Lugg provides on-demand West Elm delivery in Novato, CA, including white glove service, direct from store or outlet. Get your new furniture and decor delivered to your room of choice.
Top rated movers
in Novato, CA
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Lugg Lite
Lugg Pickup
Lugg Van
Lugg XL
Lugg Box
Lugg Box+
245k+
Teamwork 🤝
1M+
Expert movers 💪
1.29M+
Friendly 😁
337k+
Efficient ⏱
Victor & Eugene
937k+
Went above and beyond 🚀
Caleb and Chris are smart and super positive and I think the best movers I’ve ever hired. They brought a sofa up a tricky staircase on the first attempt after the original contracted (through west elm) delivery folks couldn’t do it in 3 attempts. - Regan
I’m a first time Lugg user. Some friends and the sales team at West Elm in San Mateo recommended you. I’m blown away. The process was simple, affordable, and I love the tracking feature on the app! Julian and Jorge were pleasant and timely when communicating via text. So pleased! - Paul
Tim and Antonio were fantastic! They were very careful with my new pieces of furniture from West Elm’s Mill Valley to San Francisco. They went above and beyond with lugging two large pieces of furniture up a flight of stairs, unpack the large boxes and even helped put on the legs of my media console and dresser. They provided excellent customer service. This was my first time using Lugg and I would use this app service again because of the help I received from Tim and Antonio. They get 5 stars and a nice tip! - Maggie
Lee and Enrique were both fast and careful with two of my west elm pieces. One was a mid century dresser going upstairs (two flights of stairs) and the other was a Sydney sofa going downstairs! I appreciate the labor you guys. Completely well deserved 5 stars and many many more!!! - Bryan
Darren and Erick were both very professional and courteous. I trusted them to pick up two brand new, heavy dressers at West Elm and transport them to my apartment up two floors of stairs. They wrapped the dressers up and were extremely careful not to scratch or damage anything. Excellent service!! - Sarah
Incredible guys! Helped us out delivering an in store purchase from West Elm! Very professional and very patient -- West Elm messed up out order, and they took care of it, no problem. 5 Stars! - Camille
Elder and David were punctual and demonstrated great care as they moved my antique piece of furniture. They also went above and beyond to help me move the another piece of furniture out of the way upon delivery. I would highly recommend them and work with them again.  - Lindsay
Gave cash tip. They also carried a very heavy delivery up the stairs for me,AND pivoted when I realized I got the pick up address wrong. Great job ! - Bonnie
Kenny and Brian did an amazing job with my sofa delivery! The couch didn’t fit through the door, but they went above and beyond carefully removing the door and getting it inside without any issues. Super professional, efficient, and helpful. - olivia
Hired Lugg to move a single piece of furniture purchased from a store to deliver to our home. John and Jose were 5 minutes early arriving. They handled with care loading, blanketing and tying down for delivery. They were respectful of our home asking if it was OK to use their 4 wheel dolly on our carpets. They also agreed to move another piece of furniture to make room for the new. Thank you John and Jose. - Ben
Dierre and Wilfredy were professional, friendly, and efficient with the delivery of our couch. I would definitely recommend them for future work! - John
Guys, very nice and friendly. Pickup and delivery went very smooth. Definetly recommend the team for friends and family. - Ramakrishna
Caleb and Chris are smart and super positive and I think the best movers I’ve ever hired. They brought a sofa up a tricky staircase on the first attempt after the original contracted (through west elm) delivery folks couldn’t do it in 3 attempts. - Regan
I’m a first time Lugg user. Some friends and the sales team at West Elm in San Mateo recommended you. I’m blown away. The process was simple, affordable, and I love the tracking feature on the app! Julian and Jorge were pleasant and timely when communicating via text. So pleased! - Paul
Tim and Antonio were fantastic! They were very careful with my new pieces of furniture from West Elm’s Mill Valley to San Francisco. They went above and beyond with lugging two large pieces of furniture up a flight of stairs, unpack the large boxes and even helped put on the legs of my media console and dresser. They provided excellent customer service. This was my first time using Lugg and I would use this app service again because of the help I received from Tim and Antonio. They get 5 stars and a nice tip! - Maggie
Lee and Enrique were both fast and careful with two of my west elm pieces. One was a mid century dresser going upstairs (two flights of stairs) and the other was a Sydney sofa going downstairs! I appreciate the labor you guys. Completely well deserved 5 stars and many many more!!! - Bryan
Darren and Erick were both very professional and courteous. I trusted them to pick up two brand new, heavy dressers at West Elm and transport them to my apartment up two floors of stairs. They wrapped the dressers up and were extremely careful not to scratch or damage anything. Excellent service!! - Sarah
Incredible guys! Helped us out delivering an in store purchase from West Elm! Very professional and very patient -- West Elm messed up out order, and they took care of it, no problem. 5 Stars! - Camille
Elder and David were punctual and demonstrated great care as they moved my antique piece of furniture. They also went above and beyond to help me move the another piece of furniture out of the way upon delivery. I would highly recommend them and work with them again.  - Lindsay
Gave cash tip. They also carried a very heavy delivery up the stairs for me,AND pivoted when I realized I got the pick up address wrong. Great job ! - Bonnie
Kenny and Brian did an amazing job with my sofa delivery! The couch didn’t fit through the door, but they went above and beyond carefully removing the door and getting it inside without any issues. Super professional, efficient, and helpful. - olivia
Hired Lugg to move a single piece of furniture purchased from a store to deliver to our home. John and Jose were 5 minutes early arriving. They handled with care loading, blanketing and tying down for delivery. They were respectful of our home asking if it was OK to use their 4 wheel dolly on our carpets. They also agreed to move another piece of furniture to make room for the new. Thank you John and Jose. - Ben
