Society of Saint Vincent de Paul donation pickup in Fort Worth, TX

1) First of all, NEED to fix this feedback section.. It keeps closing making me have to start the whole close out process overwith AND YOU NEED TO ALLOW USER TO GO BACK AND FORTH EASILY BETWEEN THIS FEEDBACK POP UP AND THE BILL, so that the feedback page will not keep closing while user is trying to give feedback...( Ok, feedback page working better now) 2) Would like specific "live person", not AI, response to my feedback points. 3) I think my overall bill is slightly inflated above what it should be as total labor time was actually 31 minutes not 42 (11 minute driving time form pickup to drop off). AND mileage from pick up to drop off was 4.4 miles not 5. (Total bill needs to be adjusted for that) 4) BOOKING FEE IS EXTRAVAGANT AND WAS NOT INCLUDED IN MY ESTIMATE. MY ESTIMATE WAS $56 +. $1.62 x labor minutes 5) My booking fee stated bill would be $56 + labor minutes X $1.62 per minute ( DID NOT INCLUDE DRIVE TIME COSTS NOT BOOKING FEE 6) MY ACTUAL BILL SHOULD BE $ 118 ( to delete booking fee which was not mentioned as part of my total bill and is EXTRAVAGANT ) minus ( 11 X $1.62 per minute, to correct the real labor time costs ). = approx 118 - $17.82 = $100.08 AND that is what I should be charged. 2) I need to get specific respnse - Thomas

Total Price$100

They were able to work with the store to be able to pick up my order. They were very quick, friendly, and helpful. - Zachary

Total Price$199

They were on time to pick up the staff and they were very efficient. They did a great job. I strongly recommend them to a friend of family. - Majda

Total Price$111

I had an excellent experience with LP and JK. Communication waa timely, clear and efficient They confirmed the pickup ahead of time and they arrived on time at the pick-up location. They followed the instructions from the store to pick up around the back at the dock. I happened to be at the store purchasing additional items which I was able to add to the pick-up. They confirmed all items and let me know they were loaded for delivery. They met me at my home and confirm the locations where the items would be set up . They didn't carefully unloaded each item, a chest of drawers and a glass bookcase, and ensured they were setup to expectation. I will definitely use the service again. - Angela

Total Price$119

They worked very efficiently. Moved all the big items including bedframes and mattresses from right from the apartment at pick up location and brought up everything in new apartment as well. Thank you so much Lugg for making the move-in procedure so easy and stress free. :) - Shruti

Total Price$140

They did everything perfect from pick up to drop off! They answered my text promptly and did everything within the given time - Cory

Total Price$79

Both at pickup and at drop off, they were one street over from their destination. I had to call them to bring them over. Mapping software needs improvement. Very nice guys. - James

Total Price$141

Ismail and Deantre were very patient with me as I moved from the pickup to the dropoff location. They were fantastic.. - Shreya

Total Price$82

Daniel was incredibly helpful with delivering some fragile items that required a more thoughtful approach due to the circumstances for which we needed to relocate them. He did not hesitate to help in any way he could and went above & beyond from pickup to delivery without hesitation. We truly appreciate all of his help and effort! - Kate

Total Price$91

Very good experience - knew where the pickup and drop-off was at all times. Delivery was right on schedule. Jose and Laurent were terrific - Charles

Total Price$146

Great first time experience with a slightly not typical pickup location from a horse trailer at a barn. Very fast and will definitely give them a call again should we need their help. - Mariella

Total Price$93

These guys were awesome, went the extra mile for my pickup due to the wrong pickup address and still showed up with a smile and I couldn’t appreciate it more. Thank you Omolade and Thomas! - Marcus

Total Price$126

1) First of all, NEED to fix this feedback section.. It keeps closing making me have to start the whole close out process overwith AND YOU NEED TO ALLOW USER TO GO BACK AND FORTH EASILY BETWEEN THIS FEEDBACK POP UP AND THE BILL, so that the feedback page will not keep closing while user is trying to give feedback...( Ok, feedback page working better now) 2) Would like specific "live person", not AI, response to my feedback points. 3) I think my overall bill is slightly inflated above what it should be as total labor time was actually 31 minutes not 42 (11 minute driving time form pickup to drop off). AND mileage from pick up to drop off was 4.4 miles not 5. (Total bill needs to be adjusted for that) 4) BOOKING FEE IS EXTRAVAGANT AND WAS NOT INCLUDED IN MY ESTIMATE. MY ESTIMATE WAS $56 +. $1.62 x labor minutes 5) My booking fee stated bill would be $56 + labor minutes X $1.62 per minute ( DID NOT INCLUDE DRIVE TIME COSTS NOT BOOKING FEE 6) MY ACTUAL BILL SHOULD BE $ 118 ( to delete booking fee which was not mentioned as part of my total bill and is EXTRAVAGANT ) minus ( 11 X $1.62 per minute, to correct the real labor time costs ). = approx 118 - $17.82 = $100.08 AND that is what I should be charged. 2) I need to get specific respnse - Thomas

Total Price$100

They were able to work with the store to be able to pick up my order. They were very quick, friendly, and helpful. - Zachary

Total Price$199

They were on time to pick up the staff and they were very efficient. They did a great job. I strongly recommend them to a friend of family. - Majda

Total Price$111

I had an excellent experience with LP and JK. Communication waa timely, clear and efficient They confirmed the pickup ahead of time and they arrived on time at the pick-up location. They followed the instructions from the store to pick up around the back at the dock. I happened to be at the store purchasing additional items which I was able to add to the pick-up. They confirmed all items and let me know they were loaded for delivery. They met me at my home and confirm the locations where the items would be set up . They didn't carefully unloaded each item, a chest of drawers and a glass bookcase, and ensured they were setup to expectation. I will definitely use the service again. - Angela

Total Price$119

They worked very efficiently. Moved all the big items including bedframes and mattresses from right from the apartment at pick up location and brought up everything in new apartment as well. Thank you so much Lugg for making the move-in procedure so easy and stress free. :) - Shruti

Total Price$140

They did everything perfect from pick up to drop off! They answered my text promptly and did everything within the given time - Cory

Total Price$79

Both at pickup and at drop off, they were one street over from their destination. I had to call them to bring them over. Mapping software needs improvement. Very nice guys. - James

Total Price$141

Ismail and Deantre were very patient with me as I moved from the pickup to the dropoff location. They were fantastic.. - Shreya

Total Price$82

Daniel was incredibly helpful with delivering some fragile items that required a more thoughtful approach due to the circumstances for which we needed to relocate them. He did not hesitate to help in any way he could and went above & beyond from pickup to delivery without hesitation. We truly appreciate all of his help and effort! - Kate

Total Price$91

Very good experience - knew where the pickup and drop-off was at all times. Delivery was right on schedule. Jose and Laurent were terrific - Charles

Total Price$146

Great first time experience with a slightly not typical pickup location from a horse trailer at a barn. Very fast and will definitely give them a call again should we need their help. - Mariella

Total Price$93

These guys were awesome, went the extra mile for my pickup due to the wrong pickup address and still showed up with a smile and I couldn’t appreciate it more. Thank you Omolade and Thomas! - Marcus

Total Price$126