What is the process for using Lugg to deliver my Vood Vintage purchase?

It's simple! Here's the process: 1. Buy your Vood Vintage furniture: Complete your purchase at the store or the Vood Vintage website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your Vood Vintage furniture, and deliver to your room of choice.

Do I need to be at the Vood Vintage store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Vood Vintage store, our Luggers can handle the pickup for you. Some Vood Vintage locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local Vood Vintage store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the Vood Vintage store or parking lot. Our crew can often arrive for pickup in as little as 30 minutes, getting your new Vood Vintage furniture home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 30 days in advance.

Do I need to provide an order number or Vood Vintage store receipt?

Yes. Upload your digital receipt or provide your Vood Vintage order confirmation number when booking so our crew can easily locate your Vood Vintage furniture at the store.

Can Lugg pick up my Vood Vintage store order if it hasn't been paid for yet?

No. Please ensure your Vood Vintage purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my Vood Vintage order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Vood Vintage that your order is ready for pickup before booking.

Can Lugg take away my old furniture when delivering my new purchase?

Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity — including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) . Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.

What if I find damage to my furniture upon arrival?

Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Vood Vintage store for assistance. If damage to your furniture occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my Vood Vintage delivery?

Every Lugg Vood Vintage delivery includes professional moving equipment — straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Vood Vintage delivery from start to finish.

What happens if my new furniture doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alterative location at your destination or be returned to the Vood Vintage store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my furniture from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

On-demand movers

Vood Vintage delivery: Same-day antique furniture

Get your Vood Vintage furniture delivered. Trusted movers deliver your vintage furniture with care, same-day, on-demand, when you need it. We do the heavy lifting so you can sit back and enjoy your new find.

Two delivery workers bringing boxes from a truck into a customer’s home for a Vood vintage furniture delivery

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Vood Vintage furniture delivered same-day

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Went above and beyond 🚀

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Millions of happy customers

Very professional work. Moved a large and heavy vintage dresser up a flight of stairs with very tight corners so smoothly. The whole process from ordering pick up, they arrived in 30 minutes, wrapper the piece securely and delivered it in less than an hour from start to finish. Made a daunting move so seamless. Definitely will be using Lugg again.

KKaitlyn in Bellflower, CA

5.0

They were phenomenal, they were communicative, helpful and so careful with my vintage sleeper sofa. It wasn’t easy to move and they were so kind and careful with the sofa and my home. Wonderful job!

EEmy in Los Angeles, CA

5.0

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Lugg pricing

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar Vood Vintage deliveries.

Vince

Moved a queen mattress from IKEA in College Park, MD

Van2 Luggers VAN illustration

Base fare$110.00

Mileage(13 mi @ $2.20/mi)$28.60

Booking fee$8.32

Total price$146.92

Ben

Moved a desk and chair from West Elm in New York, NY

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(9 mi @ $1.92/mi)$17.28

Booking fee$5.99

Total price$105.77

Kevin

Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

XL2 Luggers XL illustration

Base fare$159.50

Mileage(9.8 mi @ $1.33/mi)$12.99

Booking fee$11.01

Total price$183.50

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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