Annur was great - very patient picking up the piece at west elm despite confusion on stores part . We tipped him in person with cash … - Gianna

Lugg provides on-demand West Elm delivery, including white glove service, direct from store or outlet. Get your new furniture and decor delivered to your room of choice.
Top rated movers
nationwide
Select day
Select time

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+
245k+
Teamwork 🤝
1M+
Expert movers 💪
1.29M+
Friendly 😁
337k+
Efficient ⏱
Victor & Eugene
937k+
Went above and beyond 🚀
Annur was great - very patient picking up the piece at west elm despite confusion on stores part . We tipped him in person with cash … - Gianna

Completely wowed by the Lugg service . Had two large chairs ( 40x40 boxes ) to be picked from west elm . Shipping was $279 but Lugg did it for $55 !! And right on time , excellent service!! The Lugg employee has wheels too so don’t have to lift the box except for stairs . Overall , cannot wait to use the service again !! - SHWETA

Caleb and Chris are smart and super positive and I think the best movers I’ve ever hired. They brought a sofa up a tricky staircase on the first attempt after the original contracted (through west elm) delivery folks couldn’t do it in 3 attempts. - Regan

I recently ordered a new dresser from West Elm furniture, and I was blown away by the exceptional delivery service. The delivery team was prompt, professional, and incredibly helpful. They arrived on time and carefully brought the dresser into my home, making sure to protect my floors and walls. The team was quick and efficient and even took away all the packaging materials when they were finished. I was impressed by their attention to detail and willingness to go above and beyond to ensure the delivery was a success. The dresser itself is also fantastic, and I couldn't be happier with my purchase. I highly recommend Yacine & Rafael for anyone in need of high-quality and exceptional delivery service. - Shannon

Brittany and Jordan did an excellent job with communicating and transporting our couch from the West elm outlet to our house. Would definitely recommend them. - Wardah

I’m a first time Lugg user. Some friends and the sales team at West Elm in San Mateo recommended you. I’m blown away. The process was simple, affordable, and I love the tracking feature on the app! Julian and Jorge were pleasant and timely when communicating via text. So pleased! - Paul

The guys were very nice. We talked briefly about where the furniture would be placed. I'm glad they brought a cart so they would not have back strain. They whole move went smoothly. I was shocked at the price!!! I had thought it would be more, so I packed the books and have them in the house. In August, I'll have a few more items moved. I've already told a couple of co-workers about my great experience. I originally got the referral from West Elm & am happy with the services. - Kathleen

First time using your service. Salesperson at West Elm recommendation. Way better than asking a friend with a truck. Great service! - michael

Tim and Antonio were fantastic! They were very careful with my new pieces of furniture from West Elm’s Mill Valley to San Francisco. They went above and beyond with lugging two large pieces of furniture up a flight of stairs, unpack the large boxes and even helped put on the legs of my media console and dresser. They provided excellent customer service. This was my first time using Lugg and I would use this app service again because of the help I received from Tim and Antonio. They get 5 stars and a nice tip! - Maggie

Lee and Enrique were both fast and careful with two of my west elm pieces. One was a mid century dresser going upstairs (two flights of stairs) and the other was a Sydney sofa going downstairs! I appreciate the labor you guys. Completely well deserved 5 stars and many many more!!! - Bryan

Incredible guys! Helped us out delivering an in store purchase from West Elm! Very professional and very patient -- West Elm messed up out order, and they took care of it, no problem. 5 Stars! - Camille

Lawrence and Ukana were so fast and friendly. Very professionally and communicated so well with where they were in their delivery timeline. They even called to verify the items for delivery so nothing was missed. Would highly recommend them. - cecilia

Annur was great - very patient picking up the piece at west elm despite confusion on stores part . We tipped him in person with cash … - Gianna

Completely wowed by the Lugg service . Had two large chairs ( 40x40 boxes ) to be picked from west elm . Shipping was $279 but Lugg did it for $55 !! And right on time , excellent service!! The Lugg employee has wheels too so don’t have to lift the box except for stairs . Overall , cannot wait to use the service again !! - SHWETA

