5-star customer reviews

This team was very nice and went above and beyond for me. I will definitely book them again. Thank you - Jean

Total Price$85

We had a piece of furniture we bought from another store, but our cars weren’t big enough to get it home, so we used Lugg to help move it. From the start, Ralph and Isiah were incredible! Before they even arrived, they noticed some damage to the furniture and called us right away to flag it, then talked with the customer service team at the store where we bought it to sort things out on our behalf. That alone was above and beyond. When they got here, they moved everything in carefully and gave us honest suggestions on how to fix the damage and what the right next steps were. You could tell they actually cared about us as customers and doing right by us, not just getting the job done and moving on. Ralph and Isiah are the reason we’ll be using this company again. Genuinely kind, helpful, and honest guys, hard to find that combination these days. Can’t recommend them enough! - Tighe

Highly recommend. Easy app. Guys were great & very helpful. They even offered plan B when my Plan A didn’t work. Will definitely use again if/when needed! - Beth

they were helpful and delivered my items undamaged and they were super friendly - Colin

Alex was quick to get the job done and smart with angles. We fit a large couch through a small door opening, and I felt like I was in good hands with him. - Benjamin

Total Price$109

These guys worked so fast and efficiently. Anthony did an amazing job organizing and packing my car with such precision. It’s going to be so easy to find what I’m looking for when I need something. He left me with a clear field of vision from every angle. I have a 31 hour drive, so I appreciate feeling safe. Malik was friendly, kind, and incredibly hard working. The stairs are both steep and winding. Many of my belonging were incredibly heavy. With armfuls of items, Malik flew up and down those stairs like he had wings. After all of that, he even grabbed several bags of my garbage and took them down to the can. I’ve been running off of 3 hours sleep in 2 days, packing and cleaning nonstop. That act of kindness was very much needed and appreciated. Thank you guys for all of your hard work. - Amanda

Total Price$123

Elijah and Kareem took the pain out of moving. They arrived on time, loaded and unloaded with a smile and due care. The best moving crew I’ve ever had. - Farjia

Total Price$294

Kenny and Jessiah were great! - Anthony

Edison and Renato were exactly the people that I needed to help transport a 350 pound barbecue grill. Came prepared with straps, moving blankets, and the strength to get the job done. 10/10 service.  - James

Total Price$100

First time using the Lugg app! Great experience, amazing something like this exist! Thanks again! Movers were great! - Niki

Total Price$133

Great ! Highly recommend - Natalie

Both guys were super polite and careful with where I wanted my table set down. The whole experience was easy, quick and stressless. I’m so glad to know about Lugg. - Lauren

Total Price$64

Kris was great! He got to the pickup location quickly, loaded the truck nicely and secured everything! He was super friendly! - Britny

Total Price$192

These guys were so great & fast & efficient. I would hire them anytime & rate them 10/10. Thank Roger & Rony. - Ian

Total Price$320

I really like this service: exceptionally speedy delivery following purchase, narrow one hour window for ETA, text updates on progress, and Brandon and Patrick were both courteous and efficient. - Patsy

Total Price$131

Matthew was puntual, professional and efficient with the delivery. I highly recommend to anyone looking for service. - Lesli

Total Price$68

noquisi did a great job! - Cat

Javier and Daniel were excellent! Great with communication, arrived promptly for pickup and went the extra mile to make sure my items were as secure as possible. - Tucker

Total Price$354

They were great! Very considerate, they were concerned about getting carpet dirty so they took off their shoes. They removed old furniture fast and helped me move new boxes in. Would hire them again! - Nick

Total Price$108

Kendy and Fleven were friendly and helpful. They showed care for our items and knew what they weee doing with loading the truck! - Laura

Total Price$183

Lugg is so fantastic! Their workers are always professional, efficient, friendly. Highly recommend - Suzie

Truly incredible feat of moving a STUPID HEAVY sofa up several narrow flights and dodging the glass light fixtures in the hallways. Would tip more if i wasn’t already out from moving - Chyelle

Total Price$430

Noquisi was early, great to work with, and careful with my couch! Would happily hire him again - Conor

I hired them to move some furniture from upstairs to my outside storage. They arrived within an hour of my request and quickly got to work. They had great ideas for how to maneuver my space. They moved items in minutes that would have taken me all day. They worked quickly and efficiently. Excellent job… plus they were friendly and professional. Highly Recommended!! - LaRissa

Total Price$137

Ralph was awesome, picked up Everything requested, timely, respectful, and would hire him again anytime. Great guy, highly recommend!! - John

Total Price$85

They were Fabulous and super friendly. Literally all my things ar unharmed and they set stuffs up for me too! - Nishat

Total Price$265

Rafael and Eder were awesome. Reliable, experienced and on time! Actually early which I appreciated. Thank you! - Doris

Total Price$148

My clients were supper happy with the service and can not stop talking how great the service was.. Amazing - Gregory

Total Price$759

Jay and Jamani were so great! They stopped at nothing to make sure the job got done. I appreciate their professionalism and amazing attitudes. Such great guys. Thank you so much! Lugg is great! - Brandon

Total Price$266

Marc and Leonel were fast, careful, and on time…can’t ask for a better crew. - Max

Emmanuel and Noel were incredible - easy to coordinate with, good at problem solving, and upbeat and positive throughout the move. They hauled a heavy sofa bed up 3 flights of stairs with a smile in 90 degree heat. Would hire them again in a heartbeat! - Elizabeth

Total Price$290

They were on time and did exactly what I wanted. They worked well as a team and did not waste any time. I will definitely use them again. - Debbie

Total Price$76

Very efficient, professional team. They were in and out and very courteous and careful. Great first experience using Lugg! - Elizabeth

Total Price$225

This is such a wonderful service! Jared and Nathanael were prompt and professional. This is the second time I have used Lugg. As someone with multiple back surgeries and no truck I’m limited in what I can haul. Highly recommend. Used them also to pick up an IKEA purchase and it was flawless. Money in line with what I would pay handyman with a little extra for obvious overhead and ease of booking which I will happily pay. Thank you! - Megan