How do my Luggers know what to pick up from my Rasmus Auctions seller, and how will they contact the seller?

When you book, upload photos and a clear description of the item from Rasmus Auctions - your Luggers will use this to identify it. They'll also confirm it matches the photos or description you provided so the correct used item is picked up. To keep the seller informed, add their phone number to the Additional Contacts field. Your Luggers will be able to contact them directly once they arrive at the pickup location. Once your crew is en route, you can also message them directly in the [Lugg app](https://short.lu.gg/lugg-app) to relay any last-minute details. This process works smoothly whether the pickup is from a private seller, thrift shop, secondhand store, or estate sale.

Do I need to be present when Lugg picks up my Rasmus Auctions item from the seller?

No, you don't need to be at the pickup location as long as the Rasmus Auctions seller is available to release the item and your booking includes clear photos and notes. Most used-item sellers are comfortable meeting directly with the crew. If the seller is leaving the item outside for contactless pickup, please confirm this with them ahead of time and make sure the item is clearly labeled. You'll be able to track your crew's arrival in real time and message them directly in the app.

Does Lugg provide same-day & next-day Rasmus Auctions delivery?

Yes, Lugg provides on-demand, same-day, and next-day Rasmus Auctions deliveries. You can book movers and a truck in as little as 30 minutes, or schedule up to 60 days in advance for a time that works best for you.

What happens if the Rasmus Auctions seller isn't home or doesn't have the item ready when my Lugg arrives?

Your Luggers will attempt to contact the Rasmus Auctions seller and wait a reasonable amount of time. Any wait time is billed at your standard per-minute labor rate. If the seller is unresponsive and the pickup can't be completed, the Lugg will be canceled, and a cancellation fee may apply. To avoid this, please confirm the pickup time with the seller 1–2 hours before your arrival window. Double-checking the seller's availability helps prevent common used-item issues like no-shows or last-minute listing changes.

Can Lugg pay the Rasmus Auctions seller for me when they pick up the item (Cash on Delivery)?

No. For liability and security reasons, Lugg crews cannot handle cash, checks, or digital payments between you and the seller. Please arrange payment directly with the Rasmus Auctions seller. We recommend using a secure digital payment app after you've confirmed our crew has the item. Handling payment yourself keeps the transaction secure and helps avoid common risks with second hand purchases.

Can Lugg pick up used appliances from the Rasmus Auctions or other second hand sellers?

Yes! Lugg can pick up and deliver used appliances such as washers, dryers, refrigerators, and stoves, as long as they fit safely in the truck you choose. Please make sure the seller has disconnected the appliance and that any water lines are fully drained before the crew arrives, as Luggers aren't able to provide plumbing or electrical services.

What size truck and crew should I book for my Rasmus Auctions delivery?

The best truck depends on the size and scope of your Rasmus Auctions delivery. For most Rasmus Auctions deliveries involving heavy items, we **strongly recommend a 2-Lugger crew** to ensure everything is handled safely and efficiently. For smaller tasks, or when you'd like to assist, the Lugg Lite (1 Lugger + pickup truck) works great. Here's a quick look at our truck dimensions to help you choose: * Pickup: 6 ft+ long × 4.5 ft wide. The tailgate can stay open for extra length, and all items are secured with straps. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box Truck: 12 ft+ long × 6 ft wide × 7 ft tall. **Tip**: Our Pickup trucks include a tarp for light rain protection, but if the forecast calls for heavier rain, we recommend booking a covered truck, such as a Van, XL, or Box, for extra coverage. If your Rasmus Auctions delivery requires a lift gate for loading or unloading, please book a Box Truck and add a note to your booking.

Can the crew inspect the item for damage before loading it?

While the Luggers can confirm the items' general condition, they are moving experts, not item inspectors. Upon request, they can perform basic inspections for quality, authenticity, or functionality, billed at the standard labor-minute rate. They will note and photograph any obvious, significant pre-existing damage (e.g., a large crack in a mirror, a torn sofa cushion) to ensure they aren't held responsible. For overall condition or quality concerns, we recommend asking the seller for detailed photos or a short video ahead of time.

Can Lugg disassemble and assemble furniture during my Rasmus Auctions move?

Yes, your Luggers can help with basic furniture assembly and disassembly during your Rasmus Auctions delivery. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent assembling or disassembling is included in your total labor.

