A floor-model sofa from the Wayfair Outlet, or four heavy boxes left in your lobby. Lugg is an on-demand moving and delivery platform where you book local movers to pick up your Wayfair purchase in Chicago, IL or carry a delivered order up to the room you choose, often within the hour. Enter your addresses to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
Select day
Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.
Lugg Lite
Lugg Pickup
Lugg Van
Lugg XL
Lugg Box
Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.
Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand Wayfair deliveries in Chicago, IL.
Steven was fantastic. He was proactive with communication and very careful with my items. He even called a second time to let me know it was raining and offered to use a tarp to protect the boxes. I will definitely request his services again. - Julianna
They did a nice job of finding the best option for getting my sofa into the unit. The box wouldn't fix on the elevator. - Juan
Was skeptical because of no phone number. But, booked online, received updates through the entire process with piece of mind being able to see the enroute progression. The drivers were great, putting boxes where I wanted them. Good to know there is a reputable company I can use for large purchases, being a Senior that's important. - Billie
Jesus and Niko arrived on time and did a great job moving 8 large boxes from my apartment to The Salvation Army in Darien. - Laurie
You are in good hands. No matter how challenging, they will get it done, and fast. They brought a van load of heavy (50 plus pound) boxes up three windy flights. Incredible. - Aaron
Carl and rosa were absolutely wonderful! They came right on time, prepared with their truck and went above and beyond to help us with our move. Extremely helpful, hassle free and treated our furniture and boxes with care. Thank you Lugg! - Hina
Getting the job done quick and effectively and handled my boxes with care. Would ask for these guys again - Tagg
Israel and CJ were prompt, careful, and communicative in handling the move of a queen bed frame. I would recommend them for any future items that I need moved. - Christine
Super efficient! Picked up my bed frame 20 minutes after requesting it and brought to my house quickly! Thanks guys - Whitney
Oscar and Nikos were fantastic!! From start to finish they provided exceptional service. Our furniture was in such good hands with them. Communication was excellent. They set up our sectional exactly where we wanted it. Most importantly, they were incredibly polite and thoughtful! What wonderful service! I highly recommend Lugg and our Luggers were 5 stars! Thank you, Oscar and Nikos! - S
John and Aaron were very professional and did a wonderful job transporting and assembling our large sectional. They made the process very easy and we'd recommend them to our friends and family. - Christina
They were amazing. We have a very narrow door and they did everything they could to take the sectional down to the basement. - Deepti
They did an excellent job moving my new sectional into my apartment. My apartment building has very narrow doorways/hallways and they didn't let anything hit the walls!! They were super quick to move the couch in & were patient when I decided I wanted to roll out a new carpet underneath it after they had just finished putting it in place. So patient & kind!! Would definitely recommend them! - Grace
They did a great job delivering our sectional into our living room. They were also careful not hitting our doors and walls. - Blue
The armoire that I needed moved was oversized and awkward. Aaron and Jose were phenomenal! They got it moved. As well, they were very pleasant despite the difficulties. Great service!!! - Shirley
They were prompt and courteous in my home. The armoire that they were moving, was securely wrapped and handled cautiously into condo. - Jane
Your gentlemen greeted me with handshakes and smiles after pinch-hitting for a different Lugg driver who was delayed. They were caring and very efficient—prepared to wrap the bookcase (unnecessary) and equipped with quilts (necessary). If this tip seems small, it’s because I also tipped them in cash. They’re keepers! - Rachael
Both guys were very nice and communicative. They placed the bookcases where I wanted them and even offered to help move the others out of the way. I would not hesitate to book them in the future. - Helen
They were so professional, punctual, and strong enough to pick up and pack 3 large wooden bookcases, as well as bring them safely up to my 3rd floor apartment. Thank you so much guys! - Sofia
Joshua and John were calm and unphased by a tricky narrow staircase with a heavy large dresser. very professional and easy to work with! thanks! - Hope
Freddy and Eric did a great job with moving a dresser purchased from facebook marketplace! They were quick and went above and beyond by throughly wrapping the piece. Would definitely recommend. - Keeley
Nedy & Tyrice were extremely efficient, took a look at my stairs and made a plan to get this enormous dresser up safely (for my home and the furniture). - Caroline
Did a great job moving my solid wood dressers. Were on time and courteous! Thank you for all of your help and heavy lifting! - Leslie
Very polite and professional! Great to work with and got the dresser in the door, no hiccups. Highly recommend! - Gina
See what Lugg customers paid for similar Wayfair deliveries.
Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ
Matthew
Moved a queen mattress from Mattress Firm in Houston, TX
Srilasya
Moved a sofa from Costco in Kirkland to Bothell, WA
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.
Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.
Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.
Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.
Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.
Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.
These Wayfair locations are in the Chicago, IL area. Tap one to start an instant delivery estimate with Lugg.
Enter your addresses to see your prices and schedule your move
Wayfair arranges delivery for orders placed on its website, and Lugg isn't one of its carriers. Lugg covers the two Wayfair jobs that fall outside that: getting a purchase home from a Wayfair Outlet or store the same day, and getting a delivered order the rest of the way inside. Lugg is an on-demand moving and delivery platform that covers both, with Lugg movers who carry your Wayfair furniture to the room you choose, often within the hour.
Wayfair Outlets sell discounted furniture that you'll often want home the same day, and a sofa or a dresser rarely fits in the car. Ask the outlet about its own delivery options when you buy. If you want it home the same day, pay at the register, then book a Lugg from the outlet. Lugg movers pick up from Wayfair Outlets in Naperville, IL, Chandler, AZ, San Marcos, TX, Attleboro, MA, and Hanover, MD, and from the Wayfair stores in Wilmette, IL, and Atlanta, GA. Want it put together too? Add Assembly when you book.
Wayfair furniture often arrives as heavy flat-pack boxes, and a delivery can end at the lobby, the garage or the curb instead of your room. When the boxes and the room are at the same address, book Movers only: tap Movers only under your first address, then on the Crew screen pick 1 Lugger, or pick 2 Luggers for anything over 125 lbs. Lugg movers carry the boxes up the stairs to the room you choose, and you don't book or pay for a truck. If the boxes went to a FedEx or UPS location, or to a neighbor's place down the street, book a standard Lugg with that address as your pickup.
On a Movers only or standard Lugg, Lugg movers can unbox your Wayfair furniture and put it together where it's going to stay, from a bed frame and a dresser to a desk or a patio set. Assembly is part of the labor time on your Lugg, so leave the instructions and hardware with the boxes. Lugg movers don't mount anything to a wall or connect electrical, plumbing or appliances.
Choose a vehicle at least as long as your longest box. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. A Van (at least 8 feet) is enclosed, which keeps cardboard boxes dry on a rainy day. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a sectional and a dining set in one trip. Check the box weights on your order before you book: Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+.
Lugg is an independent moving and delivery platform and isn't part of Wayfair or affiliated with it.
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the Wayfair store or parking lot in Chicago. Your movers can often arrive for pickup within the hour, getting your new Wayfair furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Chicago. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your Wayfair purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Wayfair store in Chicago, your Luggers can handle the pickup for you. Some Wayfair locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your Wayfair order confirmation number when booking so your movers can easily locate your Wayfair furniture at the Chicago store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Wayfair in Chicago that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Wayfair store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Wayfair store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg Wayfair delivery in Chicago includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Wayfair delivery from start to finish.
Moving help when you need it throughout Chicago
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