Annur was great - very patient picking up the piece at west elm despite confusion on stores part . We tipped him in person with cash … - Gianna

Lugg provides on-demand West Elm delivery, including white glove service, direct from store or outlet. Get your new furniture and decor delivered to your room of choice.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
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Schedule up to 5 stops for pickup and dropoff along the way.
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Our professional 5-star movers, are background checked, and ready to help.
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Victor & Eugene
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With an average 4.9-star rating across 905,658+ verified customer reviews, Lugg is the trusted choice for on-demand West Elm deliveries.
Annur was great - very patient picking up the piece at west elm despite confusion on stores part . We tipped him in person with cash … - Gianna

Completely wowed by the Lugg service . Had two large chairs ( 40x40 boxes ) to be picked from west elm . Shipping was $279 but Lugg did it for $55 !! And right on time , excellent service!! The Lugg employee has wheels too so don’t have to lift the box except for stairs . Overall , cannot wait to use the service again !! - SHWETA

Caleb and Chris are smart and super positive and I think the best movers I’ve ever hired. They brought a sofa up a tricky staircase on the first attempt after the original contracted (through west elm) delivery folks couldn’t do it in 3 attempts. - Regan

I recently ordered a new dresser from West Elm furniture, and I was blown away by the exceptional delivery service. The delivery team was prompt, professional, and incredibly helpful. They arrived on time and carefully brought the dresser into my home, making sure to protect my floors and walls. The team was quick and efficient and even took away all the packaging materials when they were finished. I was impressed by their attention to detail and willingness to go above and beyond to ensure the delivery was a success. The dresser itself is also fantastic, and I couldn't be happier with my purchase. I highly recommend Yacine & Rafael for anyone in need of high-quality and exceptional delivery service. - Shannon

Brittany and Jordan did an excellent job with communicating and transporting our couch from the West elm outlet to our house. Would definitely recommend them. - Wardah

I’m a first time Lugg user. Some friends and the sales team at West Elm in San Mateo recommended you. I’m blown away. The process was simple, affordable, and I love the tracking feature on the app! Julian and Jorge were pleasant and timely when communicating via text. So pleased! - Paul

The guys were very nice. We talked briefly about where the furniture would be placed. I'm glad they brought a cart so they would not have back strain. They whole move went smoothly. I was shocked at the price!!! I had thought it would be more, so I packed the books and have them in the house. In August, I'll have a few more items moved. I've already told a couple of co-workers about my great experience. I originally got the referral from West Elm & am happy with the services. - Kathleen

First time using your service. Salesperson at West Elm recommendation. Way better than asking a friend with a truck. Great service! - michael

Tim and Antonio were fantastic! They were very careful with my new pieces of furniture from West Elm’s Mill Valley to San Francisco. They went above and beyond with lugging two large pieces of furniture up a flight of stairs, unpack the large boxes and even helped put on the legs of my media console and dresser. They provided excellent customer service. This was my first time using Lugg and I would use this app service again because of the help I received from Tim and Antonio. They get 5 stars and a nice tip! - Maggie

Lee and Enrique were both fast and careful with two of my west elm pieces. One was a mid century dresser going upstairs (two flights of stairs) and the other was a Sydney sofa going downstairs! I appreciate the labor you guys. Completely well deserved 5 stars and many many more!!! - Bryan

Incredible guys! Helped us out delivering an in store purchase from West Elm! Very professional and very patient -- West Elm messed up out order, and they took care of it, no problem. 5 Stars! - Camille

Johnnie & Anthony were polite a, professional & quick. The delivery came on time and I would highly recommend their services. - Amy

Annur was great - very patient picking up the piece at west elm despite confusion on stores part . We tipped him in person with cash … - Gianna

Completely wowed by the Lugg service . Had two large chairs ( 40x40 boxes ) to be picked from west elm . Shipping was $279 but Lugg did it for $55 !! And right on time , excellent service!! The Lugg employee has wheels too so don’t have to lift the box except for stairs . Overall , cannot wait to use the service again !! - SHWETA

Caleb and Chris are smart and super positive and I think the best movers I’ve ever hired. They brought a sofa up a tricky staircase on the first attempt after the original contracted (through west elm) delivery folks couldn’t do it in 3 attempts. - Regan