Will Lugg bring my Rasmus Auctions item inside and place it where I want it?

Yes! Your Luggers will bring your used item(s) inside, carry it upstairs/downstairs, and place it exactly where you want it, whether that's a living room, bedroom, office, or hallway. There are no extra fees for stairs, tight spaces, or in-home placement, and all handling is billed at the standard per-minute labor rate.

What if Lugg gets there and the Rasmus Auctions item is not as described, and I don't want it anymore?

If you decide to cancel the purchase and delivery upon our crew's arrival, you may still be responsible for the Lugg booking. This includes situations where the item's size, condition, or appearance doesn't match the listing photos or what the seller described. Lugg's role is item transportation, and we're required to compensate crews for their time and travel.

What supplies and protective equipment will my Luggers bring for my Rasmus Auctions delivery?

Every Lugg Rasmus Auctions delivery includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Rasmus Auctions delivery from start to finish.

Can you pick up an item and hold it for a few days before delivering it to me?

No, Lugg does not have storage facilities and can't hold items. Your pickup and delivery must be completed within the same booking.

The seller offered me another small item for free. Can the Luggers grab that too?

Yes, as long as the additional item(s) fit safely in the truck you booked and don't violate weight or restricted-items policies, we're happy to take them. The extra loading time is billed at the per-minute labor rate. For a smooth pickup, note any possible extras in your Rasmus Auctions booking details. If you're planning to pick up from multiple sellers, you can also add extra stops directly in your booking.

Rasmus Auctions delivery for large & heavy items

Name: Lugg - Rasmus Auctions delivery for large & heavy items
Rating: 4.9

Let Lugg help with your Rasmus Auctions delivery for items, big, small, heavy or tall. Our friendly movers offer same-day pickup and drop off for popular auction items, like furniture, appliances, estate items, and more.

Two delivery workers bringing boxes from a truck into a customer’s home for a Rasmus Auctions delivery

4.9/5

943.8K Reviews

4.9/5

44K Ratings

4.6/5

1.2K Reviews

4.8/5

3.4K Reviews

4.9/5

3.3K Reviews

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Accredited

Rasmus Auctions deliveries, on-demand

Deliveries on your schedule

Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.

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Schedule up to 5 stops for pickup and dropoff along the way.

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Truck & muscle with every delivery

Choose a vehicle for any size job. Your your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

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Your delivery is fully backed by our Damage Protection Guarantee

Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.

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Our professional 5-star movers, are background checked, and ready to help.

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Customers love Lugg
for on-demand deliveries

With an average 4.9-star rating across 908,328+ verified customer reviews, Lugg is the trusted choice for on-demand Rasmus Auctions deliveries.

See all reviews

Alexandria, VA

Coordinated while I was out of town. Customer service was ultra responsive-Sam was great! Packed everything up at the auction site and delivered to my house. Easy, easy. - JENNIFER

Total Price$204

New York, NY

This was my first time using Lugg and Theodore and Glenroy were the best movers. They were on time, friendly and careful transporting the pair of Louis XVI commodes I bought at auction. Doing anything in NYC now requires a COI and the staff in San Francisco produced a COI for me in less than 30 minutes. I look forward to using them again the next time I need a mover. - Richard

Total Price$122

Oakland, CA

What a dynamic duo! These guys were so great I don’t know where to start. They arrived right when they said they would, went into auction warehouse and helped carry out, expertly wrapped delicate pieces, loaded truck like expert Tetris players. Unloading was a breeze, they cared for my items asking twice where it all should go-no surprises, zero risk taken with anything. They were exceedingly polite, helpful, strong and worked together like a well oiled machine. I was really really impressed by this team and would hire Lugg again and again and again. In fact-I have a job next week I’ll book right now. If you are wondering if Lugg is right for you…I just had a truckload of furniture expertly placed exactly where I wanted it to go in under an hour and my lower back does not hurt at all! Enough said-let Lugg do it-best decision you will ever make, especially with Abel and Omar. - John

Total Price$187

Oakland, CA

I had to move an item I got on auction and wasn’t sure if it would fit up to the third floor of my house. They problem solved and stayed so committed to making it work. It wasn’t easy, in the least. They were fun, kind, thoughtful with my things and determined. - Martica

