A floor-model sofa from the Wayfair Outlet, or four heavy boxes left in your lobby. Lugg is an on-demand moving and delivery platform where you book local movers to pick up your Wayfair purchase in Maryland or carry a delivered order up to the room you choose, often within the hour. Enter your addresses to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
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Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.
Lugg Lite
Lugg Pickup
Lugg Van
Lugg XL
Lugg Box
Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.
Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand Wayfair deliveries in Maryland.
Khali and Farshid were prompt. There was easy communication about the job. Khali and Farshid were pros. I could tell they have moved a LOT of things. They thought outside the box on a possibly difficult job and made it quick and easy. I hope they come back for the second job! - Kristin
Jahlil and Geomar were amazing. They were able to move so many heavy boxes quickly and easily. They were cooperative, quick, and came perfectly on tome. I would hire them again. They were respectful of my home and made sure that the boxes were packed safely into their van. They made sure the packages got safely to their destination and loaded and unloaded them with care. I literally sat back and let them do all the work, they were phenomenal! - Jawad
I checked all the boxes because they did. friendly, quick, careful made sure everything was where we wanted it. Great experience. Oh! And right on time. - Mike
These guys were the real deal. Keep them fed. Out of the box. Thinking and really cool to work with. Lots of camaraderie. - Justin
So helpful and SOOOO strong! He problem solved by cutting the box! Everything arrived safely and he was awesome! - Melissa
Steven was fantastic. He was proactive with communication and very careful with my items. He even called a second time to let me know it was raining and offered to use a tarp to protect the boxes. I will definitely request his services again. - Julianna
Awesome job, came on time and were able to move the boxes with no problems. Very friendly. Due to construction on the highway they got delayed but kept appraised of the delay. All in all great job. Made the lugging super easy. No wonder why Costco supported them. - Ram
Completely wowed by the Lugg service . Had two large chairs ( 40x40 boxes ) to be picked from west elm . Shipping was $279 but Lugg did it for $55 !! And right on time , excellent service!! The Lugg employee has wheels too so don’t have to lift the box except for stairs . Overall , cannot wait to use the service again !! - SHWETA
Both Servio and Carlos were so amazing. They were very quick with arriving to our location and dropping off too! They were able to load and unload into the house with no trouble. The boxes couldn’t fit through the door and they had a solution very quick. So thankful for them! They were so kind and helpful. - Alex
They were terrific, moved the box through our living area very carefully. We would definitely use Lugg again, and hopefully get Luis and Omar! - Shahryar
Shawn and Jonathan were awesome. We bought a recliner to put in my mother’s room at the retirement village and it wouldn’t fit in the back of my SUV. We needed to coordinate around the meal schedule for the residents and not impede the movement of wheelchairs in and out of the elevator and hallways. Shawn and Jonathan jumped right to it. Got the box in their truck at Costco, followed us to the facility, wheeled it in and up to her room, got it in place and disposed of the box all while warmly greeting residents and staff at the facility including my bedridden Mom. Thank you for making this not only a painless process but pleasant as well. - Michelle
Thank you for your patience to get the couch in and throw away the empty boxes. Very much appreciated. I’d be happy to send you $ for the boxes 📦 LMK - Marsha L
Brandon and Reynaldo were great. They called me when they were on their way and we coordinated on how the move of the boxes was to take place. Throughout they had excellent communication and were very professional as well. Really appreciate all they did! - Judith
Rakeem and Alan did a great job in delivering the boxes on time! Really appreciate it and would definitely recommend! - Varsha
They moved our piano with the help of another crew, but then went above and beyond to rearrange the boxes in storage so it would all for perfectly. Highly recommend! - Kate
Leonel and Jhubran went above and beyond. Absolutely professional, efficient and pleasant the whole time. The boxes they had to move were extremely heavy, and they handled everything with great care and attention to detail. I highly recommend this team and Lugs. - Edwin
I wish I could have had them take the boxes trash for me. Bellevue garbage is on strike. But I understand. - Rochelle
Ralph and Isaiah are great guys, on time and very efficient team. The load was a little more than I expected but they were organized the boxes and furniture and strap it down to be able to move everything in one load. Really appreciate them! - Brandon
Life savers, seriously. Got here super fast at the last minute. Got to work right away, we thought it was going to take a couple hours and these guys helped up get a 20ft U-Haul unpacked and up stairs and the boxes out in the right rooms in less than an hour. They had great attitude, took care moving everything. Above and beyond. Major thanks! - Jenna
