How do my Luggers know what to pick up from my Rasmus Auctions seller, and how will they contact the seller?

When you book, upload photos and a clear description of the item from Rasmus Auctions - your Luggers will use this to identify it. They'll also confirm it matches the photos or description you provided so the correct used item is picked up. To keep the seller informed, add their phone number to the Additional Contacts field. Your Luggers will be able to contact them directly once they arrive at the pickup location. Once your crew is en route, you can also message them directly in the Lugg app to relay any last-minute details. This process works smoothly whether the pickup is from a private seller, thrift shop, secondhand store, or estate sale.

Do I need to be present when Lugg picks up my Rasmus Auctions item from the seller?

No, you don't need to be at the pickup location as long as the Rasmus Auctions seller is available to release the item and your booking includes clear photos and notes. Most used-item sellers are comfortable meeting directly with the crew. If the seller is leaving the item outside for contactless pickup, please confirm this with them ahead of time and make sure the item is clearly labeled. You'll be able to track your crew's arrival in real time and message them directly in the app.

Does Lugg provide same-day & next-day Rasmus Auctions deliveries?

Yes, Lugg provides on-demand, same-day, and next-day Rasmus Auctions deliveries. You can book movers and a truck within the hour, or schedule up to 60 days in advance for a time that works best for you.

What happens if the Rasmus Auctions seller isn't home or doesn't have the item ready when my Lugg arrives?

Your Luggers will attempt to contact the Rasmus Auctions seller and wait a reasonable amount of time. Any wait time is billed at your standard per-minute labor rate. If the seller is unresponsive and the pickup can't be completed, the Lugg will be canceled, and a cancellation fee may apply. To avoid this, please confirm the pickup time with the seller 1–2 hours before your arrival window. Double-checking the seller's availability helps prevent common used-item issues like no-shows or last-minute listing changes.

Can Lugg pay the Rasmus Auctions seller for me when they pick up the item (Cash on Delivery)?

No, Lugg crews cannot handle cash, checks, or digital payments between you and the seller, for liability and security reasons. Please arrange payment directly with the Rasmus Auctions seller. We recommend using a secure digital payment app after you've confirmed our crew has the item. Handling payment yourself keeps the transaction secure and helps avoid common risks with second hand purchases.

Can Lugg pick up used appliances from the Rasmus Auctions or other second hand sellers?

Yes, Lugg can pick up and deliver used appliances such as washers, dryers, refrigerators, and stoves, as long as they fit safely in the truck you choose. Please make sure the seller has disconnected the appliance and that any water lines are fully drained before the crew arrives, as Luggers aren't able to provide plumbing or electrical services.

What size truck and crew should I book for my Rasmus Auctions delivery?

Pick the truck that fits what you're moving. Almost every option is a two-Lugger booking, so crew size isn't usually the decision — the Lugg Lite is the exception. * Lite: 6 ft+ long × 4.5 ft wide. A single Lugger with a pickup truck, for a stack of boxes or a few lighter pieces. * Pickup: 6 ft+ long × 4.5 ft wide. The same truck as the Lite, with a second Lugger. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. Enclosed, so better in bad weather. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box: 12–16 ft long × 6 ft wide × 7 ft tall. * Box+: 18–24 ft long × 6 ft wide × 7 ft tall. The largest option, built for commercial relocations and anything that needs maximum cargo space. **Tip**: Pickup trucks carry a tarp for light rain, but book an enclosed truck — Van, XL, Box or Box+ — if heavier rain is forecast. When in doubt, size up. Not all box trucks have a lift gate. If your Rasmus Auctions delivery needs one, say so in the '**What are you moving?**' field when booking and Lugg will do its best to accommodate.

Can the crew inspect the item for damage before loading it?

While the Luggers can confirm the items' general condition, they are moving experts, not item inspectors. Upon request, they can perform basic inspections for quality, authenticity, or functionality, billed at the standard labor-minute rate. They will note and photograph any obvious, significant pre-existing damage (e.g., a large crack in a mirror, a torn sofa cushion) to ensure they aren't held responsible. For overall condition or quality concerns, we recommend asking the seller for detailed photos or a short video ahead of time.

Can Lugg disassemble and assemble furniture during my Rasmus Auctions delivery?

