The pickup address, 2140 Santa Cruz Ave., Menlo Park, CA was insufficient, because it includes 5 large apartment buildings on a loop road. So it took awhile for us to find each other. The messages to my cell phone said that David arrived at the pickup address at 2:58 and reached the destination (without use of the truck, because the destination was outside at the same address), at 3:37, for a total time of 39 minutes. The predicted price without the $15 tip was $29.41 + $0.95per minute * 39 minutes = 66.46, to be compared with the $77.01 before adding the tip. Please explain the difference (my email is yellin@slac.stanford.edu).
I think your booking site should have an option to add a booking comment, such as additional details on how to find the pickup or destination locations. - Steven

Total Price$92