How do my Luggers know what to pick up from my From House to Home seller, and how will they contact the seller?

When you book, upload photos and a clear description of the item from From House to Home in Dallas - your Luggers will use this to identify it. They'll also confirm it matches the photos or description you provided so the correct used item is picked up. To keep the seller informed, add their phone number to the Additional Contacts field. Your Luggers will be able to contact them directly once they arrive at the pickup location. Once your crew is en route, you can also message them directly in the Lugg app to relay any last-minute details. This process works smoothly whether the pickup is from a private seller, thrift shop, secondhand store, or estate sale.

Do I need to be present when Lugg picks up my From House to Home item from the seller?

No, you don't need to be at the pickup location as long as the From House to Home seller is available to release the item and your booking includes clear photos and notes. Most used-item sellers are comfortable meeting directly with the crew. If the seller is leaving the item outside for contactless pickup, please confirm this with them ahead of time and make sure the item is clearly labeled. You'll be able to track your crew's arrival in real time and message them directly in the app.

Does Lugg provide same-day & next-day From House to Home deliveries in Dallas?

Yes, Lugg provides on-demand, same-day, and next-day From House to Home deliveries. You can book movers and a truck within the hour, or schedule up to 60 days in advance for a time that works best for you.

What happens if the From House to Home seller isn't home or doesn't have the item ready when my Lugg arrives?

Your Luggers will attempt to contact the From House to Home seller and wait a reasonable amount of time. Any wait time is billed at your standard per-minute labor rate. If the seller is unresponsive and the pickup can't be completed, the Lugg will be canceled, and a cancellation fee may apply. To avoid this, please confirm the pickup time with the seller 1–2 hours before your arrival window. Double-checking the seller's availability helps prevent common used-item issues like no-shows or last-minute listing changes.

Can Lugg pay the From House to Home seller for me when they pick up the item (Cash on Delivery)?

No, Lugg crews cannot handle cash, checks, or digital payments between you and the seller, for liability and security reasons. Please arrange payment directly with the From House to Home seller. We recommend using a secure digital payment app after you've confirmed our crew has the item. Handling payment yourself keeps the transaction secure and helps avoid common risks with second hand purchases.

Can Lugg pick up used appliances from the From House to Home or other second hand sellers?

Yes, Lugg can pick up and deliver used appliances such as washers, dryers, refrigerators, and stoves, as long as they fit safely in the truck you choose. Please make sure the seller has disconnected the appliance and that any water lines are fully drained before the crew arrives, as Luggers aren't able to provide plumbing or electrical services.

What size truck and crew should I book for my From House to Home delivery?

Pick the truck that fits what you're moving. Almost every option is a two-Lugger booking, so crew size isn't usually the decision — the Lugg Lite is the exception. * Lite: 6 ft+ long × 4.5 ft wide. A single Lugger with a pickup truck, for a stack of boxes or a few lighter pieces. * Pickup: 6 ft+ long × 4.5 ft wide. The same truck as the Lite, with a second Lugger. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. Enclosed, so better in bad weather. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box: 12–16 ft long × 6 ft wide × 7 ft tall. * Box+: 18–24 ft long × 6 ft wide × 7 ft tall. The largest option, built for commercial relocations and anything that needs maximum cargo space. **Tip**: Pickup trucks carry a tarp for light rain, but book an enclosed truck — Van, XL, Box or Box+ — if heavier rain is forecast. When in doubt, size up. Not all box trucks have a lift gate. If your From House to Home delivery needs one, say so in the '**What are you moving?**' field when booking and Lugg will do its best to accommodate.

Can the crew inspect the item for damage before loading it?

While the Luggers can confirm the items' general condition, they are moving experts, not item inspectors. Upon request, they can perform basic inspections for quality, authenticity, or functionality, billed at the standard labor-minute rate. They will note and photograph any obvious, significant pre-existing damage (e.g., a large crack in a mirror, a torn sofa cushion) to ensure they aren't held responsible. For overall condition or quality concerns, we recommend asking the seller for detailed photos or a short video ahead of time.

Can Lugg disassemble and assemble furniture during my From House to Home delivery?

Yes, your Luggers can help with basic furniture disassembly and assembly during your From House to Home delivery. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent disassembling or assembling is included in your total labor.

Will Lugg bring my From House to Home item inside and place it where I want it?

