They did a fabulous job. One of my dressers is really heavy and two previous movers struggled to carry it but they lifted it with ease. - Courtney

A rattan chair from the outlet and a dresser that won't fit in the hatchback. Lugg is an on-demand moving and delivery platform where you book local movers to pick up your Serena & Lily purchase in Philadelphia, PA and carry it inside to the room you choose, often within the hour. Enter your store and home address to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
Select day
Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.








Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand Serena and Lily deliveries in Philadelphia, PA.
They did a fabulous job. One of my dressers is really heavy and two previous movers struggled to carry it but they lifted it with ease. - Courtney

Amazing! These guys did a great job! They spotted some marks on the dresser and the store switched it out. They were also professional and friendly, maintained ongoing communication and took such great care of my delivery. You couldn’t ask for better service! - janis

I happily tipped them $40! (They moved drawers and a dresser for me to my new home). They were very kind and polite. Thank You! - Mendy

Ralph and Haile did an incredible job helping me move my things. I had a Queen mattress, wooden trunk, dresser, TV and console, with a large hanging lamp that was moved within an hour to get out and the same moving in. They were respectful and considerate of my things, it was such a last minute move I’d definitely use them again - Rachel

They were prompt and quick with moving the dresser from one location to the next. Thank you very much. Will definitely recommend and use the service again!! - Laina

Where do I start? Rocky and Gloria filled in for a trip that had been cancelled by another crew. They made our day. Friendly, super careful with our things. Getting 3 antique dressers up a narrow staircase wasn't an easy task! And: both would make any bodybuilder pale in comparison! Gloria takes the title for strongest woman ever! Would hire them again in a heartbeat! Thank you! - Sandrina

We had a great experience with this delivery. Rocky and Cruz were friendly and offered us practical advice on how to carry on from where they expertly left off. I could also tell that they took good care of our new dining table and I’m very grateful for that! - Maya

Met me outside the building. Carried chair from sidewalk to apartment hallway. Pleased with everything. - Leni

Tyrone and Michael were friendly and accommodating! They carried the chairs into the house so carefully and placed them exactly where we needed them to go! They were professional and kind! Thank you! - Jenifer

Yoandris and Mike are so helpful. They pack and move things very fast without breaking any tiny part. They used there own tools and covers which are extremely professional. I am a single mother living with my mom and daughter. I can believe moving so many furniture without there help. BTW, the Van they drive was larger than I thought. It has enough space for my one bedroom, including three beds (queen, twin, and a kid beds), small sofa, two tables, some chairs, and some boxes. - Zoe

Great communication. Called to let me know timing. Picked up and delivered chairs I bought at homegoods super fast. Thanks!!! - Sharon

Second time this dynamic duo helped me and they did great! Fast. Efficient. Friendly and chairs arrived in great condition with great communication along the way. Thanks!!!! - Sharon

Shawn and Savon excelled in EVERY way. They are smart, efficient and pleasant. Their job was to remove my old loveseats and some other things to make room for my new IKEA sectional. This wasn’t an easy job because our small street was one of the streets that was being repaved with lots of construction equipment blocking access. Plus, the legs of the loveseats had to be removed to fit (barely) through the door of our house. Nevertheless, these gentlemen were calm and efficient throughout. They went to work immediately and accomplished the task quickly. I wouldn’t hesitate to call on them again and can recommend them without hesitation. - Elaine

Got my large sleeper sofa moved for me! So appreciated thank you guys we couldn’t have done it ourselves. - Brianna

Darrien and Trevor were a pleasure to work with. They made the whole process just so easy, they were so kind and helpful and I’m grateful to have a new sofa because of their hard work! - Ewuraba

I kept anticipating some kind of flub or problem to occur with this whole process. However, Jamar and Cameron were completely above and beyond my expectations. They were on time, friendly, understanding and accommodating. I had a sleeper sofa sent to my mom’s house almost 2 hours away. I did prepare for them as much as I could (as u should too!!) by putting the cushions in bags, removing the feet and strapping the sleeper down. They were kind enough to help my mom by removing the straps and putting on the feet! I made sure to tip them for their hard work. Thanks again guys!!! - Nicole