I recently ordered a new dresser from West Elm furniture, and I was blown away by the exceptional delivery service. The delivery team was prompt, professional, and incredibly helpful. They arrived on time and carefully brought the dresser into my home, making sure to protect my floors and walls. The team was quick and efficient and even took away all the packaging materials when they were finished. I was impressed by their attention to detail and willingness to go above and beyond to ensure the delivery was a success. The dresser itself is also fantastic, and I couldn't be happier with my purchase. I highly recommend Yacine & Rafael for anyone in need of high-quality and exceptional delivery service. - Shannon

Brittany and Jordan did an excellent job with communicating and transporting our couch from the West elm outlet to our house. Would definitely recommend them. - Wardah

I’m a first time Lugg user. Some friends and the sales team at West Elm in San Mateo recommended you. I’m blown away. The process was simple, affordable, and I love the tracking feature on the app! Julian and Jorge were pleasant and timely when communicating via text. So pleased! - Paul

The guys were very nice. We talked briefly about where the furniture would be placed. I'm glad they brought a cart so they would not have back strain. They whole move went smoothly. I was shocked at the price!!! I had thought it would be more, so I packed the books and have them in the house. In August, I'll have a few more items moved. I've already told a couple of co-workers about my great experience. I originally got the referral from West Elm & am happy with the services. - Kathleen

First time using your service. Salesperson at West Elm recommendation. Way better than asking a friend with a truck. Great service! - michael

Tim and Antonio were fantastic! They were very careful with my new pieces of furniture from West Elm’s Mill Valley to San Francisco. They went above and beyond with lugging two large pieces of furniture up a flight of stairs, unpack the large boxes and even helped put on the legs of my media console and dresser. They provided excellent customer service. This was my first time using Lugg and I would use this app service again because of the help I received from Tim and Antonio. They get 5 stars and a nice tip! - Maggie

Lee and Enrique were both fast and careful with two of my west elm pieces. One was a mid century dresser going upstairs (two flights of stairs) and the other was a Sydney sofa going downstairs! I appreciate the labor you guys. Completely well deserved 5 stars and many many more!!! - Bryan

Incredible guys! Helped us out delivering an in store purchase from West Elm! Very professional and very patient -- West Elm messed up out order, and they took care of it, no problem. 5 Stars! - Camille

Johnnie & Anthony were polite a, professional & quick. The delivery came on time and I would highly recommend their services. - Amy

They arrived at pickup and destination exactly on time. There was some confusion with pickup times given by the furniture store, and Jamar and Cameron were completely flexible and easy going. The sofa was a bit of a heavy load and the doorway needed to have parts removed to make the delivery more accessible. Jamar was quick to come up with a solution and never seemed stressed. - Roger

Kenny & Jessiah were great - efficient and took good care when delivery our items. Definitely recommend them! - Gabriele

These guys are amazing! I don’t know how they do it, moving such heavy boxes… I was super impressed with their professionalism. Communicated well throughout the whole delivery process. Well done! - Beatrice

No clear disposal policy. Had to reroute and follow truck to take care of disposal. Your app claims you handle this. Took me to the the disposal site. Ridiculous. Your team was great. Cash tipped at delivery. - Mark

Jose and Francesco did a great job with the pickup and delivery of my chair. They were prompt, friendly and considerate. They were very understanding about my street being closed today for roadwork and worked around the inconvenience beautifully. I highly recommend them! - Linda

We problem-solved together to make the delivery work. It was a tight space but their expert advice and ingenuity helped me do it. Super thankful! - Chadwick

I had an outstanding experience with this moving company. From the initial scheduling process to the final delivery, the team was professional, punctual, and extremely careful with my belongings. The movers arrived on time, worked efficiently, and handled everything with great attention to detail. They took extra care to protect furniture, walls, and fragile items, making what could have been a stressful move completely smooth and worry-free. What impressed me most was their positive attitude and willingness to go above and beyond to ensure everything was placed exactly where I wanted it. The entire crew was courteous, hardworking, and respectful throughout the move. I highly recommend this company to anyone looking for reliable, professional movers. Excellent service, great communication, and exceptional care from start to finish. Thank you for making my furniture move such a positive experience! - Joyce

This was truly the most efficient experience I’ve ever had receiving a delivery. Miquel and Ezequiel were professional, polite and efficient. I recommend them highly. - Nancy

Was trying to contact Charles & Evaristus 5 times via text message regarding the bag that they forgot to deliver along with washer/dryer—no response :( The bag is in their van. Delivery completion rate: 2 out of 3 items or 66%. It's ok to forget stuff, it's not ok to stonewall and get lost with someone's personal items... - Alexandra

