How do my Luggers know what to pick up from my Rasmus Auctions seller, and how will they contact the seller?

When you book, upload photos and a clear description of the item from Rasmus Auctions - your Luggers will use this to identify it. They'll also confirm it matches the photos or description you provided so the correct used item is picked up. To keep the seller informed, add their phone number to the Additional Contacts field. Your Luggers will be able to contact them directly once they arrive at the pickup location. Once your crew is en route, you can also message them directly in the Lugg app to relay any last-minute details. This process works smoothly whether the pickup is from a private seller, thrift shop, secondhand store, or estate sale.

Do I need to be present when Lugg picks up my Rasmus Auctions item from the seller?

No, you don't need to be at the pickup location as long as the Rasmus Auctions seller is available to release the item and your booking includes clear photos and notes. Most used-item sellers are comfortable meeting directly with the crew. If the seller is leaving the item outside for contactless pickup, please confirm this with them ahead of time and make sure the item is clearly labeled. You'll be able to track your crew's arrival in real time and message them directly in the app.

Does Lugg provide same-day & next-day Rasmus Auctions delivery?

Yes, Lugg provides on-demand, same-day, and next-day Rasmus Auctions deliveries. You can book movers and a truck within the hour, or schedule up to 60 days in advance for a time that works best for you.

What happens if the Rasmus Auctions seller isn't home or doesn't have the item ready when my Lugg arrives?

Your Luggers will attempt to contact the Rasmus Auctions seller and wait a reasonable amount of time. Any wait time is billed at your standard per-minute labor rate. If the seller is unresponsive and the pickup can't be completed, the Lugg will be canceled, and a cancellation fee may apply. To avoid this, please confirm the pickup time with the seller 1–2 hours before your arrival window. Double-checking the seller's availability helps prevent common used-item issues like no-shows or last-minute listing changes.

Can Lugg pay the Rasmus Auctions seller for me when they pick up the item (Cash on Delivery)?

No. For liability and security reasons, Lugg crews cannot handle cash, checks, or digital payments between you and the seller. Please arrange payment directly with the Rasmus Auctions seller. We recommend using a secure digital payment app after you've confirmed our crew has the item. Handling payment yourself keeps the transaction secure and helps avoid common risks with second hand purchases.

Can Lugg pick up used appliances from the Rasmus Auctions or other second hand sellers?

Yes! Lugg can pick up and deliver used appliances such as washers, dryers, refrigerators, and stoves, as long as they fit safely in the truck you choose. Please make sure the seller has disconnected the appliance and that any water lines are fully drained before the crew arrives, as Luggers aren't able to provide plumbing or electrical services.

What size truck and crew should I book for my Rasmus Auctions delivery?

The best truck depends on the size and scope of your Rasmus Auctions delivery. For most Rasmus Auctions deliveries involving heavy items, we **strongly recommend a 2-Lugger crew** to ensure everything is handled safely and efficiently. For smaller tasks, or when you'd like to assist, the Lugg Lite (1 Lugger + pickup truck) works great. Here's a quick look at our truck dimensions to help you choose: * Pickup: 6 ft+ long × 4.5 ft wide. The tailgate can stay open for extra length, and all items are secured with straps. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box Truck: 12 ft+ long × 6 ft wide × 7 ft tall. **Tip**: Our Pickup trucks include a tarp for light rain protection, but if the forecast calls for heavier rain, we recommend booking a covered truck, such as a Van, XL, or Box, for extra coverage. If your Rasmus Auctions delivery requires a lift gate for loading or unloading, please book a Box Truck and add a note to your booking.

Can the crew inspect the item for damage before loading it?

While the Luggers can confirm the items' general condition, they are moving experts, not item inspectors. Upon request, they can perform basic inspections for quality, authenticity, or functionality, billed at the standard labor-minute rate. They will note and photograph any obvious, significant pre-existing damage (e.g., a large crack in a mirror, a torn sofa cushion) to ensure they aren't held responsible. For overall condition or quality concerns, we recommend asking the seller for detailed photos or a short video ahead of time.

Can Lugg disassemble and assemble furniture during my Rasmus Auctions delivery?

Yes, your Luggers can help with basic furniture disassembly and assembly during your Rasmus Auctions delivery. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent disassembling or assembling is included in your total labor.

Will Lugg bring my Rasmus Auctions item inside and place it where I want it?