Dierre and Wilfredy were professional, friendly, and efficient with the delivery of our couch. I would definitely recommend them for future work! - John
Guys, very nice and friendly. Pickup and delivery went very smooth. Definetly recommend the team for friends and family. - Ramakrishna
Professional, efficient and friendly service. The delivery service was seamlessly coordinated by the store I purchased my furniture at and delivered with care. I'll keep Lugg in my back pocket for my next delivery. - Juli
On Time in fact early. Communicated every step. Kind and thoughtful in delivery process and handled a heavy antique table with extreme care in negotiating tight hallways. Thank you! - Sara
Heavy item which I described in description when ordering lugg. Friendly, nice delivery but they scratched my door frame . - Traci
Prefect……. Never used your servers before and it was perfect from the communication to the pick up & the delivery perfect.o - Jeffrey
Kevin & Homer communicated very well with us. We knew when they were coming, how to get the delivery from the store and set it down where we needed. I would definitely work with them again. - Kevin
Alberto and Francesco did an amazing job! They helped me move a dining table and six chairs from Costco to my home. The delivery involved carrying everything up the stairs, and they handled it with care — no scratches or damage at all. They were professional, efficient, and made the whole process smooth and stress-free. Highly recommend these guys! ⭐⭐⭐⭐⭐ - Hang
Great service from booking to delivery and all the stuff in between. Please note: I tipped them in cash (very well) - John
Great delivery of my items. Bed an tv stand delivered with care. They also cleaned up after! Would definitely recommend. - Chris
Efrain and Eduardo were exceptional service delivery people. They arrived on time, were friendly and very helpful to me. I would highly recommend them to family friends and neighbors. Outstanding customer service! - Maureen
Efficiency and safe delivery of the supply and really appreciate their professionalism and dedication. Second time satisfied using the app. Thank you heaps and grateful for this service and people involved. - Seru
Love the delivery services, great guys on the job and very manneristic; polite and respectful, very professional. Would do this again for future deliveries. Amazing job and no damages to the delivered items. - Seru
Great teamwork- I was so lucky to get this team!Hard workers, efficient…wrapped my console expertly…good communication I knew they when were coming & when they’d arrived at the pick- up point…the same for when they met me @ the delivery point. Many thanks for seamless customer service!! - Donna
Professional, efficient and friendly service. The delivery service was seamlessly coordinated by the store I purchased my furniture at and delivered with care. I'll keep Lugg in my back pocket for my next delivery. - Juli
On Time in fact early. Communicated every step. Kind and thoughtful in delivery process and handled a heavy antique table with extreme care in negotiating tight hallways. Thank you! - Sara
Heavy item which I described in description when ordering lugg. Friendly, nice delivery but they scratched my door frame . - Traci
Prefect……. Never used your servers before and it was perfect from the communication to the pick up & the delivery perfect.o - Jeffrey
Kevin & Homer communicated very well with us. We knew when they were coming, how to get the delivery from the store and set it down where we needed. I would definitely work with them again. - Kevin
Alberto and Francesco did an amazing job! They helped me move a dining table and six chairs from Costco to my home. The delivery involved carrying everything up the stairs, and they handled it with care — no scratches or damage at all. They were professional, efficient, and made the whole process smooth and stress-free. Highly recommend these guys! ⭐⭐⭐⭐⭐ - Hang
Great service from booking to delivery and all the stuff in between. Please note: I tipped them in cash (very well) - John
Great delivery of my items. Bed an tv stand delivered with care. They also cleaned up after! Would definitely recommend. - Chris
Efrain and Eduardo were exceptional service delivery people. They arrived on time, were friendly and very helpful to me. I would highly recommend them to family friends and neighbors. Outstanding customer service! - Maureen
Efficiency and safe delivery of the supply and really appreciate their professionalism and dedication. Second time satisfied using the app. Thank you heaps and grateful for this service and people involved. - Seru
Love the delivery services, great guys on the job and very manneristic; polite and respectful, very professional. Would do this again for future deliveries. Amazing job and no damages to the delivered items. - Seru
Great teamwork- I was so lucky to get this team!Hard workers, efficient…wrapped my console expertly…good communication I knew they when were coming & when they’d arrived at the pick- up point…the same for when they met me @ the delivery point. Many thanks for seamless customer service!! - Donna
See what Lugg customers paid for similar West Elm deliveries.
Vince
Moved a queen mattress from IKEA in College Park, MD
Ben
Moved a desk and chair from West Elm in New York, NY
Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.
Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.
Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.
Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.
Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.
Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.
Enter your addresses to see your prices and schedule your move
Get your new West Elm furniture home the same-day in Novato with Lugg! We ensure your furniture is delivered quickly and safely. Have your new couch, dining room table, bedroom set, and more delivered right to your room of choice. Track your movers in real-time, then rate and tip your crew directly through our website or the Lugg app afterward.
We’re rated Excellent on Trustpilot and have over 35,000 5-star reviews in the app store. Our movers handle all furniture with care, including bulky and fragile items. Schedule your delivery at a time that suits you best-whether today, tomorrow, or next week, we make it easy.
Ready to schedule your West Elm furniture delivery? Book now
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