How do my Luggers know what to pick up from my OfferUp seller, and how will they contact the seller?

When you book, upload photos and a clear description of the item from OfferUp - your Luggers will use this to identify it. They'll also confirm it matches the photos or description you provided so the correct used item is picked up. To keep the seller informed, add their phone number to the Additional Contacts field. Your Luggers will be able to contact them directly once they arrive at the pickup location. Once your crew is en route, you can also message them directly in the [Lugg app](https://short.lu.gg/lugg-app) to relay any last-minute details. This process works smoothly whether the pickup is from a private seller, thrift shop, secondhand store, or estate sale.

Do I need to be present when Lugg picks up my OfferUp item from the seller?

No, you don't need to be at the pickup location as long as the OfferUp seller is available to release the item and your booking includes clear photos and notes. Most used-item sellers are comfortable meeting directly with the crew. If the seller is leaving the item outside for contactless pickup, please confirm this with them ahead of time and make sure the item is clearly labeled. You'll be able to track your crew's arrival in real time and message them directly in the app.

Does Lugg provide same-day & next-day OfferUp delivery?

Yes, Lugg provides on-demand, same-day, and next-day OfferUp deliveries. You can book movers and a truck in as little as 30 minutes, or schedule up to 60 days in advance for a time that works best for you.

What happens if the OfferUp seller isn't home or doesn't have the item ready when my Lugg arrives?

Your Luggers will attempt to contact the OfferUp seller and wait a reasonable amount of time. Any wait time is billed at your standard per-minute labor rate. If the seller is unresponsive and the pickup can't be completed, the Lugg will be canceled, and a cancellation fee may apply. To avoid this, please confirm the pickup time with the seller 1–2 hours before your arrival window. Double-checking the seller's availability helps prevent common used-item issues like no-shows or last-minute listing changes.

Can Lugg pay the OfferUp seller for me when they pick up the item (Cash on Delivery)?

No. For liability and security reasons, Lugg crews cannot handle cash, checks, or digital payments between you and the seller. Please arrange payment directly with the OfferUp seller. We recommend using a secure digital payment app after you've confirmed our crew has the item. Handling payment yourself keeps the transaction secure and helps avoid common risks with second hand purchases.

Can Lugg pick up used appliances from the OfferUp or other second hand sellers?

Yes! Lugg can pick up and deliver used appliances such as washers, dryers, refrigerators, and stoves, as long as they fit safely in the truck you choose. Please make sure the seller has disconnected the appliance and that any water lines are fully drained before the crew arrives, as Luggers aren't able to provide plumbing or electrical services.

What size truck and crew should I book for my OfferUp delivery?

The best truck depends on the size and scope of your OfferUp delivery. For most OfferUp deliveries involving heavy items, we **strongly recommend a 2-Lugger crew** to ensure everything is handled safely and efficiently. For smaller tasks, or when you'd like to assist, the Lugg Lite (1 Lugger + pickup truck) works great. Here's a quick look at our truck dimensions to help you choose: * Pickup: 6 ft+ long × 4.5 ft wide. The tailgate can stay open for extra length, and all items are secured with straps. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box Truck: 12 ft+ long × 6 ft wide × 7 ft tall. **Tip**: Our Pickup trucks include a tarp for light rain protection, but if the forecast calls for heavier rain, we recommend booking a covered truck, such as a Van, XL, or Box, for extra coverage. If your OfferUp delivery requires a lift gate for loading or unloading, please book a Box Truck and add a note to your booking.

Can the crew inspect the item for damage before loading it?

While the Luggers can confirm the items' general condition, they are moving experts, not item inspectors. Upon request, they can perform basic inspections for quality, authenticity, or functionality, billed at the standard labor-minute rate. They will note and photograph any obvious, significant pre-existing damage (e.g., a large crack in a mirror, a torn sofa cushion) to ensure they aren't held responsible. For overall condition or quality concerns, we recommend asking the seller for detailed photos or a short video ahead of time.

Can Lugg disassemble and assemble furniture during my OfferUp move?

Yes, your Luggers can help with basic furniture assembly and disassembly during your OfferUp delivery. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent assembling or disassembling is included in your total labor.

Will Lugg bring my OfferUp item inside and place it where I want it?

Yes! Your Luggers will bring your used item(s) inside, carry it upstairs/downstairs, and place it exactly where you want it, whether that's a living room, bedroom, office, or hallway. There are no extra fees for stairs, tight spaces, or in-home placement, and all handling is billed at the standard per-minute labor rate.

What if Lugg gets there and the OfferUp item is not as described, and I don't want it anymore?