Yes! Your Luggers will bring your used item(s) inside, carry it upstairs/downstairs, and place it exactly where you want it, whether that's a living room, bedroom, office, or hallway. There are no extra fees for stairs, tight spaces, or in-home placement, and all handling is billed at the standard per-minute labor rate.

What if Lugg gets there and the Rasmus Auctions item is not as described, and I don't want it anymore?

If you decide to cancel the purchase and delivery upon our crew's arrival, you may still be responsible for the Lugg booking. This includes situations where the item's size, condition, or appearance doesn't match the listing photos or what the seller described. Lugg's role is item transportation, and we're required to compensate crews for their time and travel.

What supplies and protective equipment will my Luggers bring for my Rasmus Auctions delivery?

Every Lugg Rasmus Auctions delivery includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Rasmus Auctions delivery from start to finish.

Can you pick up an item and hold it for a few days before delivering it to me?

No, Lugg does not have storage facilities and can't hold items. Your pickup and delivery must be completed within the same booking.

The seller offered me another small item for free. Can the Luggers grab that too?

Yes, as long as the additional item(s) fit safely in the truck you booked and don't violate weight or restricted-items policies, we're happy to take them. The extra loading time is billed at the per-minute labor rate. For a smooth pickup, note any possible extras in your Rasmus Auctions booking details. If you're planning to pick up from multiple sellers, you can also add extra stops directly in your booking.

Rasmus Auctions delivery for large & heavy items

Name: Lugg - Rasmus Auctions delivery for large & heavy items
Rating: 4.9

Let Lugg help with your Rasmus Auctions delivery for items, big, small, heavy or tall. Our friendly movers offer same-day pickup and drop off for popular auction items, like furniture, appliances, estate items, and more.

Two Lugg movers bringing boxes from a truck into a customer’s home for a Rasmus Auctions delivery

4.9/5

969.5K Reviews

4.9/5

44K Ratings

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4.9/5

3.3K Reviews

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Rasmus Auctions deliveries, on-demand

Deliveries on your schedule

Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.

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Schedule up to 5 stops for pickup and dropoff along the way.

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Truck & muscle with every delivery

Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

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Your delivery is fully backed by our Damage Protection Guarantee

Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.

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Customers love Lugg
for on-demand deliveries

With an average 4.9-star rating across 933,463+ verified customer reviews, Lugg is the trusted choice for on-demand Rasmus Auctions deliveries.

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Alexandria, VA

Coordinated while I was out of town. Customer service was ultra responsive-Sam was great! Packed everything up at the auction site and delivered to my house. Easy, easy. - JENNIFER

Total Price$204

New York, NY

This was my first time using Lugg and Theodore and Glenroy were the best movers. They were on time, friendly and careful transporting the pair of Louis XVI commodes I bought at auction. Doing anything in NYC now requires a COI and the staff in San Francisco produced a COI for me in less than 30 minutes. I look forward to using them again the next time I need a mover. - Richard

Total Price$122

Oakland, CA

What a dynamic duo! These guys were so great I don’t know where to start. They arrived right when they said they would, went into auction warehouse and helped carry out, expertly wrapped delicate pieces, loaded truck like expert Tetris players. Unloading was a breeze, they cared for my items asking twice where it all should go-no surprises, zero risk taken with anything. They were exceedingly polite, helpful, strong and worked together like a well oiled machine. I was really really impressed by this team and would hire Lugg again and again and again. In fact-I have a job next week I’ll book right now. If you are wondering if Lugg is right for you…I just had a truckload of furniture expertly placed exactly where I wanted it to go in under an hour and my lower back does not hurt at all! Enough said-let Lugg do it-best decision you will ever make, especially with Abel and Omar. - John

Total Price$187

Oakland, CA

I had to move an item I got on auction and wasn’t sure if it would fit up to the third floor of my house. They problem solved and stayed so committed to making it work. It wasn’t easy, in the least. They were fun, kind, thoughtful with my things and determined. - Martica

Total Price$148

Alameda, CA

They had to wait at the auction house to get the right contact and paperwork. They were courteous and took good care of the art - Ilana

Total Price$369

Alameda, CA

These guys are ROCKSTARS. they navigated the auction house all on their own, which honestly is less easy than it sounds, and carried this crazy unwieldy and heavy thing all the way to my place. So thankful for them! Ten stars!! - Mackenzie

