A marble side table from the outlet and a sofa that won't fit in the car. Lugg is an on-demand moving and delivery platform where you book local movers to pick up your Crate & Barrel purchase in Alexandria, VA and carry it inside to the room you choose, often within the hour. Enter your store and home address to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
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Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.
Lugg Lite
Lugg Pickup
Lugg Van
Lugg XL
Lugg Box
Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.
Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand Crate and Barrel deliveries in Alexandria, VA.
Daniel and Jabir were extremely helpful! They called me from the IKEA store to verify that they had picked up the right order, responded to my text asking them to call me when they reached my apartment, called me when they did reach, and helped me bring around 11 items (including large pieces of furniture like my bed, desk, and nightstand) up to my apartment! They also got everything done in less than 20 minutes. Could not be more happy! - Shruthi
(Sectional w/ ottoman) Brandon and Earl were absolutely fantastic! From the moment they arrived, they were professional, friendly, and efficient. They handled everything with such care and attention, making the whole moving process stress-free. Not only did they work quickly, but they also went above and beyond to ensure the sectional was protected. Their positive energy and teamwork made the experience genuinely enjoyable. I can’t recommend them enough. If you get the chance to book Brandon and Earl, consider yourself lucky. They turned what could’ve been a stressful move into a smooth and easy process. - Jon
David and Anthony were awesome. They were so efficient and expteely careful with my bookcase. They were energetic and kind. I hope to be able to use them again in the future. - Alisha
These guys were amazing. Expert movers who used lifting techniques to move a huge bookcase and king size bed in minutes! Truly my best Lugg experience yet! - Alexsandra
Coty and Holly are great. They arrived on time; they were exceptionally personable. They were very helpful with the items I had to move. They had items to protect my futon and dresser in their truck, and they helped me get to and from the moving location. They're a great duo, and I definitely recommend them. Thank you! - James
Kendy and Abraham are amazing! They are genuinely kind and friendly and went above and beyond when I needed a large dresser picked up and moved into my apartment. I highly recommend them! You're in great hands! - Nickole
This is my second time being assigned Michael & Jerome for a furniture pickup/drop off, and I cannot recommend them enough. They were communicative the whole way through, especially because I wasn’t at the pickup location. They worked a miracle to get an oversized dresser out a second story window and delivered it upstairs through crazy narrow angles without leaving a single mark on the walls or antique banister. Cannot thank them enough for their professionalism, skillset, and personable nature. - Mary
Walter and Nakai were awesome. This dresser was HEAVY but they handled it with care and got it done. 10/10 would recommend. - Beth
Mahdi and Mateen went above and beyond to help us fit an impossibly large cabinet through an awkward Tetris-like space. They tried everything, even attempting to remove the legs of the dresser! In the end it wouldn’t fit, but not for lack of trying every possible way! They were gracious enough to help us get the piece to an alternate drop off location. They had great customer service and moving experience. I would definitely recommend them!!! - Angie
They did a great job. They dropped it off and were in & out in minutes. The dresser was solid wood and they got it up the two flights of stairs like nothing. I will definitely use this service again! - Alonna
The team was great! Got to pick up and drop off extremely timely and handled our new dresser with care. Awesome duo! - Siobhan
Thank you Sean & Lamar. I really do appreciate their help moving a dresser. They went above and beyond, were friendly, efficient and handled my furniture with extra care. They are definitely experts at what they do. I wanted to give them the highest rating possible. Will definitely use Lugg again. - Candi
Osei and Walter did a fabulous job delivering and then carrying in a fragile dresser. They helped us manuever it into place. They also arrived on time and kept us informed throughout! - Ashley
Anthony was great! Even though he was only supposed to deliver my dresser from IKEA, he offered to assemble it as well. I am not handy at all so I will definitely be using him in the future. - Malaika
Very courteous. Respectful of property while delivering the dresser upstairs to the 2d floor apartment. Would definitely use their services again if the occasion arises. - Jennie
The team was very friendly and capable! Greg especially went out of his way to bring the dresser down by himself while waiting for Efosa. Would recommend Lugg to anyone. - Audrey
They were fantastic! Moved the cabinet quickly and efficiently and made sure everything was set up nicely. Thank you!! - Marissa
Very professional, efficient and friendly movers! Handled the cabinet with great care. Despite the delayed arrival time from an earlier move, am very pleased with the delivery. Would be glad to use them again. - Elizabeth
Both Jerome and Daniel were courteous, professional, patient, and committed from start to finish in protecting, delivering, and moving my furniture to its designated location. When it appeared after numerous tries that one cabinet was too large so that it would not clear the ceiling and walls in the stairwell, they continued to brainstorm on how to get the job done instead of simply giving in to what seemed like an undoable task. They realized from examining the cabinet that it could be divided into two pieces, and they patiently separated the sides and reattached them together upon getting each side up the stairs. Customer service sometimes seems to be a lost concept in the present-day world, but Jerome and Daniel gave top-notch customer service to me! - Stacey
