The new mattress arrives this week and the old one has nowhere to go. Lugg is an on-demand moving and delivery service that handles mattress removal in Palo Alto, CA: movers carry the mattress and box spring out and haul them to the recycling center, transfer station or dump you choose. Enter your address and the drop-off address to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
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Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.
Lugg Lite
Lugg Pickup
Lugg Van
Lugg XL
Lugg Box
Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and removal is safe with us.
Our professional 5-star movers, are background checked, and ready to help.
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Victor & Eugene
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With an average 4.9-star rating across 490,530+ verified customer reviews, Lugg is the trusted choice for on-demand mattress removals in Palo Alto, CA.
Their patience and trying to work with the Assisted Living Facility, especially when they were unable to reach me to straighten out the situation. They were being prevented from taking out the old mattress, as the new one had not arrived. However this day had been coordinated with the Assisted Living Facility, but clearly information was not disemminated. - Donna
They were quick and efficient. They made sure to keep an eye out for my chandelier, and other items that were in the area. I especially loved their willingness to take the old mattress to the garage for us after delivering the new mattress! - Rhyan
Jesse and Jose came on time, we're extremely polite, helped us to move the old mattress out to garage. Could not have asked for anything better. They even cleaned the plastic package after them - Abhishek
These guys were so awesome! Friendly, polite and efficient. They helped breakdown and then reassemble my bed, and helped moved out my old mattress too. I was really impressed with how willing they were to go above and betond. This was my first experience; I will definitely use Lugg again in the future! - Candace
Mattress was heavy and not flexible, but they pushed it through awkward stairs. Very nice gentleman! They also informed me tha Lugg has a service to pick up old mattresses! - elena
Edgar and Lonnie were excellent. They came on time and moved our bed into the bedroom, first moving the old mattress and box spring to the garage as we requested. - Carolyn
Move went suprisingly smooth! Issam and Joey were friendly, kept in contact during move, and were careful putting it place in my home. They even helped move my old mattress upstairs. Thank you! - Mayra
Guadalupe worked smartly and efficiently. After seeing my load for donation he offered a second stop at the dump if my donation wasn't accepted. This saved me time and effort. - Maureen
Julian was a rockstar, he came back when I realized I had forgotten some things for him to take to the dump. So kind and moved very quickly on the clock.  Great communication! - Raquel
Manuel and Conrado were great! Very kind and efficient, and took some of my items to the dump after the thrift store wouldn’t accept them. Would recommend! - Joelle
Julian was very professional and a quiet friendly type of guy. Picked up all my mower (riding mower, large dump wagon and equipment and then tarp covered it (raining), strapped it all down and drove a few hours to deliver it to me. He also help me unload the heavy stuff too. Considerate and professional. - Doug
Joy and Yandee were awesome. However Lugg platform really let us down this time. The platform cancelled on us when we requested help of 2 more luggers from Lugg. as a result Joy and Yandee sat idle for another initially, then missed the closing time the dumpster. pls still pay the Luggers for their time and great work. but no I’m NOT ok for me being charged $400+ to Lugg plus dumping the trash separately which is gonna be another $60. I’ll start a billing email thread with the team - Siyi
Well, I did this yesterday already, but I’ll do it again because I’m extremely happy with both these gentlemen. They were super efficient. They worked very well together they offered to place the items anywhere. I wanted them to go rather than just dumping them at the front door, I couldn’t be happier with their service. I would HIGHLY recommend them. - Devon
They arrived so quickly and were very professional. They helped me also by taking my stuff to the dump. - Daphne
They were both fantastic! They got everything out of my house that I needed removed and taken to the dump just before it closed. This really took a load off of my mind! - Andrew
Came on time, nice guy, got the job done and texted to let me know there was no charge for the dump drop off. - Liz
We had a super heavy cold plunge to move from street level down a steep driveway and up several small flights of stairs. The guys took their time and we’re very careful per my request. They also were nice enough to offer to remove the pallet and all the cardboard and take that to the dump for us, which I really appreciated. I don’t know what I’d do without Lugg in my job! - Sarah
These guys were rock stars! They offered to help put furniture together for me and also helped me move heavy furniture to a different floor and took a porch full of boxes to the dump. Amazing duo!! They were so kind and worked fast! Love to hire them again. - Raquel
I had a large piece of furniture that I needed out of the house and wanted to donate. The place that normally takes donations was closed that day so they offered to take it to a couple other places before resigning it to the dump. Super helpful and considerate - Kelly
Two super friendly guys who moved everything quickly and carefully and reorganized the boxes in my shed so somehow there’s even more room in there now than before they put all the boxes in! Took away a bunch of stuff to the dump. All for an amazingly low price. Could not be more satisfied. 100% recommend. Cash tip given so don’t misinterpret the “0 tip.” - Liz
The guys were prompt and friendly. And I had extra garbage in my hands that they gladly took from me as they were headed to the dump on my behalf as well. I love the service!  - Sarah
Followed instructions. Arrived on time. Grabbed the items and hauled them to the dump while I was at work with zero hassles! - Robin
So helpful to have this great pair pick up stuff and bring it to the Berkeley dump. Really recommend them to anyone who needs to get rid of stuff. Thanks again! - Johanna
These guys are my heroes and saved my day! They went above and beyond by shifting direction after recognizing my items wouldn’t be accepted at Goodwill. They took my things all the way to the dump in SF and helped me out immensely!! A+++++ Also: one of my neighbors saw that we were going to leave a couple items at the “free corner” area where folks always leave items for taking. The guy yelled out his window and came out to take pictures, despite me telling him we were not going to dump items and taking the one item we’d left back into the truck. I have photo evidence we didn’t leave anything! These guys were polite and wonderful the whole time. - Hadley
See what Lugg customers paid for similar mattress removals.
