My only dislike is in pottery barn and not following through on wrapping my merchandise and honesty about my delivery window - Jacqueline

Lugg provides same-day Pottery Barn delivery. Get your furniture, including PB outlet finds, delivered with our professional white glove service. Clear pricing, easy booking, and fast same-day service.
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My only dislike is in pottery barn and not following through on wrapping my merchandise and honesty about my delivery window - Jacqueline

Very nice guys! I was told by Pottery Barn that our bed furniture pieces would be wrapped and protected. They were not. - Ana

The movers were fine, but the fact that nothing was wrapped the furniture, especially being white. I would’ve expected it to be wrapped in plastic for the move inside the van. The patio was also white was completely loose inside the van. The parts were separated from each other nothing was wrapped up. It was definitely not the category of move I was expecting suggested by pottery barn. - AIDA

This job was way more intense and complicated than I anticipated and these guys had the absolute best attitude. They went above and beyond to help believe extremely heavy pottery barn bunk beds. Very efficient, friendly and timely. Definitely recommend. - Susan

There was a delay because of a blocked pick-up entrance and Juan let me know. He also worked with the Pottery Barn Staff to facilitate getting my floor sample purchase from the 2nd floor to his vehicle. He wrapped it beautifully for safety and is a valuable service centered employee as this was the first time I have used your service. It was recommended by Pottery Barn to me. Thank you Juan for all you did. I did a cash tip but will add a bit more because he was great under tough circumstances. - Patty

Anthony was great and was even willing to go back to pottery barn for a missing piece. However the problem was that pottery barn said they gave Anthony everything but the piece was not in his truck - Paul

Experienced at pick up from Pottery Barn Outlet. Creative about getting the furniture into the downstairs area of our house. - Katie

Mohammand and Samir were great. Unfortunate Pottery Barn did not give them all items on the claim check. Pottery Barn acknowledged it is their error and are completing the delivery on their end. - Todd

Their careful analysis about how to take my large PB (Pottery Barn) furniture apart...3part corner desk and large trundle bed. Also their care, respect, friendliness, and their willingness to do it "right" but taking the time issue into consideration! - Sharon

They knew that the bed came in two boxes!!! Even pottery barn didn’t know that. Thank you for being extra thorough and thoughtful! - Melody

Bought a couch from Pottery Barn in Burlingame at 11:00 am. Downloaded the Lugg app and had my couch delivered and set up within hours same day. They were very polite and professional. So glad I found this app. I will definitely recommend and use them again!!! - Deborah

Guys showed up with stuff we bought from pottery barn. Got it in quickly with no damage. Great job guys - kevin

My only dislike is in pottery barn and not following through on wrapping my merchandise and honesty about my delivery window - Jacqueline

Very nice guys! I was told by Pottery Barn that our bed furniture pieces would be wrapped and protected. They were not. - Ana

The movers were fine, but the fact that nothing was wrapped the furniture, especially being white. I would’ve expected it to be wrapped in plastic for the move inside the van. The patio was also white was completely loose inside the van. The parts were separated from each other nothing was wrapped up. It was definitely not the category of move I was expecting suggested by pottery barn. - AIDA

This job was way more intense and complicated than I anticipated and these guys had the absolute best attitude. They went above and beyond to help believe extremely heavy pottery barn bunk beds. Very efficient, friendly and timely. Definitely recommend. - Susan

There was a delay because of a blocked pick-up entrance and Juan let me know. He also worked with the Pottery Barn Staff to facilitate getting my floor sample purchase from the 2nd floor to his vehicle. He wrapped it beautifully for safety and is a valuable service centered employee as this was the first time I have used your service. It was recommended by Pottery Barn to me. Thank you Juan for all you did. I did a cash tip but will add a bit more because he was great under tough circumstances. - Patty

Anthony was great and was even willing to go back to pottery barn for a missing piece. However the problem was that pottery barn said they gave Anthony everything but the piece was not in his truck - Paul

Experienced at pick up from Pottery Barn Outlet. Creative about getting the furniture into the downstairs area of our house. - Katie