Total Price$148

Alameda, CA

They had to wait at the auction house to get the right contact and paperwork. They were courteous and took good care of the art - Ilana

Total Price$369

Alameda, CA

These guys are ROCKSTARS. they navigated the auction house all on their own, which honestly is less easy than it sounds, and carried this crazy unwieldy and heavy thing all the way to my place. So thankful for them! Ten stars!! - Mackenzie

Total Price$154

Atlanta, GA

Dwayne and Kevin were awesome- pickup was smooth and so was delivery despite the truck not making it up the driveway. Thanks! - Hanna

Total Price$141

San Rafael, CA

Apparently the lugg workers picked up the table and dropped it in front of the house instead of inside. They had the information about the table and dimensions before getting it, and they accepted the delivery task, but then they said they could not complete the work. I think they should have called in for help or something else but not left the table in front of the home (it belongs inside). - Ellen

Total Price$138

Hayward, CA

Daniel was great! He called ahead to go over the scope of the pick up and delivery, and he handled everything with care. - Marlene

Total Price$122

Southlake, TX

The delivery arrived right on time as expected, and couldn’t have been any easier. I appreciate that very much and now am more confident about using LUGG in the future. THANK YOU!! - Bev

Total Price$104

Santa Clara, CA

Great Team! I own a decent sized furniture delivery company out of Seattle. We do about 4,000 deliveries a year. My stepdaughter attends school in Santa Clara and I have used Lugg on a few occasions. Moreover, I plan on using you guys in the very near future. From one professional to another, you do a good job. Keep up the good work. - Paul

Total Price$191

Acton, MA

Johnnie & Anthony were polite a, professional & quick. The delivery came on time and I would highly recommend their services. - Amy

Total Price$238

Alexandria, VA

Coordinated while I was out of town. Customer service was ultra responsive-Sam was great! Packed everything up at the auction site and delivered to my house. Easy, easy. - JENNIFER

Total Price$204

New York, NY

Total Price$122

Oakland, CA

Total Price$187

Oakland, CA

Total Price$148

Alameda, CA

They had to wait at the auction house to get the right contact and paperwork. They were courteous and took good care of the art - Ilana

Total Price$369

Alameda, CA

Total Price$154

Atlanta, GA

Dwayne and Kevin were awesome- pickup was smooth and so was delivery despite the truck not making it up the driveway. Thanks! - Hanna

Total Price$141

San Rafael, CA

Total Price$138

Hayward, CA

Daniel was great! He called ahead to go over the scope of the pick up and delivery, and he handled everything with care. - Marlene

Total Price$122

Southlake, TX

The delivery arrived right on time as expected, and couldn’t have been any easier. I appreciate that very much and now am more confident about using LUGG in the future. THANK YOU!! - Bev

Total Price$104

Santa Clara, CA

Total Price$191

Acton, MA

Johnnie & Anthony were polite a, professional & quick. The delivery came on time and I would highly recommend their services. - Amy

Total Price$238

Wilmington, DE

They arrived at pickup and destination exactly on time. There was some confusion with pickup times given by the furniture store, and Jamar and Cameron were completely flexible and easy going. The sofa was a bit of a heavy load and the doorway needed to have parts removed to make the delivery more accessible. Jamar was quick to come up with a solution and never seemed stressed. - Roger

Total Price$138

San Francisco, CA

Kenny & Jessiah were great - efficient and took good care when delivery our items. Definitely recommend them! - Gabriele

Total Price$97

Redwood City, CA

These guys are amazing! I don’t know how they do it, moving such heavy boxes… I was super impressed with their professionalism. Communicated well throughout the whole delivery process. Well done! - Beatrice

Total Price$149

Wilmington, DE

No clear disposal policy. Had to reroute and follow truck to take care of disposal. Your app claims you handle this. Took me to the the disposal site. Ridiculous. Your team was great. Cash tipped at delivery. - Mark

Total Price$377

Hayward, CA

Jose and Francesco did a great job with the pickup and delivery of my chair. They were prompt, friendly and considerate. They were very understanding about my street being closed today for roadwork and worked around the inconvenience beautifully. I highly recommend them! - Linda

Total Price$129

Emeryville, CA

We problem-solved together to make the delivery work. It was a tight space but their expert advice and ingenuity helped me do it. Super thankful! - Chadwick