Caleb and Chris are smart and super positive and I think the best movers I’ve ever hired. They brought a sofa up a tricky staircase on the first attempt after the original contracted (through west elm) delivery folks couldn’t do it in 3 attempts. - Regan

I recently ordered a new dresser from West Elm furniture, and I was blown away by the exceptional delivery service. The delivery team was prompt, professional, and incredibly helpful. They arrived on time and carefully brought the dresser into my home, making sure to protect my floors and walls. The team was quick and efficient and even took away all the packaging materials when they were finished. I was impressed by their attention to detail and willingness to go above and beyond to ensure the delivery was a success. The dresser itself is also fantastic, and I couldn't be happier with my purchase. I highly recommend Yacine & Rafael for anyone in need of high-quality and exceptional delivery service. - Shannon

Brittany and Jordan did an excellent job with communicating and transporting our couch from the West elm outlet to our house. Would definitely recommend them. - Wardah

I’m a first time Lugg user. Some friends and the sales team at West Elm in San Mateo recommended you. I’m blown away. The process was simple, affordable, and I love the tracking feature on the app! Julian and Jorge were pleasant and timely when communicating via text. So pleased! - Paul

The guys were very nice. We talked briefly about where the furniture would be placed. I'm glad they brought a cart so they would not have back strain. They whole move went smoothly. I was shocked at the price!!! I had thought it would be more, so I packed the books and have them in the house. In August, I'll have a few more items moved. I've already told a couple of co-workers about my great experience. I originally got the referral from West Elm & am happy with the services. - Kathleen

First time using your service. Salesperson at West Elm recommendation. Way better than asking a friend with a truck. Great service! - michael

Tim and Antonio were fantastic! They were very careful with my new pieces of furniture from West Elm’s Mill Valley to San Francisco. They went above and beyond with lugging two large pieces of furniture up a flight of stairs, unpack the large boxes and even helped put on the legs of my media console and dresser. They provided excellent customer service. This was my first time using Lugg and I would use this app service again because of the help I received from Tim and Antonio. They get 5 stars and a nice tip! - Maggie

Lee and Enrique were both fast and careful with two of my west elm pieces. One was a mid century dresser going upstairs (two flights of stairs) and the other was a Sydney sofa going downstairs! I appreciate the labor you guys. Completely well deserved 5 stars and many many more!!! - Bryan

Incredible guys! Helped us out delivering an in store purchase from West Elm! Very professional and very patient -- West Elm messed up out order, and they took care of it, no problem. 5 Stars! - Camille

Lawrence and Ukana were so fast and friendly. Very professionally and communicated so well with where they were in their delivery timeline. They even called to verify the items for delivery so nothing was missed. Would highly recommend them. - cecilia

Doesn’t get any better than Ralph and Timothy. They helped us out in a pinch with amazing delivery of service and thoughtful care. Don’t know what we would have done without their pick up and delivery service. ❤️ - Mafara

John & Jermy were god sent for me🙏. After reaching storage they walked with me to locate. They were patient as it took longer then expected. After dropping signing the delivery they checked on me if I wanted them to wait till my Uber arrives. I appreciate them from bottom of my heart! - Devangi

Alain and Benjamin did a great multi stop load and furniture delivery. Alain especially was careful with my furniture and floors and really appreciate the extra care and attention to detail. Would use again. Left cash tip with both. - Phi

Alain and Reginald were very efficient. They completed the pick up on time and were very careful with the furniture, maneuvering expertly through doors and around corners. This was a great experience and I will definitely use Lugg next time I need a large delivery. - Brenda

Elder and David were punctual and demonstrated great care as they moved my antique piece of furniture. They also went above and beyond to help me move the another piece of furniture out of the way upon delivery. I would highly recommend them and work with them again.  - Lindsay

Gave cash tip. They also carried a very heavy delivery up the stairs for me,AND pivoted when I realized I got the pick up address wrong. Great job ! - Bonnie

Kenny and Brian did an amazing job with my sofa delivery! The couch didn’t fit through the door, but they went above and beyond carefully removing the door and getting it inside without any issues. Super professional, efficient, and helpful. - olivia

