Hot tub delivery in Baltimore, MD

Seamless operation from beginning to end. As a guy who appreciates devising a plan that is executed to perfection, Kemar and Terrance were exceptional in their performance. I researched an IKEA purchase, and got my family moving early on Sunday morning to put eyes on my final selection. Although IKEA's website said delivery was not available in our area (NW DC), they told me about Lugg after the purchase. I scheduled a mid-afternoon, same-day delivery. I went home, cleared the space to accept the delivery, and took the family to brunch. While receiving real-time updates and needing to complete a few other errands, I sent the family home to meet Kemar & Terrance and continued with our other "missions." Kemar & Terrence arrived promptly at the opening of the scheduled delivery window, unloaded our purchases efficiently and carefully, and were on their way. Their professionalism during the delivery was particularly noteworthy. Coming from my Wife, this is extremely high praise as she does not issue it lightly. I recommend these guys without any hesitation. Nicely Done Gentlemen!

Koffi was quick and professional! I was so impressed with his equipment and quick spatial skills. The boxes we ordered were really big but he was able to get them inside with NO bumps or scratches on the walls!! He was super friendly and we are so happy that we got a great experience using this service for the first time.

Daniel and Emmanuel were awesome and very professional. We had a stand alone tub that they moved. We dfly will go to Lugg next time we have a need.

Michael and Emmanuel seriously went above and beyond. They both introduced themselves, advised on the setup, and went out of their way to deliver my HEAVY stainless steel table up to my condo. I’ve never had such incredible, thorough, and friendly customer service from movers. Felt more like friends delivering my table. Couldn’t ask for anything more!

Jahlil arrived later than expected because the Lugg app directed him to the delivery location, not the pick up location. Neither Jahlil nor I could raise anyone at Lugg to help, since they do not have a support line for either Luggers or customers -- "Contact Us" is exclusively email. This is an abject failure of customer support. Jahlil and I talked to one another on the phone and got him to my house. During what must have been a very frustrating experience, Jahlil was calm, patient, and courteous. He delivered my goods. I would happily hire Jahlil again. I cannot say the same for Lugg. Putting drivers out on their own without support is exploitative. Failing to have a customer help line is reason to use an different another delivery service.

Jerome and Jahlil were really good movers under difficult circumstances. The pieces to be moved were in a house that was being refurbished, and boxes and furniture made maneuvering tricky and problem solving necessary. They patiently made their way through and got the things loaded. At delivery all went smoothly and my daughter was very pleased with their work. I’ll definitely use LUGG again and have already told a couple of friends about this service!

My first time using Lugg and it was an amazing experience with these two guys! Arrive during delivery window and worked fast while being careful. Highly recommend and hope I get matched with them again!

Jerome and Michael M were communicative and professional. They arrived for pick-up in a vehicle above expectation and also provided service above expectation. The furniture was secured and protected. Delivery was equally successful. Highly recommend this dynamic duo!

Very pleased with the whole process. Our Luggers were respectful of our home and the piece delivered was wrapped to protect it. Would recommend!

They picked up the furniture from the store and delivered it to the desired room…very professional and nice.

Jahlil & Jenard are true professionals, they handled a long distance delivery with care. They protected my furniture with proper padding and equipment. True gems! -Jasmine

Jerome and Javonni were great. They were professional, friendly, and great problem solvers. I appreciated them going above and beyond to make the delivery happen.

Seamless operation from beginning to end. As a guy who appreciates devising a plan that is executed to perfection, Kemar and Terrance were exceptional in their performance. I researched an IKEA purchase, and got my family moving early on Sunday morning to put eyes on my final selection. Although IKEA's website said delivery was not available in our area (NW DC), they told me about Lugg after the purchase. I scheduled a mid-afternoon, same-day delivery. I went home, cleared the space to accept the delivery, and took the family to brunch. While receiving real-time updates and needing to complete a few other errands, I sent the family home to meet Kemar & Terrance and continued with our other "missions." Kemar & Terrence arrived promptly at the opening of the scheduled delivery window, unloaded our purchases efficiently and carefully, and were on their way. Their professionalism during the delivery was particularly noteworthy. Coming from my Wife, this is extremely high praise as she does not issue it lightly. I recommend these guys without any hesitation. Nicely Done Gentlemen!

Koffi was quick and professional! I was so impressed with his equipment and quick spatial skills. The boxes we ordered were really big but he was able to get them inside with NO bumps or scratches on the walls!! He was super friendly and we are so happy that we got a great experience using this service for the first time.

Daniel and Emmanuel were awesome and very professional. We had a stand alone tub that they moved. We dfly will go to Lugg next time we have a need.

Michael and Emmanuel seriously went above and beyond. They both introduced themselves, advised on the setup, and went out of their way to deliver my HEAVY stainless steel table up to my condo. I’ve never had such incredible, thorough, and friendly customer service from movers. Felt more like friends delivering my table. Couldn’t ask for anything more!

Jahlil arrived later than expected because the Lugg app directed him to the delivery location, not the pick up location. Neither Jahlil nor I could raise anyone at Lugg to help, since they do not have a support line for either Luggers or customers -- "Contact Us" is exclusively email. This is an abject failure of customer support. Jahlil and I talked to one another on the phone and got him to my house. During what must have been a very frustrating experience, Jahlil was calm, patient, and courteous. He delivered my goods. I would happily hire Jahlil again. I cannot say the same for Lugg. Putting drivers out on their own without support is exploitative. Failing to have a customer help line is reason to use an different another delivery service.

Jerome and Jahlil were really good movers under difficult circumstances. The pieces to be moved were in a house that was being refurbished, and boxes and furniture made maneuvering tricky and problem solving necessary. They patiently made their way through and got the things loaded. At delivery all went smoothly and my daughter was very pleased with their work. I’ll definitely use LUGG again and have already told a couple of friends about this service!

My first time using Lugg and it was an amazing experience with these two guys! Arrive during delivery window and worked fast while being careful. Highly recommend and hope I get matched with them again!

Jerome and Michael M were communicative and professional. They arrived for pick-up in a vehicle above expectation and also provided service above expectation. The furniture was secured and protected. Delivery was equally successful. Highly recommend this dynamic duo!

Very pleased with the whole process. Our Luggers were respectful of our home and the piece delivered was wrapped to protect it. Would recommend!

They picked up the furniture from the store and delivered it to the desired room…very professional and nice.

Jahlil & Jenard are true professionals, they handled a long distance delivery with care. They protected my furniture with proper padding and equipment. True gems! -Jasmine

Jerome and Javonni were great. They were professional, friendly, and great problem solvers. I appreciated them going above and beyond to make the delivery happen.