How do my Luggers know what to pick up from my Kashew seller, and how will they contact the seller?

When you book, upload photos and a clear description of the item from Kashew in Portland - your Luggers will use this to identify it. They'll also confirm it matches the photos or description you provided so the correct used item is picked up. To keep the seller informed, add their phone number to the Additional Contacts field. Your Luggers will be able to contact them directly once they arrive at the pickup location. Once your crew is en route, you can also message them directly in the [Lugg app](https://short.lu.gg/lugg-app) to relay any last-minute details. This process works smoothly whether the pickup is from a private seller, thrift shop, secondhand store, or estate sale.

Do I need to be present when Lugg picks up my Kashew item from the seller?

No, you don't need to be at the pickup location as long as the Kashew seller is available to release the item and your booking includes clear photos and notes. Most used-item sellers are comfortable meeting directly with the crew. If the seller is leaving the item outside for contactless pickup, please confirm this with them ahead of time and make sure the item is clearly labeled. You'll be able to track your crew's arrival in real time and message them directly in the app.

Does Lugg provide same-day & next-day Kashew delivery in Portland?

Yes, Lugg provides on-demand, same-day, and next-day Kashew deliveries. You can book movers and a truck in as little as 30 minutes, or schedule up to 30 days in advance for a time that works best for you.

What happens if the Kashew seller isn't home or doesn't have the item ready when my Lugg arrives?

Your Luggers will attempt to contact the Kashew seller and wait a reasonable amount of time. Any wait time is billed at your standard per-minute labor rate. If the seller is unresponsive and the pickup can't be completed, the Lugg will be canceled, and a cancellation fee may apply. To avoid this, please confirm the pickup time with the seller 1–2 hours before your arrival window. Double-checking the seller's availability helps prevent common used-item issues like no-shows or last-minute listing changes.

Can Lugg pay the Kashew seller for me when they pick up the item (Cash on Delivery)?

No. For liability and security reasons, Lugg crews cannot handle cash, checks, or digital payments between you and the seller. Please arrange payment directly with the Kashew seller. We recommend using a secure digital payment app after you've confirmed our crew has the item. Handling payment yourself keeps the transaction secure and helps avoid common risks with second hand purchases.

Can Lugg pick up used appliances from the Kashew or other second hand sellers?

Yes! Lugg can pick up and deliver used appliances such as washers, dryers, refrigerators, and stoves, as long as they fit safely in the truck you choose. Please make sure the seller has disconnected the appliance and that any water lines are fully drained before the crew arrives, as Luggers aren't able to provide plumbing or electrical services.

What size truck and crew should I book for my Kashew delivery?

The best truck depends on the size and scope of your Kashew delivery. For most Kashew deliveries involving heavy items, we **strongly recommend a 2-Lugger crew** to ensure everything is handled safely and efficiently. For smaller tasks, or when you'd like to assist, the Lugg Lite (1 Lugger + pickup truck) works great. Here's a quick look at our truck dimensions to help you choose: * Pickup: 6 ft+ long × 4.5 ft wide. The tailgate can stay open for extra length, and all items are secured with straps. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box Truck: 12 ft+ long × 6 ft wide × 7 ft tall. **Tip**: Our Pickup trucks include a tarp for light rain protection, but if the forecast calls for heavier rain, we recommend booking a covered truck, such as a Van, XL, or Box, for extra coverage. If your Kashew delivery requires a lift gate for loading or unloading, please book a Box Truck and add a note to your booking.

Can the crew inspect the item for damage before loading it?

While the Luggers can confirm the items' general condition, they are moving experts, not item inspectors. Upon request, they can perform basic inspections for quality, authenticity, or functionality, billed at the standard labor-minute rate. They will note and photograph any obvious, significant pre-existing damage (e.g., a large crack in a mirror, a torn sofa cushion) to ensure they aren't held responsible. For overall condition or quality concerns, we recommend asking the seller for detailed photos or a short video ahead of time.

Can Lugg disassemble and assemble furniture during my Kashew move?

Yes, your Luggers can help with basic furniture assembly and disassembly during your Kashew delivery. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent assembling or disassembling is included in your total labor.

Will Lugg bring my Kashew item inside and place it where I want it?

Yes! Your Luggers will bring your used item(s) inside, carry it upstairs/downstairs, and place it exactly where you want it, whether that's a living room, bedroom, office, or hallway. There are no extra fees for stairs, tight spaces, or in-home placement, and all handling is billed at the standard per-minute labor rate.

What if Lugg gets there and the Kashew item is not as described, and I don't want it anymore?

If you decide to cancel the purchase and delivery upon our crew's arrival, you may still be responsible for the Lugg booking. This includes situations where the item's size, condition, or appearance doesn't match the listing photos or what the seller described. Lugg's role is item transportation, and we're required to compensate crews for their time and travel.

What supplies and protective equipment will my Luggers bring for my Kashew delivery?

Every Lugg Kashew delivery in Portland includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Kashew delivery from start to finish.

Can you pick up an item and hold it for a few days before delivering it to me in Portland?