Carla
Moved an old fridge and chairs to Recology in San Francisco, CA
Will
Moved junk from the garage to the transfer station in Renton, WA
Matthew
Moved cardboard boxes from Santa Monica to Republic Services Recycle Center in Los Angeles, CA
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Glass, metal, paper, and other recyclable items
Moving boxes and cardboard boxes
Living room, bedroom, office, and other home furniture
TVs, computers, sound systems, and other electronics
Refrigerators, washers, dryers, and other home appliances
Treadmills, bikes, weights, and other home exercise equipment
We can't take hazardous material: paint, chemical liquids and waste, batteries, or propane tanks.
We can take it if it's bagged and sealed, including trash, yard trimmings, soil and compost. We can't take loose material, branches or tree limbs.
Most dumps and recycling centers close in the early afternoon. We recommend calling before you book to confirm they're open and can accept your items.
The dump or recycling center you choose charges a fee based on the combined weight of your items: typically from $35 for a small item up to $150+. Your Luggers pay it at the facility, and it's charged to your card separately from your Lugg total, usually within 48 hours.
Fees vary by facility. Read more about dump fees.
Lugg Lite is perfect for removing a stack of boxes, bags of household clutter, or small items like old lamps and side tables.
Lugg Pickup is a versatile choice for hauling away appliances like refrigerators and washers, a grill, or a few pieces of old furniture.
Lugg Van is the right match for picking up a room's worth of items or debris that requires an enclosed vehicle for contained, secure transport to a recycling center.
Lugg XL is great for removing large quantities of junk, full room clear-outs, or bulky oversized items like sectional sofas and fitness equipment.
Lugg Box is a high-capacity option for bulk junk removal, estate clean-outs, or clearing out an entire home, garage, or office space.
Lugg Box+ is our largest option for whole-home cleanouts, commercial demolition debris, and high-volume junk removal jobs.
Popular disposal & recycling centers in the Palo Alto, CA area. Tap one to start an instant removal estimate with Lugg.
Enter your addresses to see your prices and schedule your move
Getting rid of a mattress comes down to finding somewhere that will accept it and how you're getting it there. You name the destination and a mattress removal service does the carrying and the driving. Lugg movers are on the way within an hour, or you pick a one-hour window that suits you. They take the mattress out of the bedroom, load it, and drive it to the drop-off, so you don't have to fold a queen down a stairwell or strap one to a car roof. One booking can make up to five stops, so the mattress and the bed frame can go to two different places on the same run. Lugg is an on-demand moving and delivery service that carries an old mattress out of the building and hauls it to the recycling center, transfer station or dump you name.
Most things you put out for bulk collection get taken eventually. A mattress often doesn't. Plenty of cities refuse them at the curb outright, or want them sealed in a disposal bag first, because one left out in the rain stops being recyclable. Check what your own city collects first, because that answer decides which job this is.
If your town does run a mattress pickup and you can wait for the date, the curb is the cheapest ending available to you and the only hard part left is the stairs. Lugg movers will carry it down and leave it at the curb: enter your address as both the pickup and the destination. If your town doesn't collect mattresses, or the date is weeks out and the new bed arrives Thursday, mattress disposal means driving it somewhere yourself or booking a mattress haul away.
Where to dispose of a mattress in Palo Alto depends on your city and sometimes your state, and the rules change from one town to the next. Call the site before you put its address on the booking, and ask what time they close as well as what they charge, because plenty of dumps shut in the early afternoon.
Some sites serve only residents of their own municipality, and some need the resident there in person with ID. Your Luggers can't satisfy that second one alone, so if a site asks for it, follow them over in your own car or pick somewhere else. Facilities set their own rules and can still decline a mattress when it arrives.
A mattress is mostly recyclable once it's taken apart, and centers that accept them separate the steel springs, the foam and the timber frame. Mattress recycling is charged per piece rather than by weight, and a box spring counts as its own piece. Most people try donating instead and that rarely works: charities generally won't take a used mattress on hygiene grounds no matter how clean it looks.
Mattress removal is rarely just the mattress. The box spring goes at the same time and it's the more awkward of the two, because it doesn't bend at all. Box spring disposal follows the same rules: same facility, its own fee, counted as a second piece. A bed frame comes apart, a headboard doesn't, and a full bedroom set clears in one booking rather than four.
A mattress is awkward long before it's heavy, so size is the limit you hit first: a king is 76 inches wide and needs a pickup, XL or box truck, while a twin or a full fits a cargo van. Pick the vehicle for everything that's leaving, and add the second stop when the frame is going somewhere different.
Mattress disposal is priced per job rather than as a flat fee, and you'll see your estimate before you book. It's based on the vehicle you choose plus the labor time the movers spend, priced by the minute. There's no hourly minimum, so one mattress down one flight doesn't get rounded up to a half-day block. You can cancel any time before the movers arrive at no charge.
The facility in Palo Alto charges its own fee on top, which your Luggers pay there and which reaches your card separately. Most sites will quote it on the phone when you call about their hours, so it doesn't have to be a surprise.
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