They were great! They got the boxes in fast and placed them where it was easy for me to unpack them. I’ll be recommending Lugg to everyone because of this great experience with Jason and Bryant - Megan
Jeremiah and Mulungu are an amazing team! The couch came in a box that couldn’t fit through my apartments front door and needed to be removed from the box to get it inside. They took it out got it in my apartment and cleaned up the plastic and boxes on the way out. Excellent service! - Gary
The delivery team was Excellent! Lugg, not so much. Pick up was well outside the 2 hour window. They switched vehicles. Luckily, the box fit. Over charged on pick up time. Customer support was unhelpful in a timely fashion. Luckily the delivery team knew what they were doing. Oscar and Brenda were excellent! Please do not sell my information. - Danielle
Just wanted to say how impressed I was with today’s Lance’s delivery. The driver handled everything—from hauling the couch to wrangling the boxes down the stairs and all the way into the backyard—quickly and carefully. Super friendly, on time, and made the whole process feel effortless. Couldn’t have asked for a smoother experience. Thanks for the great service! - Denzel
Really happy with our first Lugg. The guys were great and really strong. The box was big, oversized and heavy. - Heather
See what Lugg customers paid for similar Wayfair deliveries.
Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ
Matthew
Moved a queen mattress from Mattress Firm in Houston, TX
Srilasya
Moved a sofa from Costco in Kirkland to Bothell, WA
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.
Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.
Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.
Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.
Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.
Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.
Enter your addresses to see your prices and schedule your move
Wayfair arranges delivery for orders placed on its website, and Lugg isn't one of its carriers. Lugg covers the two Wayfair jobs that fall outside that: getting a purchase home from a Wayfair Outlet or store the same day, and getting a delivered order the rest of the way inside. Lugg is an on-demand moving and delivery platform that covers both, with Lugg movers who carry your Wayfair furniture to the room you choose, often within the hour.
Wayfair Outlets sell discounted furniture that you'll often want home the same day, and a sofa or a dresser rarely fits in the car. Ask the outlet about its own delivery options when you buy. If you want it home the same day, pay at the register, then book a Lugg from the outlet. Lugg movers pick up from Wayfair Outlets in Naperville, IL, Chandler, AZ, San Marcos, TX, Attleboro, MA, and Hanover, MD, and from the Wayfair stores in Wilmette, IL, and Atlanta, GA. Want it put together too? Add Assembly when you book.
Wayfair furniture often arrives as heavy flat-pack boxes, and a delivery can end at the lobby, the garage or the curb instead of your room. When the boxes and the room are at the same address, book Movers only: tap Movers only under your first address, then on the Crew screen pick 1 Lugger, or pick 2 Luggers for anything over 125 lbs. Lugg movers carry the boxes up the stairs to the room you choose, and you don't book or pay for a truck. If the boxes went to a FedEx or UPS location, or to a neighbor's place down the street, book a standard Lugg with that address as your pickup.
On a Movers only or standard Lugg, Lugg movers can unbox your Wayfair furniture and put it together where it's going to stay, from a bed frame and a dresser to a desk or a patio set. Assembly is part of the labor time on your Lugg, so leave the instructions and hardware with the boxes. Lugg movers don't mount anything to a wall or connect electrical, plumbing or appliances.
Choose a vehicle at least as long as your longest box. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. A Van (at least 8 feet) is enclosed, which keeps cardboard boxes dry on a rainy day. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a sectional and a dining set in one trip. Check the box weights on your order before you book: Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+.
Lugg is an independent moving and delivery platform and isn't part of Wayfair or affiliated with it.
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the Wayfair store or parking lot. Your movers can often arrive for pickup within the hour, getting your new Wayfair furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your Wayfair purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Wayfair store, your Luggers can handle the pickup for you. Some Wayfair locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your Wayfair order confirmation number when booking so your movers can easily locate your Wayfair furniture at the store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Wayfair that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Wayfair store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Wayfair store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg Wayfair delivery includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Wayfair delivery from start to finish.
Moving help when you need it throughout Maryland
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