What is the process for using Lugg to deliver my retail purchase?

It's simple! Here's the process: 1. Buy your retail items: Complete your purchase at the store or the retail website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Brockton as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your retail items, and deliver to your room of choice.

Do I need to be at the retail store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the retail store in Brockton, our Luggers can handle the pickup for you. Some retail locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local retail store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the retail store or parking lot in Brockton. Our crew can often arrive for pickup in as little as 30 minutes, getting your new retail items home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 30 days in advance.

Do I need to provide an order number or retail store receipt?

Yes. Upload your digital receipt or provide your retail order confirmation number when booking so our crew can easily locate your retail items at the Brockton store.

Can Lugg pick up my retail store order if it hasn't been paid for yet?

No. Please ensure your retail purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my retail order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with retail in Brockton that your order is ready for pickup before booking.

Can Lugg take away my old items when delivering my new purchase?

Yes, Lugg can pick up your new items and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Brockton. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your items, along with their hours and any potential fees.

What if I find damage to my items upon arrival?

Please inspect your items upon delivery. If you find damage upon receiving your items, or discover defects from the store, note it immediately with your crew and contact the retail store for assistance. If damage to your items occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your items as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my retail delivery?

Every Lugg retail delivery in Brockton includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient retail delivery from start to finish.

What happens if my new items doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your items will fit before booking. Your items cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the retail store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my items from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

Store delivery in Brockton, MA

Book on-demand store delivery in Brockton, MA for furniture, appliances, and large items. Get movers and a truck on-demand. Lugg provides fast, and reliable service when you need it.

Two delivery workers in Brockton, MA moving a couch from a van into a customer’s home for a store delivery.

Top rated movers
in Brockton, MA

4.9/5

9.1K Reviews

4.9/5

42K Ratings

4.6/5

1.2K Reviews

4.8/5

2.5K Reviews

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Trucks for every size retail delivery

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Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

245k+

Teamwork 🤝

1M+

Expert movers 💪

1.29M+

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337k+

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Millions of happy customers

Raynham, MA

Fantastic job done by Calvin and Muhammad. Super friendly, hard working, smart guys who got the job done (loading and unloading large furniture from store into home) flawlessly. - Emma

Total Price$111

Framingham, MA

Julian and Agustin did an amazing and very professional job by transporting my new TV from the store to my apartment. They arrived on time and delivered it with extreme care and empathy. They helped us on a very challenging and special moment of our lives by delivering the product in such nice conditions. Thanks both for the wonderful job! I will definetely use Lugg on other ocasions! - Wellington

Total Price$68

Somerville, MA

Very nice friendly guys.. Did not take them long to pick up at store and deliver to my home.. Would definitely use delivery services again. - Rose

Total Price$95

Framingham, MA

Super nice guys. Furniture arrived exactly the way I left it at the store. The guys were pleasant and really helpful. They were also here within like an hour of me leaving the store. It was crazy! - Mariann

Total Price$93

Wareham, MA

Very courteous and timely service. Good coordination with store and me about paperwork. Tree arrived in good condition. - Gary

Total Price$83

Leominster, MA

Very friendly and helpful. When they were at the store to pick up the items, they noticed a defect on it and called me to report it before picking it up. I am so appreciative of the card and concern they showed. Wonderful guys!! - Karen

Total Price$151

Burlington, MA

Edmund and Anthony were professional, careful and friendly. They arrived on time and kept in touch during the process of picked my purchase up from the store and delivering to my house. They set my furniture precisely where I asked. Great experience. - Peg

Total Price$174

Plymouth, MA

Edmund and Anthony were very prompt leaving to pick up the item before I had even left the store. Helpful in switching the chaisse end on the sectional and assembling the item. I would highly recommend this professional friendly duo. Great service today!!! - Vicky

Total Price$135

Waltham, MA

Kade & Jason were so friendly and helpful throughout my delivery. This is such a great service and helped me get my son’s college apartment set up in 24 hours by delivering well before the store could. Highly recommend! - Erin

Total Price$140

Framingham, MA

They realized at store pick up that a leg was missing from our sofa and made sure they get the missing leg from the store before delivering. - Christof

Total Price$106

Foxborough, MA

They arrived at store promptly. They wrapped the buffet securely and protected it from the weather. They put the furniture in place and cleaned up. They were courteous and friendly. - Christine

Total Price$101

Braintree, MA

Great delivery, both gentlemen very friendly and efficient. Unfortunately, the store will not receive such wonderful comments. They picked a wrong pillow back , for Jason and Hya to deliver. Thanks Lugg gr8 job. - Karen

Total Price$88

Raynham, MA

Fantastic job done by Calvin and Muhammad. Super friendly, hard working, smart guys who got the job done (loading and unloading large furniture from store into home) flawlessly. - Emma

Total Price$111

Framingham, MA

Total Price$68

Somerville, MA

Very nice friendly guys.. Did not take them long to pick up at store and deliver to my home.. Would definitely use delivery services again. - Rose

Total Price$95

Framingham, MA

Total Price$93

Wareham, MA

Very courteous and timely service. Good coordination with store and me about paperwork. Tree arrived in good condition. - Gary