If you decide to cancel the purchase and delivery upon our crew's arrival, you may still be responsible for the Lugg booking. This includes situations where the item's size, condition, or appearance doesn't match the listing photos or what the seller described. Lugg's role is item transportation, and we're required to compensate crews for their time and travel.

What supplies and protective equipment will my Luggers bring for my OfferUp delivery?

Every Lugg OfferUp delivery includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient OfferUp delivery from start to finish.

Can you pick up an item and hold it for a few days before delivering it to me?

No, Lugg does not have storage facilities and can't hold items. Your pickup and delivery must be completed within the same booking.

The seller offered me another small item for free. Can the Luggers grab that too?

Yes, as long as the additional item(s) fit safely in the truck you booked and don't violate weight or restricted-items policies, we're happy to take them. The extra loading time is billed at the per-minute labor rate. For a smooth pickup, note any possible extras in your OfferUp booking details. If you're planning to pick up from multiple sellers, you can also add extra stops directly in your booking.

OfferUp delivery, pickup, & local shipping

Name: Lugg - OfferUp delivery, pickup, & local shipping
Rating: 4.9

OfferUp delivery for used, second-hand made simple with Lugg. We provide on-demand pickup and local delivery for all your OfferUp purchases. Clear pricing, easy booking, and fast same-day service.

Customer paying for a used item while movers deliver a couch into the home for an OfferUp delivery.

4.9/5

947.3K Reviews

4.9/5

44K Ratings

4.6/5

1.2K Reviews

4.8/5

3.4K Reviews

4.9/5

3.3K Reviews

BBB

Accredited

On-demand OfferUp delivery

Deliveries on your schedule

Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.

Select day

Track your delivery in real time

Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.

En-route to stop 4

Truck & muscle with every delivery

Choose a vehicle for any size job. Your your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+

Your delivery is fully backed by our Damage Protection Guarantee

Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.

Top-rated movers nationwide

Our professional 5-star movers, are background checked, and ready to help.

Fast ⚡️

Reliable 💪

Friendly 😁

Efficient ⏱

Victor & Eugene

Helpful 🤝

HEGJ

Customers love Lugg
for on-demand deliveries

With an average 4.9-star rating across 911,749+ verified customer reviews, Lugg is the trusted choice for on-demand OfferUp deliveries.

See all reviews

Peoria, AZ

This was my first time using Lugg. I was a little apprehensive. I bought a power reclining leather sectional and coffee table from OfferUp an hour away from me. The combination of not having to drive 2.5 hours AND find someone to help me unload it at my house made Lugg an obvious choice. Guy and Aaron were considerate, focused, and organized. They wasted no time, which was good since I chose to pay by the minute. They even moved my antique corner unit effortlessly. I will definitely use Lugg again. Strong work guys! - Amber

Total Price$319

Cerritos, CA

Both were professional, fast, and friendly! They picked up my dresser from the person I bought it off of on OfferUp, and Jobarea and Calvin offered to take off the attached mirror for me (after calling me first to check if that was okay) before moving it. They even brought their own moving blanket & packing tape to wrap up the mirror and dresser in! They worked very quickly and carefully while moving the dresser and mirror. Jobarea and Calvin were overall fantastic! - Cassandra

Total Price$168

Fullerton, CA

I had never heard of LUGG until I did a Google search for movers near me. I found a dinette set on OfferUp that I wanted (and we know how those apps go, first one gets the goods). But, I don't own a truck or have any friends with a truck I could borrow on short notice. So I made a reservation online with LUGG at 10AM and had the item in my home by 1:30PM. It was amazing. They were professional, handled my items with care and super fast! I will use this service again and again. Love it!! - Ryan

Total Price$119

Ravensdale, WA

Super great experience. Checked that all the furniture was good for me before completing purchase for an item far away on OfferUp. Delivered and reassembled quickly. - Nikol

Total Price$327

Costa Mesa, CA

Elvin and Cody were both awesome, friendly and professional. They picked up a very large 5-piece antique wall hutch we had purchased on OfferUp and delivered it over 50 miles away to our home. They were very fast yet took care to wrap and protect the furniture. Highly recommended!!! - Cory

Total Price$238

Los Angeles, CA

William went above and beyond and sent me photos of the furniture as well as calling me to let me know the condition of the furniture. I purchased the furniture off of OfferUp and he wanted to let me know the condition. 15 out 10! Thanks William - alison

Total Price$100

San Francisco, CA

Tyrell and Stetson were super quick and moved furniture without any issues. Truck came equipped with straps to secure big box when moving. Would recommend to other users! - Joshua

Total Price$103

Boca Raton, FL

It was a tough job. Heavy furniture and tight stairs with glass railings with tight turns , new wood floors which Josh and Patrick did a great job protecting. They were terrific and we shared some laughs as well as we got through the tough moments. They were calm and thoughtful in how to get the job done and they worked well together. Would definitely use them and Lugg again. - Stuart

