What is the process for using Lugg to deliver my Crate and Barrel purchase?

It's simple! Here's the process: 1. Buy your Crate and Barrel furniture: Complete your purchase at the store or the Crate and Barrel website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup within the hour. Enter the store's address in Houston as your pickup location and your home as the drop-off. 4. We handle the rest: Your Luggers will load, transport, and place your Crate and Barrel furniture in the room of your choice.

Do I need to be at the Crate and Barrel store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Crate and Barrel store in Houston, your Luggers can handle the pickup for you. Some Crate and Barrel locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local Crate and Barrel store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the Crate and Barrel store or parking lot in Houston. Our crew can often arrive for pickup within the hour, getting your new Crate and Barrel furniture home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.

Do I need to provide an order number or Crate and Barrel store receipt?

Yes, upload your digital receipt or provide your Crate and Barrel order confirmation number when booking so our crew can easily locate your Crate and Barrel furniture at the Houston store.

Can Lugg pick up my Crate and Barrel store order if it hasn't been paid for yet?

No, Lugg crews cannot complete payment at the store. Please ensure your Crate and Barrel purchase is fully paid for and ready for pickup before booking.

Will Lugg wait if my Crate and Barrel order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Crate and Barrel in Houston that your order is ready for pickup before booking.

Can Lugg take away my old furniture when delivering my new purchase?

Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-donation-pickup) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-donation-pickup) near Houston. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.

What if I find damage to my furniture upon arrival?

Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Crate and Barrel store for assistance. If damage to your furniture occurred during transport, please [contact us](https://lugg.com/contact) to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my Crate and Barrel delivery?

Every Lugg Crate and Barrel delivery in Houston includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Crate and Barrel delivery from start to finish.

What happens if my new furniture doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Crate and Barrel store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my furniture from multiple stores in one trip?

Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

How much does a Lugg cost in Houston?

Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city. The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.

Crate & Barrel delivery in Houston, TX

A marble side table from the outlet and a sofa that won't fit in the car. Lugg is an on-demand moving and delivery service that picks up your Crate & Barrel purchase in Houston, TX and carries it inside to the room you choose, often within the hour. Enter your store and home address to see your upfront estimate.

Two Lugg movers in Houston, TX carrying a couch from a van into a customer's home for a Crate & Barrel delivery.

4.9/5

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4.8/5

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4.9/5

4.1K Reviews

BBB

Accredited

Same-day Crate & Barrel delivery

Deliveries on your schedule

Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.

Select day

Track your delivery in real time

Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.

En-route to stop 4

Truck & muscle with every delivery

Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+

Your delivery is fully backed by our Damage Protection Guarantee

Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.

Top-rated movers nationwide

Our 5-star movers are background checked and ready to help.

Fast ⚡️

Reliable 💪

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Victor & Eugene

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Houston, TX loves Lugg
for on-demand deliveries

With an average 4.9-star rating across 4,517+ verified customer reviews, Lugg is the trusted choice for on-demand Crate and Barrel deliveries in Houston, TX.

See all reviews

Katy, TX

Kept me updated with texts. Arrived on time and were very appreciative! Quickly and professionally set up the bookcase. Very friendly!!!!! - Martha

Total Price$78

Houston, TX

Amazing service! Professional! It was not an easy move…to get our bookcase on the second floor. They still got it done so quickly and carefully! - Carmen

Total Price$114

Houston, TX

Tyrine and Camaree were delightful and managed to get a 200lb dresser up three flights of stairs. They were super friendly and fast. I definitely recommend them! - Elizabeth

Total Price$114

The Woodlands, TX

Kassoum and Ibrahim were great! They were on time, friendly, and fast! They were very careful moving a bookshelf upstairs for me and even helped me move a dresser that was already in my room. - Carmen

Total Price$180

Houston, TX

Nyleve and Stephanie were great! They delivered my glass dining room cabinet and solid wood dresser with so much care, even with all the stairs! Would definitely use them again! - Lauryn

Total Price$77

Katy, TX

They were very polite and friendly! Arrived exactly when planned. Treated my new cabinet with gentle gloves. I will definitely call again when help is needed. - Tracy

Total Price$94

Houston, TX

Another great Lugg experience! The guys handled my cabinet with card and made an on time delivery. They even cleaned up! - Lisa

Total Price$131

Houston, TX

Tobi and Dellmus were great. They moved a very heavy cabinet in my garage to the third floor of my townhouse. They took great care of the furniture and the house. I highly recommend them. - Kelsey

