What we do, areas we serve, communicating with us
Tracking your Lugg, communicating with your Luggers
Pricing, promotions, referrals, taxes, and fees
Scheduling, requesting, making changes
Damage, lost items, billing, and issues after Lugg is complete
We have customer support members standing by ready to answer your questions or concerns.
Alex and Scott were just wonderful! This was my first time using Lugg and they made the process streamlined and simple. They were incredibly friendly and more than willing to rearrange furniture as needed. Because of their warm and professional demeanor, I will most certainly be using Lugg again in the future! - Coryell
Guys were fast! They were conscientious about my white leather sofa as well. Truly appreciated. Gave them a cash tip since I didn’t know you could tip in the app! - Karen
Both Simon and Konstantin were so fast and so efficient! They were also very careful with all the furniture. I was very impressed by them, and will be using Lugg next time again for my move! - Erica
Both were just amazing people on top of being first rate movers! Great attitude, so efficient, friendly and good people. - Jenny
These guys were awesome! They were on time and got the job done quickly. Also, they were funny so they made an unpleasant situation of cleaning up after a bad tenant better. - Asli
great experience with the lads. would recommend them to anyone that needs stuff moved. no issues moving big stuff down the stairs. - christopher
Jorge and Eyner were professional, communicative and careful. I would highly recommend them for all your moving needs. - Julie
A++ assistance from Jose and Freddy. Super friendly and efficient. Wish we could request them every time we need Luggers. - Geoff
Absolutely fantastic helpers. They were attentive and careful with my belongings. They carried a lot of stuff many flights of stairs and kept everything tidy as I asked them for. They were also friendly and professional. I’d absolutely recommend and hire them again. - Eric
Literally swooped in and saved my day. I don’t know what I would have done with out their help. If I could give 10 stars, I would!!!!! - Meagan
Michael and Kareem were awesome to work with! Super efficient and clear communication throughout the process. Was our first time using Lugg and was impressed by the ease. - mary
My experience was Libardo and Edwin was fantastic! They picked up two items from two different locations and everything went perfectly - timing, communication, etc. I would highly recommend their service. - Halliday
Alex and Scott were just wonderful! This was my first time using Lugg and they made the process streamlined and simple. They were incredibly friendly and more than willing to rearrange furniture as needed. Because of their warm and professional demeanor, I will most certainly be using Lugg again in the future! - Coryell
Guys were fast! They were conscientious about my white leather sofa as well. Truly appreciated. Gave them a cash tip since I didn’t know you could tip in the app! - Karen
Both Simon and Konstantin were so fast and so efficient! They were also very careful with all the furniture. I was very impressed by them, and will be using Lugg next time again for my move! - Erica
Both were just amazing people on top of being first rate movers! Great attitude, so efficient, friendly and good people. - Jenny
These guys were awesome! They were on time and got the job done quickly. Also, they were funny so they made an unpleasant situation of cleaning up after a bad tenant better. - Asli
great experience with the lads. would recommend them to anyone that needs stuff moved. no issues moving big stuff down the stairs. - christopher
Jorge and Eyner were professional, communicative and careful. I would highly recommend them for all your moving needs. - Julie
A++ assistance from Jose and Freddy. Super friendly and efficient. Wish we could request them every time we need Luggers. - Geoff
Absolutely fantastic helpers. They were attentive and careful with my belongings. They carried a lot of stuff many flights of stairs and kept everything tidy as I asked them for. They were also friendly and professional. I’d absolutely recommend and hire them again. - Eric
Literally swooped in and saved my day. I don’t know what I would have done with out their help. If I could give 10 stars, I would!!!!! - Meagan
Michael and Kareem were awesome to work with! Super efficient and clear communication throughout the process. Was our first time using Lugg and was impressed by the ease. - mary
My experience was Libardo and Edwin was fantastic! They picked up two items from two different locations and everything went perfectly - timing, communication, etc. I would highly recommend their service. - Halliday
Ozzy and Rolanzo were incredible!! They were so efficient and careful with my items!! I would absolutely recommend them, and hope to use them in the future! - Audrey
The easiest thing I’ve ever scheduled…. Seriously. This was awesome and I definitely will be utilizing again - Alexis
Amazing experience today with Garfield and Glenroy! They were super efficient, communicative, and flexible even with my last-minute pickup additions and route updates 😅 They handled everything smoothly and were really kind/professional throughout the whole process. Really appreciated the help today! - Linda
Khalid was friendly, professional, and easy to work with. They arrived on time and handled everything. - Efaf (Affie)
Arrived in 10 minutes and extremely professional. The sofa was extra heavy and they had to work within an awkward space. They figured it out and got the job done! Highly recommended. - Lekit
This was a perfect team. They moved a large piece of furniture into a small home. They were prepared, creative, and they worked together well. - Leslie
Stephen and Joseph were fantastic. Went above and beyond to help us move this laundry unit. Would recommend them to anyone. - WAYNE
Alec was very nice and very helpful with everything. 10/10. He genuinely made my day and restored my hope in humanity - Abdulaziz
Cannot say thank you enough to the team. The mirror we were moving was by no ways easy. It was 7 feet and very heavy. The team took their time. Made sure to protect the mirror and moved it effortlessly. Thank you again! Cannot say enough good things. - Dan
They were friendly and efficient. Miraculously got all my stuff to fit perfectly in the storage unit! - Wendy
First time Lugg User and now a big fan. Worked out perfectly. Very friendly team and both fast & efficient. Would highly recommend. Adrian, John, thank you both. 5 stars - Cameron
Tony and Edmund were great. Efficient- friendly- true gentlemen. Except for the delay with rain and traffic on the highway from Boston, everything went very well. Thank you Theresa Bianchi - Theresa
Ozzy and Rolanzo were incredible!! They were so efficient and careful with my items!! I would absolutely recommend them, and hope to use them in the future! - Audrey
The easiest thing I’ve ever scheduled…. Seriously. This was awesome and I definitely will be utilizing again - Alexis
Amazing experience today with Garfield and Glenroy! They were super efficient, communicative, and flexible even with my last-minute pickup additions and route updates 😅 They handled everything smoothly and were really kind/professional throughout the whole process. Really appreciated the help today! - Linda
Khalid was friendly, professional, and easy to work with. They arrived on time and handled everything. - Efaf (Affie)
Arrived in 10 minutes and extremely professional. The sofa was extra heavy and they had to work within an awkward space. They figured it out and got the job done! Highly recommended. - Lekit
This was a perfect team. They moved a large piece of furniture into a small home. They were prepared, creative, and they worked together well. - Leslie
Stephen and Joseph were fantastic. Went above and beyond to help us move this laundry unit. Would recommend them to anyone. - WAYNE
Alec was very nice and very helpful with everything. 10/10. He genuinely made my day and restored my hope in humanity - Abdulaziz
Cannot say thank you enough to the team. The mirror we were moving was by no ways easy. It was 7 feet and very heavy. The team took their time. Made sure to protect the mirror and moved it effortlessly. Thank you again! Cannot say enough good things. - Dan
They were friendly and efficient. Miraculously got all my stuff to fit perfectly in the storage unit! - Wendy
First time Lugg User and now a big fan. Worked out perfectly. Very friendly team and both fast & efficient. Would highly recommend. Adrian, John, thank you both. 5 stars - Cameron
Tony and Edmund were great. Efficient- friendly- true gentlemen. Except for the delay with rain and traffic on the highway from Boston, everything went very well. Thank you Theresa Bianchi - Theresa
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