Yes, your Luggers can help with basic furniture disassembly and assembly during your Rasmus Auctions delivery. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent disassembling or assembling is included in your total labor.

Will Lugg bring my Rasmus Auctions item inside and place it where I want it?

Yes, your Luggers will bring your used item(s) inside, carry it upstairs/downstairs, and place it exactly where you want it, whether that's a living room, bedroom, office, or hallway. Lugg doesn't add a surcharge for stairs, tight spaces, or in-home placement. Handling is billed at the standard per-minute labor rate, so a longer carry means more billed minutes.

What if Lugg gets there and the Rasmus Auctions item is not as described, and I don't want it anymore?

If you decide to cancel the purchase and delivery upon our crew's arrival, you may still be responsible for the Lugg booking. This includes situations where the item's size, condition, or appearance doesn't match the listing photos or what the seller described. Lugg's role is item transportation, and we're required to compensate crews for their time and travel.

What supplies and protective equipment will my Luggers bring for my Rasmus Auctions delivery?

Every Lugg Rasmus Auctions delivery includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Rasmus Auctions delivery from start to finish.

Can you pick up an item and hold it for a few days before delivering it to me?

No, Lugg does not have storage facilities and can't hold items. Your pickup and delivery must be completed within the same booking.

The seller offered me another small item for free. Can the Luggers grab that too?

Yes, as long as the additional item(s) fit safely in the truck you booked and don't violate weight or restricted-items policies, we're happy to take them. The extra loading time is billed at the per-minute labor rate. For a smooth pickup, note any possible extras in your Rasmus Auctions booking details. If you're planning to pick up from multiple sellers, you can also add extra stops directly in your booking.

How much does a Lugg cost?

Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city. The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.

Rasmus Auctions delivery for large & heavy items

Let Lugg help with your Rasmus Auctions delivery for items, big, small, heavy or tall. Our friendly movers offer same-day pickup and drop off for popular auction items, like furniture, appliances, estate items, and more.

Two Lugg movers bringing boxes from a truck into a customer’s home for a Rasmus Auctions delivery

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Rasmus Auctions deliveries, on-demand

Deliveries on your schedule

Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.

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Schedule up to 5 stops for pickup and dropoff along the way.

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Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

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Your delivery is fully backed by our Damage Protection Guarantee

Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.

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Customers love Lugg
for on-demand deliveries

With an average 4.9-star rating across 961,108+ verified customer reviews, Lugg is the trusted choice for on-demand Rasmus Auctions deliveries.

See all reviews

Alexandria, VA

Coordinated while I was out of town. Customer service was ultra responsive-Sam was great! Packed everything up at the auction site and delivered to my house. Easy, easy. - JENNIFER

Total Price$204

New York, NY

This was my first time using Lugg and Theodore and Glenroy were the best movers. They were on time, friendly and careful transporting the pair of Louis XVI commodes I bought at auction. Doing anything in NYC now requires a COI and the staff in San Francisco produced a COI for me in less than 30 minutes. I look forward to using them again the next time I need a mover. - Richard

Total Price$122

Oakland, CA

What a dynamic duo! These guys were so great I don’t know where to start. They arrived right when they said they would, went into auction warehouse and helped carry out, expertly wrapped delicate pieces, loaded truck like expert Tetris players. Unloading was a breeze, they cared for my items asking twice where it all should go-no surprises, zero risk taken with anything. They were exceedingly polite, helpful, strong and worked together like a well oiled machine. I was really really impressed by this team and would hire Lugg again and again and again. In fact-I have a job next week I’ll book right now. If you are wondering if Lugg is right for you…I just had a truckload of furniture expertly placed exactly where I wanted it to go in under an hour and my lower back does not hurt at all! Enough said-let Lugg do it-best decision you will ever make, especially with Abel and Omar. - John

Total Price$187

Oakland, CA

I had to move an item I got on auction and wasn’t sure if it would fit up to the third floor of my house. They problem solved and stayed so committed to making it work. It wasn’t easy, in the least. They were fun, kind, thoughtful with my things and determined. - Martica

Total Price$148

Alameda, CA

They had to wait at the auction house to get the right contact and paperwork. They were courteous and took good care of the art - Ilana

Total Price$369

Alameda, CA

These guys are ROCKSTARS. they navigated the auction house all on their own, which honestly is less easy than it sounds, and carried this crazy unwieldy and heavy thing all the way to my place. So thankful for them! Ten stars!! - Mackenzie