Total Price$87

Pearland, TX

Ricky and Durell were very courteous, personable and nice. Durell even made a small repair to a cabinet door. Will use again in the future. - Cecelia

Total Price$96

Galveston, TX

Great experience. I requested two string luggs and a pickup, but it was pouring rain. Lugg surprised me with a free upgrade to a big sprinter van. The luggers were friendly, professional, and resourceful as they navigated the heavy sofa through the narrow door and hallway of a multi cornered 106 year old apartment - George

Total Price$108

Pearland, TX

John and Leonel were the best! We had trouble with the elevator, and they went above and beyond the call of duty, and brought a heavy sofa up four flight of stairs in a narrow stairwell. I could not be more impressed! They were also very courteous and friendly. Thanks, John and Leonel! - Victor

Total Price$331

Houston, TX

Thank you to Martin and Delmuss. We had some furniture moved to different locations within our home, and they took the time to wrap the sofa to protect it and were very careful with our furniture. - Joe

Total Price$129

Katy, TX

Kept me updated with texts. Arrived on time and were very appreciative! Quickly and professionally set up the bookcase. Very friendly!!!!! - Martha

Total Price$78

Houston, TX

Amazing service! Professional! It was not an easy move…to get our bookcase on the second floor. They still got it done so quickly and carefully! - Carmen

Total Price$114

Houston, TX

Tyrine and Camaree were delightful and managed to get a 200lb dresser up three flights of stairs. They were super friendly and fast. I definitely recommend them! - Elizabeth

Total Price$114

The Woodlands, TX

Total Price$180

Houston, TX

Nyleve and Stephanie were great! They delivered my glass dining room cabinet and solid wood dresser with so much care, even with all the stairs! Would definitely use them again! - Lauryn

Total Price$77

Katy, TX

They were very polite and friendly! Arrived exactly when planned. Treated my new cabinet with gentle gloves. I will definitely call again when help is needed. - Tracy

Total Price$94

Houston, TX

Another great Lugg experience! The guys handled my cabinet with card and made an on time delivery. They even cleaned up! - Lisa

Total Price$131

Houston, TX

Tobi and Dellmus were great. They moved a very heavy cabinet in my garage to the third floor of my townhouse. They took great care of the furniture and the house. I highly recommend them. - Kelsey

Total Price$87

Pearland, TX

Ricky and Durell were very courteous, personable and nice. Durell even made a small repair to a cabinet door. Will use again in the future. - Cecelia

Total Price$96

Galveston, TX

Total Price$108

Pearland, TX

Total Price$331

Houston, TX

Total Price$129

Sugar Land, TX

Highly reliable service from Osen! Delivered a sofa with extreme care, ensuring everything was handled perfectly. Arrived right on time, was polite, and maintained a professional attitude throughout. Truly impressed with the attention to detail and efficiency. Highly recommend! - Harris

Total Price$89

Houston, TX

They managed a complicated delivery that involved removing a light fixture and navigating very small turns to deliver my new sofa. They went above and beyond and were super focused and efficient. Highly recommend these two!! - Auria

Total Price$152

Cypress, TX

The luggers Freddy and Jose were excellent. They had great customer service and delivered my sofa within hours. - Nichole

Total Price$88

Katy, TX

Attentive and we are delighted that they took real care moving the sofa to our house. They are wonderful and we would use them again - Herald

Total Price$168

New Caney, TX

I asked them to wrap my sofa and they did a fabulous job. They were also extremely nice and courteous. - Monica

Total Price$85

Houston, TX

Appreciate their assistance with moving a couple of small items at the pickup location - it was a great help!!! They did an excellent job moving the couch & were extremely careful with the walls/door openings. - Kathleen

Total Price$256

Katy, TX

I’m so so thankful for these two kind men! They helped deliver my couch, were so efficient, kind, and respectful. I absolutely would recommend them to anyone! - Madison

Total Price$112

Katy, TX

This team was prompt and friendly! When the couch I needed moved was too wide for the doorframe, they patiently removed and replaced the legs for me. - Rachel

Total Price$264

Conroe, TX

they were great! picked up the new couch and brought it across houston for me. then took my old couch out to the garbage. 10/10 recommend these guys!! - olivia

Total Price$347

Pearland, TX

Great guys! They got here on time and put the outdoor couch right where it was supposed to go. Very nice. - Gary