No, Lugg does not have storage facilities and can't hold items. Your pickup and delivery in Portland must be completed within the same booking.

The seller offered me another small item for free. Can the Luggers grab that too?

Yes, as long as the additional item(s) fit safely in the truck you booked and don't violate weight or restricted-items policies, we're happy to take them. The extra loading time is billed at the per-minute labor rate. For a smooth pickup, note any possible extras in your Kashew booking details. If you're planning to pick up from multiple sellers, you can also add extra stops directly in your booking.

Kashew delivery in Portland, OR

Found the perfect vintage sofa or designer decor at Kashew? Save on top designer brands and unique, one-of-a-kind, second-hand furniture pieces. Then get them home today with Lugg’s same-day delivery service. Clear pricing, easy booking, and on-demand service in Portland, OR.

Customer paying for vintage furniture and home decor while movers deliver a couch into the home in Portland, OR for a Kashew delivery.

Top rated movers
in Portland, OR

4.9/5

12.3K Reviews

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On-demand Kashew delivery

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Trucks for every size Kashew delivery

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Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

245k+

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1M+

Expert movers 💪

1.29M+

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337k+

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Victor & Eugene

937k+

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Millions of happy customers

Lake Oswego, OR

Great company and I would definitely use them again. Professional, friendly, and they were very gentle when moving an antique record console. 😊 - Julie

Total Price$147

Portland, OR

Brandon and Claudio were very timely and professional. They used so much care to bring an incredibly large and heavy 1930s antique dresser up the outdoor stairs to the house. They protected the dresser and the walls within the house. Highly recommend! - Cynde

Total Price$163

Portland, OR

Josh went so far above and beyond that, I cried tears of joy, by the end. He completely knew what he was doing assessing items, and fitting everything into the truck bed perfectly. On one of the heaviest snow days in five years, he managed to keep everything perfectly dry. He also had to drive for three hours in the snow storm just to get to me, about 8 miles away. He helped keep me safe on the ice while we were unloading, and expertly moved my most delicate heirloom antiques. He did all of this with such kindness and cheer! There’s no way I could praise him enough. I’ll actually never forget what a good job he did for me. Thank you, Josh!!! - Paula

Total Price$169

Portland, OR

The nicest guys! And we had some very difficult and antique pieces to move - they did great! Personable, conscientious and professional - we give them 5 stars!! Thank you - hope to request them next time. - Megan

Total Price$129

Portland, OR

They were very friendly and accommodating. They moved a number of heavy antique items carefully and put them where requested. - heather

Total Price$234

Portland, OR

We had a very very heavy antique table to move, with a stone top and stone footings. Igor and Victoria didn’t hesitate and jumped right on the move. Very professional all the way - positive attitude, super careful and super efficient. A+++ all the way. - Jon

Total Price$225

Portland, OR

These guys rule! They were all the boxes. Simple and direct w questions/ quick and efficient reaction to guidance. My couch was a bit complex- vintage, heavy and fold up so it moved a lot during the process- but these guys kept cool and gentle with the piece! Moving it all the way to where I needed. - Jack

Total Price$117

Portland, OR

I’d give more stars if possible! These two were super helpful and made moving a “vintage treadmill” (read extra heavy) to a new location. They did it with dogged determination, problem solving expertises and super friendly attitude. Thank you! - Brie

Total Price$199

Tigard, OR

Lincoln and Devin did an amazingly efficient move. They extremely careful with their movements and paid close attention to the furniture and doorframe. Thanks for all the help! - Wade

Total Price$332

Portland, OR

Arrived at pick up location a little early. When we arrived at the drop off location, the room still had furniture in it. Claudio & Malic assisted in moving the old things out, as well as setting up all the moved items. - Kathy

Total Price$233

Portland, OR

It was great experience both with Lugg.com and Dylan Brandon. It took my only 2 mins to book. And they came on time and were friendly and very careful with my delicate piece of furniture. - Shelley

Total Price$108

Portland, OR

They even helped me move some other furniture out of my old place, some going to my new place, others just to bring to the curb at the old place. Very handy guys! - Andrew

Total Price$153

Lake Oswego, OR

Great company and I would definitely use them again. Professional, friendly, and they were very gentle when moving an antique record console. 😊 - Julie

Total Price$147

Portland, OR

Total Price$163

Portland, OR

Total Price$169

Portland, OR

Total Price$129

Portland, OR

They were very friendly and accommodating. They moved a number of heavy antique items carefully and put them where requested. - heather

Total Price$234

Portland, OR

Total Price$225

Portland, OR

Total Price$117

Portland, OR

Total Price$199

Tigard, OR

Lincoln and Devin did an amazingly efficient move. They extremely careful with their movements and paid close attention to the furniture and doorframe. Thanks for all the help! - Wade

Total Price$332

Portland, OR

Total Price$233

Portland, OR

It was great experience both with Lugg.com and Dylan Brandon. It took my only 2 mins to book. And they came on time and were friendly and very careful with my delicate piece of furniture. - Shelley

Total Price$108

Portland, OR

They even helped me move some other furniture out of my old place, some going to my new place, others just to bring to the curb at the old place. Very handy guys! - Andrew

