Lugg delivers your REI purchase the same-day. Our movers transport bikes, kayaks, and outdoor gear and bring them right to your door—no disassembly or bike rack required.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
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Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.
Lugg Lite
Lugg Pickup
Lugg Van
Lugg XL
Lugg Box
Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.
Our professional 5-star movers, are background checked, and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across 920,750+ verified customer reviews, Lugg is the trusted choice for on-demand REI deliveries.
The app doesn’t update the drivers with what time I requested and both times they can early which makes planning difficult and costs me additional labor. Please fix this and reimburse me for that time! It’s very stressful. The movers were great no notes - Leonard
Steven and Steven put in work! I took no measurements before buying my fridge and washer. No problem! They unloaded them, cleared a path, uninstalled and reinstalled two doors, and got them in! - Justin
Vincent and Christian were terrific. They knew exactly how to disassemble my sofa get it through the door position it and reinstall the back and they made certain it was operating properly before they left. I can’t say enough good things about lug. I recommend them highly and you have a great team they were very personable and tidy thank you so much. I gave them a tip directly. - Donna
Melvin and Kuron were professional, efficient and friendly. We ran into issues with the COI approval from our building and then freight elevator issues, but they were so understanding and patient with us. We will use them again in our next move. - Matthew
This move was NOT fun or easy - these guys were champions and went above and beyond to help us navigate the freight elevators and get us our furniture. 10/10 would book them again they were awesome!!! - Kate
Dapo and Zachariah did a fabulous job! They were very patient due to a long wait with the freight elevator, and placed the dining table exactly where I wanted it to go - Isha
We had a fantastic experience working with Greiton and Deshawn from Luggers. From start to finish, communication was clear, professional, and timely, and the entire process was smooth and well-organized. Greiton and Deshawn were knowledgeable, efficient, and clearly take pride in their work. They showed up on time, worked carefully and cleanly, and paid close attention to detail to make sure everything was done right. They went above and beyond to ensure we were completely satisfied. It’s refreshing to work with a team that is both highly skilled and genuinely easy to work with. I would absolutely recommend Luggers, especially Greiton and Deshawn, to anyone looking for reliable, high-quality service. I wouldn’t hesitate to hire them again. - Bianca
Amazing team!!! Areived promptly, quickly overcame all challenges that arose, and had an amazing attitude. Money was very well spent! - Natalie
The fact I had to help with the moving of furniture, I don’t believe is fair when I paid for that service, but I’m not going to deny someone help. However, I would like a bit of a reimbursement for my efforts since I didn’t receive full service. - Alvie
Greiton and Lesley were the best. The job was to haul a very heavy cabinet up steep stairs and, though I said neither was the hulk, I was wrong. They did the job in short order. And a stray cat that’s very hungry dashed in while none of us was looking. Lesley grabbed her as she tried to open the cupboard on the counter and got her back into the wild. - Ann
They did a great job by showing up early to the pick up site. They ended up removing and reinstalling our basement door to make the washer and dryer fit. They went above and beyond and were very patient and kind! - Alyssa
They were amazing. Unlike others they followed our instruction and were already at our freight elevator. Compared to others we have to first tell them how to find the loading dock even after all the instructions. They were fast and friendly. - Unaiza
The app doesn’t update the drivers with what time I requested and both times they can early which makes planning difficult and costs me additional labor. Please fix this and reimburse me for that time! It’s very stressful. The movers were great no notes - Leonard
Steven and Steven put in work! I took no measurements before buying my fridge and washer. No problem! They unloaded them, cleared a path, uninstalled and reinstalled two doors, and got them in! - Justin
Vincent and Christian were terrific. They knew exactly how to disassemble my sofa get it through the door position it and reinstall the back and they made certain it was operating properly before they left. I can’t say enough good things about lug. I recommend them highly and you have a great team they were very personable and tidy thank you so much. I gave them a tip directly. - Donna
Melvin and Kuron were professional, efficient and friendly. We ran into issues with the COI approval from our building and then freight elevator issues, but they were so understanding and patient with us. We will use them again in our next move. - Matthew