We had a wonderful first experience with Lugg! Our movers were so efficient and gave us clear progress updates on the pickup and delivery. They were so nice and protected our hardwood floors by laying out blankets. I’m definitely going to use Lugg in the future!! - Jaclyn

Excellent experience! Professional and efficient pick-up of a Facebook Marketplace item when I couldn’t be present. And smooth delivery - they were able to get a large, heavy piece of furniture through small spaces and exactly where we wanted it. Would trust them with any move. - Nicole

Delivery doesn't get better than this dynamic duo! They are in the right business. Ultra friendly, very cautious with high-end furnishings, and highly efficient. Looking forward to next time! Swankitecture Properties - SWANKITECTURE

Amazing! These guys did a great job! They spotted some marks on the dresser and the store switched it out. They were also professional and friendly, maintained ongoing communication and took such great care of my delivery. You couldn’t ask for better service! - janis

My only dislike is in pottery barn and not following through on wrapping my merchandise and honesty about my delivery window - Jacqueline

Doesn’t get any better than Ralph and Timothy. They helped us out in a pinch with amazing delivery of service and thoughtful care. Don’t know what we would have done without their pick up and delivery service. ❤️ - Mafara

John & Jermy were god sent for me🙏. After reaching storage they walked with me to locate. They were patient as it took longer then expected. After dropping signing the delivery they checked on me if I wanted them to wait till my Uber arrives. I appreciate them from bottom of my heart! - Devangi

Alain and Benjamin did a great multi stop load and furniture delivery. Alain especially was careful with my furniture and floors and really appreciate the extra care and attention to detail. Would use again. Left cash tip with both. - Phi

Alain and Reginald were very efficient. They completed the pick up on time and were very careful with the furniture, maneuvering expertly through doors and around corners. This was a great experience and I will definitely use Lugg next time I need a large delivery. - Brenda

Elder and David were punctual and demonstrated great care as they moved my antique piece of furniture. They also went above and beyond to help me move the another piece of furniture out of the way upon delivery. I would highly recommend them and work with them again.  - Lindsay

Gave cash tip. They also carried a very heavy delivery up the stairs for me,AND pivoted when I realized I got the pick up address wrong. Great job ! - Bonnie

Kenny and Brian did an amazing job with my sofa delivery! The couch didn’t fit through the door, but they went above and beyond carefully removing the door and getting it inside without any issues. Super professional, efficient, and helpful. - olivia

We had a wonderful first experience with Lugg! Our movers were so efficient and gave us clear progress updates on the pickup and delivery. They were so nice and protected our hardwood floors by laying out blankets. I’m definitely going to use Lugg in the future!! - Jaclyn

Excellent experience! Professional and efficient pick-up of a Facebook Marketplace item when I couldn’t be present. And smooth delivery - they were able to get a large, heavy piece of furniture through small spaces and exactly where we wanted it. Would trust them with any move. - Nicole

Delivery doesn't get better than this dynamic duo! They are in the right business. Ultra friendly, very cautious with high-end furnishings, and highly efficient. Looking forward to next time! Swankitecture Properties - SWANKITECTURE

Amazing! These guys did a great job! They spotted some marks on the dresser and the store switched it out. They were also professional and friendly, maintained ongoing communication and took such great care of my delivery. You couldn’t ask for better service! - janis

My only dislike is in pottery barn and not following through on wrapping my merchandise and honesty about my delivery window - Jacqueline







See what Lugg customers paid for similar West Elm deliveries.

Vince
Moved a queen mattress from IKEA in College Park, MD


Ben
Moved a desk and chair from West Elm in New York, NY


Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.


Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Enter your addresses to see your prices and schedule your move
Get your new West Elm furniture home the same-day with Lugg! We ensure your furniture is delivered quickly and safely. Have your new couch, dining room table, bedroom set, and more delivered right to your room of choice. Track your movers in real-time, then rate and tip your crew directly through our website or the Lugg app afterward.
We’re rated Excellent on Trustpilot and have over 35,000 5-star reviews in the app store. Our movers handle all furniture with care, including bulky and fragile items. Schedule your delivery at a time that suits you best-whether today, tomorrow, or next week, we make it easy.
Ready to schedule your West Elm furniture delivery? Book now








Services