Lugg provides on-demand West Elm delivery in Philadelphia, PA, including white glove service, direct from store or outlet. Get your new furniture and decor delivered to your room of choice.
Top rated movers
in Philadelphia, PA
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Lugg Lite
Lugg Pickup
Lugg Van
Lugg XL
Lugg Box
Lugg Box+
245k+
Teamwork 🤝
1M+
Expert movers 💪
1.29M+
Friendly 😁
337k+
Efficient ⏱
Victor & Eugene
937k+
Went above and beyond 🚀
Amazing! These guys did a great job! They spotted some marks on the dresser and the store switched it out. They were also professional and friendly, maintained ongoing communication and took such great care of my delivery. You couldn’t ask for better service! - janis
My only dislike is in pottery barn and not following through on wrapping my merchandise and honesty about my delivery window - Jacqueline
Thank you Peters and Denis for the excellent service, I really appreciate the careful handling and delivery of the fragile aquariums. Everything arrived in perfect condition, Thank you for your kindness !! - Sheereen
I didn’t don’t add tip cause I gave them a cash tip! This is my first luggage delivery but t it won’t be my last! These two were excellent - Catherine
Antwane & Yaaseem were fantastic completing our pick-up and delivery. They were very friendly and accommodating to our order. - Chris
Eileen and Nygee were great! Eileen figured out how to get furniture into my basement despite my very small doorways. However, I’m not happy with Lugg’s system of assigning Luggers. If you tell customers that they’re “booking” a one hour delivery period, you should be able to deliver within that window or close to it. I waited in an empty house for four and a half hours without any useful information from Lugg. An hour after the time period that I booked had passed, I contacted Lugg customer service on line, and waited 49 minutes (after being greeted by a bot who said she’d put a representative on the line) before receiving a message that my Luggers were on the way to pick up my delivery. (They were a half hour away from the pickup location.). Despite the pleasant efficiency of Eileen and Nygee, I doubt I’ll use Lugg again. - Emily
these gentlemen, Victor and Demetrius were perfection. They were polite. They were careful about handling my merchandise. They were pleasant about their assignment. They were warm and professional. I honestly have never had such a positive delivery service. I will definitely be using luggs again thank you for allowing me to experience such pleasant service. - Andrea
They showed up on time It was good to be able to track them from pick up to delivery. They were very professional and knew how to maneuver the furniture through the door. They were friendly and very respectful. Great job I highly recommend them. - Sheila
Wow, these guys were fantastic! Gentleman all the way! I will definitely share this with all that need delivery. These guys displayed a Hercules mindset and attitude! I cannot say enough! Job well done! - Andrea
WORTH EVERY PENNY! They were very communicative and professional. The pick up and delivery were both seamless and I would highly recommend them! - Amanda
The guys were great. This is feedback for Lugg: I requested the pickup to be from 12-1pm. The pick up did not happen until after 2pm and so delivery was also delayed. I don't know why you're sending guys from Philly to pick up from a location 2.5 hours away. Seems inefficient for the guys doing the work for the level of effort. If there's no one available who can commit to the timeframe booked, then just let the customer know that. - Michelle
Lovanny and Richard were very professional and courteous. They stayed in constant communication with me and ensured it was a very smooth pickup and delivery. - Darius
Amazing! These guys did a great job! They spotted some marks on the dresser and the store switched it out. They were also professional and friendly, maintained ongoing communication and took such great care of my delivery. You couldn’t ask for better service! - janis
My only dislike is in pottery barn and not following through on wrapping my merchandise and honesty about my delivery window - Jacqueline
Thank you Peters and Denis for the excellent service, I really appreciate the careful handling and delivery of the fragile aquariums. Everything arrived in perfect condition, Thank you for your kindness !! - Sheereen
I didn’t don’t add tip cause I gave them a cash tip! This is my first luggage delivery but t it won’t be my last! These two were excellent - Catherine
Antwane & Yaaseem were fantastic completing our pick-up and delivery. They were very friendly and accommodating to our order. - Chris
Eileen and Nygee were great! Eileen figured out how to get furniture into my basement despite my very small doorways. However, I’m not happy with Lugg’s system of assigning Luggers. If you tell customers that they’re “booking” a one hour delivery period, you should be able to deliver within that window or close to it. I waited in an empty house for four and a half hours without any useful information from Lugg. An hour after the time period that I booked had passed, I contacted Lugg customer service on line, and waited 49 minutes (after being greeted by a bot who said she’d put a representative on the line) before receiving a message that my Luggers were on the way to pick up my delivery. (They were a half hour away from the pickup location.). Despite the pleasant efficiency of Eileen and Nygee, I doubt I’ll use Lugg again. - Emily
these gentlemen, Victor and Demetrius were perfection. They were polite. They were careful about handling my merchandise. They were pleasant about their assignment. They were warm and professional. I honestly have never had such a positive delivery service. I will definitely be using luggs again thank you for allowing me to experience such pleasant service. - Andrea
They showed up on time It was good to be able to track them from pick up to delivery. They were very professional and knew how to maneuver the furniture through the door. They were friendly and very respectful. Great job I highly recommend them. - Sheila
Wow, these guys were fantastic! Gentleman all the way! I will definitely share this with all that need delivery. These guys displayed a Hercules mindset and attitude! I cannot say enough! Job well done! - Andrea
WORTH EVERY PENNY! They were very communicative and professional. The pick up and delivery were both seamless and I would highly recommend them! - Amanda
The guys were great. This is feedback for Lugg: I requested the pickup to be from 12-1pm. The pick up did not happen until after 2pm and so delivery was also delayed. I don't know why you're sending guys from Philly to pick up from a location 2.5 hours away. Seems inefficient for the guys doing the work for the level of effort. If there's no one available who can commit to the timeframe booked, then just let the customer know that. - Michelle
