What is the process for using Lugg to deliver my retail purchase?

It's simple! Here's the process: 1. Buy your retail items: Complete your purchase at the store or the retail website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Texas City as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your retail items, and deliver to your room of choice.

Do I need to be at the retail store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the retail store in Texas City, our Luggers can handle the pickup for you. Some retail locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local retail store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the retail store or parking lot in Texas City. Our crew can often arrive for pickup in as little as 30 minutes, getting your new retail items home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 30 days in advance.

Do I need to provide an order number or retail store receipt?

Yes. Upload your digital receipt or provide your retail order confirmation number when booking so our crew can easily locate your retail items at the Texas City store.

Can Lugg pick up my retail store order if it hasn't been paid for yet?

No. Please ensure your retail purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my retail order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with retail in Texas City that your order is ready for pickup before booking.

Can Lugg take away my old items when delivering my new purchase?

Yes, Lugg can pick up your new items and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Texas City. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your items, along with their hours and any potential fees.

What if I find damage to my items upon arrival?

Please inspect your items upon delivery. If you find damage upon receiving your items, or discover defects from the store, note it immediately with your crew and contact the retail store for assistance. If damage to your items occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your items as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my retail delivery?

Every Lugg retail delivery in Texas City includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient retail delivery from start to finish.

What happens if my new items doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your items will fit before booking. Your items cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the retail store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my items from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

Store delivery in Texas City, TX

Book on-demand store delivery in Texas City, TX for furniture, appliances, and large items. Get movers and a truck on-demand. Lugg provides fast, and reliable service when you need it.

Two delivery workers in Texas City, TX moving a couch from a van into a customer’s home for a store delivery.

Top rated movers
in Texas City, TX

4.9/5

3.4K Reviews

4.9/5

42K Ratings

4.6/5

1.2K Reviews

4.8/5

2.5K Reviews

We make same-day store deliveries easy

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Trucks for every size retail delivery

Lugg Lite

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Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

245k+

Teamwork 🤝

1M+

Expert movers 💪

1.29M+

Friendly 😁

337k+

Efficient ⏱

Victor & Eugene

937k+

Went above and beyond 🚀

EHGJ

Millions of happy customers

Humble, TX

The luger team that I had did a great great job in picking up the item at the HomeGoods store and bringing it to my home safely without bumping into anything they were great thanks - Gwendolyn

Total Price$97

Katy, TX

The guys we awesome! They were very attentive to making sure the items were carefully stored for me. Super friendly and helpful! - Kendra

Total Price$202

Pearland, TX

These guys were so amazing. They made sure to inspect the item I bought prior to picking it up. They then called me and told me the item I purchased at home goods had a crack in it and asked if I was aware and if I still wanted it. I told them , no and was able to get a refund from the store. They then delivered the rest f my items and placed them in my home and made sure I liked them before they left. They truly went above and beyond and for that I am so grateful. They were so kind and professional and delivered my items on time. Thanks so much, this was my first time using Lugg. I’ll be using Lugg again and hope to get this team again when I do. - Alexis

Total Price$70

Houston, TX

They were in constant communication, they made sure I knew it had a mark on it before they took it from the store. They were kind and professional, would definitely use them again! - Adrienne

Total Price$101

Houston, TX

I’m new to this app, and I’m thrilled that my first experience was with Freddy and Jose! I needed help moving a piece of furniture from the store to my home on a Sunday afternoon after realizing it was too large for my car. Freddy and Jose arrived within 30 minutes and went above and beyond, adjusting the placement until I was completely satisfied. I highly recommend them to anyone looking for top-notch service with a great attitude and professionalism. - Aumis

Total Price$118

Katy, TX

They were awesome! Both men were very polite and friendly. Most importantly, they were vigilant and observant. They noticed something wrong with my furniture at the store and promptly notified me before picking up the furniture. They ensured that the problem was resolved before delivery. Very impressive!!! - Endurance

Total Price$96

Missouri City, TX

⭐️⭐️⭐️⭐️⭐️ Exceptional TV Delivery Service - Highly Recommend! I hired this team for a critical delivery—my new 86" television—and they were absolutely outstanding! From my first contact, they were incredibly communicative, keeping me informed about their arrival time. The crew itself was remarkably professional and personable. They were quick but took their time when it mattered most, showing impressive patience and care with such a large, delicate item. Handling an 86" TV is a major worry, but this team made the entire process stress-free. They demonstrated expertise and precision, ensuring my new TV was delivered safely and without a hitch. If you need reliable, professional, and careful delivery for your valuable electronics, these are the people to call. Azeez and Emmanuel went above and beyond! - Lynne

Total Price$320

Houston, TX

We had an excellent experience with our delivery. Both Leonel and John were very friendly and helped with unloading and placing our super heavy yard art in the right place. We really appreciate their help. - Akshjot

Total Price$138

Houston, TX

Another great Lugg experience! The guys handled my cabinet with card and made an on time delivery. They even cleaned up! - Lisa

Total Price$131

Houston, TX

Ibrahim and Azeez were extremely responsive. They communicated with me without delay and were superb at handling my furniture with care. They were very efficient with thier time and got the job done much quicker than I anticipated, which was a huge plus since I was actually on my lunch break during this delivery! I would absolutely recommend these gentlemen. Thank you! - Angela

Total Price$292

Stafford, TX

Very heavy piece. Did all I could booking online to inform. They swiftly removed drawers and managed delivery quickly. I might recommend a weight belt! Unfortunately, more helping bodies wouldn't have fit on the staircase! - Ashley