Yes, your Luggers will bring your used item(s) inside, carry it upstairs/downstairs, and place it exactly where you want it, whether that's a living room, bedroom, office, or hallway. Lugg doesn't add a surcharge for stairs, tight spaces, or in-home placement. Handling is billed at the standard per-minute labor rate, so a longer carry means more billed minutes.

What if Lugg gets there and the From House to Home item is not as described, and I don't want it anymore?

If you decide to cancel the purchase and delivery upon our crew's arrival, you may still be responsible for the Lugg booking. This includes situations where the item's size, condition, or appearance doesn't match the listing photos or what the seller described. Lugg's role is item transportation, and we're required to compensate crews for their time and travel.

What supplies and protective equipment will my Luggers bring for my From House to Home delivery?

Every Lugg From House to Home delivery in Dallas includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient From House to Home delivery from start to finish.

Can you pick up an item and hold it for a few days before delivering it to me in Dallas?

No, Lugg does not have storage facilities and can't hold items. Your pickup and delivery in Dallas must be completed within the same booking.

The seller offered me another small item for free. Can the Luggers grab that too?

Yes, as long as the additional item(s) fit safely in the truck you booked and don't violate weight or restricted-items policies, we're happy to take them. The extra loading time is billed at the per-minute labor rate. For a smooth pickup, note any possible extras in your From House to Home booking details. If you're planning to pick up from multiple sellers, you can also add extra stops directly in your booking.

How much does a Lugg cost in Dallas?

Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city. The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.

From House to Home donation delivery in Dallas, TX

From House to Home makes the process of rebuilding a home a little easier. Get your new furniture home same-day without the hassle or heavy lifting.

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From House to Home furniture delivery, on-demand

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Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.

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Schedule up to 5 stops for pickup and dropoff along the way.

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Truck & muscle with every delivery

Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

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Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.

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Dallas, TX loves Lugg
for on-demand deliveries

With an average 4.9-star rating across 8,569+ verified customer reviews, Lugg is the trusted choice for on-demand From House to Home deliveries in Dallas, TX.

See all reviews

Rowlett, TX

Both at pickup and at drop off, they were one street over from their destination. I had to call them to bring them over. Mapping software needs improvement. Very nice guys. - James

Total Price$141

Dallas, TX

Ismail and Deantre were very patient with me as I moved from the pickup to the dropoff location. They were fantastic.. - Shreya

Total Price$82

Prosper, TX

Daniel was incredibly helpful with delivering some fragile items that required a more thoughtful approach due to the circumstances for which we needed to relocate them. He did not hesitate to help in any way he could and went above & beyond from pickup to delivery without hesitation. We truly appreciate all of his help and effort! - Kate

Total Price$91

Allen, TX

Very good experience - knew where the pickup and drop-off was at all times. Delivery was right on schedule. Jose and Laurent were terrific - Charles

Total Price$146

Oak Point, TX

Great first time experience with a slightly not typical pickup location from a horse trailer at a barn. Very fast and will definitely give them a call again should we need their help. - Mariella

Total Price$93

Fort Worth, TX

These guys were awesome, went the extra mile for my pickup due to the wrong pickup address and still showed up with a smile and I couldn’t appreciate it more. Thank you Omolade and Thomas! - Marcus

Total Price$126

Grapevine, TX

1) First of all, NEED to fix this feedback section.. It keeps closing making me have to start the whole close out process overwith AND YOU NEED TO ALLOW USER TO GO BACK AND FORTH EASILY BETWEEN THIS FEEDBACK POP UP AND THE BILL, so that the feedback page will not keep closing while user is trying to give feedback...( Ok, feedback page working better now) 2) Would like specific "live person", not AI, response to my feedback points. 3) I think my overall bill is slightly inflated above what it should be as total labor time was actually 31 minutes not 42 (11 minute driving time form pickup to drop off). AND mileage from pick up to drop off was 4.4 miles not 5. (Total bill needs to be adjusted for that) 4) BOOKING FEE IS EXTRAVAGANT AND WAS NOT INCLUDED IN MY ESTIMATE. MY ESTIMATE WAS $56 +. $1.62 x labor minutes 5) My booking fee stated bill would be $56 + labor minutes X $1.62 per minute ( DID NOT INCLUDE DRIVE TIME COSTS NOT BOOKING FEE 6) MY ACTUAL BILL SHOULD BE $ 118 ( to delete booking fee which was not mentioned as part of my total bill and is EXTRAVAGANT ) minus ( 11 X $1.62 per minute, to correct the real labor time costs ). = approx 118 - $17.82 = $100.08 AND that is what I should be charged. 2) I need to get specific respnse - Thomas

