Design Within Reach delivery in Portland, OR

It's simple! Here's the process:

1. Buy your Design Within Reach furniture: Complete your purchase at the store or the Design Within Reach website and select "in-store pickup."
2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book.
3. Book your Lugg: Schedule a Lugg for pickup within the hour. Enter the store's address in Portland as your pickup location and your home as the drop-off.
4. We handle the rest: Your Luggers will load, transport, and place your Design Within Reach furniture in the room of your choice.

That's what we specialize in! You can book a Lugg right from the Design Within Reach store or parking lot in Portland. Your movers can often arrive for pickup within the hour, getting your new Design Within Reach furniture home faster than traditional delivery.

If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.

Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Portland. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.

Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.

Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

No, Lugg crews cannot complete payment at the store. Please ensure your Design Within Reach purchase is fully paid for and ready for pickup before booking.

Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.

The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Design Within Reach store in Portland, your Luggers can handle the pickup for you. Some Design Within Reach locations may require additional verification, and we will contact you if that's the case.

Yes, upload your digital receipt or provide your Design Within Reach order confirmation number when booking so your movers can easily locate your Design Within Reach furniture at the Portland store.

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.

For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Design Within Reach in Portland that your order is ready for pickup before booking.

You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Design Within Reach store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Design Within Reach store for assistance.

If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.

Every Lugg Design Within Reach delivery in Portland includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.

Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Design Within Reach delivery from start to finish.