What is the process for using Lugg to deliver my Aaron's purchase?

It's simple! Here's the process: 1. Buy your Aaron's furniture: Complete your purchase at the store or the Aaron's website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup within the hour. Enter the store's address in Berkeley as your pickup location and your home as the drop-off. 4. We handle the rest: Your Luggers will load, transport, and place your Aaron's furniture in the room of your choice.

Do I need to be at the Aaron's store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Aaron's store in Berkeley, your Luggers can handle the pickup for you. Some Aaron's locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local Aaron's store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the Aaron's store or parking lot in Berkeley. Our crew can often arrive for pickup within the hour, getting your new Aaron's furniture home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.

Do I need to provide an order number or Aaron's store receipt?

Yes, upload your digital receipt or provide your Aaron's order confirmation number when booking so our crew can easily locate your Aaron's furniture at the Berkeley store.

Can Lugg pick up my Aaron's store order if it hasn't been paid for yet?

No, Lugg crews cannot complete payment at the store. Please ensure your Aaron's purchase is fully paid for and ready for pickup before booking.

Will Lugg wait if my Aaron's order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Aaron's in Berkeley that your order is ready for pickup before booking.

Can Lugg take away my old furniture when delivering my new purchase?

Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-donation-pickup) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-donation-pickup) near Berkeley. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.

What if I find damage to my furniture upon arrival?

Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Aaron's store for assistance. If damage to your furniture occurred during transport, please contact [support@lugg.com](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my Aaron's delivery?

Every Lugg Aaron's delivery in Berkeley includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Aaron's delivery from start to finish.

What happens if my new furniture doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Aaron's store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my furniture from multiple stores in one trip?

Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

Is there a long-distance fee for trips over 30 miles?

Yes. When your stops add up to more than 30 miles, Lugg adds a long-distance fee on top of your normal per-mile rate. There is no added fee for the first 30 miles, miles 31 to 50 add $2 each, and every mile above 50 adds $2.50. So a 40-mile route adds $20, and a 60-mile route adds $65. The same tiers apply to every vehicle size, and to partner store deliveries as well as standard Luggs. Lugg measures the distance between your own stops, not the drive your Luggers make to reach your first pickup, and adds up the whole route before rounding up once to the next whole mile. The fee is included in the upfront estimate you see before you book and itemized on your receipt, and any promo code or discount applies as usual. Labor-only bookings, business accounts, and custom or negotiated rates are excluded.

Aaron's delivery in Berkeley, CA

Lugg delivers your Aaron's rent-to-own furniture, appliances, and electronics in Berkeley, CA the same-day. Our movers pick up your items and bring them right into the room of your choice.

Two movers in Berkeley, CA carrying furniture from a truck into a customer's home for an Aaron's delivery.

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4.9/5

45K Ratings

4.6/5

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4.8/5

4.4K Reviews

4.9/5

3.9K Reviews

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On-demand Aaron's delivery

Deliveries on your schedule

Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.

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Track your delivery in real time

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Schedule up to 5 stops for pickup and dropoff along the way.

En-route to stop 4

Truck & muscle with every delivery

Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

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Your delivery is fully backed by our Damage Protection Guarantee

Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.

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Our professional 5-star movers, are background checked, and ready to help.

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Berkeley, CA loves Lugg
for on-demand deliveries

With an average 4.9-star rating across 489,344+ verified customer reviews, Lugg is the trusted choice for on-demand Aaron's deliveries in Berkeley, CA.

See all reviews

San Francisco, CA

Leonardo and Mauro did the job well! I had to pick up a furniture arms the first stop and planned to be there to guide them, but the seller called me and said they already took it and safely wrapped in blankets, and it happened very fast. So I didn’t need to go there. And then they went to my old place as the next stop. Checked everything and started promptly. They always asked questions on how I wanted certain things done. Overall it was a great experience! Just as good as the big movers that I’ve hired before! I would highly recommend, esp. since Lugg has no minimum hours required to book. - Dorothy

Total Price$342

San Bruno, CA

Omar was extremely kind, efficient, and knowledgeable of how to best load furniture in a safe and secure way. Excellent customer service skill! Thanks! - Jason

Total Price$47

San Francisco, CA

Tomas and Luis were wonderful! They were very dialed into the fact that I knew exactly what I wanted (re furniture moving and sequencing), and they were more than happy to follow my instructions. Guys like these are why I love Lugg! Lugg makes life so much easier for me! Help is alway only a tap away. - Nora

