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Cesar & Z were professional, courteous and both possessed versed knowledge in completing our move in the most efficient, maneuvered, & packaged way so the process was quick and stress free. These two made it effortless. They definitely need a raise or some kind of edge over their colleagues for the bags that go to finishers. Cesar and Z are fantastic at their jobs!! - Bryan
On time, efficient, super helpful, we have quite a few big furnitures and they did so good! They’re also very careful with our stuff so we’d greatly appreciate that :-) 10/10 def recommend! - Nhi
Prentice and Jack were awesome to work with. Friendly, professional, and very quick. Would absolutely book them again, thanks guys! - Arleigh
These guys are professional and efficient these guys made the job easy and was very quick and awesome I will use again - Abai
They were concerned a desk was too big to get through the doorway. So, they quickly removed the door and got it in the room! Will definitely use Lugg again! - Erika
Pablo and Amadou were right on time to pick up and deliver. They were engaging and professional. Thank you for your service! - Shelvie
Juan and Mohammed were absolutely amazing! They arrived right on time, were incredibly courteous and professional, and made the entire experience smooth and stress-free. They were friendly, efficient, and clearly took pride in their work. I couldn’t have asked for better service and would highly recommend them to anyone. Fantastic job! - Ambere
Smooth, efficient, fast. These guys did an incredible job. I have a lot of stairs so I can't thank them enough for bringing my new bed down. Thank you thank you 👑💪🏼💪🏼 - Taylor
Thanks, guys. You don’t know happy I am to have these things in my apartment now. I appreciate what you do! - John
Great team for my multi-dropoff move today. Very careful and respectful of my mom's things, took extra care to understand some odd pieces, and navigated one challenge with grace and professionalism. Very happy with this move. The team took so much stress out of getting this all done. Five stars, would absolutely book again. - Karen
Was on time for three pick ups and deliveries - Gloria
Ted and Joseph were great! Super professional and they transported the item safely all covered and padded. Thank you for your help! - Jenica
So convenient and easy. Highly recommend this service! - Andrea
Really great guys! I would hire them right off the bat next time. They worked well as a team, professionally, and efficiently! - Danielle
Ismael and Elias were extremely professional and efficient! Can't overstate how happy we are with their service! - Joe
⭐⭐⭐⭐⭐ First time using Lugg, and a great experience! Juan and Raul were fantastic! They were professional, polite, and efficient. They arrived fully equipped with the right tools, moving blankets, and a van, and got straight to work. We were moving from a 10x10 storage unit into a 7x15 unit, and they completed the entire job in less than an hour! The final price was also very close to the original estimate. Our base cost before tax was $131, and we even received a complimentary upgrade to a van, which was a nice bonus. For our first experience with Lugg, we couldn’t have asked for better service. Juan and Raul made the move quick and hassle-free. Great team, fair pricing, and excellent service. We would absolutely use Lugg again and highly recommend them! Special call out to your amazing customer service rep Sam who was responsive and answered our first-timer questions. She even helped us place the order, since this was the same storage location, and we were moving from one unit to another, and that option was not available for self-service as the start and end locations were at the same address. - Yeeli
Great service - Steve
Pablo, came and did the move alone. He was very professional and apologetic regarding the other associate who did not come. He showed up and worked hard, all by himself and very appreciative of this! - Clarene
My furniture was extremely heavy and at least 6 ft each. Maneuvering was difficult at pickup but not their fault. They got the job done & worked Hard for My money. I was impressed that they handled such a large heavy job (glad I didn’t have more than on photo) I didn’t add Tip to credit card but I gave them each equal tip. Thank - Michele
Cannot recommend these gentlemen enough! Super professional, on time and even took photos when they got there to ensure I knew of minor scuff ahead of time. A+! - Darren
Good and efficient. People helping us are very friendly - Flora
Super flexible and patient after goodwill website incorrectly said they accepted furniture and they ended up having to make a round trip. Much appreciated!! - Xakota
Lawrence and Sincere were fantastic! Super friendly, professional, and careful with my furniture. They handled an unexpected tire blowout with great attitudes and made sure everything was taken care of. Really appreciated their efforts! - S.
I had specifically said in my order that it was a king sized mattress and needed to go up 5 flights of stairs. However, the team was only 2 and they couldn’t do it so I had to book 2 extra luggers which took an extra hour. And the cost ended up being more than double with the tips etc. - Nasser
The app states that the drop-off took 25 min, but I believe it took approximately same time (10-11 min) as during pick up. Other than that everything was good. - Pratik
Oh my gosh, this is an absolutely fantastic company. I am so happy with the guys that came out and moved my apartment for me! They were so kind, so wonderful, and so professional. I was just blown away. I hadn't had such great customer service in so long! - Jodi
Professional, efficient and helped me move heavy things that I couldn’t have done without them. Will definitely use them again! - customer
Great guys, very friendly and supportive. They took good care of my sofa and placed where I need it. - Alejandro
Great service. Awesome communications and delivery. Highly recommend for all your delivery and moving needs - Jesus
Booked Lugg to move everything from our event back to our storage unit, and the crew was excellent. They arrived early, were friendly the whole time, and handled every request without hesitation. Every item was wrapped and loaded with real care, and it all arrived on time and in perfect condition. After a long event day, that made a huge difference. Would book them again. - Regan
Esau and Angelo from Lugg were terrific. I had heavy furniture to move and they were very diligent to make sure it was done correctly. Very polite excellent service. Would use them again in a heartbeat!! Couldn’t have done it without them! - Robin
These guys were patient while I coordinated a move while out of town. They were kind, careful, communicative and helpful! - Grace
Absolutely fantastic crew. Great guys and very helpful. They were A+ in service and took care of my stuff. Best Lugg yet - Hayden
Kali and Chris were excellent Lugg movers! They were on time, friendly and moved two delicate pieces of furniture very carefully. They also helped me to make room for these pieces by moving other furniture. I would highly recommend them! - Karen
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