So kind, patient, experienced, smart, and respectful. And very tall and strong! Thank you and would recommend them to anyone. - Alexandra

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So kind, patient, experienced, smart, and respectful. And very tall and strong! Thank you and would recommend them to anyone. - Alexandra

Julio and Trigo moved a very heavy kitchen table from Walnut Creek to San Francisco. This move consisted of getting that table up 2 flights of stairs in SF. Julio and Trigo were friendly, efficient and entirely professional. - Myra
Agustin and Israel were very competent, timely, efficient and super easy to work with. We were lucky to have them! - Suzy

Just great movers! Arrived quickly and very nice. - Sue
I had a great experience despite a three-way mix-up with the items needed to be transported. They were kind and professional, and I highly recommend them! - Tarak

Kenny & Joseph in SF did an awesome job moving my rug!! - Kaitlin
Jamal & Marco were great! Friendly, efficient, and they worked cooperatively as a team. What a relief to have had them help me move a heavy sofa and desk from my cottage. Thank you! - Jessica

Servio and Khali were great!! They showed up on time and ready to work. Both were extremely nice, friendly and respectful. The only thing that outshined their friendliness was their commitment to get the job done. They quickly assessed the situation, created an effective plan and had the task/ move completed safely in a timely manner. I’ve had Lugg help me out many times and all my experiences have been great but Servio and Khali are among the best. The only question I have is, how can I make a request for these two amazing workers in the the Lugg app for future help? Thank you both!! Jerry - Jerry

Wilfredy and Edwin were so helpful and accommodating. They were flexible with timing and willing to go out of their way to help everything get moved into a tight space. Im very grateful! - Azelie

I had to move my stuff from SF to Fremont. The price was very reasonable and the workers were super efficient! Thank you! - Sara
Careful and considerate with extreme efficiency. Great perspective and collaborative approach to get the task completed. - ROBERT

These guys are so professional. So hardworking. And so went the extra mile to help us. We highly recommend you hire them. Thank you for all you did to help guys. - Sheila

First time using the app and it was a great experience. Smooth and seamless. Good people. Thanks again! - Casey

Paulo and Juan were awesome! Very friendly and efficient, so helpful moving chairs around. Couldn’t have been better! - Khatiba

Jamal and Marco were FANTASTIC! The desk I asked them to move almost didn’t squeeze in and their perseverance was remarkable. In the end, they took apart the desk in order to get it in there. Really went above and beyond, I would absolutely hire them again. - Ian

They got the couch up the narrow stairs in no time with no problem! Nice, courteous and quickly communicating. Thanks guys! - Emily

Ali was so funny telling me stuff about cats and Keondre kindly protected my Peloton screen in his lap while transporting. Really appreciate their help! - Joy

Servio and Julian were fantastic. Needed a dining table moved from SF to Oakland and they were incredibly punctual, efficient, and friendly. Would absolutely use Lugg again thanks to the experience with them both. - Arthur
Awsome movers! These guys were careful, courteous and efficient. I would definitely use them again. - SFO2MEX
Arrived on time and professional, friendly, and strong! Protected the washer/dryer combo from injury, it’s extremely heavy but they never tilted it, even up 3 steps at my home. They made sure they could park where they did and worked well together! Trustworthy, too! - bernadette

Luis and Kristoffer were amazing movers. They showed teamwork and were very careful with moving my large cabinet. I appreciate the care they put into moving everything. Thank you! - Emily

Kenny and Jessiah did a great job moving a large and heavy 80s media console in SF. It was a really tight fit through 2 sets of stairs and a narrow turn in a hallway but they made it work. - Juan
Kind, responsive, fast! Understanding as I was delayed in traffic. Even had their own tools ready to go. Thank you so much!! - Laura

Eder and Cristian were very efficient with picking up and delivering our couch. They were responsive, careful with the item, and did the job promptly. Thank you! - Hong

Abraham and Nelson crushed it! Navigated SF stairs outside and inside to get our new console set up in guest room. Great work! Thanks! - RJester9
Angel and Mauro worked as a great team to get deliver a very heavy armoire and get it up my stairs! They made sure everything was seemless from great communication about the plan to making sure the item was in just the right spot. Rockstar work. Can’t recommend them enough! - Kate

William went above and beyond to help me move a dryer when my useless ex-husband refused to help me. He was friendly, helpful and even helped me remove the HVAC tubing from the vent and move the old dryer outside then helped me install the tubing on the replacement dryer – it wasn’t part of the moving job but he did it with enthusiasm and a friendly disposition. I’m so grateful for his help. - Connie

I have very difficult staircase so I really appreciate the teams efforts to get it up the stairs. Did a great job, thank you! - Hannah

Juvenal was highly skilled, nice and super helpful!! The booking and updating process was also amazing! - Hesam

Lovely guys helped me out of pinch when my original mover canceled only hours before the move. These two were professional, friendly and trustworthy. 100% recommendation them. - Ariel

Hello Lugg Support Team, I am requesting a billing adjustment for my Lugg delivery on Friday, September 18th from Four Embarcadero to the W Hotel. During the job, there was a major disconnect with the assigned drivers. They were not answering their phones, and they were completely unaware of their location while navigating Four Embarcadero. Because of this, I had to spend significant time on the helpline with multiple Lugg associates to get the delivery resolved. During those support calls, the associates explicitly noted that because the delay was caused by driver communication and navigation issues, support would adjust and reduce the billed time and labor charges accordingly. Please review the internal support logs from my delivery on Sept 18th and apply the promised adjustment to my final bill. Thank you - Jensine

Jimmy & Denis were so positive while moving our heavy marble table. They wrapped the top like a professional moving company and handled it with such care. They did a great job and would trust them moving any quality pieces. - Steph

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