We coordinate with A Sense Of Home, collect furnishings, protect entries, and deliver on time, organized, respectful, and efficient.
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Went above and beyond 🚀
Evrett& Lennox went above and beyond to assist with moving some items from an estate sale. They also donated two pieces to a local thrift shop with kindness and ease. I would happily have both of them back to assist with other moving needs in the near future. Thanks for all of your help. Take care and be well. Best, Maryanne
Wallace & Adam were great. They were knowledgeable in what could go to the junkyard, stay for City of Santa Monica Bulky Pickup and donated to The Salvation Army. They quickly and efficiently helped me disassemble my shower caddy to pack into a moving box, clear/haul away donations in the garage and haul bulky pickup items to the alley pickup area. Extra points for clearing the garage of garbage. Than you both so much while I was panicking about not getting everything out in time. I appreciate so much service arrival within the hour.
The movers were great. Your website however was misguiding. I wanted my one item donated or thrown away. I live out of state and am not familiar with the where to donate or discard items. Your website brought up a number of sites for donations and I picked the one closest to the moving site to reduce cost. The movers called me from the address that I had gotten from your website and there was a different business there. He had to do his own research to find an alternative. Needless to say, I had to add time and distance to my original bill. This is the second issue I have had with the company website. If only there were someone to talk to. The movers both times have been great.
I was wowed by Eder & Marcos’s efficiency, kindness, and professionalism from start to finish. They went above and beyond a couple of times — one was by calling me and offering their advice when my recipient was unable to take a large donated item. They fixed the problem without me having to update the delivery location on my own. The whole experience was a big relief after a previously difficult moving experience. I’d certainly trust Eder & Marcos to handle a future move.
Alonso and Denmark right on time. Alonso was exceptional - friendly, professional. Both worked efficiently and were out of my home quickly and made a prompt delivery to the nonprofit where I donated the furniture.
I did not know that there would be a high fee to drop my rug at a local public dump. They helped come up with an alternative plan on the spot that saved me money & donated my old suitcases to Goodwill. Thanks!
Even when there was an unexpected change in location for Habitat for Humanity, they were happy to help and bring it to the next spot so that my couch could be donated. Thank you so much to them both!
These guys are first rate. They were very cautious moving the furniture in our home. They even figured out how to more easily move our sofa which we donated . . . Ingenious!!! They are highly recommended.
Ron was very friendly, professional, and flexible. I scheduled the move and had the items donated same-day. Very convenient.
Alejandro and Jonathan were so easy to work with and understanding when the original donation center closed early and was willing to work with me to get it to two other donation centers with the final one accepting my donated furniture. Alejandro and Jonathan were so quick with the move and very efficient and friendly. I would hire them again. Thank you guys for helping me out today.
Octavio and Edy were both friendly and speedy. They went above and beyond by helping me with furniture and the recommendation of where to take stuff when it couldn't be donated. I highly recommend both of them.
Angel and Raul were great! They were fast, friendly, efficient and professional. When we ran into an issue at Goodwill, they were able to negotiate with the manager so our donated furniture would be accepted and could be resold vs brought to the dump. First time using Lugg and definitely will recommend this to family and friends in the city.
Evrett& Lennox went above and beyond to assist with moving some items from an estate sale. They also donated two pieces to a local thrift shop with kindness and ease. I would happily have both of them back to assist with other moving needs in the near future. Thanks for all of your help. Take care and be well. Best, Maryanne
Wallace & Adam were great. They were knowledgeable in what could go to the junkyard, stay for City of Santa Monica Bulky Pickup and donated to The Salvation Army. They quickly and efficiently helped me disassemble my shower caddy to pack into a moving box, clear/haul away donations in the garage and haul bulky pickup items to the alley pickup area. Extra points for clearing the garage of garbage. Than you both so much while I was panicking about not getting everything out in time. I appreciate so much service arrival within the hour.