Total Price$311

San Francisco, CA

Jose was great! Everything went smoothly and he was careful with my furniture when putting it in the truck and driving it over - Dominic

Total Price$62

West Hollywood, CA

Kris was amazing. Very friendly, energetic yet very careful with the furniture that was being handled. Just all around incredible guy. - Robert

Total Price$83

Chicago, IL

Amazing service! They were kind, patient, and handled all of my furniture with great care. They made the move easy and stress-free. I really appreciate their professionalism and would highly recommend them! - Joe

Total Price$202

Irvine, CA

Absolutely outstanding service! The two luggers were professional, efficient, and incredibly careful with every piece of furniture. They went above and beyond to make sure everything was placed exactly where we wanted it and handled the move with a positive attitude from start to finish. I couldn’t be happier with the experience and would highly recommend them to anyone needing help with a move! - Joleen

Total Price$265

Peoria, AZ

Total Price$319

Cerritos, CA

Total Price$168

Fullerton, CA

Total Price$119

Ravensdale, WA

Super great experience. Checked that all the furniture was good for me before completing purchase for an item far away on OfferUp. Delivered and reassembled quickly. - Nikol

Total Price$327

Costa Mesa, CA

Total Price$238

Los Angeles, CA

Total Price$100

San Francisco, CA

Tyrell and Stetson were super quick and moved furniture without any issues. Truck came equipped with straps to secure big box when moving. Would recommend to other users! - Joshua

Total Price$103

Boca Raton, FL

Total Price$311

San Francisco, CA

Jose was great! Everything went smoothly and he was careful with my furniture when putting it in the truck and driving it over - Dominic

Total Price$62

West Hollywood, CA

Kris was amazing. Very friendly, energetic yet very careful with the furniture that was being handled. Just all around incredible guy. - Robert

Total Price$83

Chicago, IL

Total Price$202

Irvine, CA

Total Price$265

Thornton, CO

We’re moving out of state and Javier and Roosevelt did a great job helping us move furniture into our moving truck. They were very hard working, thorough, professional, and careful with every piece of furniture and box they Lugged for us! We were very pleased with their work and the amount they got done in the amount of time they were here! - Jaclyn

Total Price$233

Los Angeles, CA

Brandon and James are the absolute best. Professional, reassuring, communicative throughout, super careful with the furniture and building, friendly and willing to go the extra mile. Will hire again and again and you should too! Thank you!! - Piama

Total Price$321

Falls Church, VA

So thankful for the help these guys gave! Friendly, efficient, and timely. Took care of my furniture and I appreciate that. Thank you! - Noelle

Total Price$166

Roswell, GA

They were both concerned about being respectful with the furniture and houses, and very easy to work with. Would def hire again! - Alex

Total Price$281

Menlo Park, CA

What a great team! Thanks so much for your attention to detail and caring for our furniture. Hubby was thrilled with the service and professionalism. - Susan

Total Price$153

Los Angeles, CA

Daniel and Tommy were great- highly recommend! Efficient, kind, had good advice and were VERY careful with my furniture. 10 out of 10! - Kc

Total Price$187

Seattle, WA

I knew I was in good hands when Preston rolled up in his sparkling clean van with his protective furniture wrap. He was fabulous! Thanks, Preston! - Mary

Total Price$127

Santa Clara, CA

Paolo and Martin did an incredible job moving 2 heavy adjustable desks from Costco. They arrived on time, called upon arrival, were quick, and were incredibly careful navigating the tight corners of my space into the 2 rooms of my choice. Anyone who has bought furniture knows how massive and heavy they an be, but these guys handled it with ease and absolute professionalism. Highly recommend Paolo and Martin. They made a stressful task look completely effortless. I would enlist their help again in the future. - Josephine

Total Price$116

Emeryville, CA

Francisco and MARK were really easy to communicate with and did an excellent job with handling all of my furniture. They were punctual and on time and followed directions definitely will use again thank you. - Yolee

Total Price$164

Danville, CA

Fantastic service from Joy and Erick! Friendly, professional, and incredibly helpful. They handled multiple furniture pickups, lots of stairs, and went above and beyond. Would absolutely use them again. - Yvonne

Total Price$213

Snohomish, WA

Very professional. They managed my expectations by warning me that Goodwill might not accept my piece of furniture for donation, and let me decide how to handle that if it happened. Thankfully, it went as planned. - Sheila

Total Price$103

Yorba Linda, CA

The men showed up ready to work, they were a good team and made my move so easy!!! I would use them again!!! They were very careful carrying the big furniture!!! Thanks guys!!! - Dennis