Total Price$154

Southlake, TX

I really like this service: exceptionally speedy delivery following purchase, narrow one hour window for ETA, text updates on progress, and Brandon and Patrick were both courteous and efficient. - Patsy

Total Price$131

Hawthorne, CA

Matthew was puntual, professional and efficient with the delivery. I highly recommend to anyone looking for service. - Lesli

Total Price$68

Las Vegas, NV

I tipped them I cash on delivery. Your cite is very hard to navigate. I gave up and asked a neighbor. But you sent an email so I tried again. I'm glad I did. - Cynthia Dianne

Total Price$120

Rancho Cucamonga, CA

Excellent experience with Lugg! Kris provided outstanding customer service from start to finish. He was very communicative, kept me updated throughout the entire process, and was extremely professional, courteous, and efficient. Everything was handled with care, and the whole experience was smooth and stress-free. I would definitely use Lugg again and highly recommend Kris to anyone needing reliable moving or delivery services! - Luis

Total Price$146

Oakland, CA

Cesar did a great job. Clear communication and smooth pickup And delivery. Very satisfied with his work. Thank you! - Aaron

Total Price$133

Santa Monica, CA

Awesome careful delivery of a huge round solid wood table. On time and respectful of the piece...and my home. Victor and Loren were delightful gentlemen. Certainly will use Lugg again! - Charlene

Total Price$146

Alexandria, VA

Coordinated while I was out of town. Customer service was ultra responsive-Sam was great! Packed everything up at the auction site and delivered to my house. Easy, easy. - JENNIFER

Total Price$204

New York, NY

Total Price$122

Oakland, CA

Total Price$187

Oakland, CA

Total Price$148

Alameda, CA

They had to wait at the auction house to get the right contact and paperwork. They were courteous and took good care of the art - Ilana

Total Price$369

Alameda, CA

Total Price$154

Southlake, TX

Total Price$131

Hawthorne, CA

Matthew was puntual, professional and efficient with the delivery. I highly recommend to anyone looking for service. - Lesli

Total Price$68

Las Vegas, NV

I tipped them I cash on delivery. Your cite is very hard to navigate. I gave up and asked a neighbor. But you sent an email so I tried again. I'm glad I did. - Cynthia Dianne

Total Price$120

Rancho Cucamonga, CA

Total Price$146

Oakland, CA

Cesar did a great job. Clear communication and smooth pickup And delivery. Very satisfied with his work. Thank you! - Aaron

Total Price$133

Santa Monica, CA

Awesome careful delivery of a huge round solid wood table. On time and respectful of the piece...and my home. Victor and Loren were delightful gentlemen. Certainly will use Lugg again! - Charlene

Total Price$146

San Francisco, CA

I tipped both Luggers, Jose Lee and Alexander, in person. Once they arrived at this destination, they were very efficient and fast. If I use Lugg again, I will know the start time begins sometime within the timeframe provided. The text message I received inferred the delivery would happen between 1-2 PM. I assumed it would start on time and complete by 2 PM. In reality it didn’t start until AFTER 2 PM, and finished after 3:30 PM. (I also thought securing a truck and drivers would’ve been handled the day before, enabling the move to be handled efficiently.) Also, the interface to leave comments can be more user friendly. It was very difficult to see how to use on my phone. - Tom

Total Price$128

Glendale, CA

I really appreciate Ivan for the excellent job he did with my delivery today. He handled everything with great care, patience, and professionalism from start to finish. It’s not always easy to find someone who takes this much responsibility and pride in their work. Thank you, Ivan, for your hard work and for making sure everything was taken care of the right way. I truly appreciate your service!🌿🙏🏻 - Alina

Total Price$88

Glendale, CA

Alfredo & Anthony 💫💫💫💫💫 These two guys handled my delivery today with great care, professionalism, and attention to detail. They made sure everything was handled properly from start to finish. I truly appreciate their hard work and excellent service! Thank you Guys 🌿🙏🏻🙏🏻 - Alina

Total Price$210

Roslyn, NY

Paul & Bettino were the best luggers we’ve had! They were fast, responsive, and very careful with the furniture. We’re very happy with the delivery experience. Would lugg with them again! - Solana