Total Price$100

Frisco, TX

I had an excellent experience with LP and JK. Communication waa timely, clear and efficient They confirmed the pickup ahead of time and they arrived on time at the pick-up location. They followed the instructions from the store to pick up around the back at the dock. I happened to be at the store purchasing additional items which I was able to add to the pick-up. They confirmed all items and let me know they were loaded for delivery. They met me at my home and confirm the locations where the items would be set up . They didn't carefully unloaded each item, a chest of drawers and a glass bookcase, and ensured they were setup to expectation. I will definitely use the service again. - Angela

Total Price$119

Grapevine, TX

Friendly, professional and on time. Good communication with me on day of pickup and delivery. Left my house ready to get back to work. A 10 out of 10. - Margie

Total Price$122

Garland, TX

Thanks to the gentleman for their efficiency and professionalism. The app took them to the wrong pickup location but they quickly called me to clarify, turned right around and delivered my entertainment center without incident. - Derrick

Total Price$239

Burleson, TX

Adrian an Ancil were awesome! I received a text that allowed me to track their progress on my delivery. I also received a text communication from them that allowed me to send them a picture of the receipt that was needed for the pickup. The console I ordered was carefully wrapped and protected for the trip from the store to my house and it was received undamaged. They quickly got my furniture piece, unloaded, unwrapped and placed in the right spot. This was my first time using Lugg and I would definitely use them again! Thank you Adrian and Ancil for a job well-done! - Lisa

Total Price$61

Cedar Hill, TX

Adrian and Will contacted me when they were arriving at HomeGoods for my pickup and made sure they had all the information to confirm my delivery went seamlessly. - Kyah

Total Price$103

Rowlett, TX

Both at pickup and at drop off, they were one street over from their destination. I had to call them to bring them over. Mapping software needs improvement. Very nice guys. - James

Total Price$141

Dallas, TX

Ismail and Deantre were very patient with me as I moved from the pickup to the dropoff location. They were fantastic.. - Shreya

Total Price$82

Prosper, TX

Total Price$91

Allen, TX

Very good experience - knew where the pickup and drop-off was at all times. Delivery was right on schedule. Jose and Laurent were terrific - Charles

Total Price$146

Oak Point, TX

Great first time experience with a slightly not typical pickup location from a horse trailer at a barn. Very fast and will definitely give them a call again should we need their help. - Mariella

Total Price$93

Fort Worth, TX

These guys were awesome, went the extra mile for my pickup due to the wrong pickup address and still showed up with a smile and I couldn’t appreciate it more. Thank you Omolade and Thomas! - Marcus

Total Price$126

Grapevine, TX

Total Price$100

Frisco, TX

Total Price$119

Grapevine, TX

Friendly, professional and on time. Good communication with me on day of pickup and delivery. Left my house ready to get back to work. A 10 out of 10. - Margie

Total Price$122

Garland, TX

Total Price$239

Burleson, TX

Total Price$61

Cedar Hill, TX

Adrian and Will contacted me when they were arriving at HomeGoods for my pickup and made sure they had all the information to confirm my delivery went seamlessly. - Kyah

Total Price$103

Frisco, TX

Thanks guys you was amazing with pickup and delivery service today it was fast and on time, I appreciate all the notifications messages during the process, I highly recommend. - Noor

Total Price$79

Euless, TX

AD and his team were quick and used online receipt photo to pickup and deliver within the 1hr window. Great customer service! - Farzana

Total Price$95

Dallas, TX

Very Professional. The online process was easy, and I was updated throughout all stages of pickup and delivery. Highly recommend. - Michele

Total Price$120

Dallas, TX

Great first time experience with Lugg. The movers did a great job with updating me on pickup and arrival times. They handled my item carefully. Will definitely use again. - Augusta

Total Price$87

Duncanville, TX

Chris was the absolute BEST! He was friendly efficient and made sure the delivery and the setup was done correctly. I’m very appreciative of his service - Cathleen

1 Lugger

Total Price$66

Farmers Branch, TX

Demarion and Ancil were fantastic! They were professional, efficient, and quick, making the entire process smooth and easy. Thank you both for your hard work and excellent service. We really appreciate it and highly recommend Lugg! - Herlinda

Total Price$165

Plano, TX

Hector & Charles did an excellent job moving our bar unit. They took time to make sure our furniture is carefully wrapped. Kept us informed every step of the way. Highly recommend them. - Vivianne