What a great experience! Michael and Rod were very courteous and moved the heavy cabinet into my basement without any issues. They made sure I was happy with the placement and removed all of the coverings. A professional team! That is very hard to come by in Northern VA. Thank you! - Karen
They had a very friendly demeanor, were very professional. They called before they arrived. It seemed like they followed the protocols of their training (took pictures of merchandise) They delivered 5 packages = 3 glass cabinets in 10 minutes, they were in and out and get on with day. - Gilbert
Stephen and Catherine provided professional and efficient service in delivering a 3-seat sofa to my multi-level townhome. They communicated with me from pickup through arrival, and gave helpful suggestions for future deliveries. My leather sofa was covered/protected and they used professional moving equipment. In addition, they both were very friendly and easy to do business with! - Kimberly
These guys were absolute machines! They arrived right on time and got straight to work. I was genuinely impressed (and a little worried for their safety!) by how fast they moved. They navigated a heavy sleeper sofa around a tight L-shaped corner in record time, then zipped through several smaller items without missing a beat. Incredibly efficient—highly recommend! They were also nice & friendly. - Michelle
First experience using Lugg to move a white sofa I bought on FB marketplace. Very impressed with sophistication of these movers! They wrapped the couch in plastic, sealed up the cushions in clean containers and had two dollies. I think we tend to underestimate weight/size of items we want to move but im so glad I opted for the van vs truck and 2 guys versus opting to be the helper for a discount. It did add about 40% to the cost of my couch but still a deal. - Terra
See what Lugg customers paid for similar Crate and Barrel deliveries.
Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ
Matthew
Moved a queen mattress from Mattress Firm in Houston, TX
Srilasya
Moved a sofa from Costco in Kirkland to Bothell, WA
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.
Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.
Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.
Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.
Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.
Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.
Enter your addresses to see your prices and schedule your move
Crate & Barrel may deliver orders on its own schedule, but when you buy in the store or at an outlet and want it home today, that's the gap Lugg fills. Book a Lugg once you've paid, and Lugg movers pick up your purchase and carry it inside to the room you choose, often within the hour. You pay Crate & Barrel for what you buy, and Lugg's upfront estimate covers the delivery. Lugg is an on-demand moving and delivery platform where customers have booked more than 2,000 Crate & Barrel pickups in the past year, from stores and outlets across the country.
Most Crate & Barrel Luggs start at an outlet, where floor models and last-of-a-kind pieces sell fast and usually have to leave with you. Pay at the register, then book a Lugg with the outlet as your pickup and your home as the drop-off. Sofas and sectionals are the most common Crate & Barrel Lugg, followed by tables, chairs, dressers and consoles.
Choose a vehicle at least as long as your longest piece. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. A Van (at least 8 feet) is enclosed, which keeps a sofa or a boxed bed frame dry on a rainy day, and the Pickup and the Van are the two most common choices for a Crate & Barrel run. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a sectional and a dining set in one trip.
Lugg movers wrap and strap each piece before it goes on the truck, which matters most on marble tops, glass shelves and solid wood cabinets. Check the weight of anything with stone in it before you book. Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+. Anything heavier needs more Luggers on the job, so book a second Lugg for the same time window.
Lugg movers carry your Crate & Barrel order to the room of your choice, whether that's a third-floor apartment or a bedroom upstairs. Measure the doorway and the stairwell first so a sectional doesn't stop at the front door. Once it's in place, Lugg movers can assemble it right there in the room, from a bed frame to a dining table.
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the Crate and Barrel store or parking lot in Alexandria. Your movers can often arrive for pickup within the hour, getting your new Crate and Barrel furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Alexandria. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your Crate and Barrel purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Crate and Barrel store in Alexandria, your Luggers can handle the pickup for you. Some Crate and Barrel locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your Crate and Barrel order confirmation number when booking so your movers can easily locate your Crate and Barrel furniture at the Alexandria store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Crate and Barrel in Alexandria that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Crate and Barrel store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Crate and Barrel store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg Crate and Barrel delivery in Alexandria includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Crate and Barrel delivery from start to finish.
Moving help when you need it throughout Alexandria
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