Mohammand and Samir were great. Unfortunate Pottery Barn did not give them all items on the claim check. Pottery Barn acknowledged it is their error and are completing the delivery on their end. - Todd

Their careful analysis about how to take my large PB (Pottery Barn) furniture apart...3part corner desk and large trundle bed. Also their care, respect, friendliness, and their willingness to do it "right" but taking the time issue into consideration! - Sharon

They knew that the bed came in two boxes!!! Even pottery barn didn’t know that. Thank you for being extra thorough and thoughtful! - Melody

Bought a couch from Pottery Barn in Burlingame at 11:00 am. Downloaded the Lugg app and had my couch delivered and set up within hours same day. They were very polite and professional. So glad I found this app. I will definitely recommend and use them again!!! - Deborah

Guys showed up with stuff we bought from pottery barn. Got it in quickly with no damage. Great job guys - kevin

Pottery Barn wanted us to send Thiago to an offsite warehouse a few blocks away from their retail location after first stopping by the store. He called and made sure to clarify the instructions. Very professional. - Derek

These guys were awesome! Professional. On time. So helpful. Best representation of your brand and company possible! They saved us after Pottery Barns delivery service MDX failed to deliver and get the table upstairs! You came through where they came up short. Thank you!! - Ashley

First time using the app recommended by pottery barn. Great experience. They even put furniture blanket on the dining table. Nice luggers. We will definitely use them again. - Rachel

I won’t be using lugg again. The first drivers left half our order at the warehouse. It was an uncomfortable exchange - the drivers blamed pottery barn, pottery barn blamed the drivers. After a few phone calls and a day later the second half of our order came. In the end, things worked out. I’m a mother of a two week old pre-term baby, this was not ideal. I had coordinated help moving furniture in the house for the first drop off and needed to coordinate help again for the second delivery because I am not able to lift / move heavy objects at this time. The first time I used lugg you guys were great, the drivers were super friendly and on it. This trip, both times, the guys seemed frustrated. - Sara

Good experience with movers. The pottery barn outlet sales lady told us a different story about hauling our old couch away. - Muy

They were awesome . I took a picture of my pickup tag from Pottery Barn Warehouse and then went back home after I paid for my furniture . They are Pros . They shrink wrapped my tv stand (it didn't come in a box) and put it in their truck . They other package was a rolled up carpet and they just threw it behind their truck . Will use this service in the future . - Kenny

Great delivery crew! Communicated ETA, very helpful getting it placed! Bummer they had to spend 30 min at the warehouse because Pottery Barn couldn't find the item, no fault of Lugg or Bennie and Larry. Tipped separately cash. - Dave

The guys were super professional item was packed well and delivered. Only issue was on Pottery Barn not giving the guys all the items. No fault on the guys. - Prem

Excellent service and communication re: pick up and drop off ETA. I arranged to have two Pottery Barn armchairs delivered from Alameda to SF. James & Yuriy were courteous and professional. They carefully removed all packaging and brought my items from the curb and up stairs to my Victorian. Thanks, guys! - Madeleine

This was my first time using ur service. Thankfully so, I was able to get the items I purchased at Pottery Barn warehouse home to Fremont. The guys were prompt, careful, considerate & oh so helpful. Will ABSOLUTELY be using u again in near future. And have already bragged about ur service to a bunch of my friends. Thx! - Christine

The delivery was prompt and both Skyler and Jerald were polite and helpful with the delivery. They put my couch exactly where i needed it. I am bummed that a seat cushion was lost off the back of the truck in transit (probably due to pottery barn employees not making sure the cushions were secure).I am hoping it gets resolved quickly. - Angela

My delivery service with Terry and Tamas was 5-star. They were responsive (texting me with updates), friendly, punctual, and genuinely nice guys. They were quick to pick up my items from the Pottery Barn Outlet in Alameda and had zero qualms driving my goodies up to the Napa Valley. Price was reasonable, would highly recommend them to a friend and will certainly call upon them again in the future. Thanks guys!! - Ashley

