I had specifically said in my order that it was a king sized mattress and needed to go up 5 flights of stairs. However, the team was only 2 and they couldn’t do it so I had to book 2 extra luggers which took an extra hour. And the cost ended up being more than double with the tips etc.
- Nasser

Total Price$170
The app states that the drop-off took 25 min, but I believe it took approximately same time (10-11 min) as during pick up. Other than that everything was good. - Pratik

Total Price$83
Ismael and Elias were extremely professional and efficient! Can't overstate how happy we are with their service! - Joe

Total Price$108
⭐⭐⭐⭐⭐ First time using Lugg, and a great experience!
Juan and Raul were fantastic! They were professional, polite, and efficient. They arrived fully equipped with the right tools, moving blankets, and a van, and got straight to work. We were moving from a 10x10 storage unit into a 7x15 unit, and they completed the entire job in less than an hour!
The final price was also very close to the original estimate. Our base cost before tax was $131, and we even received a complimentary upgrade to a van, which was a nice bonus.
For our first experience with Lugg, we couldn’t have asked for better service. Juan and Raul made the move quick and hassle-free. Great team, fair pricing, and excellent service. We would absolutely use Lugg again and highly recommend them!
Special call out to your amazing customer service rep Sam who was responsive and answered our first-timer questions. She even helped us place the order, since this was the same storage location, and we were moving from one unit to another, and that option was not available for self-service as the start and end locations were at the same address. - Yeeli

Total Price$140
Friendly, fast and efficient. Took special care to wrap and protect the furniture. - Lulu
Pablo, came and did the move alone. He was very professional and apologetic regarding the other associate who did not come. He showed up and worked hard, all by himself and very appreciative of this! - Clarene

Total Price$20
My furniture was extremely heavy and at least 6 ft each. Maneuvering was difficult at pickup but not their fault. They got the job done & worked Hard for My money. I was impressed that they handled such a large heavy job (glad I didn’t have more than on photo) I didn’t add Tip to credit card but I gave them each equal tip. Thank - Michele

Total Price$499
Thanks, guys. You don’t know happy I am to have these things in my apartment now. I appreciate what you do! - John

Total Price$252
Great team for my multi-dropoff move today. Very careful and respectful of my mom's things, took extra care to understand some odd pieces, and navigated one challenge with grace and professionalism.
Very happy with this move. The team took so much stress out of getting this all done. Five stars, would absolutely book again. - Karen

Total Price$1,086
The guys were fantastic. They showed up early. They did the job quickly and they were great at communicating. - Andrei