Total Price$153

Tigard, OR

Exceptional service from the team! So friendly and knowledgeable! I really appreciate all the work and support they gave to move such a heavy piece of furniture! Great job guys! - Cary

Total Price$111

Lake Oswego, OR

Leon and Brandon arrived on time. They were friendly, had a nice clean truck and did a great job loading and transporting our furniture. - Lisa

Total Price$116

Portland, OR

These guys worked great together and did a fantastic job communicating and unloading our furniture!! Record timing and got it done from order to finish within 2 hours!!! - Sandra

Total Price$130

Beaverton, OR

Claudio & Brandon made the whole process so easy and efficient for me! They were super friendly and took the time to make sure my new patio furniture was set up exactly how I wanted it to be. Their communication was excellent and they made moving the heavy furniture look easy. Thanks guys! - Caitie

Total Price$83

Portland, OR

Great work, picked up furniture for me and brought it into my apartment!!! Excellent communication and efficiency!! - BRIANNA

Total Price$128

Beaverton, OR

Claudio and Anthony were very helpful and careful with the furniture. They put the cabinet table in the space I wanted. Thank you Claudio and Anthony - "Tez"

Total Price$55

Portland, OR

On time, and super efficient. They had an incredibly difficult piece of furniture to navigate stairs with, and they did it with no issues. - Bennett

Total Price$122

Portland, OR

My furniture piece wouldn’t fit through my back gate but Jose and Ramon lifted the item up over the gate! Thanks guys! - Lindsay

Total Price$149

Beaverton, OR

Accommodating and professional service. They arrived on time and were very efficient and careful with handling the couch, which I appreciated. I estimated I would be able to get the furniture up the stairs with only one other person and how wrong I was. Fortunately they were there to help with the heavy lifting, as this job was way beyond what me and another friend would have been handle on our own. Thank you so much again! - Mercedes

Total Price$69

Portland, OR

These guys were amazing! Very prompt and careful while hauling They arrived practically minutes after we got home from ordering the furniture! Couldn’t have asked for better delivery! Thank you 😊 - Billie

Total Price$204

Portland, OR

Very professional and friendly. Were very careful with transporting our furniture. Thank you so much for your amazing service!! - Eneleo

Total Price$123

Vancouver, WA

Jeremy and Robert worked fast and handled my furniture with care. The pickup location was a bit tricky, and the furniture was heavy, but they navigated everything well and delivered it within the expected time frame. - Nicole

Total Price$156

Tigard, OR

Exceptional service from the team! So friendly and knowledgeable! I really appreciate all the work and support they gave to move such a heavy piece of furniture! Great job guys! - Cary

Total Price$111

Lake Oswego, OR

Leon and Brandon arrived on time. They were friendly, had a nice clean truck and did a great job loading and transporting our furniture. - Lisa

Total Price$116

Portland, OR

These guys worked great together and did a fantastic job communicating and unloading our furniture!! Record timing and got it done from order to finish within 2 hours!!! - Sandra

Total Price$130

Beaverton, OR

Total Price$83

Portland, OR

Great work, picked up furniture for me and brought it into my apartment!!! Excellent communication and efficiency!! - BRIANNA

Total Price$128

Beaverton, OR

Claudio and Anthony were very helpful and careful with the furniture. They put the cabinet table in the space I wanted. Thank you Claudio and Anthony - "Tez"

Total Price$55

Portland, OR

On time, and super efficient. They had an incredibly difficult piece of furniture to navigate stairs with, and they did it with no issues. - Bennett

Total Price$122

Portland, OR

My furniture piece wouldn’t fit through my back gate but Jose and Ramon lifted the item up over the gate! Thanks guys! - Lindsay

Total Price$149

Beaverton, OR

Total Price$69

Portland, OR

Total Price$204

Portland, OR

Very professional and friendly. Were very careful with transporting our furniture. Thank you so much for your amazing service!! - Eneleo

Total Price$123

Vancouver, WA

Total Price$156

See all reviews

Lugg pricing in Portland

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

Box

2 Luggers

Base fare$152

Per-mile rate$5.00

Per-min labor$3.00

Average cost$222

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar Kashew deliveries.

Mark

Moved a bar and chairs from Facebook Marketplace in New York, NY

Lite1 Lugger LITE illustration

Base fare$31.20

Mileage(9 mi @ $2.35/mi)$21.15

Labor(16 min @ $1.13/min)$18.02

Booking fee$4.49

Total price$74.86

Most customers pay$88–$117

Kimberly

Moved a hutch from Facebook Marketplace in San Francisco, CA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(1.6 mi @ $2.24/mi)$3.58

Labor(40 min @ $1.63/min)$65.01

Booking fee$6.80

Total price$113.39

Most customers pay$80–$115

Elizabeth

Moved a dining table & 6 chairs from Craigslist in Glenview to Evanston, IL

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(9.1 mi @ $3.08/mi)$28.03

Labor(52 min @ $2.02/min)$105.10

Booking fee$12.84

Total price$213.97

Most customers pay$156–$199

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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