The movers were great. Your website however was misguiding. I wanted my one item donated or thrown away. I live out of state and am not familiar with the where to donate or discard items. Your website brought up a number of sites for donations and I picked the one closest to the moving site to reduce cost. The movers called me from the address that I had gotten from your website and there was a different business there. He had to do his own research to find an alternative. Needless to say, I had to add time and distance to my original bill. This is the second issue I have had with the company website. If only there were someone to talk to. The movers both times have been great.
I was wowed by Eder & Marcos’s efficiency, kindness, and professionalism from start to finish. They went above and beyond a couple of times — one was by calling me and offering their advice when my recipient was unable to take a large donated item. They fixed the problem without me having to update the delivery location on my own. The whole experience was a big relief after a previously difficult moving experience. I’d certainly trust Eder & Marcos to handle a future move.
Alonso and Denmark right on time. Alonso was exceptional - friendly, professional. Both worked efficiently and were out of my home quickly and made a prompt delivery to the nonprofit where I donated the furniture.
I did not know that there would be a high fee to drop my rug at a local public dump. They helped come up with an alternative plan on the spot that saved me money & donated my old suitcases to Goodwill. Thanks!
Even when there was an unexpected change in location for Habitat for Humanity, they were happy to help and bring it to the next spot so that my couch could be donated. Thank you so much to them both!
These guys are first rate. They were very cautious moving the furniture in our home. They even figured out how to more easily move our sofa which we donated . . . Ingenious!!! They are highly recommended.
Ron was very friendly, professional, and flexible. I scheduled the move and had the items donated same-day. Very convenient.
Alejandro and Jonathan were so easy to work with and understanding when the original donation center closed early and was willing to work with me to get it to two other donation centers with the final one accepting my donated furniture. Alejandro and Jonathan were so quick with the move and very efficient and friendly. I would hire them again. Thank you guys for helping me out today.
Octavio and Edy were both friendly and speedy. They went above and beyond by helping me with furniture and the recommendation of where to take stuff when it couldn't be donated. I highly recommend both of them.
Angel and Raul were great! They were fast, friendly, efficient and professional. When we ran into an issue at Goodwill, they were able to negotiate with the manager so our donated furniture would be accepted and could be resold vs brought to the dump. First time using Lugg and definitely will recommend this to family and friends in the city.
Armondo and Luis were incredible! They showed up on time. They were both very pleasant and easy to work with. They ensured that they were taking the right stuff. They worked well together as a team. They provided helpful information about what Goodwill would take. They helped problem solve when some furniture couldn’t be donated. They were incredibly efficient. Their help was invaluable. If we need moving services again I would most definitely hire them again and I would specifically ask for Armando and Luis.
On-time; very nice; efficient; after loading everything, helped us move a large item of furniture; oh, and when my cellphone was running out of juice, loaned me their charging cord while they finished loading everything; I had more stuff than would fit, but they did an excellent job of loading all the big stuff that I couldn’t handle, leaving me just the small stuff that I could handle myself; also tried to help me breakdown a ridiculously huge plastic storage bin so it wouldn’t take up all the truck space. They were taking stuff to be donated, and I think they did an excellent job, because there were items that Goodwill took that I was concerned they would reject, and Goodwill took them all!
The drivers were great. However, this is the first time I have been dissatisfied with Lugg. I'm surprised that Lugg doesn't provide any instructions on how donations work for the drivers or the customers. I would expect that the drivers would have a list of local places that accept donations, and a protocol for what to do if the donated items are rejected. This process took hours and a lot of calls and text messages with the drivers. I was asked for a backup plan if the donation site didn't accept the items and was surprised that Lugg didn't have this figured out in advance. Then I was asked to contact Lugg support and request a change to my order from donation to dump run. I emailed support, got no response, and the driver didn't get a response either. It's wonderful to have a truck available on demand, but either Lugg needs to have clearly defined procedures for handling donations, or the app needs to make it clear to the customers that they are responsible for making all arrangements including a backup plan if donated items are rejected.
Shane and Tom were great! Super fast and helpful in sorting out our donation versus dump. They had great instincts for what could be donated versus how to handle the rest, and were so courteous.
