Need some reassurance? Read reviews from Lugg customers across Boston, MA.
Argeney and Victor were top notch movers. They have a kind and honest vibe before they even speak. They moved my mattress with incredible ease and care. I would absolutely want them to help me with any of my moving needs going forward. - Chris
Frequent lugg'r here from San Francisco that recently tried them in the Boston area, and I couldn't be more pleased. Same great scheduling, tracking, moving and delivery. Team was great! - Alicia
Used them to move a table across the greater Boston area when we were buying one second hand. Very professional and good rate. - Joshua
The team was very polite, professional and cared about doing a good job. They worked together well. I am very pleased. - Randi
The movers were great and did the most they could out of the situation. However, the small moving van I had ordered never came and instead a 24ft giant moving truck came which significantly delayed the whole process as it did not fit in the original location, parking, or loading/unloading areas. - Julia
I am so thrilled with how this whole process went. They were incredible progressional and friendly. I would recommend them to any of my friends (and I did!). Feel very grateful. - casey
Yolando and lamin were fantastic!!! They took care of all the moving and were extremely friendly. So happy to have their help today !! - Shruthi
They are both outstanding very professional, quick working great positive energy best experience ever moving them. - Mira
Adirson and Brendan were prompt, friendly, and very professional. We felt very confident in their handling of our move and were grateful for their help. - Dianna
Great service! Our Luggers Ken and Calvin were timely, friendly, and very efficient, despite having to deal with our fourth floor walk up unit. Without having a car in Boston this was well worth the cost to help me move items. Will definitely use again! - Savannah
Erick picked up items for me in Boston and delivered them to the hospital my nephew is in. We live in South Carolina and so couldn’t do this ourselves. He made sure to write my nephew’s name and room number on the birthday gifts. He went above and beyond. Was very kind and thoughtful. - Liz
David + Ken were awesome. They moved a massive and heavy bureau for me from a 3rd floor walk-up with narrow hallways. It was a beast of a moving job and they were kind, efficient and went above + beyond - even helping me put the finicky drawers back in place in its new home. Very impressed! - Natalie
Cristobal and Loloyon were absolutely incredible today. They were able to help with the move very efficiently and were INCREDIBLY patient and understanding when there was a miscommunication with access to my new apartment, they waited for over an hour with me and helped me to find a solution to get into the unit, even going so far to download my rental app to reach out to the support team when my phone would not connect! Thank you both so much so so much for all your kindness today!!! - Colleen
How did you arrive at 317 minutes. That’s over 5 hrs . This is way too expensive just for one piece of furniture. No way did it take this long.I’m being serious charged. - Bruce
Movers were super fast and efficient. Moving stuff up one flight of stairs were done in 20 minutes at half the price of other moving services in boston. - customer
They were very good except it would have been nice if they removed the plastic covering the sofa. Was very difficult for me - Carol
Very professional and hardworking. Great attitude and did an excellent job at getting the couch up an extremely difficult space - Ally
Smooth experience. Carl and Sochima know what they are doing and efficient with their work. I like how they move in big batch and delegate work between the two. The cost doesn’t include the driving time which is absolutely amazing for Boston traffic. - YuLong
I used Lugg for the first time to move a few items of my parents who were moving into memory care. They were prompt, efficient, polite and understanding.of a delicate situation. - Jane
They had a very difficult move with a large couch and several narrow flights of stairs. They did extremely well and I’m grateful for their help. Thanks so much!!! - Aaron
Knew nothing about LUGG but it’s an amazing service! Thank you sooooooooo much! Rafael was terrific and my husband gave him a twenty dollar bill right on the spot…….didnt know you did tipping on the app like uber - Marjorie
Erick picked up items for me in Boston and delivered them to the hospital my nephew is in. We live in South Carolina and so couldn’t do this ourselves. He made sure to write my nephew’s name and room number on the birthday gifts. He went above and beyond. Was very kind and thoughtful. - L
They were great. Both kind & caring about making sure everything was in the correct place. Also they understood the move was difficult for me as my husband passed away & they were so respectful to all the items. I will recommend Lugg to anyone I know that needs the help. - JEANNIE
I think there was a mistake/ confusion in the unloading time. It looks like it started before arrival, even the first attempt. But can substitute it with a tip! - Brenna
John and Shareem were amazing! They were on time, called with updates, very polite, very professional! - Sarah
Incredibly impressed by our guys! They were efficient to the point where I was asking them to take a break! Couldn't be happier with the experience! - Kelsey
Isaac was really helpful and efficient! He was accommodating and made the move easy for me. I appreciated the regular updates I received about his arrival and the ETA for the dropoff location. Would highly recommend! - Sania
fast, friendly, careful and professional! - Tony
Rudy & Jarem did a fantastic job with a big cabinet! They were super efficient and great communicators! I can’t thank them enough! - Violet
I am so impressed they were really efficient, professional, and kind! I recommend this team a 100%, this was perfect! - Carole-Anne
I tipped in cash. They did a really good job getting things loaded, unloaded, and carried up four flights of stairs quickly and with great enthusiasm. I enjoyed hearing about their adventures in local and cross-country moves. - Charles
Mike was really great and friendly. He handled everything with care and ease. It was my first time moving everything alone and he made it a whole lot easier. Will make sure to recommend Lugg to my friends. - sam
Fantastic movers, strongly recommend for anyone loving furniture or house. Professional and friendly. A pleasure to work with and punctual too! - Minaam
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