Thank you for your patience to get the couch in and throw away the empty boxes. Very much appreciated. I’d be happy to send you $ for the boxes 📦 LMK - Marsha L

A floor-model sofa from the Wayfair Outlet, or four heavy boxes left in your lobby. Lugg is an on-demand moving and delivery platform where you book local movers to pick up your Wayfair purchase in Windsor Locks, CT or carry a delivered order up to the room you choose, often within the hour. Enter your addresses to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
Select day
Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.








Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand Wayfair deliveries in Windsor Locks, CT.
Thank you for your patience to get the couch in and throw away the empty boxes. Very much appreciated. I’d be happy to send you $ for the boxes 📦 LMK - Marsha L

Very pleased with Travis & Aaron. They arrived on time, they were friendly, professional and careful with our numerous boxes. They are a great team. - Patricia

Dave and Samuel were both so much help with moving a few boxes and even helped get them into our apartment! Very fast and very efficient. - Meghan

These guys went above and beyond and help me get this sectional down to Connecticut over almost 2 hours away so thank you so much  - Jason

Jonathan and Marquail consistently go above and beyond. Today they hauled a heavy armoire down stairs and on and off the truck and into another house. Amazing! Gratitude. - Elle

Picked up a two-piece armoire for me and delivered it in good shape. Also called me and were friendly on the phone. - Elle

Johnathan and Pedro did a great job getting an antique armoire out of the sellers home and to me safely. Very kind. - Elle

Daniel and Michael were extremely professional and helpful. They moved a large armoire from one house to another and were so helpful - Cate

Amazing service, both of these guys were great!! The wardrobe was extremely extra heavy and there was some hard angles to get through. I appreciate them a lot!! - Gianna

Excellent!! They were super nice and did a great job with a very heavy dresser. Would use over again and again! - Andy

They were very accommodating they even helped move a dresser up the stairs for me, in addition to bringing the two chairs up that they were scheduled to. Thank you. - Veronica

They were right on time picking up. Very responsive and helpful setting up the pick up. They also wrapped the dressers so I really liked that. Also they were heavy and managed very well! So pleasant. - Rene

Isiah and Pedro were great sports in helping hoist a couch up and over my outdoor balcony. I really appreciated their help!! - Alison

Sent me updates on the delivery time. Arrived in an enclosed van. Were very careful bringing the pieces upstairs. - judy

Our cabinets were super heavy and they put in their best efforts to fit in our small room upstairs. Very good team work and personality. - Hui

Daniel and Malik were great! Faced with an insanely tiny elevator they figured out a way to get my sofa into a 3rd floor apartment. And there was no air conditioning in the hall or elevator but they were professionals. I would use them again in a heartbeat. - Mary

thank you both so much!! made lifting a very very heavy piece up multiple flights of stairs look very seamless - Emma

These guys worked so fast and efficiently. Anthony did an amazing job organizing and packing my car with such precision. It’s going to be so easy to find what I’m looking for when I need something. He left me with a clear field of vision from every angle. I have a 31 hour drive, so I appreciate feeling safe. Malik was friendly, kind, and incredibly hard working. The stairs are both steep and winding. Many of my belonging were incredibly heavy. With armfuls of items, Malik flew up and down those stairs like he had wings. After all of that, he even grabbed several bags of my garbage and took them down to the can. I’ve been running off of 3 hours sleep in 2 days, packing and cleaning nonstop. That act of kindness was very much needed and appreciated. Thank you guys for all of your hard work. - Amanda

Made sure to be careful of the furniture and walls when bringing the sofa up the stairs. Helped overcome a few unforseen obstacles that came up to deliver my furniture on time. Would use service again - Jonathon

Very impressed! My 2nd time using and they are top notch again. My front door was piled high with 18" ofk snow and Pedro did the fastest 10 ft shovel i've ever seen! Thank you guys!!🎯👍 - Daniel P

They were quick to get here, the furniture was heavy and they moved it to where we wanted it. Would use again and would recommend for any moving. Thank you guys! - Scott

The mattress was very heavy and they worked as a team to get it up there. It was very hard. They did a great job. - Irene

Isiah and Chris were incredible! They were so kind and friendly! And they were very experienced movers who work really hard. They helped me unload some heavy items from a truck and then they moved those items into my house. I appreciated that they wanted to scope out the route they’d take to bring everything in first (instead of just diving right in). They were thoughtful and careful and treated these household items as if they were their own. They were also conscientious and went above and beyond. When the plans changed, they went the extra mile to make sure everything was set up the way it needed to be. I’m very grateful for all of their help! Thank you, Chris and Isiah! - Blaine

Jonathan and Pedro did a great job delivering my very heavy sofa exactly where I wanted it! They were efficient and a pleasure to work with! - Dylan





See what Lugg customers paid for similar Wayfair deliveries.
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Enter your addresses to see your prices and schedule your move
Wayfair arranges delivery for orders placed on its website, and Lugg isn't one of its carriers. Lugg covers the two Wayfair jobs that fall outside that: getting a purchase home from a Wayfair Outlet or store the same day, and getting a delivered order the rest of the way inside. Lugg is an on-demand moving and delivery platform that covers both, with Lugg movers who carry your Wayfair furniture to the room you choose, often within the hour.
Wayfair Outlets sell discounted furniture that you'll often want home the same day, and a sofa or a dresser rarely fits in the car. Ask the outlet about its own delivery options when you buy. If you want it home the same day, pay at the register, then book a Lugg from the outlet. Lugg movers pick up from Wayfair Outlets in Naperville, IL, Chandler, AZ, San Marcos, TX, Attleboro, MA, and Hanover, MD, and from the Wayfair stores in Wilmette, IL, and Atlanta, GA. Want it put together too? Add Assembly when you book.
Wayfair furniture often arrives as heavy flat-pack boxes, and a delivery can end at the lobby, the garage or the curb instead of your room. When the boxes and the room are at the same address, book Movers only: tap Movers only under your first address, then on the Crew screen pick 1 Lugger, or pick 2 Luggers for anything over 125 lbs. Lugg movers carry the boxes up the stairs to the room you choose, and you don't book or pay for a truck. If the boxes went to a FedEx or UPS location, or to a neighbor's place down the street, book a standard Lugg with that address as your pickup.
On a Movers only or standard Lugg, Lugg movers can unbox your Wayfair furniture and put it together where it's going to stay, from a bed frame and a dresser to a desk or a patio set. Assembly is part of the labor time on your Lugg, so leave the instructions and hardware with the boxes. Lugg movers don't mount anything to a wall or connect electrical, plumbing or appliances.
Choose a vehicle at least as long as your longest box. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. A Van (at least 8 feet) is enclosed, which keeps cardboard boxes dry on a rainy day. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a sectional and a dining set in one trip. Check the box weights on your order before you book: Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+.
Lugg is an independent moving and delivery platform and isn't part of Wayfair or affiliated with it.
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the Wayfair store or parking lot in Windsor Locks. Your movers can often arrive for pickup within the hour, getting your new Wayfair furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Windsor Locks. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your Wayfair purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Wayfair store in Windsor Locks, your Luggers can handle the pickup for you. Some Wayfair locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your Wayfair order confirmation number when booking so your movers can easily locate your Wayfair furniture at the Windsor Locks store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Wayfair in Windsor Locks that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Wayfair store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Wayfair store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg Wayfair delivery in Windsor Locks includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Wayfair delivery from start to finish.
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