This move was NOT fun or easy - these guys were champions and went above and beyond to help us navigate the freight elevators and get us our furniture. 10/10 would book them again they were awesome!!! - Kate
Dapo and Zachariah did a fabulous job! They were very patient due to a long wait with the freight elevator, and placed the dining table exactly where I wanted it to go - Isha
We had a fantastic experience working with Greiton and Deshawn from Luggers. From start to finish, communication was clear, professional, and timely, and the entire process was smooth and well-organized. Greiton and Deshawn were knowledgeable, efficient, and clearly take pride in their work. They showed up on time, worked carefully and cleanly, and paid close attention to detail to make sure everything was done right. They went above and beyond to ensure we were completely satisfied. It’s refreshing to work with a team that is both highly skilled and genuinely easy to work with. I would absolutely recommend Luggers, especially Greiton and Deshawn, to anyone looking for reliable, high-quality service. I wouldn’t hesitate to hire them again. - Bianca
Amazing team!!! Areived promptly, quickly overcame all challenges that arose, and had an amazing attitude. Money was very well spent! - Natalie
The fact I had to help with the moving of furniture, I don’t believe is fair when I paid for that service, but I’m not going to deny someone help. However, I would like a bit of a reimbursement for my efforts since I didn’t receive full service. - Alvie
Greiton and Lesley were the best. The job was to haul a very heavy cabinet up steep stairs and, though I said neither was the hulk, I was wrong. They did the job in short order. And a stray cat that’s very hungry dashed in while none of us was looking. Lesley grabbed her as she tried to open the cupboard on the counter and got her back into the wild. - Ann
They did a great job by showing up early to the pick up site. They ended up removing and reinstalling our basement door to make the washer and dryer fit. They went above and beyond and were very patient and kind! - Alyssa
They were amazing. Unlike others they followed our instruction and were already at our freight elevator. Compared to others we have to first tell them how to find the loading dock even after all the instructions. They were fast and friendly. - Unaiza
Diego and Andreia are wonderfully helpful. They moved a big pickup full of plants in large pots that I could’ve never moved by myself. They created efficiencies to move everything more quickly. They took great care of the plants. They dealt with spiderwebs, dirt, leaves, and pollen on these outdoor plants. They are both strong and willing to get the job done quickly. They also helped me move boxes at my destination. I highly recommend this team! - Lori
wherein and curtis were the best! they drove all the way from philly just to help us move two heavy things we couldn’t do on our own. really appreciate them !!!! - lisandra
They started working right away and did the job quickly and efficiently. They were very friendly and very careful with the furniture and walls. Highly recommend them! Thanks Greiton and Kevin - Jean
They went above and beyond to get my sofa couch into my office. They even helped take down my sliding door and reinstall it! 10 out of 10!! Thank you gentlemen - Maryyanna
This is my third time using Lugg and it continues to exceed expectations. We had an incredible experience with Rahul and Nicolas. They helped us move a heavy couch from an office building to our home, and went above and beyond by arriving early to figure out logistics with the freight elevator and parking. They were thorough and efficient. I would highly recommend and use them again. - Salina
Martino and Jaequan came to deliver a bed and when they arrived I was struggling to take apart the bed I had to remove. They helped to take apart the old bed and they put together the new one- which would have taken me a long time and reinforcements to figure out. I was having a hard morning and was so grateful for their help. They were also prompt and communicative. I would definitely recommend them. - Maura
Michael and Jesse were very accommodating during my move. They waited for a half hour when we arrived at the destination because another move was underway and there was only one freight elevator available for use. Despite the inconvenience, they happily conversed with me while we waited, and handled my items with care. They did an excellent job with the move, and I highly recommend their services. - Joy
They were so helpful and were able to move everything very quickly! They helped uninstall and reinstall my washer and dryer. They did a great job! - maggie
Michael & Breion were amazing! They arrived quickly (booked and arrived within an hour!) and they were able to pick up and unload the furniture in my apartment exactly where I hoped. They were also incredibly professional and kept me up to date during the whole process. 10/10 - Danita