They arrived at pickup and destination exactly on time. There was some confusion with pickup times given by the furniture store, and Jamar and Cameron were completely flexible and easy going. The sofa was a bit of a heavy load and the doorway needed to have parts removed to make the delivery more accessible. Jamar was quick to come up with a solution and never seemed stressed. - Roger

These 2 young men Vernon and Sufyaan were professional, timely and knowledgeable! They were also very polite, they went above and beyond. They did several attempts to bring the sofa into my house, they would not give up until the solution was solved. They placed everything where it needed to go and handle each item with care! I salute these gentleman, they are the best 😊!! - Kim

The sofa appeared to large to get into the door. They both went above and beyond with the expertise and found a way. Great team! - Carolina

They asked if I needed their help taking the sofa out of the box and they screwed on the legs neither of which I was expecting. - Marion

Eileen and Westley were outstanding. They saw an issue at the store and face timed us to show the problem prior to loading the sofa, and if we were okay. It was not a big deal, but that attention to detail on my behalf was huge! Thank you both for your exceptional customer service! - Odell

They went over and above to get the job done. The building did not have a freight elevator and they had to take a 156 pound sofa down three flights of stairs! They were very fast, kind and professional! Job well done. Thank you! - Mary

Absolutely seamless. We needed a sofa bed moved and spent too much time stressing about how we’d get it done! Someone on NextDoor recommended Lugg and we’re thrilled. 2 great guys, professional and friendly. Appreciate the real time updates re: arrival. 🙏 - Karen

Dwight and Ryan were incredibly friendly and efficient. Had our new sofa in and set up in no time flat! Thanks for making it such a smooth experience. - Micah






See what Lugg customers paid for similar Serena and Lily deliveries.
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Enter your addresses to see your prices and schedule your move
Serena & Lily may deliver orders placed online, but a piece you buy in person at an outlet or a design shop still needs a way home, and that's the gap Lugg fills. Book a Lugg once you've paid, and Lugg movers pick up your purchase and carry it inside to the room you choose, often within the hour. You pay Serena & Lily for what you buy, and Lugg's upfront estimate covers the delivery. Lugg is an on-demand moving and delivery platform where you book local movers to pick up Serena & Lily furniture from outlets and design shops for people who want it home the same day.
Outlet finds rarely fit in the car, and they don't wait around for you to come back with a truck. Pay for your piece at the register, then book a Lugg with the outlet as your pickup and your home as the drop-off. Tables, chairs and dressers are the most common Serena & Lily Luggs, followed by beds and sofas, and rugs, rattan and outdoor pieces come home the same way.
Choose a vehicle at least as long as your longest piece. A Van (at least 8 feet) is enclosed, which keeps upholstery, linen slipcovers and rattan dry, and it's the most common choice for a Serena & Lily run. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a bed, a dresser and a dining set in one trip.
Lugg movers wrap and strap each piece before it goes on the truck, which matters most on painted dressers, woven rattan and anything with a finish that scuffs easily. Solid wood dressers and sideboards are heavy, so check the weight before you book. Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+. Anything heavier needs more Luggers on the job, so book a second Lugg for the same time window.
Lugg movers carry your Serena & Lily order to the room of your choice, whether that's a bedroom up a flight of stairs or a covered porch. Measure the doorway and the stairwell first so a headboard or a sideboard doesn't stop at the front door. Once it's in place, Lugg movers can assemble it right there in the room, from a bed frame to a dining table.
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the Serena and Lily store or parking lot in Philadelphia. Your movers can often arrive for pickup within the hour, getting your new Serena and Lily furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Philadelphia. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your Serena and Lily purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Serena and Lily store in Philadelphia, your Luggers can handle the pickup for you. Some Serena and Lily locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your Serena and Lily order confirmation number when booking so your movers can easily locate your Serena and Lily furniture at the Philadelphia store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Serena and Lily in Philadelphia that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Serena and Lily store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Serena and Lily store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg Serena and Lily delivery in Philadelphia includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Serena and Lily delivery from start to finish.
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