Jagmohan and Daniel were great. Very polite and professional. Great communication letting me know when they would arrive. However, I was not happy at all with my overall experience. I was given a time slot between 4-5, less than 30 minutes before they were supposed to arrive I was told they'd be 40 minutes late. Then a few minutes later I was told they would be 1 hour and 55 minutes late. I contacted the driver who said they were 2 hours away. 10 minutes later I was told a new driver was on the way and would be there in 1 hour 30 minutes. They came over 2 hours later. I understand things happen and traffic is a factor but this was just a bit too much. Very unorganized. The donation center I wanted my furniture donated to closed at 9pm, I almost missed the cut off time. I live in a small apartment and needed the stuff out in order to bring my new stuff in. Completely threw off my entire day. I will not be using your services again. Not worth the price at all.
These guys were awesome! We donated some furniture to a needy family and they helped us translate. They were so nice and even told us that we made THEIR morning! Highly recommend
These two were absolutely fabulous. I am moving across the country tomorrow and they were nice enough to go to two different locations to get my stuff donated so that they wouldn't have to bring anything back saving me from having to deal with it tomorrow. Thank you so much guys!!!
I could not have asked for a better team luggers then Paki and Sadiki. They were quick, professional, carrying and friendly . Paki even went above and beyond helping me find a different place to donate as the Good Will where I was scheduled to donate didn't exempt sofas that day . I would definitely use them again as the app is easy to use and you can get things lugged the same day very reasonably priced.
Fred and Conor were amazing. I was trying to donate some furniture that I needed to get rid of ASAP and they helped me out tremendously by identifying another donation location when the local goodwills weren’t accepting furniture. They were fast, efficient, communicative and professional.
These guys were great at loading and making space for all do the items I had to donate. Lugg is the best!
Hector and Jose were fantastic! I was having everything taken to Goodwill and when they got there the power was out and the store closed. They worked with me to find the next best alternative for me to donate out things. They were excellent movers, communicators and problem solvers! They made a tough day much easier.
Very professional! Went above and beyond with every detail! Definitely using Lugg again. I only wish I could edit the app while the workers are here so we could donate items while they are here.
Armondo and Luis were incredible! They showed up on time. They were both very pleasant and easy to work with. They ensured that they were taking the right stuff. They worked well together as a team. They provided helpful information about what Goodwill would take. They helped problem solve when some furniture couldn’t be donated. They were incredibly efficient. Their help was invaluable. If we need moving services again I would most definitely hire them again and I would specifically ask for Armando and Luis.
On-time; very nice; efficient; after loading everything, helped us move a large item of furniture; oh, and when my cellphone was running out of juice, loaned me their charging cord while they finished loading everything; I had more stuff than would fit, but they did an excellent job of loading all the big stuff that I couldn’t handle, leaving me just the small stuff that I could handle myself; also tried to help me breakdown a ridiculously huge plastic storage bin so it wouldn’t take up all the truck space. They were taking stuff to be donated, and I think they did an excellent job, because there were items that Goodwill took that I was concerned they would reject, and Goodwill took them all!
The drivers were great. However, this is the first time I have been dissatisfied with Lugg. I'm surprised that Lugg doesn't provide any instructions on how donations work for the drivers or the customers. I would expect that the drivers would have a list of local places that accept donations, and a protocol for what to do if the donated items are rejected. This process took hours and a lot of calls and text messages with the drivers. I was asked for a backup plan if the donation site didn't accept the items and was surprised that Lugg didn't have this figured out in advance. Then I was asked to contact Lugg support and request a change to my order from donation to dump run. I emailed support, got no response, and the driver didn't get a response either. It's wonderful to have a truck available on demand, but either Lugg needs to have clearly defined procedures for handling donations, or the app needs to make it clear to the customers that they are responsible for making all arrangements including a backup plan if donated items are rejected.
Shane and Tom were great! Super fast and helpful in sorting out our donation versus dump. They had great instincts for what could be donated versus how to handle the rest, and were so courteous.
