Prime Storage movers in Chicago, IL

Lugg can move almost anything that fits safely in your chosen truck, furniture, boxes, appliances, décor, business inventory, gym equipment, and more. Whether you're moving into, out of, or between Prime Storage storage units in Chicago, Lugg movers handle the heavy lifting so you don't have to.

No, Lugg does not operate storage facilities. We specialize in moving and delivery and can take your items to or from your Prime Storage unit in Chicago, including transfers between different facilities.

Yes, your Luggers can carefully arrange your boxes and furniture to optimize space usage, provided the items can be safely stacked and the facility permits it.

Yes, book Movers only with Lugg: enter your Prime Storage facility address in Chicago, tap Movers only, then pick your crew size. Your Luggers handle the rest, and there's no truck to book.

Yes, Lugg can transport your items from one storage location to another, even across cities, as long as both addresses are within our service area in the Greater Chicago area.

While we cannot recommend specific sizes, your movers can give you feedback on-site if your chosen unit seems too small or too large for your belongings.

Pick the truck that fits what you're moving. Almost every option is a two-Lugger booking, so crew size isn't usually the decision — the Lugg Lite is the exception.

• Lite: 6 ft+ long × 4.5 ft wide. A single Lugger with a pickup truck, for a stack of boxes or a few lighter pieces.
• Pickup: 6 ft+ long × 4.5 ft wide. The same truck as the Lite, with a second Lugger.
• Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. Enclosed, so better in bad weather.
• XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall.
• Box: 12–16 ft long × 6 ft wide × 7 ft tall.
• Box+: 18–24 ft long × 6 ft wide × 7 ft tall. The largest option, built for commercial relocations and anything that needs maximum cargo space.

Tip: Pickup trucks carry a tarp for light rain, but book an enclosed truck — Van, XL, Box or Box+ — if heavier rain is forecast. When in doubt, size up.

Not all box trucks have a lift gate. If your Prime Storage move needs one, say so in the 'What are you moving?' field when booking and Lugg will do its best to accommodate.

Yes, you can book more than one truck and crew for big storage cleanouts or multiple-unit moves. Just book another Lugg for the same time window, and we'll coordinate the additional crew and truck in Chicago.

Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.

The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.

Yes, wait time and any additional stops are billable. To avoid extra charges, please ensure your Prime Storage facility access is arranged and your unit is available before your crew arrives.

We recommend being present to provide gate codes, confirm your Prime Storage unit location, and direct the crew. If you can't be there, make sure your storage facility allows third-party access and that you've shared any required codes or authorizations before move day.

Yes, you can schedule your Lugg within your Chicago Prime Storage facility's access hours, and we'll take care of the rest. It's always a good idea to double-check their hours before booking.

If you're on-site, you can guide the crew through access points. If not, include your Prime Storage units gate code, key card, or instructions in the booking notes, and your Lugg crew will use those details to access your unit following the facility's rules.

Yes, you'll need to pack before your crew arrives, because Lugg does not provide packing services or supplies. Please box or bag any small, loose, or fragile items, including kitchenware, electronics accessories, office supplies, dorm essentials, and any items that could shift during transport.

Your Luggers will bring moving supplies and equipment to protect furniture and larger pieces, but having your items packed ahead of time helps keep your move quick, organized, and damage-free.

No problem, your Lugg crew can assist with any basic disassembly or assembly needed. If an item cannot be made to fit, you may need to rent a larger Prime Storage unit or have the item returned to your pickup location.

Every Lugg Prime Storage move in Chicago includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and know how to get heavy furniture, appliances, and other large items through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Prime Storage move from start to finish. We do not provide moving boxes or mattress covers. Please have these items ready if needed.

We always recommend inspecting your items upon arrival in your new space. In the rare event that damage occurs to your item(s) or your property in Chicago, our Support Team will promptly review the issue, coordinate any necessary repairs or replacements, and work with you to make things right.

To file a damage claim, get in touch through our contact page or use live chat. We'll guide you through the next steps and may ask you to hold the item while we review and resolve the issue as quickly as possible.

For more details, see our Help Center article: What if my items or location get damaged?