Need some reassurance? Read reviews from Lugg customers across Phoenix, AZ.
I gave the gentleman gratuity already. They were great in communicating their arrival. It was easy to work with them in terms of them following me home, which was very close by. They were so friendly and so helpful. Thank you ChatGPT for leading me to your service. I highly recommend it to anyone that needs this assistance. It was well worth every penny. Eric and Jesus rock. - Elizabeth
Great team. They moved a dining room set for me and they wrapped it up so well and we're very careful with it. I also liked working with them. Great attention to detail and kind and generous. - Bethany
Had my grill delivered with Lugg. The movers were very friendly and helpful, which made the whole thing easy for me. - Yvinson
they were fantastic! nice guys! Very friendly & did a great job! Highly recommend them. 10 out of 10 - Kelly
Could not recommend more highly. Friendly, efficient, and great communication. They were a huge help. - Ryan
They were Fabulous and super friendly. Literally all my things ar unharmed and they set stuffs up for me too! - Nishat
The guys were great and worked fast and efficiently together. I will definitely use your services again and will refer you to other people who are looking for help - Alan
So pleasant, polite, and friendly. On time with great communication. I appreciate Denzzear and Ivan! - Anne
Lugg for the rescue! My husband and I were moving states for his residency when we had the great idea of helping ourselves out of an added stressful situation. For the first time ever, we decided to splurge on a moving company to help us with the process. I didn't do my research enough, as the company I had just signed a contract with online, turned out to be a total scam. So after asking the keyboard warriors of reddit for some moving advice, I was anointed with the godsend that is Lugg! Seriously, Eric is the best, helped us out so much. The guys who showed up helped us load the moving truck from our 2nd story storage unit in PHX, within a matter of like a little over an hour. It would've taken me and my husband 2 full days, at least. Loved the little car icon that showed me when the movers were almost there on the map, loved the professionalism of the 2 gentlemen who just knocked it out with an added sense of humor that just made it that much more enjoyable. I was a little confused on how to hire 2 drivers without need for their truck, just needed for moving from storage into Uhaul, but I figured it out on the website. The guy only made like $120 to split, so I tipped them like $30 each, there is an option. And they get paid after they leave, all done through the app, making it a lot less awkward. Fumbling around with money is just always an awkward thing for me, so definitely loved that. Everyone liked some other app, task rabbit was suggested on reddit, but the people who did the tasking just complained about all sorts of stuff, and it just didn't seem like the types of attitudes I'd want moving my valuables with care. Lugg didn't have THAT much of a presence, I had to dig a bit, but, I realized it's because it's only available in select cities. So although offered in Phoenix, we were on our own to unload in San Antonio. Which was fine for our situation. All around, it was legit, and I've recommended it to several people, especially those who may just want to prevent a sore back, or maybe don't know anyone who can help them and are on a deadline or something. If I remember correctly, they do offer transportation, or even just help. I believe you make a ticket and jot down everything you need and any of the people who work through the app, will choose your ticket, you don't get to pick who agrees to help you either. We were moving things for a good 2 hours before we got a response, but it was like midday Monday, so keep that in mind also. Oh, and add details in your ticket, details make everything in life better, anyway. Lugg is excellent. Recommend 10/10. I'd give them 100 stars if I could, but if only 5 I can give, then so be it. - Ashley
Adam and Derrick were very pleasant and helpful when doing my storage move. I strongly recommend them for any future moving projects! - María
They were so quick to help me move and went above & beyond with a very heavy piece of furniture. I appreciate them helping me out! - Cameron
Phillip and Ivan were a lifesaver helping me clean up the last bits of a last minute move. I look forward to working with them again! - Lyndsey
The drivers were friendly & efficient. They did a great job and I am thrilled with the service. I gave them a cash tip as I didn't know it was an option to do after. I will be using you again & again. Thank you - Julie
What great guys! I can’t thank them enough for the help and how careful they were with my furniture. I highly recommend them! 100%+ The company is lucky to have them and they are definitely keepers. Thank you, thank you, thank you…. - Artrmiza
Brian and Braden were great! Fast and efficient. They even moved some a couch and loveseat that we had not planned on and killed a wasp nest. Would definitely hire them again. - Laurie
Denzzear & Ivan were very nice and helpful. They picked up our sofa and delivered on time without delay and no worries. I had the best experience. Thank you - Esse
Allen did the same move for me last year. He is terrific to work with; so professional and conscientious. They both did a fantastic job! - Teresa
Cesar & Z were professional, courteous and both possessed versed knowledge in completing our move in the most efficient, maneuvered, & packaged way so the process was quick and stress free. These two made it effortless. They definitely need a raise or some kind of edge over their colleagues for the bags that go to finishers. Cesar and Z are fantastic at their jobs!! - Bryan
Austin and Donald did a great job! I would hire them again. Friendly, punctual, and professional. - Christine
Super professional fast clear communication and easy service. I know who I'm calling if I need something moved or picked up. - Bonnie
These gentlemen were amazing!! I would not hesitate in referring them to anyone needing help moving. In addition, the texts and photos were wonderful! - Susan
These two guys absolutely rock! We love them at our clay club. Thank you Julio & Ivan. We want you to be the guys EVERY time we need our clay delivered. They know how to count, stack and maneuver the handtruck. Thanks again!! - Natalie
Awesome team...Got everything loaded up they could as quickly and efficiently as possible and dropped everything off on the L-carts perfectly. - Richard
These gentlemen were professional, communicate with you and moved everything efficiently despite the extreme heat. - James
Julio and Karriem were fantastic from start to finish. Very friendly and professional! Thanks guys for making the move of furniture to my parent’s house a smooth one. Recommend and would definitely use again. - Emmabelle
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