Total Price$155

Katy, TX

Justin and Dellmus were friendly and efficient. Delivery was painless and much quicker than I anticipated! - Bethany

Total Price$103

Humble, TX

The luger team that I had did a great great job in picking up the item at the HomeGoods store and bringing it to my home safely without bumping into anything they were great thanks - Gwendolyn

Total Price$97

Katy, TX

The guys we awesome! They were very attentive to making sure the items were carefully stored for me. Super friendly and helpful! - Kendra

Total Price$202

Pearland, TX

Total Price$70

Houston, TX

They were in constant communication, they made sure I knew it had a mark on it before they took it from the store. They were kind and professional, would definitely use them again! - Adrienne

Total Price$101

Houston, TX

Total Price$118

Katy, TX

Total Price$96

Missouri City, TX

Total Price$320

Houston, TX

Total Price$138

Houston, TX

Another great Lugg experience! The guys handled my cabinet with card and made an on time delivery. They even cleaned up! - Lisa

Total Price$131

Houston, TX

Total Price$292

Stafford, TX

Total Price$155

Katy, TX

Justin and Dellmus were friendly and efficient. Delivery was painless and much quicker than I anticipated! - Bethany

Total Price$103

Houston, TX

These two gentlemen were amazing! Their prompt delivery, friendly demeanors, and professionalism far exceeded my expectations! - Tiffany

Total Price$100

Katy, TX

So easy-good updates on pickup and delivery. Leonel & Jhubran were great communicators and brought the furniture right into our backyard. Our first time to use Lugg-will definitely use Lugg again! - Elizabeth

Total Price$176

Katy, TX

The guys kept me informed. The entire move worked within my schedule and I was pleased with the delivery of my chairs. - Ameer

Total Price$82

Katy, TX

I can’t even say enough about how outstanding Cedric and his teammate’s customer service was. They ensured that I knew about some damage to the piece prior to delivery and delivered the item with care. They are friendly and you don’t see their level of customer service too much these days. A++!!! - Amber

Total Price$80

Houston, TX

I appreciated the good communication about the delivery time. They were very helpful in accommodating my requests. - Karen

Total Price$105

Pearland, TX

Last delivery of the night and they still had an amazing attitude and were ready to move our couch upstairs! First time using this delivery service and I would recommend them any time. - Ana

Total Price$154

Houston, TX

They managed a complicated delivery that involved removing a light fixture and navigating very small turns to deliver my new sofa. They went above and beyond and were super focused and efficient. Highly recommend these two!! - Auria

Total Price$152

Houston, TX

They communicated well about delivery. They were understanding about my dog. They brought everything in and set it up. They were respectful and polite. Thanks for a good first experience with lugg. - Jenni

Total Price$206

Conroe, TX

Great Experience! Both gentlemen were very professional, kind and careful upon delivery. Excellent customer service and prompt too, I highly recommend! (Note: I am checking 'no tip' as we tipped in person :) - Kelly

Total Price$90

Houston, TX

The two gentlemen handled my heavy mirror with great care. The delivery was excellent! I will definitely recommend. - Maria

Total Price$104

Houston, TX

Richard and Ibrahim arrived on time and they are very professional. Handled the delivery with care like the professional that they are. Their team work is top notch. I highly recommend. - Babajide

Total Price$118

Tomball, TX

Communication, protecting the merchandise from rain, assisting in moving objects from way before delivery merchandise to my desired location. Friendly- thank you - Nicholas

Total Price$118

Houston, TX

These two gentlemen were amazing! Their prompt delivery, friendly demeanors, and professionalism far exceeded my expectations! - Tiffany

Total Price$100

Katy, TX

Total Price$176

Katy, TX

The guys kept me informed. The entire move worked within my schedule and I was pleased with the delivery of my chairs. - Ameer

Total Price$82

Katy, TX

Total Price$80

Houston, TX

I appreciated the good communication about the delivery time. They were very helpful in accommodating my requests. - Karen

Total Price$105

Pearland, TX

Last delivery of the night and they still had an amazing attitude and were ready to move our couch upstairs! First time using this delivery service and I would recommend them any time. - Ana

Total Price$154

Houston, TX

Total Price$152

Houston, TX

Total Price$206

Conroe, TX

Total Price$90

Houston, TX

The two gentlemen handled my heavy mirror with great care. The delivery was excellent! I will definitely recommend. - Maria

Total Price$104

Houston, TX

Richard and Ibrahim arrived on time and they are very professional. Handled the delivery with care like the professional that they are. Their team work is top notch. I highly recommend. - Babajide

Total Price$118

Tomball, TX

Communication, protecting the merchandise from rain, assisting in moving objects from way before delivery merchandise to my desired location. Friendly- thank you - Nicholas

Total Price$118

See all reviews

Lugg pricing in Texas City

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar retail deliveries.

David

Moved a mattress from Costco in Cedar Park to Leander, TX

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(8 mi @ $1.92/mi)$15.36

Booking fee$6.26

Total price$104.32

Dina

Moved 2 dressers from Big Lots in Vacaville, CA

Lite1 Lugger LITE illustration

Base fare$49.50

Mileage(1 mi @ $1.00/mi)$1.00

Booking fee$3.53

Total price$54.03

Marcus

Moved a mini fridge from Target in Chicago to Evanston, IL

Pickup2 Luggers PICKUP illustration

Base fare$38.60

Mileage(4.3 mi @ $2.24/mi)$9.65

Stop fee$17.75

Booking fee$4.57

Total price$70.57

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

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