Fast.. Moved an impossibly heavy antique dresser up 3 steps.. and to another room. Can't thank you guys enough. - James

A rattan chair from the outlet and a dresser that won't fit in the hatchback. Lugg is an on-demand moving and delivery platform where you book local movers to pick up your Serena & Lily purchase in Miami, FL and carry it inside to the room you choose, often within the hour. Enter your store and home address to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
Select day
Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.








Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand Serena and Lily deliveries in Miami, FL.
Fast.. Moved an impossibly heavy antique dresser up 3 steps.. and to another room. Can't thank you guys enough. - James

They picked up a dresser I needed to get delivered from Ikea. They were both very nice and respectful! Also they got to my delivery location on time! And they worked very quickly and efficient! - Teresa

The guys were actually very nice And moved the dresser perfectly I cannot thank you enough great app great service could not be happier will definitely refer and use again - Stacy

Michael and Adriel were an excellent team!! They disassembled, carefully transported, and reassembled a very heavy dining table for me on a Sunday afternoon! I would highly recommend them and book again! Thank you so much! - Sarah

The tracking of the delivery was very helpful. The patio chairs and table were relatively light.....but a bit bulky. Because we live in a Condo with crazy rules for deliveries and non resident entries, we met the delivery at the front door with luggage carts so they wouldn't be burdened with coming inside. They loaded the items onto the carts and we brought them inside and up the elevator. It worked out fine. - Paul

Esteban and Ivonne are amazing, they are friend patience, on time, wear face mask (covid-safe). Plus: Esteban is tall and masculine man, he can single handed lift my corner chair which is about 80 lbs. Thank you so much to deliver my furnitures! - Ping

I discovered the Lugg app from a buyer when I sold my furniture to move from FL from CA, and I’m so glad I did! Without the help of Adriel and Gregory, I would’ve had to spend much more $$ on a new sleeper sofa just so it could be delivered. They were very communicative, handled the fabric with care, and did an expert job getting it to the 6th floor. I’m very grateful to them and Lugg! - Bridget

Awesome guys. Wasn’t an easy move job but they stuck with it and found a way to fit our large sofa upstairs. Would highly recommend and definitely use again. - Christopher

I would like to say it was a rainy day and made sure the sofa was covered. My house is under construction and the also helped me cover the sofa so it wouldn’t get full of dust. Thanks guys! - Idania

Daniel was very personable and professional, we worked together to bring an assembled sleeper sofa to my second door apartment. He arrived right on time. Kudos! - Vaneraissa

They came prior than expected. Very friendly and responsible. Didn’t care I live in a second floor with stairs... they just got my sofa and placed it in my living room in minutes... very happy with the service...!!! Highly recommend..!!! - Sheila

They wrapped my sofa and took care of it! Amazing service, friendly, and super polite guys. I hope i am able to use their services again. Top service! - Dania

They were very professional and nice guys. Shipped up my sofa package. I’m so sorry about the bad weather, you guys were such nice guys to ship the items in this weather. Take care - Stacey

Barry and Brian were so efficient and quick! They completed the job with a positive attitude and were very kind and considerate. They worked tirelessly to fit my couch through the door when it was a tight squeeze, and they got it through. This was such a pleasant and easy move for me thanks to them! - Basya

Great Luggers! Helped with couch up the stairs very carefully and timely. Would definitely recommend them to friends! - Bianca

Both luggs were kind, courteous, And took their time unwrapping and setting up my couch. It was a pleasure meeting them and I will most certainly use the Lugg service in the future. GR - Glenn

They were very communicative in coordinating the move and worked well to bring up a couch that was almost unable to enter the apartment. They aimed to please and please they did. They were very courteous as well. Would recommend again! - Dipan

Ricardo and Sergio were amazing. It has a difficult move of my couch from the 5th floor through the stairs. They were very polite, on time and proffesional. I would use the service again. - Judith

They got my couch delivered extremely quickly and navigated around the apartment without any setbacks. Very friendly too. - Tessa

We had to move a couch into a second floor apartment. He went above and beyond to get it done safely and quickly! - Grace

They were both amazing! So nice and my heroes for being able to fit my insanely huge couch into the door and elevator. MVP of deliveries - Elizabeth

Paul was amazing. He really did go above and beyond to help us get out couch into the apartment (2nd story). We appreciate all of his help. - Bryant

These guys are awesome, they awesomely found a way to make my couch fit into the tiny elevator to my apartment. 10 💫✨⭐️ - Eli

Very quick and extremely helpful did the job in one trip and saved me so much time and stress with a service I didn’t even know existed and would have struggled with alone. I had 3 furniture pieces I ordered that were too heavy for me to carry sitting in my building’s package room for weeks. They came prepared with dollies and moving carts and did all the heavy lifting to get them from the my package room to my apartment unit and even ensured that the placement was too my liking and from start to end were very careful with handling of the fragile packages. They were very friendly and extremely helpful. I had zero issues with their services of these Luggers. Very happy to have found Lugg to help with this matter! Highly recommend! - Simone






See what Lugg customers paid for similar Serena and Lily deliveries.
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Enter your addresses to see your prices and schedule your move
Serena & Lily may deliver orders placed online, but a piece you buy in person at an outlet or a design shop still needs a way home, and that's the gap Lugg fills. Book a Lugg once you've paid, and Lugg movers pick up your purchase and carry it inside to the room you choose, often within the hour. You pay Serena & Lily for what you buy, and Lugg's upfront estimate covers the delivery. Lugg is an on-demand moving and delivery platform where you book local movers to pick up Serena & Lily furniture from outlets and design shops for people who want it home the same day.
Outlet finds rarely fit in the car, and they don't wait around for you to come back with a truck. Pay for your piece at the register, then book a Lugg with the outlet as your pickup and your home as the drop-off. Tables, chairs and dressers are the most common Serena & Lily Luggs, followed by beds and sofas, and rugs, rattan and outdoor pieces come home the same way.
Choose a vehicle at least as long as your longest piece. A Van (at least 8 feet) is enclosed, which keeps upholstery, linen slipcovers and rattan dry, and it's the most common choice for a Serena & Lily run. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a bed, a dresser and a dining set in one trip.
Lugg movers wrap and strap each piece before it goes on the truck, which matters most on painted dressers, woven rattan and anything with a finish that scuffs easily. Solid wood dressers and sideboards are heavy, so check the weight before you book. Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+. Anything heavier needs more Luggers on the job, so book a second Lugg for the same time window.
Lugg movers carry your Serena & Lily order to the room of your choice, whether that's a bedroom up a flight of stairs or a covered porch. Measure the doorway and the stairwell first so a headboard or a sideboard doesn't stop at the front door. Once it's in place, Lugg movers can assemble it right there in the room, from a bed frame to a dining table.
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the Serena and Lily store or parking lot in Miami. Your movers can often arrive for pickup within the hour, getting your new Serena and Lily furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Miami. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your Serena and Lily purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Serena and Lily store in Miami, your Luggers can handle the pickup for you. Some Serena and Lily locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your Serena and Lily order confirmation number when booking so your movers can easily locate your Serena and Lily furniture at the Miami store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Serena and Lily in Miami that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Serena and Lily store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Serena and Lily store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg Serena and Lily delivery in Miami includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Serena and Lily delivery from start to finish.
Moving help when you need it throughout Miami








Services