Total Price$83

Leominster, MA

Total Price$151

Burlington, MA

Total Price$174

Plymouth, MA

Total Price$135

Waltham, MA

Total Price$140

Framingham, MA

They realized at store pick up that a leg was missing from our sofa and made sure they get the missing leg from the store before delivering. - Christof

Total Price$106

Foxborough, MA

They arrived at store promptly. They wrapped the buffet securely and protected it from the weather. They put the furniture in place and cleaned up. They were courteous and friendly. - Christine

Total Price$101

Braintree, MA

Total Price$88

Boston, MA

Furniture wouldn’t fit and they made sure we were taken care of…helped us navigate an app that wasn’t helpful, texted a colleague to help us out and made sure they could take back the furniture to the store. They were the best. - Susan

Total Price$165

Norwell, MA

They kept me posted . Called when a concern for a mark on the table before they left the store. We extremely pleasant ! Just did an all around great job. If I had a choice I would use them again any time I needed something moved . - Linda

Total Price$90

Boston, MA

Kind, efficient, and very patient with my nerves and suggestions. I deferred to them instead and the result was perfect. The breakables I sent with them arrived in perfect condition to the consignment store. A+++ service, thank you! - Suzan

Total Price$209

Wareham, MA

The whole process was great. I was well informed and notified of each step. The delivery was on time. both workers were very courteous, friendly, polite and efficient and handled the delivery with care and expertise. I was impressed with the service and it exceeded experiences I have had by far with other moving companies. I would feel very comfortable using your services in the future and highly recommend it to others. thank you - gail

Total Price$190

Westwood, MA

⭐⭐⭐⭐⭐ I had a great experience with the delivery team. The two delivery guys were prompt, professional, and very helpful throughout the entire process. They handled the item with care, were courteous, and made sure everything was placed properly before leaving. Their positive attitude and efficiency made the delivery smooth and stress-free. I truly appreciate their excellent service and would highly recommend them. 😊 - Lynda

Total Price$136

Providence, RI

Zach and Anthony were awesome!! They took great care of my appliance. Delivery was effortless. They went above and beyond, I highly recommend!! A++ - Michael

Total Price$293

Braintree, MA

The two gentlemen who delivered and set up my new couches were absolutely wonderful! They arrived on time, were very professional, and handled everything with so much care. Not only did they put the couches together quickly, but they also made sure everything was set up perfectly before leaving. Super friendly and respectful throughout the whole process—I couldn’t have asked for a better delivery experience. Thank you so much! - Lisaura

Total Price$146

Reading, MA

I’m so glad I used Lugg for this furniture delivery. It was a smooth delivery and these guys were so nice! Will definitely be using this service again! - Angela

Total Price$147

Andover, MA

They were great! Professional, courteous, calm, and a pleasure to deal with both at pick up and delivery. This is the second time I’ve used Lugg and I am so pleased with this service! Will use again and recommend to everyone . - Iveta

Total Price$117

Nashua, NH

I had a great experience with Lugg! The two movers arrived on time, were very professional, and handled my dining table with great care. Everything was done quickly, smoothly, and without any hassle. I honestly wish every delivery service was this efficient. I’ll definitely use Lugg again and highly recommend them to anyone who needs reliable help. Thank you, Lugg! - Gaethane

Total Price$121

Milford, MA

Clifton and Steven were absolutely fantastic. They let us know when they were on the way to us from our pickup place, and were right on time. They were friendly and very nice, got our furniture through the garage and up the stairs and placed exactly where we wanted it. Thank you so much! We were very pleased with our delivery. - Mary

Total Price$70

Fitchburg, MA

Yolanda and Lamin showed up within their delivery window. They were very accommodating and professional. - Paulette

Total Price$164

Boston, MA

Total Price$165

Norwell, MA

Total Price$90

Boston, MA

Total Price$209

Wareham, MA

Total Price$190

Westwood, MA

Total Price$136

Providence, RI

Zach and Anthony were awesome!! They took great care of my appliance. Delivery was effortless. They went above and beyond, I highly recommend!! A++ - Michael

Total Price$293

Braintree, MA

Total Price$146

Reading, MA

I’m so glad I used Lugg for this furniture delivery. It was a smooth delivery and these guys were so nice! Will definitely be using this service again! - Angela

Total Price$147

Andover, MA

Total Price$117

Nashua, NH

Total Price$121

Milford, MA

Total Price$70

Fitchburg, MA

Yolanda and Lamin showed up within their delivery window. They were very accommodating and professional. - Paulette

Total Price$164

See all reviews

Lugg pricing in Brockton

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar retail deliveries.

David

Moved a mattress from Costco in Cedar Park to Leander, TX

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(8 mi @ $1.92/mi)$15.36

Booking fee$6.26

Total price$104.32

Dina

Moved 2 dressers from Big Lots in Vacaville, CA

Lite1 Lugger LITE illustration

Base fare$49.50

Mileage(1 mi @ $1.00/mi)$1.00

Booking fee$3.53

Total price$54.03

Marcus

Moved a mini fridge from Target in Chicago to Evanston, IL

Pickup2 Luggers PICKUP illustration

Base fare$38.60

Mileage(4.3 mi @ $2.24/mi)$9.65

Stop fee$17.75

Booking fee$4.57

Total price$70.57

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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