Total Price$154

Redwood City, CA

We had such a wonderful experience with Mike! He delivered our fireplace and assembled it for us, and the care he brought to the entire experience made our evening feel truly special. From delivery through assembly, Mike was professional, courteous, and attentive. We appreciated the time and effort he put into getting our fireplace set up and ready for us to enjoy. Having someone handle both the delivery and assembly made the experience so much easier, and his helpful attitude added a personal touch that meant a great deal to us. What stood out most was that Mike did more than complete a service—he helped make a special addition to our home a wonderful memory. We were excited about our new fireplace, and being able to enjoy it together that very night made us even happier. Thank you, Mike, for your hard work, professionalism, and kindness. You made our night special, and we are truly grateful. We would gladly recommend you to anyone looking for thoughtful, professional delivery and assembly service! ⭐⭐⭐⭐⭐ - Helen

Total Price$134

Humble, TX

The delivery team was professional and personable. Thanks for being available on short notice, and I’d ask for Anthony and Eddie again. They took care with my delivery and I appreciate their hard work. Thanks. - Lisa

Total Price$100

Annapolis, MD

My Luggersmwere super prompt and handled items with care. I got delivery about an hour after I made the purchase. It was incredible! - Mary

Total Price$68

Santa Monica, CA

Wallace and Adam were super helpful and flexible with my delivery and installation of my furniture needs. Thank you so much. Will definitely use Lugg again appreciate the quick turnaround. - Tara

Total Price$207

Alameda, CA

Couldn’t have been easier or smoother, from booking to final delivery! Excellent service - Thank you! - Lauren

Total Price$80

Chicago, IL

Willie and Voltaire were great, very friendly and professional! They arrived at the designated time delivering our Queen sized bed and assembled it beautifully. I will definitely contact them for any future delivery needs - Elizabeth

Total Price$91

Alexandria, VA

Coordinated while I was out of town. Customer service was ultra responsive-Sam was great! Packed everything up at the auction site and delivered to my house. Easy, easy. - JENNIFER

Total Price$204

New York, NY

Total Price$122

Oakland, CA

Total Price$187

Oakland, CA

Total Price$148

Alameda, CA

They had to wait at the auction house to get the right contact and paperwork. They were courteous and took good care of the art - Ilana

Total Price$369

Alameda, CA

Total Price$154

Redwood City, CA

Total Price$134

Humble, TX

Total Price$100

Annapolis, MD

My Luggersmwere super prompt and handled items with care. I got delivery about an hour after I made the purchase. It was incredible! - Mary

Total Price$68

Santa Monica, CA

Wallace and Adam were super helpful and flexible with my delivery and installation of my furniture needs. Thank you so much. Will definitely use Lugg again appreciate the quick turnaround. - Tara

Total Price$207

Alameda, CA

Couldn’t have been easier or smoother, from booking to final delivery! Excellent service - Thank you! - Lauren

Total Price$80

Chicago, IL

Total Price$91

Naperville, IL

Very prepared, friendly, and professional. They had a long drive for a furniture delivery, and showed up with a great attitude! - Tim

Total Price$236

Pasadena, CA

John and Yacine were very quick and communicative. They took special care of the delivery by wrapping the sofa up in plastic. - Liz

Total Price$124

Duncanville, TX

Chris was the absolute BEST! He was friendly efficient and made sure the delivery and the setup was done correctly. I’m very appreciative of his service - Cathleen

Total Price$66

Los Angeles, CA

Mariano & Exequiel were great movers. They showed up at the scheduled time and were very efficient. They were a pleasure to work with & I hope they are assigned for my next LUGG move & delivery. - Deborah

Total Price$141

Caldwell, NJ

did a same day pick up and delivery from jersey to the city of an armoire with mirror, it was handled professionally and carefully! they did a great job. - Hannah

Total Price$226

San Marcos, CA

Reanrd and John did a great job. Overall we are very satisfied with the delivery of our sofa on time. Wish we knew about your business earlier. Thank you for the amazing job. I didn’t select the tip as we paid tip in cash. - Ghafoor

Total Price$114

Framingham, MA

High scores for our first experience with Lugg Thanks for the long delivery from Framingham to the Cape. We love this new service. - Jennifer