Total Price$224

Thornton, CO

Total Price$233

Los Angeles, CA

Total Price$321

Falls Church, VA

So thankful for the help these guys gave! Friendly, efficient, and timely. Took care of my furniture and I appreciate that. Thank you! - Noelle

Total Price$166

Roswell, GA

They were both concerned about being respectful with the furniture and houses, and very easy to work with. Would def hire again! - Alex

Total Price$281

Menlo Park, CA

What a great team! Thanks so much for your attention to detail and caring for our furniture. Hubby was thrilled with the service and professionalism. - Susan

Total Price$153

Los Angeles, CA

Daniel and Tommy were great- highly recommend! Efficient, kind, had good advice and were VERY careful with my furniture. 10 out of 10! - Kc

Total Price$187

Seattle, WA

I knew I was in good hands when Preston rolled up in his sparkling clean van with his protective furniture wrap. He was fabulous! Thanks, Preston! - Mary

Total Price$127

Santa Clara, CA

Total Price$116

Emeryville, CA

Total Price$164

Danville, CA

Total Price$213

Snohomish, WA

Total Price$103

Yorba Linda, CA

The men showed up ready to work, they were a good team and made my move so easy!!! I would use them again!!! They were very careful carrying the big furniture!!! Thanks guys!!! - Dennis

Total Price$224

Lugg pricing

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222
Box+	2 Luggers	$195	$5.75	$3.50	$276

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

Box

2 Luggers

Base fare$152

Per-mile rate$5.00

Per-min labor$3.00

Average cost$222

Box+

2 Luggers

Base fare$195

Per-mile rate$5.75

Per-min labor$3.50

Average cost$276

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar OfferUp deliveries.

Mark

Moved a bar and chairs from Facebook Marketplace in New York, NY

Lite1 Lugger LITE illustration

Base fare$31.20

Mileage(9 mi @ $2.35/mi)$21.15

Labor(16 min @ $1.13/min)$18.02

Booking fee$4.49

Total price$74.86

Most customers pay$88–$117

Kimberly

Moved a hutch from Facebook Marketplace in San Francisco, CA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(1.6 mi @ $2.24/mi)$3.58

Labor(40 min @ $1.63/min)$65.01

Booking fee$6.80

Total price$113.39

Most customers pay$80–$115

Elizabeth

Moved a dining table & 6 chairs from Craigslist in Glenview to Evanston, IL

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(9.1 mi @ $3.08/mi)$28.03

Labor(52 min @ $2.02/min)$105.10

Booking fee$12.84

Total price$213.97

Most customers pay$156–$199

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

Help from real people

Dedicated support

A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.

Learn More

Safe and reliable

Trusted movers

Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

Learn More

Victor

Mover

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift over 100lbs, moving knowledge, customer experience

Truck

Newer than 2001, insured, great shape, clean cargo

Eugene

Driver

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift over 100lbs, moving knowledge, customer experience

Truck

Newer than 2001, insured, great shape, clean cargo

Items we deliver

Furniture

Living room, bedroom, office, and other home furniture

Electronics

TVs, computers, sound systems, and other electronics

Appliances

Refrigerators, washers, dryers, and other home appliances

Fitness equipment

Treadmills, bikes, weights, and other home exercise equipment

Large & heavy items

Pianos, pool tables, hot tubs, kayaks and other bulky items

Tools & home improvement

Tools, fixtures, building materials, and other home supplies

And many more!

We help you deliver

Your boxes

1 Lugger

Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Your things

2 Luggers

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Your room

2 Luggers

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Your space

2 Luggers

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Your place

2 Luggers

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Your home

2 Luggers

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Get an estimate

Enter your addresses to see your prices and schedule your move

2 Lugg movers delivering Christmas gifts to a donation center

2 Lugg movers wrapping a piece of art for delivery

Lugg mover strapping down furniture in pickup truck

Lugg mover protecting furniture with damage protection

Lugg movers wrapping furniture in storage unit

Lugg mover protecting a furniture delivery

Happy Lugg customer watches as her movers disassemble bed frame

2 Lugg movers with another happy customer

Lugg mover delivers Christmas gift to donation center

Reliable Offerup Delivery Service

Lugg provides fast, reliable home delivery services for your Offerup purchases. Whether you need same-day delivery, large item transport, or scheduled deliveries, our top rated team is here to help.

Why Choose Lugg for Your Offerup Delivery?

Fast and Efficient: We ensure your Offerup purchases are delivered quickly and safely.
Experienced Movers: Our team handles all items with care, including bulky and fragile items.
Convenient Scheduling: Book your delivery at a time that suits you best.
Affordable Rates: Competitive pricing with no hidden fees.