Total Price$106

Naperville, IL

I had an outstanding experience with this moving company. From the initial scheduling process to the final delivery, the team was professional, punctual, and extremely careful with my belongings. The movers arrived on time, worked efficiently, and handled everything with great attention to detail. They took extra care to protect furniture, walls, and fragile items, making what could have been a stressful move completely smooth and worry-free. What impressed me most was their positive attitude and willingness to go above and beyond to ensure everything was placed exactly where I wanted it. The entire crew was courteous, hardworking, and respectful throughout the move. I highly recommend this company to anyone looking for reliable, professional movers. Excellent service, great communication, and exceptional care from start to finish. Thank you for making my furniture move such a positive experience! - Joyce

Total Price$122

San Francisco, CA

This was truly the most efficient experience I’ve ever had receiving a delivery. Miquel and Ezequiel were professional, polite and efficient. I recommend them highly. - Nancy

Total Price$121

Austin, TX

Was trying to contact Charles & Evaristus 5 times via text message regarding the bag that they forgot to deliver along with washer/dryer—no response :( The bag is in their van. Delivery completion rate: 2 out of 3 items or 66%. It's ok to forget stuff, it's not ok to stonewall and get lost with someone's personal items... - Alexandra

Total Price$168

Woburn, MA

Fantastic delivery service. Highly recommend Zachary. Zachary was on time, friendly, placed all my items exactly where I asked him too. Thank you for the awesome service! - wendy

Total Price$70

Chicago, IL

Anton helped me pick up and delivery a chair to my home. He really went out of his way to make sure the chair was delivered, and was incredible helpful and kind getting it from the store inside my home. Would highly recommend! - Jane

Total Price$85

Miami, FL

I was happy with the service until I saw the breakdown of their “claimed labor time”. It took them 30 minutes and they claim it was 51, I have proof.. I would’ve left a decent tip with what they overcharged me. The customer and worker should be able to verify so the time stamp is accurate. I even had to text to see why the delivery time was taking so long. - Nathalie

Total Price$126

Wilmington, DE

Total Price$138

San Francisco, CA

Kenny & Jessiah were great - efficient and took good care when delivery our items. Definitely recommend them! - Gabriele

Total Price$97

Redwood City, CA

Total Price$149

Wilmington, DE

Total Price$377

Hayward, CA

Total Price$129

Emeryville, CA

We problem-solved together to make the delivery work. It was a tight space but their expert advice and ingenuity helped me do it. Super thankful! - Chadwick

Total Price$106

Naperville, IL

Total Price$122

San Francisco, CA

This was truly the most efficient experience I’ve ever had receiving a delivery. Miquel and Ezequiel were professional, polite and efficient. I recommend them highly. - Nancy

Total Price$121

Austin, TX

Total Price$168

Woburn, MA

Fantastic delivery service. Highly recommend Zachary. Zachary was on time, friendly, placed all my items exactly where I asked him too. Thank you for the awesome service! - wendy

Total Price$70

Chicago, IL

Total Price$85

Miami, FL

Total Price$126

Lugg pricing

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222
Box+	2 Luggers	$195	$5.75	$3.50	$276

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

Box

2 Luggers

Base fare$152

Per-mile rate$5.00

Per-min labor$3.00

Average cost$222

Box+

2 Luggers

Base fare$195

Per-mile rate$5.75

Per-min labor$3.50

Average cost$276

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar Rasmus Auctions deliveries.

Mark

Moved a bar and chairs from Facebook Marketplace in New York, NY

Lite1 Lugger LITE illustration

Base fare$31.20

Mileage(9 mi @ $2.35/mi)$21.15

Labor(16 min @ $1.13/min)$18.02

Booking fee$4.49

Total price$74.86

Most customers pay$88–$117

Kimberly

Moved a hutch from Facebook Marketplace in San Francisco, CA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(1.6 mi @ $2.24/mi)$3.58

Labor(40 min @ $1.63/min)$65.01

Booking fee$6.80

Total price$113.39

Most customers pay$80–$115

Elizabeth

Moved a dining table & 6 chairs from Craigslist in Glenview to Evanston, IL

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(9.1 mi @ $3.08/mi)$28.03

Labor(52 min @ $2.02/min)$105.10

Booking fee$12.84

Total price$213.97

Most customers pay$156–$199

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

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