Fantastic delivery service. Highly recommend Zachary. Zachary was on time, friendly, placed all my items exactly where I asked him too. Thank you for the awesome service! - wendy

Anton helped me pick up and delivery a chair to my home. He really went out of his way to make sure the chair was delivered, and was incredible helpful and kind getting it from the store inside my home. Would highly recommend! - Jane

I was happy with the service until I saw the breakdown of their “claimed labor time”. It took them 30 minutes and they claim it was 51, I have proof.. I would’ve left a decent tip with what they overcharged me. The customer and worker should be able to verify so the time stamp is accurate. I even had to text to see why the delivery time was taking so long. - Nathalie

They arrived at pickup and destination exactly on time. There was some confusion with pickup times given by the furniture store, and Jamar and Cameron were completely flexible and easy going. The sofa was a bit of a heavy load and the doorway needed to have parts removed to make the delivery more accessible. Jamar was quick to come up with a solution and never seemed stressed. - Roger

Kenny & Jessiah were great - efficient and took good care when delivery our items. Definitely recommend them! - Gabriele

These guys are amazing! I don’t know how they do it, moving such heavy boxes… I was super impressed with their professionalism. Communicated well throughout the whole delivery process. Well done! - Beatrice

No clear disposal policy. Had to reroute and follow truck to take care of disposal. Your app claims you handle this. Took me to the the disposal site. Ridiculous. Your team was great. Cash tipped at delivery. - Mark

Jose and Francesco did a great job with the pickup and delivery of my chair. They were prompt, friendly and considerate. They were very understanding about my street being closed today for roadwork and worked around the inconvenience beautifully. I highly recommend them! - Linda

We problem-solved together to make the delivery work. It was a tight space but their expert advice and ingenuity helped me do it. Super thankful! - Chadwick

I had an outstanding experience with this moving company. From the initial scheduling process to the final delivery, the team was professional, punctual, and extremely careful with my belongings. The movers arrived on time, worked efficiently, and handled everything with great attention to detail. They took extra care to protect furniture, walls, and fragile items, making what could have been a stressful move completely smooth and worry-free. What impressed me most was their positive attitude and willingness to go above and beyond to ensure everything was placed exactly where I wanted it. The entire crew was courteous, hardworking, and respectful throughout the move. I highly recommend this company to anyone looking for reliable, professional movers. Excellent service, great communication, and exceptional care from start to finish. Thank you for making my furniture move such a positive experience! - Joyce

This was truly the most efficient experience I’ve ever had receiving a delivery. Miquel and Ezequiel were professional, polite and efficient. I recommend them highly. - Nancy

Was trying to contact Charles & Evaristus 5 times via text message regarding the bag that they forgot to deliver along with washer/dryer—no response :( The bag is in their van. Delivery completion rate: 2 out of 3 items or 66%. It's ok to forget stuff, it's not ok to stonewall and get lost with someone's personal items... - Alexandra

Fantastic delivery service. Highly recommend Zachary. Zachary was on time, friendly, placed all my items exactly where I asked him too. Thank you for the awesome service! - wendy

Anton helped me pick up and delivery a chair to my home. He really went out of his way to make sure the chair was delivered, and was incredible helpful and kind getting it from the store inside my home. Would highly recommend! - Jane

I was happy with the service until I saw the breakdown of their “claimed labor time”. It took them 30 minutes and they claim it was 51, I have proof.. I would’ve left a decent tip with what they overcharged me. The customer and worker should be able to verify so the time stamp is accurate. I even had to text to see why the delivery time was taking so long. - Nathalie







See what Lugg customers paid for similar West Elm deliveries.

Vince
Moved a queen mattress from IKEA in College Park, MD


Ben
Moved a desk and chair from West Elm in New York, NY


Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.


Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Enter your addresses to see your prices and schedule your move
Get your new West Elm furniture home the same-day with Lugg! We ensure your furniture is delivered quickly and safely. Have your new couch, dining room table, bedroom set, and more delivered right to your room of choice. Track your movers in real-time, then rate and tip your crew directly through our website or the Lugg app afterward.
We’re rated Excellent on Trustpilot and have over 35,000 5-star reviews in the app store. Our movers handle all furniture with care, including bulky and fragile items. Schedule your delivery at a time that suits you best-whether today, tomorrow, or next week, we make it easy.
Ready to schedule your West Elm furniture delivery? Book now
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