Pottery Barn wanted us to send Thiago to an offsite warehouse a few blocks away from their retail location after first stopping by the store. He called and made sure to clarify the instructions. Very professional. - Derek

These guys were awesome! Professional. On time. So helpful. Best representation of your brand and company possible! They saved us after Pottery Barns delivery service MDX failed to deliver and get the table upstairs! You came through where they came up short. Thank you!! - Ashley

First time using the app recommended by pottery barn. Great experience. They even put furniture blanket on the dining table. Nice luggers. We will definitely use them again. - Rachel

I won’t be using lugg again. The first drivers left half our order at the warehouse. It was an uncomfortable exchange - the drivers blamed pottery barn, pottery barn blamed the drivers. After a few phone calls and a day later the second half of our order came. In the end, things worked out. I’m a mother of a two week old pre-term baby, this was not ideal. I had coordinated help moving furniture in the house for the first drop off and needed to coordinate help again for the second delivery because I am not able to lift / move heavy objects at this time. The first time I used lugg you guys were great, the drivers were super friendly and on it. This trip, both times, the guys seemed frustrated. - Sara

Good experience with movers. The pottery barn outlet sales lady told us a different story about hauling our old couch away. - Muy

They were awesome . I took a picture of my pickup tag from Pottery Barn Warehouse and then went back home after I paid for my furniture . They are Pros . They shrink wrapped my tv stand (it didn't come in a box) and put it in their truck . They other package was a rolled up carpet and they just threw it behind their truck . Will use this service in the future . - Kenny

Great delivery crew! Communicated ETA, very helpful getting it placed! Bummer they had to spend 30 min at the warehouse because Pottery Barn couldn't find the item, no fault of Lugg or Bennie and Larry. Tipped separately cash. - Dave

The guys were super professional item was packed well and delivered. Only issue was on Pottery Barn not giving the guys all the items. No fault on the guys. - Prem

Excellent service and communication re: pick up and drop off ETA. I arranged to have two Pottery Barn armchairs delivered from Alameda to SF. James & Yuriy were courteous and professional. They carefully removed all packaging and brought my items from the curb and up stairs to my Victorian. Thanks, guys! - Madeleine

This was my first time using ur service. Thankfully so, I was able to get the items I purchased at Pottery Barn warehouse home to Fremont. The guys were prompt, careful, considerate & oh so helpful. Will ABSOLUTELY be using u again in near future. And have already bragged about ur service to a bunch of my friends. Thx! - Christine

The delivery was prompt and both Skyler and Jerald were polite and helpful with the delivery. They put my couch exactly where i needed it. I am bummed that a seat cushion was lost off the back of the truck in transit (probably due to pottery barn employees not making sure the cushions were secure).I am hoping it gets resolved quickly. - Angela

My delivery service with Terry and Tamas was 5-star. They were responsive (texting me with updates), friendly, punctual, and genuinely nice guys. They were quick to pick up my items from the Pottery Barn Outlet in Alameda and had zero qualms driving my goodies up to the Napa Valley. Price was reasonable, would highly recommend them to a friend and will certainly call upon them again in the future. Thanks guys!! - Ashley







See what Lugg customers paid for similar Pottery Barn deliveries.

Vince
Moved a queen mattress from IKEA in College Park, MD


Ben
Moved a desk and chair from West Elm in New York, NY


Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.


Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Enter your addresses to see your prices and schedule your move
Get your new Pottery Barn furniture home the same-day with Lugg! We ensure your furniture is delivered quickly and safely. Have your new couch, dining room table, bedroom set, and more delivered right to your room of choice. Track your movers in real-time, then rate and tip your crew directly through our website or the Lugg app afterward.
We’re rated Excellent on Trustpilot and have over 35,000 5-star reviews in the app store. Our movers handle all furniture with care, including bulky and fragile items. Schedule your delivery at a time that suits you best-whether today, tomorrow, or next week, we make it easy.
Ready to schedule your Pottery Barn furniture delivery? Book now








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