Total Price$209

Westlake Village, CA

Donovan and Luis were absolutely outstanding! They picked up my sofa from Costco, delivered it to my home, unpacked everything, and assembled it with incredible care and efficiency. They were both so friendly, professional, and courteous throughout the entire process. They handled my furniture as if it were their own, made sure everything was assembled perfectly, and left the area clean when they were finished. It’s rare to come across a team that combines such excellent customer service with genuine kindness. I couldn’t be happier with the experience and would highly recommend Donovan and Luis to anyone who needs delivery or assembly services. Thank you both for making the entire process completely stress-free! - Athena

Total Price$118

Belmont, CA

Anthony and Sahit were friendly and very professional! And the delivery side had stairs and narrow hallways, and they handled it adroitly. I'll use your service again if all of your people are like them. - Tito

Total Price$148

Astoria, NY

I had a fantastic experience with our delivery! Our lugger was so friendly and genuinely cared about making sure everything arrived safely. They didn't just drop the items off; they actually helped us get everything situated right into our storage space, which was a huge help. Great communication and excellent service all around! - Daniella

Total Price$174

Glendale, CA

These two gentlemen did an amazing job with my delivery! I truly appreciate their patience, professionalism, and care throughout the entire process. They handled everything with great attention and made sure everything was done perfectly. Thank you both for your hard work and for taking such great care of my delivery. Highly appreciate you guys! ✨👌🏻 - Alina

Total Price$92

Locust Valley, NY

This was one of the easiest and most seamless delivery experiences I've ever had. Loved it. And Serge was great. So nice!! (I didn't meet Kevroy.) Thank you so much! - Leah

Total Price$196

Alpharetta, GA

Lugg w/ Paki & Sadiki : This is my second time using Lugg, and my movers went above and beyond with assisting me! They not only expertly moved my antique furniture out of a home with multiple flights of stairs, but they also assembled my bed upon delivery to my home! I will continue to use the service. If you too would like to use the service, I would recommend these two movers for all of your needs. Seriously! Despite being stung by a wasp at my home, they still were so quick and helpful. 100/10 movers. - Malia

Total Price$310

Kensington, CA

They did a great job wrapping up the piece and getting it up my stairs which is a large feat, I REALLY appreciate the delivery and hard and strong work - Lyndsey

Total Price$223

New York, NY

Elvis and Tavis were great. They communicated when they were near the pickup location and took great care in wrapping the piece of antique furniture for the delivery to ensure it is delivered safely. - Ashton

Total Price$293

San Francisco, CA

Total Price$128

Glendale, CA

Total Price$88

Glendale, CA

Total Price$210

Roslyn, NY

Total Price$209

Westlake Village, CA

Total Price$118

Belmont, CA

Total Price$148

Astoria, NY

Total Price$174

Glendale, CA

Total Price$92

Locust Valley, NY

This was one of the easiest and most seamless delivery experiences I've ever had. Loved it. And Serge was great. So nice!! (I didn't meet Kevroy.) Thank you so much! - Leah

Total Price$196

Alpharetta, GA

Total Price$310

Kensington, CA

They did a great job wrapping up the piece and getting it up my stairs which is a large feat, I REALLY appreciate the delivery and hard and strong work - Lyndsey

Total Price$223

New York, NY

Total Price$293

Lugg pricing

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222
Box+	2 Luggers	$195	$5.75	$3.50	$276

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

Box

2 Luggers

Base fare$152

Per-mile rate$5.00

Per-min labor$3.00

Average cost$222

Box+

2 Luggers

Base fare$195

Per-mile rate$5.75

Per-min labor$3.50

Average cost$276

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar Rasmus Auctions deliveries.

Mark

Moved a bar and chairs from Facebook Marketplace in New York, NY

Lite1 Lugger LITE illustration

Base fare$31.20

Mileage(9 mi @ $2.35/mi)$21.15

Labor(16 min @ $1.13/min)$18.02

Booking fee$4.49

Total price$74.86

Most customers pay$88–$117

Kimberly

Moved a hutch from Facebook Marketplace in San Francisco, CA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(1.6 mi @ $2.24/mi)$3.58

Labor(40 min @ $1.63/min)$65.01

Booking fee$6.80

Total price$113.39

Most customers pay$80–$115

Elizabeth

Moved a dining table & 6 chairs from Craigslist in Glenview to Evanston, IL

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(9.1 mi @ $3.08/mi)$28.03

Labor(52 min @ $2.02/min)$105.10

Booking fee$12.84

Total price$213.97

Most customers pay$156–$199

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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