Total Price$114

San Francisco, CA

Jay and Jordan were patient with a wait for the pick up and very careful with my furniture. So responsive and great communication. Grateful for their help! - Heidi

Total Price$150

Milpitas, CA

Elijah was amazing! We had a tight space to fit furniture and creatively came up with ways to get it through and upstairs. We couldn't have done it without him! Thank you, Elijah! - Katie

Total Price$78

San Francisco, CA

Juan and Jose moved a very heavy piece of furniture up two tricky flights of stairs—they were very careful and did a great job! Highly recommend! - Michaela

Total Price$135

Burlingame, CA

We tipped in cash--hope that's ok. These guys were amazing. they were so sweet with my elderly mom (where furniture was picked up) and I was impressed by how deftly they maneuvered around tight corners etc. they went the extra mile moving a few things out of the way (and back) so they could bring in some large pieces, and it was almost like watching them thread a needle getting my massive couch through the fench gate. - Tiffany

Total Price$270

San Francisco, CA

William and Richard arrived right on time, wrapped everything professionally and did a great job moving some VERY big and heavy furniture up difficult and narrow sf staircases. I highly recommend them! - Alex

Total Price$396

San Francisco, CA

Trigo made sure to pass along details of the pick up and the product that i would not otherwise have known, as I ordered it from FB marketplace. They also helped me move some heavy furniture out of the way before placing new couch down. It was nice to work with both of them! - Caleigh

Total Price$264

San Francisco, CA

Ahat and Caleb were fantastic. They were careful with my items, friendly, and a good team.They loaded and unloaded (and climbed the one flight of stairs) all my things in 90 mins, as well as helped me rearrange some furniture that I couldn’t lift. Highly recommend. Would definitely hire again! 😊 - Kristin

Total Price$368

Kentfield, CA

They were so awesome! Strong, worked together, and they were so respectful of the property and the furniture. They’re my heroes! - Jenny

Total Price$76

San Francisco, CA

Spencer and Joy were fantastic! They were clearly pros handling super heavy furniture with ease and handling interpersonal interactions with natural, friendly, and approachable demeanors. I would hire them again! - Gail

Total Price$190

San Francisco, CA

Total Price$342

San Bruno, CA

Omar was extremely kind, efficient, and knowledgeable of how to best load furniture in a safe and secure way. Excellent customer service skill! Thanks! - Jason

Total Price$47

San Francisco, CA

Total Price$114

San Francisco, CA

Jay and Jordan were patient with a wait for the pick up and very careful with my furniture. So responsive and great communication. Grateful for their help! - Heidi

Total Price$150

Milpitas, CA

Elijah was amazing! We had a tight space to fit furniture and creatively came up with ways to get it through and upstairs. We couldn't have done it without him! Thank you, Elijah! - Katie

Total Price$78

San Francisco, CA

Juan and Jose moved a very heavy piece of furniture up two tricky flights of stairs—they were very careful and did a great job! Highly recommend! - Michaela

Total Price$135

Burlingame, CA

Total Price$270

San Francisco, CA

Total Price$396

San Francisco, CA

Total Price$264

San Francisco, CA

Total Price$368

Kentfield, CA

They were so awesome! Strong, worked together, and they were so respectful of the property and the furniture. They’re my heroes! - Jenny

Total Price$76

San Francisco, CA

Total Price$190

San Francisco, CA

Pedro and Jonny helped move old furniture out of our house and then move a large 8’ farmhouse table upstairs to my new workroom. They found a clever way to remove the top which allowed the table to fit up our narrow hall and stairway and then reassembled it once in the room. - Laurie

Total Price$158

San Francisco, CA

Kenny and Jessiah were so awesome! They handled and bulky and heavy dresser with ease. they were really careful with the furniture as well. Best in the business! - Lilly

Total Price$153

San Francisco, CA

Nasario & Humberto were amazing to work with. They were efficient and took great care of our furniture. They were not informed of the extent of the move due to the lack of information provided by the Lugg app, which was an unfair experience for them. They handled it with professionalism and got the job done in record time! - Lucky

Total Price$371

Pleasant Hill, CA

Handled my furniture with care and moved very quickly. They were so great and I will definitely be using lugg again! - Katherine