Total Price$113

Cypress, TX

Just moved here and needed help with getting a couch and furniture delivered and know no one in the area and this service is so amazing!! Thank you and these two helped make the move in go so smoothly!' - Amber

Total Price$234

Conroe, TX

Great service and super friendly staff, they came and helped bring the couch inside our home in no time. Definitely we will use this service again. I already have the app. - Alejandro

Total Price$117

Sugar Land, TX

Total Price$89

Houston, TX

Total Price$152

Cypress, TX

The luggers Freddy and Jose were excellent. They had great customer service and delivered my sofa within hours. - Nichole

Total Price$88

Katy, TX

Attentive and we are delighted that they took real care moving the sofa to our house. They are wonderful and we would use them again - Herald

Total Price$168

New Caney, TX

I asked them to wrap my sofa and they did a fabulous job. They were also extremely nice and courteous. - Monica

Total Price$85

Houston, TX

Total Price$256

Katy, TX

I’m so so thankful for these two kind men! They helped deliver my couch, were so efficient, kind, and respectful. I absolutely would recommend them to anyone! - Madison

Total Price$112

Katy, TX

This team was prompt and friendly! When the couch I needed moved was too wide for the doorframe, they patiently removed and replaced the legs for me. - Rachel

Total Price$264

Conroe, TX

they were great! picked up the new couch and brought it across houston for me. then took my old couch out to the garbage. 10/10 recommend these guys!! - olivia

Total Price$347

Pearland, TX

Great guys! They got here on time and put the outdoor couch right where it was supposed to go. Very nice. - Gary

Total Price$113

Cypress, TX

Total Price$234

Conroe, TX

Great service and super friendly staff, they came and helped bring the couch inside our home in no time. Definitely we will use this service again. I already have the app. - Alejandro

Total Price$117

Lugg pricing in Houston, TX

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

* Estimate for 5 miles of driving and 15 minutes of labor. Rates vary by city. Every booking includes a small variable booking fee for Lugg's operational and safety costs. Routes over 30 miles add $2/mile for miles 31 to 50, then $2.50/mile above 50. You'll see an upfront price before you book.

Real customer prices

See what Lugg customers paid for similar Crate and Barrel deliveries.

Kevin

Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

XL2 Luggers XL illustration

Final price
Room of choice

Base fare$159.50

Mileage(9.8 mi @ $1.33/mi)$12.99

Booking fee$11.01

Total price$183.50

Matthew

Moved a queen mattress from Mattress Firm in Houston, TX

Pickup2 Luggers PICKUP illustration

Final price
Room of choice

Base fare$82.50

Mileage(12 mi @ $1.92/mi)$23.00

Booking fee$7.38

Total price$112.88

Srilasya

Moved a sofa from Costco in Kirkland to Bothell, WA

Van2 Luggers VAN illustration

Final price
Room of choice

Base fare$110.00

Mileage(11.8 mi @ $2.20/mi)$26.00

Booking fee$9.52

Total price$145.52

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

Help from real people

Dedicated support

A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.

Visit the Lugg help center

Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!

Lugg: You’re welcome! Let us know if you need any more help with your Lugg.

Safe and reliable

Trusted movers

Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

How Lugg vets its movers

Victor

Mover

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift up to 125 lbs, moving knowledge, customer experience

Truck

2001 or newer, insured, great shape, clean cargo

Eugene

Driver

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift up to 125 lbs, moving knowledge, customer experience

Truck

2001 or newer, insured, great shape, clean cargo

Furniture we deliver

Sofas

Couches, loveseats, and sectionals

Chairs

Armchairs, accent & reading chairs, rocking chairs, and dining chairs

Beds

Bed frames, mattresses, and headboards

Tables

Dining, kitchen, coffee, and bedside tables

Dressers

Dressers, wardrobes, and mini closets

Patio furniture

Outdoor furniture and seating

And many more!

We help you deliver

Your boxes

1 Lugger

Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Your things

2 Luggers

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Your room

2 Luggers

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Your space

2 Luggers

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Your place

2 Luggers

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Your home

2 Luggers

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Get an estimate

Enter your addresses to see your prices and schedule your move

2 Lugg movers delivering Christmas gifts to a donation center

2 Lugg movers wrapping a piece of art for delivery

Lugg mover strapping down furniture in pickup truck

Lugg mover protecting furniture with damage protection

Lugg movers wrapping furniture in storage unit

Lugg mover protecting a furniture delivery

Happy Lugg customer watches as her movers disassemble bed frame

2 Lugg movers with another happy customer

Lugg mover delivers Christmas gift to donation center

Does Crate & Barrel deliver in Houston?