I had a really heavy kitchen island that had to be taken out of a high rise apartment to my home. Not an easy task. They found the concierge , the freight elevator then the apt. Hauled loaded, drove to the next county and lifted it in 90 degrees to my kitchen. All with grace , charm and smiles. Incredibly , charming , hard working young men. - Jodi
They went over and above to get the job done. The building did not have a freight elevator and they had to take a 156 pound sofa down three flights of stairs! They were very fast, kind and professional! Job well done. Thank you! - Mary
Asked to move a piano. They did it. Added a hot tub. They asked for a couple more luggers for the job then cheerfully walked heavy boxes and furniture up stairs while waiting for reinforcements. Brought the hot tub upstairs for the win. - Celeste
Diego and Andreia are wonderfully helpful. They moved a big pickup full of plants in large pots that I could’ve never moved by myself. They created efficiencies to move everything more quickly. They took great care of the plants. They dealt with spiderwebs, dirt, leaves, and pollen on these outdoor plants. They are both strong and willing to get the job done quickly. They also helped me move boxes at my destination. I highly recommend this team! - Lori
wherein and curtis were the best! they drove all the way from philly just to help us move two heavy things we couldn’t do on our own. really appreciate them !!!! - lisandra
They started working right away and did the job quickly and efficiently. They were very friendly and very careful with the furniture and walls. Highly recommend them! Thanks Greiton and Kevin - Jean
They went above and beyond to get my sofa couch into my office. They even helped take down my sliding door and reinstall it! 10 out of 10!! Thank you gentlemen - Maryyanna
This is my third time using Lugg and it continues to exceed expectations. We had an incredible experience with Rahul and Nicolas. They helped us move a heavy couch from an office building to our home, and went above and beyond by arriving early to figure out logistics with the freight elevator and parking. They were thorough and efficient. I would highly recommend and use them again. - Salina
Martino and Jaequan came to deliver a bed and when they arrived I was struggling to take apart the bed I had to remove. They helped to take apart the old bed and they put together the new one- which would have taken me a long time and reinforcements to figure out. I was having a hard morning and was so grateful for their help. They were also prompt and communicative. I would definitely recommend them. - Maura
Michael and Jesse were very accommodating during my move. They waited for a half hour when we arrived at the destination because another move was underway and there was only one freight elevator available for use. Despite the inconvenience, they happily conversed with me while we waited, and handled my items with care. They did an excellent job with the move, and I highly recommend their services. - Joy
They were so helpful and were able to move everything very quickly! They helped uninstall and reinstall my washer and dryer. They did a great job! - maggie
Michael & Breion were amazing! They arrived quickly (booked and arrived within an hour!) and they were able to pick up and unload the furniture in my apartment exactly where I hoped. They were also incredibly professional and kept me up to date during the whole process. 10/10 - Danita
I had a really heavy kitchen island that had to be taken out of a high rise apartment to my home. Not an easy task. They found the concierge , the freight elevator then the apt. Hauled loaded, drove to the next county and lifted it in 90 degrees to my kitchen. All with grace , charm and smiles. Incredibly , charming , hard working young men. - Jodi
They went over and above to get the job done. The building did not have a freight elevator and they had to take a 156 pound sofa down three flights of stairs! They were very fast, kind and professional! Job well done. Thank you! - Mary
Asked to move a piano. They did it. Added a hot tub. They asked for a couple more luggers for the job then cheerfully walked heavy boxes and furniture up stairs while waiting for reinforcements. Brought the hot tub upstairs for the win. - Celeste
See what Lugg customers paid for similar REI deliveries.
Melissa
Moved a tricycle from Landry's in Norwood to Dedham, MA
Timothy
Moved an e-bike from The New Wheel in San Francisco, CA
Samantha
Moved 2 bikes from Landry's in Braintree to Fall River, MA
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Bikes and cycling gear
Road bikes, mountain bikes, and other bike accessories
Stationary bikes, Pelotons, and spin bikes
Family, transport and delivery bikes
Sports helmets and protective gear
Bicycle pumps, locks, racks, and other bike accessories
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.
Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.
Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.
Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.
Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.
Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.
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