Total Price$129

Palo Alto, CA

This team was fantastic. They arrived on time and were able to deliver a piece of furniture that another team was unable to. So they are creative problem solvers! I’d definitely hire them again. - Claire

Total Price$177

Santa Cruz, CA

Edgar and Rolando did such a phenomenal job for a quasi-long distance move of the sofa I was picking up 25+ miles away. They were super friendly and attentive to details regarding moving such a big intricate piece of furniture. They wrapped the sofa and made sure its secure in the van during transport. While unloading, they made sure to check in with me on the layout with the furniture. What a seamless experience for a stressful task! Highly recommend them. - Angela

Total Price$144

Concord, CA

Fantastic job, smooth process and they know how to protect furniture! Thank you, guys! (Gave a cash tip.) - Jocelyn

Total Price$255

San Francisco, CA

Brian and Jose did an AMAZING job moving an impossibly heavy and huge piece of furniture up and down narrow sf apartment building staircases. Thank you both so so much. - Maggie

Total Price$261

Belmont, CA

They have a professional skill to make my furnitures fit in the small elevator and go through doors. Muchas gracias! - Masa

Total Price$137

Alameda, CA

We were truly impressed with Luis and Mario’s work! They were absolute pros, treating our furniture with care and maneuvering effectively through tight doorways, halls and stairwells. Hope to work with them again for my future moving needs. - Paul Lee

Total Price$241

San Francisco, CA

This team is efficient. They protected my furniture well and did a great job delivery 2 heavy tables with ease! - Tina

Total Price$161

Berkeley, CA

Omarr and NgocHuy we’re fantastic! They arrived very quickly. We worked steadily for an hour moving a lot of heavy furniture and arranging it in upstairs rooms. They are expert movers, very careful, communicated with each other when carrying heavy furniture, respectful of the home, and all the things that they were moving. Big Thanks! - Julianne

Total Price$132

San Francisco, CA

Total Price$158

San Francisco, CA

Kenny and Jessiah were so awesome! They handled and bulky and heavy dresser with ease. they were really careful with the furniture as well. Best in the business! - Lilly

Total Price$153

San Francisco, CA

Total Price$371

Pleasant Hill, CA

Handled my furniture with care and moved very quickly. They were so great and I will definitely be using lugg again! - Katherine

Total Price$129

Palo Alto, CA

Total Price$177

Santa Cruz, CA

Total Price$144

Concord, CA

Fantastic job, smooth process and they know how to protect furniture! Thank you, guys! (Gave a cash tip.) - Jocelyn

Total Price$255

San Francisco, CA

Brian and Jose did an AMAZING job moving an impossibly heavy and huge piece of furniture up and down narrow sf apartment building staircases. Thank you both so so much. - Maggie

Total Price$261

Belmont, CA

They have a professional skill to make my furnitures fit in the small elevator and go through doors. Muchas gracias! - Masa

Total Price$137

Alameda, CA

Total Price$241

San Francisco, CA

This team is efficient. They protected my furniture well and did a great job delivery 2 heavy tables with ease! - Tina

Total Price$161

Berkeley, CA

Total Price$132

Lugg pricing in Berkeley, CA

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255
Box+	2 Luggers	$265	$3.50	$37	$320

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

Box+

2 Luggers

Base fare$265

Per-mile rate$3.50

Per-stop fee$37

Average cost$320

* Estimate for 5 miles of driving and 15 minutes of labor. Rates vary by city. Every booking includes a small variable booking fee for Lugg's operational and safety costs. Routes over 30 miles add $2/mile for miles 31 to 50, then $2.50/mile above 50. You'll see an upfront price before you book.

Real customer prices

See what Lugg customers paid for similar Aaron's deliveries.

Vince

Moved a queen mattress from IKEA in College Park, MD

Van2 Luggers VAN illustration

Base fare$110.00

Mileage(13 mi @ $2.20/mi)$28.60

Booking fee$8.32

Total price$146.92

Ben

Moved a desk and chair from West Elm in New York, NY

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(9 mi @ $1.92/mi)$17.28

Booking fee$5.99

Total price$105.77

Kevin

Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

XL2 Luggers XL illustration

Base fare$159.50

Mileage(9.8 mi @ $1.33/mi)$12.99

Booking fee$11.01

Total price$183.50

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

Help from real people

Dedicated support

A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.

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Trusted movers

Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

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