Crate & Barrel may deliver orders on its own schedule, but when you buy in the store or at an outlet and want it home today, that's the gap Lugg fills. Book a Lugg once you've paid, and Lugg movers pick up your purchase and carry it inside to the room you choose, often within the hour. You pay Crate & Barrel for what you buy, and Lugg's upfront estimate covers the delivery. Lugg is an on-demand moving and delivery service that has completed more than 2,000 Crate & Barrel pickups in the past year, from stores and outlets across the country.

Crate & Barrel outlet delivery

Most Crate & Barrel Luggs start at an outlet, where floor models and last-of-a-kind pieces sell fast and usually have to leave with you. Pay at the register, then book a Lugg with the outlet as your pickup and your home as the drop-off. Sofas and sectionals are the most common Crate & Barrel Lugg, followed by tables, chairs, dressers and consoles.

Which Lugg fits your Crate & Barrel order

Choose a vehicle at least as long as your longest piece. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. A Van (at least 8 feet) is enclosed, which keeps a sofa or a boxed bed frame dry on a rainy day, and the Pickup and the Van are the two most common choices for a Crate & Barrel run. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a sectional and a dining set in one trip.

Marble, glass and heavy pieces

Lugg movers wrap and strap each piece before it goes on the truck, which matters most on marble tops, glass shelves and solid wood cabinets. Check the weight of anything with stone in it before you book. Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+. Anything heavier needs more Luggers on the job, so book a second Lugg for the same time window.

Inside, upstairs, and put together

Lugg movers carry your Crate & Barrel order to the room of your choice, whether that's a third-floor apartment or a bedroom upstairs. Measure the doorway and the stairwell first so a sectional doesn't stop at the front door. Once it's in place, Lugg movers can assemble it right there in the room, from a bed frame to a dining table.

FAQs - Crate and Barrel deliveries in Houston, TX

Can't find the answer?

Submit your question Go to the help center

Get Crate & Barrel delivery in these nearby cities

Moving help when you need it throughout Houston

A truck and movers for any occasion

Move to/from college

A Lugger walks beside a pickup truck with a plastic-wrapped sofa strapped into the bed.

FurnitureStoreDelivery

Crate & Barrel delivery in Houston, TX

Same-day Crate & Barrel delivery

Deliveries on your schedule

Track your delivery in real time

Truck & muscle with every delivery

Your delivery is fully backed by our Damage Protection Guarantee

Top-rated movers nationwide

Houston, TX loves Luggfor on-demand deliveries

Lugg pricing in Houston, TX

Lite

Pickup

Van

XL

Box

Real customer prices

Dedicated support

Trusted movers

Furniture we deliver

Sofas

Chairs

Beds

Tables

Dressers

Patio furniture

We help you deliver

Your boxes

Your things

Your room

Your space

Your place

Your home

Get an estimate

Does Crate & Barrel deliver in Houston?

Crate & Barrel outlet delivery

Which Lugg fits your Crate & Barrel order

Marble, glass and heavy pieces

Inside, upstairs, and put together

FAQs - Crate and Barrel deliveries in Houston, TX

What is the process for using Lugg to deliver my Crate and Barrel purchase?

Do I need to be at the Crate and Barrel store for pickup?

What if I buy something in a local Crate and Barrel store and want it delivered the same day?

Do I need to provide an order number or Crate and Barrel store receipt?

Can Lugg pick up my Crate and Barrel store order if it hasn't been paid for yet?

Will Lugg wait if my Crate and Barrel order isn't ready when they arrive?

Can Lugg take away my old furniture when delivering my new purchase?

What if I find damage to my furniture upon arrival?

What supplies and protective equipment will my Luggers bring for my Crate and Barrel delivery?

What happens if my new furniture doesn't fit through my doorway?

Can Lugg pick up my furniture from multiple stores in one trip?

How much does a Lugg cost in Houston?

Can't find the answer?

Get Crate & Barrel delivery in these nearby cities

A truck and movers for any occasion

Read more about Lugg deliveries

What shoppers actually haul home on Black Friday

Bought furniture on Black Friday? How to get it home today

Round Top Antiques Fair: how to shop it and get it home

Where unwanted furniture goes: why mattresses don't get a second life

Houston, TX loves Lugg
for on-demand deliveries