Need some reassurance? Read reviews from Lugg customers across New York City, NY.
Super quick and efficient. They expertly navigated a very tight stairwell with super long items—clearly they’ve don’t this a lot and we appreciate their consideration of our neighbors in being quiet and careful in some tight spots. - Joe
Really nice guys who had their work cut out for them but handled everything with total grace and efficiency! - Sofie
Robert was prompt and courteous and a great problem solver, between handling a tight parking and also my building's incredibly steep stairs. Big thank you to Robert!!! - Cesar
These guys are the absolute pros!!! They figured out the hardest most narrow staircase up 3 floors!!! They really showed what lugg is about!! Top of the top!! Thank you - Solomon
They were both awesome, disassembled and moved everything very carefully sent me messages on pickup to make sure I was aware the bed frame had a few bolts missing. Highly recommend! - Christina
I was very impressed with Luggers Michael and Ben who picked up two large and heavy items at two different items (a recliner and huge double dresser from Facebook marketplace). They were super professional in dealing with two pickups and navigating annoying NYC traffic on a muggy day. I was able to monitor their progress quite conveniently on the tracker in the app. They were way quicker than I expected, so I definitely underestimated their arrival. I would recommend Lugg to anyone who needs a quick and reliable move. I also live in building that requires a COI and Lugg customer service was quick and providing one via email (I got a response in a few hours). That really made a difference to me when I needed a short notice pickup. - Laura
The two movers, Libardo and Octavio, were AWESOME! On time, efficient, professional and very helpful. Highly recommend them. The whole move was easy peasy. Thank you! - customer
Adem was great, very helpful with the entire process and communicated very well with some tough furniture to move! - Andrew
This was the best Lugg experience I have ever had. As a long time user I have never had anyone as efficient, kind, and quick like these 2 movers. Im very happy with this experience! - Chloe
Just had a seamless delivery experience with Tavis, Solomon, Jean and Deiago who helped bring a super heavy / large armoire into a NYC apartment! Super efficient and great communication throughout the pickup journey. - Bowie
Elvis and Travis were punctual and communicative. They moved a sleeper couch from the UES to Bed-Stuy in an hour!! They called when they arrived without spamming the ringer which was greatly appreciated 😂 overall would book them again - Grace
Excellent work. My move was handled with the utmost professionalism and expertise. I use Lugg whenever I have a small move. - Robert
Elvis and Tavis were great. They communicated when they were near the pickup location and took great care in wrapping the piece of antique furniture for the delivery to ensure it is delivered safely. - Ashton
Wilmer & Angel were extremely efficient. They got my china cabinet to me quickly and in one piece. Clear communication and easy to navigate. I’ll be using lugg for all my FB marketplace finds! - Keeley
This was my first experience with Lugg. Tauren and Kristian were great. Professional, quick, easy going . . . This was a return at IKEA and they helped me get inside and waited until I was all set working with a customer service rep before asking if it was ok for them to go. Five stars, will absolutely be using and recommending Lugg! - karen
These guys were SO kind and the best! So helpful and made this move so seamless and easy. THANK YOU!!!! Really went above and beyond. I appreciate you!! - Liza
Truly an amazing duo. They were on time, communicative, and went above and beyond to wrap the furniture! When the larger piece of furniture did not fit in the elevator they carried it up 5 flights and were incredibly patient and calm. Could not recommend more, I am so grateful for their help! - Caroline
Great communicators throughout the process! Checked with me when sometime about the piece of furniture they were picking up looked off before picking it up. They were also very careful in maneuvering the furniture around tight spaces. - Eva
Amazing experience with Garfield and Glenroy! They were super efficient, communicative, and flexible even with my last-minute pickup additions and route updates via Lugg app. They handled everything smoothly and were really kind professional throughout the whole process. What stood out was their attitude. Being new to NYC and coordinating secondhand marketplace finds all over the city can feel stressful and awkward sometimes but they made the whole experience feel easy and comfortable. Really appreciated the help today! - Linda
Fantastic service from these guys - they were efficient, fast, and able to solve parking and logistic issues with ease. 100% recommend! - Lauryn
Wagner and Henry had a can do attitude and was able to help me get the bench into the apartment. Thank you for your help and efficiency! - Edward
A+++++ service! Elvis and Tavis were both very pleasant, efficient, and professional. Highly recommend! - Michelle
Great communication, promptness, professionalism. We were moving one specific piece of furniture from Connecticut to NYC and they took great care of it, got it there in reasonable time despite a lot of traffic, and then were very considerate and helpful when actually moving the furniture in. - Anupam
Absolutely seamless frictionless experience. Booked time on app. Changed mind , moved time. No prob. I wasn’t even at the pick up place as Lugg had a photo of what they were supposed to fetch and they did. I like that the pick up contact changed at the last minute & I was able to change it in app immediately. Nice touch that every contact number has a choice to be included in pick up or drop off notification or both. A vast improvement from the days when I had to search Craigslist for a man with a van. Very reasonable price and most relaxing NYC move ever - Joan
A wonderful experience with Elvis and Tavis moving items a lengthy distance into a dense part of NyC. Both were efficient poised and very poised in handling the transportation. - Vishesh
Shahzel was super friendly and helpful, and he was nice enough to help me very last minute just as he was ending his shift - Lindsay
Dellante and Miguel were perfect. Super fast and efficient and really friendly guys. I hope I get to work with them again. - Jeff
We’re very friendly, but I shared detailed instructions on where to park for both pickup and drop off and neither instructions were followed. This added a lot of time because both times they parked very far away. - Max
Wilmer and Edwin were fantastic! They took great care of my furniture and moved everything efficiently and safely. I highly recommend them! - Claire
Diego & Cesar were nothing short of incredible! They moved my couch up a flight of stairs so speedily, I am amazed! - Ayelet
Both Bruno and Brett did a very nice job. My washing machine is a combo with dryer in one and its very heavy. They did not give up and did their best to get it moved to my new house. Going up and down the stairs was not easy but these two have teamwork. Thank you both for the hardwork! - Herbert
The experience was easy. The guy showed up on time. We both worked together to pack and unpack the load - the whole thing went very quick. It felt like that distant friend with a van who showed up to help you move that one time. We shook hands and I tipped later in the app. - NYC
Enter your addresses to see your prices and schedule your move
Moving help when you need it throughout New York City
Services
