Devon & Roydall were great, they are efficient and also have great teamwork together. Highly recommend! - Edward

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Devon & Roydall were great, they are efficient and also have great teamwork together. Highly recommend! - Edward

Just used LUGG for the very first time and I have to say it was great. Scheduled it and the drivers arrived on time for pick up and drop off. I had Joel and Tavis, show were super friendly, communicative and profesional. They picked up my item in CT and brought it into my apt in NYC, put it in my room of choice and even unwrapped it for me. I will be using LUGG moving forward for any moving needs! - Maria
This is a great service that solves the biggest problem with apartments in NYC...the logistics of getting large / heavy items from where you buy it up the stairs in walkup buildings. Very efficient website...like Uber Eats if what you were eating was a sofa:) Customer service via in app / web chat responds instantly and are super helpful. Denmark and Vincent (Super Human Luggers) had great communication, were very professional, fast and efficient. Lugg also provides proper COI required by coops/ Condos in seconds. Great service solving a huge NYC problem. Will be using them again. - Ben
I had requested a small furniture pick up—small cafe table and 3 bar stools, plus a small entryway table—from NYC upper east side to be delivered to Secaucus NJ. The order was like “Uber move”, quick, simple and easy. One can track the movement of delivery between two points on real time. I had two movers in a van. They packed and unpacked quickly and professionally. For the received professional and friendly service, price was also quite reasonable. I definitely would use them again without worrying about the move logistics. - Joanna
They were early to pick and deliver our furniture. They work well together as a team and were both very professional! They did an amazing job. We highly recommend them! - Iann

Great service. Awesome communications and delivery. Highly recommend for all your delivery and moving needs - Jesus

I needed a couch moved in NYC the length of a full borough with 2 days notice, and the price I was quoted was HUNDREDS less than professional companies, including Piece of Cake, multiple Task Rabbits, and Transdimentional. Raheem and Phillip navigated so effortlessly, with such care and consideration. They handled logistic issues with ease and were kind, punctual, and professional. I received true white glove service. I'd book with them again in a heartbeat! - Rachel
I moved several large boxes, some smaller heavy ones, a big toaster oven, and a bunch of suitcases and smaller items from the Upper East Side of NYC to the Upper West Side. The Luggers kept me informed about their arrival time; they were polite, helpful, efficient, and careful. Thank you, thank you, thank you! - Susan
Communicated well, very friendly and polite. Patient when I sent them to the wrong elevator banks. Got the job done quickly. Would recommend. - Tasha

Dmetry and Kimel were great and very efficient! They made the moving really easy and simple; we greatly appreciate your effort!!! - Tuong

A wonderful experience with Elvis and Tavis moving items a lengthy distance into a dense part of NyC. Both were efficient poised and very poised in handling the transportation. - Vishesh
Amazing experience! This duo was friendly, quick, communicative, and efficient! They worked together well as a team. Would definitely recommend them and would love to work with them again. - Autumn

Tipped via Venmo. Delroy was kind and communicative, and bundled my desk with protective material to ensure it made it here undamaged. Much appreciated. - Drew

From start to finish these two men were AMAZING. I am new to Lugg and blown away by this service. They wrapped my item carefully and transported in my absence. Can’t say enough wonderful things. Thanks guys!! - Gerene

Thank you, Otis for taking such great care wrapping my table and bringing it upstairs! I really appreciate it! - Lisa

Very respectful and respectable gentlemen. They demonstrated respect for my apartment and the building. They were careful in removing the furniture. Very professional! - Barrington

I purchased some antique dining chairs from Doyle's in NYC. I currently live in Colorado but have a residence in NY. Doyle's quoted me $500 to have professional movers move the chairs less than 10 miles. I learned about Lugg thru Doyle's as alternative. Great timely accurate work! With tip it cost $181 for two movers in a Sprinter Van...Will be using them again! - Angela
Booked Lugg to move everything from our event back to our storage unit, and the crew was excellent. They arrived early, were friendly the whole time, and handled every request without hesitation. Every item was wrapped and loaded with real care, and it all arrived on time and in perfect condition. After a long event day, that made a huge difference. Would book them again. - Regan

Absolutely amazing!! I had a last minute request and they picked up within an hour, had it WRAPPED up!, and set up in my apartment in under 45min. Super kind and quick, 10/10 - Deidre

Delroy and Carlos were kind and respectful. Communication was great as well. We are very satisfied with our experience! - Dyani

Great communication, promptness, professionalism. We were moving one specific piece of furniture from Connecticut to NYC and they took great care of it, got it there in reasonable time despite a lot of traffic, and then were very considerate and helpful when actually moving the furniture in. - Anupam
John and Marcelo were amazing! So professional, clean, friendly, and overall helpful. I cannot thank them enough for making my move, and first experience with Lugg, such an enjoyable one! - Lucy

Dwayne and Ebenezer helped us assemble our Lovesac couch - a complex and laborious task. They were wonderful to work with - cheerful and hard working, and I especially appreciated the way they welcomed and included my 9 year old who really wanted to help with the process. After they left, my son couldn't stop talking about how nice they were. - Jennifer

Olufemi and Wilbert were amazing 🤩🫶start to finish they handled my items with care and were communicative and courteous every step of the way. would hire again and I recommend to my family and friends 🥰👏 - Reina

Alonso and Ernest were so kind and did everything very quickly and efficiently. Would 100% recommend them and hire them again!! Thank you!! - Mariana

Mahamad and Kuron were so unbelievably kind, professional, and efficient. They made a scary and overwhelming day of moving into a calm morning while treating our belongings with expert care. I wish we weren’t moving out of state or I’d be requesting them again and again for any moving needs! - Emily

They were very quick and efficient, it was honestly impressive. They were also very kind and did not waste anytime. If they had their own business, I’d use them everytime - Reagan

I had specifically said in my order that it was a king sized mattress and needed to go up 5 flights of stairs. However, the team was only 2 and they couldn’t do it so I had to book 2 extra luggers which took an extra hour. And the cost ended up being more than double with the tips etc. - Nasser

Salomon and Milton were great! We ran into some building related difficulties and they were extremely patient and helpful - Lily

Alonso and Ernest were extremely communicative, kind, and efficient with the delivery of my dresser! I would highly recommend Lugg and especially the both of them! - Bailey

On time, careful, patient, did a great job. (Elijah and crew were great in absolute terms, and even more so compared to… the unrelated lugg crew who we had to cancel the day before when they arrived due to numerous issues, including a van way smaller than the truck we had booked in the app) - Andy

Very pleased with the ease of setting up this delivery and the live updates . John and Marcelo were friendly and efficient. We will definitely use this service again - Gailanne

Absolutely seamless frictionless experience. Booked time on app. Changed mind , moved time. No prob. I wasn’t even at the pick up place as Lugg had a photo of what they were supposed to fetch and they did. I like that the pick up contact changed at the last minute & I was able to change it in app immediately. Nice touch that every contact number has a choice to be included in pick up or drop off notification or both. A vast improvement from the days when I had to search Craigslist for a man with a van. Very reasonable price and most relaxing NYC move ever - Joan
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