Tractor Supply same-day delivery

The pickup was great. However, when they got to the drop off location, which was the west side housing works location, they were told that bed frames were not accepted. I had specifically filled out that I sending 2 twin bed frames and 4 counter stools, and dishes. As I found your company on the Housing works website, and entered exactly what I was donating, this makes no sense. Then there was a question as to whether I had paid you as a company- Lugg, which I also didn’t understand as I had given a credit card and a payment. It seems you have no association with housing works, and these two people don’t seem to actually work for you. Independent contractors perhaps? They were lovely, but the process was a failure.

Lugg does a phenomenal job of vetting their workforce and Khaled is a shining example of what you’d look for when securing these types of services. Khaled was genuinely kind, respectful and trustworthy and went out of his way to ensure my tasks were done in an efficient and quality focused manner. I originally hired them to move/assemble a bed but when it wasn’t delivered on time, Khaled graciously agreed (on the spot) to assemble my bbq and outdoor furniture, which absolutely saved me as I was hosting a party the next day and stressed out about it. The hardware was a kit with an allen wrench and instead of using up time and adding costs, Khaled went to his truck and found a tool that sped up the work and kept him from staying much later. I’m a single mom and although strong and savvy, I’m unable to do certain tasks that require a lot of muscle or extensive contractor-type knowledge so I value Lugg. I will absolutely hire Lugg again and again so long as they keep employing and delivering class acts like Khaled!