Total Price$338

Hillside, NJ

Five stars isn't enough! Huge shoutout to the two delivery guys who hauled a heavy sofa up to my 5th-floor apartment. They were fast, extremely careful with my walls and furniture, and maintained a great attitude the whole time. Absolute rockstars—thank you! - Niki

Total Price$113

Los Angeles, CA

Absolutely fantastic!!!! Prompt, fast and unbelievably smooth pickup and delivery!!! A great asset to Lugg, hopefully I will get them for all my projects:) - leila

Total Price$159

Greenpoint, NY

Taurean and Kristian were very communicative and provided updates on he delivery. They delivered and set up the couch quickly. And cleaned up as well. They are super professional and experts at moving. - Helen

Total Price$165

Hoboken, NJ

Very efficient and careful with my antique delivery. These guys know what they’re doing.. highly recommend! - Chris

Total Price$116

Gardena, CA

Outstanding service! Luis and Alejandro provided an exceptional pickup and delivery experience. They arrived right on time, were extremely professional, polite, and handled everything with the utmost care. It’s rare to find such dedicated and friendly delivery professionals. Thank you so much, Luis and Alejandro, for your hard work and great attitude highly recommended! - Sd designs llc

Total Price$169

Naperville, IL

Very prepared, friendly, and professional. They had a long drive for a furniture delivery, and showed up with a great attitude! - Tim

Total Price$236

Pasadena, CA

John and Yacine were very quick and communicative. They took special care of the delivery by wrapping the sofa up in plastic. - Liz

Total Price$124

Duncanville, TX

Chris was the absolute BEST! He was friendly efficient and made sure the delivery and the setup was done correctly. I’m very appreciative of his service - Cathleen

Total Price$66

Los Angeles, CA

Total Price$141

Caldwell, NJ

did a same day pick up and delivery from jersey to the city of an armoire with mirror, it was handled professionally and carefully! they did a great job. - Hannah

Total Price$226

San Marcos, CA

Total Price$114

Framingham, MA

High scores for our first experience with Lugg Thanks for the long delivery from Framingham to the Cape. We love this new service. - Jennifer

Total Price$338

Hillside, NJ

Total Price$113

Los Angeles, CA

Absolutely fantastic!!!! Prompt, fast and unbelievably smooth pickup and delivery!!! A great asset to Lugg, hopefully I will get them for all my projects:) - leila

Total Price$159

Greenpoint, NY

Total Price$165

Hoboken, NJ

Very efficient and careful with my antique delivery. These guys know what they’re doing.. highly recommend! - Chris

Total Price$116

Gardena, CA

Total Price$169

Lugg pricing

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222
Box+	2 Luggers	$195	$5.75	$3.50	$276

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

Box

2 Luggers

Base fare$152

Per-mile rate$5.00

Per-min labor$3.00

Average cost$222

Box+

2 Luggers

Base fare$195

Per-mile rate$5.75

Per-min labor$3.50

Average cost$276

* Estimate for 5 miles of driving and 15 minutes of labor. Rates vary by city. Every booking includes a small variable booking fee for Lugg's operational and safety costs. Routes over 30 miles add $2/mile for miles 31 to 50, then $2.50/mile above 50. You'll see an upfront price before you book.

Real customer prices

See what Lugg customers paid for similar Rasmus Auctions deliveries.

Mark

Moved a bar and chairs from Facebook Marketplace in New York, NY

Lite1 Lugger LITE illustration

Base fare$31.20

Mileage(9 mi @ $2.35/mi)$21.15

Labor(16 min @ $1.13/min)$18.02

Booking fee$4.49

Total price$74.86

Most customers pay$88–$117

Kimberly

Moved a hutch from Facebook Marketplace in San Francisco, CA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(1.6 mi @ $2.24/mi)$3.58

Labor(40 min @ $1.63/min)$65.01

Booking fee$6.80

Total price$113.39

Most customers pay$80–$115

Elizabeth

Moved a dining table & 6 chairs from Craigslist in Glenview to Evanston, IL

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(9.1 mi @ $3.08/mi)$28.03

Labor(52 min @ $2.02/min)$105.10

Booking fee$12.84

Total price$213.97

Most customers pay$156–$199

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.

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Trusted movers

Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

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