With Lugg, you can book on-demand West Elm delivery in Houston, TX, including white glove service, direct from store or outlet. Get your new furniture and decor delivered to your room of choice.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
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Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.
Lugg Lite
Lugg Pickup
Lugg Van
Lugg XL
Lugg Box
Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.
Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand West Elm deliveries in Houston, TX.
My experience was Five star. I needed to provide the proof of purchase for my felivery, I did not include when I scheduled delivery, it was my first time using the service, they were very patient and very polite and professional during delivery - Denise
The delivery team was professional and personable. Thanks for being available on short notice, and I’d ask for Anthony and Eddie again. They took care with my delivery and I appreciate their hard work. Thanks. - Lisa
Very happy with the smooth delivery & communication along the way. The ability to track was very helpful & convenient. - Anh
The delivery service was excellent. They took the time to inspect the items before bringing it to my home and communicated their findings. This demonstrates their commitment to their work and customer service.These gentlemen are an asset to your organization and I recommend them highly to anyone needing moving assistance from store to home. - Kay
They were awesome: Speedy, courteous and efficient. Kept in touch via phone and text to let us know about delivery time. Great experience. Joseph Howard - Joseph
⭐️⭐️⭐️⭐️⭐️ Exceptional TV Delivery Service - Highly Recommend! I hired this team for a critical delivery—my new 86" television—and they were absolutely outstanding! From my first contact, they were incredibly communicative, keeping me informed about their arrival time. The crew itself was remarkably professional and personable. They were quick but took their time when it mattered most, showing impressive patience and care with such a large, delicate item. Handling an 86" TV is a major worry, but this team made the entire process stress-free. They demonstrated expertise and precision, ensuring my new TV was delivered safely and without a hitch. If you need reliable, professional, and careful delivery for your valuable electronics, these are the people to call. Azeez and Emmanuel went above and beyond! - Lynne
We had an excellent experience with our delivery. Both Leonel and John were very friendly and helped with unloading and placing our super heavy yard art in the right place. We really appreciate their help. - Akshjot
Another great Lugg experience! The guys handled my cabinet with card and made an on time delivery. They even cleaned up! - Lisa
Ibrahim and Azeez were extremely responsive. They communicated with me without delay and were superb at handling my furniture with care. They were very efficient with thier time and got the job done much quicker than I anticipated, which was a huge plus since I was actually on my lunch break during this delivery! I would absolutely recommend these gentlemen. Thank you! - Angela
Very heavy piece. Did all I could booking online to inform. They swiftly removed drawers and managed delivery quickly. I might recommend a weight belt! Unfortunately, more helping bodies wouldn't have fit on the staircase! - Ashley
Justin and Dellmus were friendly and efficient. Delivery was painless and much quicker than I anticipated! - Bethany
These two gentlemen were amazing! Their prompt delivery, friendly demeanors, and professionalism far exceeded my expectations! - Tiffany
So easy-good updates on pickup and delivery. Leonel & Jhubran were great communicators and brought the furniture right into our backyard. Our first time to use Lugg-will definitely use Lugg again! - Elizabeth
The guys kept me informed. The entire move worked within my schedule and I was pleased with the delivery of my chairs. - Ameer
I appreciated the good communication about the delivery time. They were very helpful in accommodating my requests. - Karen
Last delivery of the night and they still had an amazing attitude and were ready to move our couch upstairs! First time using this delivery service and I would recommend them any time. - Ana
They managed a complicated delivery that involved removing a light fixture and navigating very small turns to deliver my new sofa. They went above and beyond and were super focused and efficient. Highly recommend these two!! - Auria
They communicated well about delivery. They were understanding about my dog. They brought everything in and set it up. They were respectful and polite. Thanks for a good first experience with lugg. - Jenni
Great Experience! Both gentlemen were very professional, kind and careful upon delivery. Excellent customer service and prompt too, I highly recommend! (Note: I am checking 'no tip' as we tipped in person :) - Kelly
The two gentlemen handled my heavy mirror with great care. The delivery was excellent! I will definitely recommend. - Maria
Richard and Ibrahim arrived on time and they are very professional. Handled the delivery with care like the professional that they are. Their team work is top notch. I highly recommend. - Babajide
Communication, protecting the merchandise from rain, assisting in moving objects from way before delivery merchandise to my desired location. Friendly- thank you - Nicholas
Both gentlemen (Richard & Duglas) were professional, personable and courteous. They were responsive and timely with the delivery. If I have people of this caliber delivering my items with care, I will Be using this app for all of my needs. Thank you to the dynamic duo. This was my first time using the app and it definitely won’t be the last. - Lakisha
Freddy and Jose were excellent! They were able to pick up my order from Katy and seamlessly deliver to my home in Spring. They were extra careful and paid a lot of attention to detail when unloading and delivering my items. They were great and I would recommend to anyone moving or needing a delivery service. - Cynthia
See what Lugg customers paid for similar West Elm deliveries.
Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ
Matthew
Moved a queen mattress from Mattress Firm in Houston, TX
Srilasya
Moved a sofa from Costco in Kirkland to Bothell, WA
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.
Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.
Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.
Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.
Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.
Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.
These West Elm locations are in the Houston, TX area. Tap one to start an instant delivery estimate with Lugg.
Enter your addresses to see your prices and schedule your move
Get your new West Elm furniture home the same-day in Houston with Lugg! Lugg movers deliver your furniture quickly and safely. Have your new couch, dining room table, bedroom set, and more delivered right to your room of choice. Track yLugg movers in real-time, then rate and tip your crew directly through our website or the Lugg app afterward.
We’re rated Excellent on Trustpilot and have over 35,000 5-star reviews in the app store. Lugg movers handle all furniture with care, including bulky and fragile items. Schedule your delivery at a time that suits you best-whether today, tomorrow, or next week, we make it easy.
Ready to schedule your West Elm furniture delivery? Book now
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the West Elm store or parking lot in Houston. Your movers can often arrive for pickup within the hour, getting your new West Elm furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Houston. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your West Elm purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the West Elm store in Houston, your Luggers can handle the pickup for you. Some West Elm locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your West Elm order confirmation number when booking so your movers can easily locate your West Elm furniture at the Houston store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with West Elm in Houston that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the West Elm store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the West Elm store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg West Elm delivery in Houston includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient West Elm delivery from start to finish.
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