Lovanny and Richard were very professional and courteous. They stayed in constant communication with me and ensured it was a very smooth pickup and delivery. - Darius
They were great, super helpful and somewhat concerned that I wasn’t asking them to donate more. This was my time using Lugg a unfortunately the first to luggers were really unhelpful and left without carrying my bed frame to the second floor after delivery. Within a half hour I had the best customer service experience of my life and great part 2 to my Lugg experience. I'll definitely be a returning customer! - Sarah
Had the perfect delivery experience, super punctual and very professional. Would definitely recommend moving with them if you can! Thank you so much! - Maya
Went above and beyond to make sure the delivery went smooth. Kind, caring, and very good. Have used before and if it’s these two dynamic duo gentleman, I will use again and again. Truly great experience. Thank you Bashaar and Ryan! If you need Lugg, trust these guys. - Sophia
They both were really nice and professional. They kept me updated from the time of pickup and delivery. - Cynthia
Ryan kept me updated throughout the process, and both Ryan and Rocky handled my delivery with care. I’ll definitely use this service again! - Maitreya
Moshe and Breion were very careful and attentive to their surroundings. Did not rush trying to drop off my four items as if it was a "speed" delivery process. Both were polite and courteous as well as professional. Would definitely use their services again! - Andrea
Haile & Jesse were terrific! I received accurate and timely text messages about my delivery, and when I had a specific question, I received a prompt response. The delivery experience went very smoothly, and I greatly appreciate their help. - Ruth
On time delivery and they went extra miles to deliver the items into my apartment. I real appreciate these guys. Thanks - Farid
Dwight and Ryan were incredibly communicative from the start. They took initiative by disassembling some of furniture that had an awkward fit in the van to keep the delivery on schedule. They were both polite and professional. I would definitely book them again. - Traci
Dwight and Ryan were absolutely awesome! They were so considerate and helpful with the delivery of our IKEA order. They communicated throughout the whole process of pickup and delivery making everything pleasant and stress-free. Thank you! - Faith
Both Mr. Ryan and Mr. Dwight were great! They were on time, and placed the delivery exactly where I asked them to with no issues. Their professionalism was “Second to None”! - Daniel
The guys were very professional and courteous. The whole experience from start to finish was the best delivery experience I’ve ever had - Geri
They were great, super helpful and somewhat concerned that I wasn’t asking them to donate more. This was my time using Lugg a unfortunately the first to luggers were really unhelpful and left without carrying my bed frame to the second floor after delivery. Within a half hour I had the best customer service experience of my life and great part 2 to my Lugg experience. I'll definitely be a returning customer! - Sarah
Had the perfect delivery experience, super punctual and very professional. Would definitely recommend moving with them if you can! Thank you so much! - Maya
Went above and beyond to make sure the delivery went smooth. Kind, caring, and very good. Have used before and if it’s these two dynamic duo gentleman, I will use again and again. Truly great experience. Thank you Bashaar and Ryan! If you need Lugg, trust these guys. - Sophia
They both were really nice and professional. They kept me updated from the time of pickup and delivery. - Cynthia
Ryan kept me updated throughout the process, and both Ryan and Rocky handled my delivery with care. I’ll definitely use this service again! - Maitreya
Moshe and Breion were very careful and attentive to their surroundings. Did not rush trying to drop off my four items as if it was a "speed" delivery process. Both were polite and courteous as well as professional. Would definitely use their services again! - Andrea
Haile & Jesse were terrific! I received accurate and timely text messages about my delivery, and when I had a specific question, I received a prompt response. The delivery experience went very smoothly, and I greatly appreciate their help. - Ruth
On time delivery and they went extra miles to deliver the items into my apartment. I real appreciate these guys. Thanks - Farid
Dwight and Ryan were incredibly communicative from the start. They took initiative by disassembling some of furniture that had an awkward fit in the van to keep the delivery on schedule. They were both polite and professional. I would definitely book them again. - Traci
Dwight and Ryan were absolutely awesome! They were so considerate and helpful with the delivery of our IKEA order. They communicated throughout the whole process of pickup and delivery making everything pleasant and stress-free. Thank you! - Faith
Both Mr. Ryan and Mr. Dwight were great! They were on time, and placed the delivery exactly where I asked them to with no issues. Their professionalism was “Second to None”! - Daniel
The guys were very professional and courteous. The whole experience from start to finish was the best delivery experience I’ve ever had - Geri
See what Lugg customers paid for similar West Elm deliveries.
Vince
Moved a queen mattress from IKEA in College Park, MD
Ben
Moved a desk and chair from West Elm in New York, NY
Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.
Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.
Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.
Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.
Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.
Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.
Enter your addresses to see your prices and schedule your move
Get your new West Elm furniture home the same-day in Philadelphia with Lugg! We ensure your furniture is delivered quickly and safely. Have your new couch, dining room table, bedroom set, and more delivered right to your room of choice. Track your movers in real-time, then rate and tip your crew directly through our website or the Lugg app afterward.
We’re rated Excellent on Trustpilot and have over 35,000 5-star reviews in the app store. Our movers handle all furniture with care, including bulky and fragile items. Schedule your delivery at a time that suits you best-whether today, tomorrow, or next week, we make it easy.
Ready to schedule your West Elm furniture delivery? Book now
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