Need some reassurance? Read reviews from Lugg customers across Boston, MA.
Oh my God these delivery boys you sent me were absolutely amazing kind considerate the delivery was speedy no problems whatsoever. I tipped them individually while they were here not knowing it could’ve been added to my invoice and I also gave them bottles of water when I need something else I’m going to ask for them personally thank you thank you thank you again. - Donna
Absolutely AMAZING service! Highly recommend! I cannot say enough great things about these two movers! They truly saved the day for me when I was in a serious last-minute bind! I needed help unloading a freight shipment into a storage unit on extremely short notice, and I was blown away by how quickly they arrived and how efficiently they worked. They had the entire shipment unloaded and safely moved into storage in approximately 30 minutes! What impressed me even more was their professionalism and communication. I was coordinating everything remotely and couldn’t be there in person, but they made the entire process incredibly easy and stress-free. The transporter onsite also had nothing but positive things to say about their work! They sent photos to confirm everything was completed and even went above and beyond by checking in with the storage facility’s front office and returning the lock and keys as requested. They were fast, reliable, efficient, professional, and incredibly accommodating. They took what could have been a logistical nightmare and turned it into one of the smoothest experiences I could have asked for! I would 100% book them again without hesitation and recommend them to absolutely anyone looking for dependable moving help. These two were fantastic, and I am beyond grateful for their help! THANK YOU BOTH SO MUCH!! - Paloma
The guys were so organized and calm and kind. They had creative solutions for all of our problems. They weren't phased by me being flustered by all my clutter and boxes. 5 stars, I highly recommend! - Sarah
Movers were super fast and efficient. Moving stuff up one flight of stairs were done in 20 minutes at half the price of other moving services in boston. - customer
Sochima and Celin were awesome. Arrived right on time, with helpful advance notification, were very friendly, polite, and efficientthr they were in and out in just about 5 minutes. Flawless carry up a flight of stairs & around corners. - Scott
Great guys--friendly, professional, and hard-working. Figured out some pretty clever maneuvers to get all the furniture where it needed to go. - Abe
They could not have been nicer guys. I was so impressed with their timeliness, their efficiency, and their care with the things that I was having transported. I gave them a tip and some ginger molasses cookies that I had in the fridge. I would use them again in a heartbeat. - Jennifer
Argeny and Leander did a great job dealing with a challenging parking situation and bringing my dresser my three flights of stairs. I am grateful for their professionalism and help! - Angela
Great service! Our Luggers Ken and Calvin were timely, friendly, and very efficient, despite having to deal with our fourth floor walk up unit. Without having a car in Boston this was well worth the cost to help me move items. Will definitely use again! - Savannah
Really awesome guy! I was very stressed but he made the moving experience very smooth and easy! Thanks a lot! - Emy
These men knew exactly what they were doing and worked efficiently and intelligently. We are very very happy with the service. - Dr
Frequent lugg'r here from San Francisco that recently tried them in the Boston area, and I couldn't be more pleased. Same great scheduling, tracking, moving and delivery. Team was great! - Alicia
Used them to move a table across the greater Boston area when we were buying one second hand. Very professional and good rate. - Joshua
I’m very happy with the work they did. There was a lot of items to move inside our house and they were very efficient and careful. I’d definitely hire them again! - Lawrence
Isaac was friendly, and helpful. Two pieces of furniture required disassembly then reassembly and he did that quickly and easily - Lisa
fast, friendly, careful and professional! - Tony
Using Lugg was a great experience. David and Carlovesson were right on time, they were very careful with a heavy piece of furniture and they were both polite and professional. - Beth
They were absolutely excellent!! They went way above and beyond to help us. Excellent service. Will use again. Thank you guys. - Erin
I used Lugg for the first time to move a few items of my parents who were moving into memory care. They were prompt, efficient, polite and understanding.of a delicate situation. - Jane
A price estimate ahead of time would be very helpful. Plus, refrigerators are supposed to be moved upright, not laying down. That’s the whole reason I highered Lugg. The guys were kind and showed up - I appreciate that. - Michelle
High scores for our first experience with Lugg Thanks for the long delivery from Framingham to the Cape. We love this new service. - Jennifer
Erick picked up items for me in Boston and delivered them to the hospital my nephew is in. We live in South Carolina and so couldn’t do this ourselves. He made sure to write my nephew’s name and room number on the birthday gifts. He went above and beyond. Was very kind and thoughtful. - L
The app states that the drop-off took 25 min, but I believe it took approximately same time (10-11 min) as during pick up. Other than that everything was good. - Pratik
Zachary was professional, on time and helpful throughout the moving process. Everything went smoothly. - Farah
They were incredibly efficient, worked well together and made the move really easy. The whole process went smoothly and they were a joy to work with. I'd happily hire them again. - Karl
Excellent experience. These guys knew what they were doing. They were patient, efficient and quick-thinking. On top of everything, they were nice guys. Highly recommend! - Brian
Anthony and Calvin were on time, efficient & made what would have been a really tough & expensive move of a few items affordable & easy. Friendly and professional, I can’t say enough good things about Lugg & this team! - Dana
Kenny and John were absolutely fantastic. They worked efficiently and were fun to be around to boot. I highly recommend them as a moving team - Erika
Smooth experience. Carl and Sochima know what they are doing and efficient with their work. I like how they move in big batch and delegate work between the two. The cost doesn’t include the driving time which is absolutely amazing for Boston traffic. - YuLong
John and Carlovesson were so friendly and efficient! They called to communicate and brought everything upstairs for me. - Tessa
Sochima and Carl were the greatest! I am so happy they came to help me with my move! They were gentle with my furnitures and professional but also friendly! Thank you guys! 🙏 - Pauline
Everything was on time , David and Carlovesson were very careful and polite! We are super happy ! Great work! - Anatoly
Erick picked up items for me in Boston and delivered them to the hospital my nephew is in. We live in South Carolina and so couldn’t do this ourselves. He made sure to write my nephew’s name and room number on the birthday gifts. He went above and beyond. Was very kind and thoughtful. - Liz
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