Total Price$111

Benbrook, TX

Very friendly and offered to help with more since they had extra room! Would definitely use them again. - Lisa

Total Price$123

Fort Worth, TX

Last minute I added another stop and it was such a smooth process. These guys were great, efficient and made sure it was an easy and smooth process. Can’t recommend enough! - Taylor

Total Price$372

Dallas, TX

David & Marvin were on time, careful and personable. They worked fast and had no problem with the stairs or tight squeeze through the doorway- would definitely hire again. Clutch - Dominique

Total Price$103

Fort Worth, TX

I would hire Dan for any future job. Hopefully, I can request him. Beyond helpful. Kind! Asks questions. Makes sure he understands where and how far for anything he places. Great guy!! - Meg

Total Price$84

Dallas, TX

This team was wonderful! On time, communicative and efficient. Handled my breakable item with care. 10/10 recommend! - Rachel

Total Price$116

Frisco, TX

Thanks guys you was amazing with pickup and delivery service today it was fast and on time, I appreciate all the notifications messages during the process, I highly recommend. - Noor

Total Price$79

Euless, TX

AD and his team were quick and used online receipt photo to pickup and deliver within the 1hr window. Great customer service! - Farzana

Total Price$95

Dallas, TX

Very Professional. The online process was easy, and I was updated throughout all stages of pickup and delivery. Highly recommend. - Michele

Total Price$120

Dallas, TX

Great first time experience with Lugg. The movers did a great job with updating me on pickup and arrival times. They handled my item carefully. Will definitely use again. - Augusta

Total Price$87

Duncanville, TX

Chris was the absolute BEST! He was friendly efficient and made sure the delivery and the setup was done correctly. I’m very appreciative of his service - Cathleen

1 Lugger

Total Price$66

Farmers Branch, TX

Total Price$165

Plano, TX

Hector & Charles did an excellent job moving our bar unit. They took time to make sure our furniture is carefully wrapped. Kept us informed every step of the way. Highly recommend them. - Vivianne

Total Price$111

Benbrook, TX

Very friendly and offered to help with more since they had extra room! Would definitely use them again. - Lisa

Total Price$123

Fort Worth, TX

Last minute I added another stop and it was such a smooth process. These guys were great, efficient and made sure it was an easy and smooth process. Can’t recommend enough! - Taylor

Total Price$372

Dallas, TX

David & Marvin were on time, careful and personable. They worked fast and had no problem with the stairs or tight squeeze through the doorway- would definitely hire again. Clutch - Dominique

Total Price$103

Fort Worth, TX

I would hire Dan for any future job. Hopefully, I can request him. Beyond helpful. Kind! Asks questions. Makes sure he understands where and how far for anything he places. Great guy!! - Meg

Total Price$84

Dallas, TX

This team was wonderful! On time, communicative and efficient. Handled my breakable item with care. 10/10 recommend! - Rachel

Total Price$116

Lugg pricing in Dallas, TX

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222
Box+	2 Luggers	$195	$5.75	$3.50	$276

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

Box

2 Luggers

Base fare$152

Per-mile rate$5.00

Per-min labor$3.00

Average cost$222

Box+

2 Luggers

Base fare$195

Per-mile rate$5.75

Per-min labor$3.50

Average cost$276

* Estimate for 5 miles of driving and 15 minutes of labor. Rates vary by city. Every booking includes a small variable booking fee for Lugg's operational and safety costs. Routes over 30 miles add $2/mile for miles 31 to 50, then $2.50/mile above 50. You'll see an upfront price before you book.

Real customer prices

See what Lugg customers paid for similar From House to Home deliveries.

Mark

Moved a bar and chairs from Facebook Marketplace in New York, NY

Lite1 Lugger LITE illustration

Base fare$31.20

Mileage(9 mi @ $2.35/mi)$21.15

Labor(16 min @ $1.13/min)$18.02

Booking fee$4.49

Total price$74.86

Most customers pay$88–$117

Kimberly

Moved a hutch from Facebook Marketplace in San Francisco, CA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(1.6 mi @ $2.24/mi)$3.58

Labor(40 min @ $1.63/min)$65.01

Booking fee$6.80

Total price$113.39

Most customers pay$80–$115

Elizabeth

Moved a dining table & 6 chairs from Craigslist in Glenview to Evanston, IL

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(9.1 mi @ $3.08/mi)$28.03

Labor(52 min @ $2.02/min)$105.10

Booking fee$12.84

Total price$213.97

Most customers pay$156–$199

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

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