Jagmohan and Daniel were great. Very polite and professional. Great communication letting me know when they would arrive. However, I was not happy at all with my overall experience. I was given a time slot between 4-5, less than 30 minutes before they were supposed to arrive I was told they'd be 40 minutes late. Then a few minutes later I was told they would be 1 hour and 55 minutes late. I contacted the driver who said they were 2 hours away. 10 minutes later I was told a new driver was on the way and would be there in 1 hour 30 minutes. They came over 2 hours later. I understand things happen and traffic is a factor but this was just a bit too much. Very unorganized. The donation center I wanted my furniture donated to closed at 9pm, I almost missed the cut off time. I live in a small apartment and needed the stuff out in order to bring my new stuff in. Completely threw off my entire day. I will not be using your services again. Not worth the price at all.
These guys were awesome! We donated some furniture to a needy family and they helped us translate. They were so nice and even told us that we made THEIR morning! Highly recommend
These two were absolutely fabulous. I am moving across the country tomorrow and they were nice enough to go to two different locations to get my stuff donated so that they wouldn't have to bring anything back saving me from having to deal with it tomorrow. Thank you so much guys!!!
I could not have asked for a better team luggers then Paki and Sadiki. They were quick, professional, carrying and friendly . Paki even went above and beyond helping me find a different place to donate as the Good Will where I was scheduled to donate didn't exempt sofas that day . I would definitely use them again as the app is easy to use and you can get things lugged the same day very reasonably priced.
Fred and Conor were amazing. I was trying to donate some furniture that I needed to get rid of ASAP and they helped me out tremendously by identifying another donation location when the local goodwills weren’t accepting furniture. They were fast, efficient, communicative and professional.
These guys were great at loading and making space for all do the items I had to donate. Lugg is the best!
Hector and Jose were fantastic! I was having everything taken to Goodwill and when they got there the power was out and the store closed. They worked with me to find the next best alternative for me to donate out things. They were excellent movers, communicators and problem solvers! They made a tough day much easier.
Very professional! Went above and beyond with every detail! Definitely using Lugg again. I only wish I could edit the app while the workers are here so we could donate items while they are here.
See what Lugg customers paid for similar A Sense Of Home donation pickups.
Derek
Moved a sofa to Savers in Worcester, MA
Monica
Moved a recliner and bar stools to Goodwill in Glendale, CO
Brian
Moved a table and 6 chairs to Habitat for Humanity in Boston, MA
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Living room, bedroom, office, and other home furniture
TVs, computers, sound systems, and other electronics
Refrigerators, washers, dryers, and other home appliances
Treadmills, bikes, weights, and other home exercise equipment
Pianos, pool tables, hot tubs, kayaks and other bulky items
Kitchenware, books, decor, and other home items
Lugg Lite is perfect for donating a stack of boxes, bags of clothing, or lightweight furniture like lamps and side tables.
Lugg Pickup is a versatile choice for donating a few large items like a sofa, dining set, or multiple heavy boxes of household goods.
Lugg Van is the right match for donating a room full of furniture or fragile donations, like mirrors and art, that require an enclosed vehicle.
Lugg XL is great for donating the contents of a studio or small apartment, including bulky furniture like sectional sofas and armoires.
Lugg Box is a high-capacity option for estate donations, large office clear-outs, or donating the contents from a 2+ bedroom home.
Enter your addresses to see your prices and schedule your move
Lugg makes donating furniture, appliances, and other household items easy and convenient. Whether you're downsizing, decluttering, or simply looking to give back, our donation pick-up service ensures your items reach the charity of your choice.
Our movers specialize in handling donations of all sizes. They're experienced in navigating tight stairwells, small elevators, and compact living spaces, ensuring your items are moved safely and efficiently. From furniture and appliances to clothing and household goods, no donation is too big or small.
If you're searching for "donation pick-up near me" and desire a service that combines convenience, efficiency, and reliability, look no further than Lugg. Let us take the stress out of donating. Book now and see why Lugg is the preferred choice for donation pick-up services.
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