A floor-model sofa from the Wayfair Outlet, or four heavy boxes left in your lobby. Lugg is an on-demand moving and delivery platform where you book local movers to pick up your Wayfair purchase in Austin, TX or carry a delivered order up to the room you choose, often within the hour. Enter your addresses to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
Select day
Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.
Lugg Lite
Lugg Pickup
Lugg Van
Lugg XL
Lugg Box
Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.
Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand Wayfair deliveries in Austin, TX.
Very friendly and professional. Both Emiliano and Shawn came in, assessed, planned and stocked the boxes in my U-Haul parked out front. They even used a strap of their truck to hold the things . I would definitely recommend them. - Shyamkumar
Jose Tomas and Rafael were super awesome and very helpful with getting these boxes to the FedEx store! - Michael
Very helpful, quick, and efficient when delivering/building my table/chairs and sectional with ottoman. They provided me with additional information on how to possibly combine my sectional. Strongly recommend. - Desiree
Outstanding Service from Michael and Yadier! Michael and Yadier were exceptional. They arrived on time, took extra care to shrink-wrap my white sectional couch, and efficiently navigated my large sectional through narrow doorways. Despite the intense heat, they worked swiftly and thoughtfully. Their professionalism and attention to detail were impressive. Highly, highly recommend Lugg and specifically these two movers! - Kim
They kept me updated on where they were and when to expect them. They also let me change my mind on where I wanted the sectional. It also wasn’t lost on me that it is a holiday. Thank you so much!!! - Kelly
Amazing! They took great care of my very large and heavy dresser. They had to lift it downstairs and did amazing. Brought their own blankets and wrap for the drawers! Would definitely use this team again. Highly recommend! - Lindy
I had an amazing experience with Lugg thanks to two incredible movers who went above and beyond. They moved a massive 200+ lb dresser upstairs (no easy task). They got creative and removed all the drawers to lighten the load and with some smart maneuvering (and a lot of muscle), they made it work. Not only did they handle the heavy lifting like pros, but they were also incredibly kind and thoughtful. They even helped move my old dresser downstairs which I really appreciated! - Kim
Jon and Jeremy were very efficient, cautious and courteous. They move a large desk up to the 3rd floor for me and that thing was HEAVY. I would definitely use them again! Thanks guys!! - Christine
Juan and Jonathan were awesome - super efficient and careful. This desk was quite heavy and they moved it up three flights of stairs. I appreciate it so much! Thank you! - Katie
Matthew and John were amazing and such a huge help. They were super kind and flexible in helping me move a desk out of my college apartment. They are the best! - Raphael
They were wonderful! They told me all the details and ensured I knew what might happen when moving the chair upstairs. They were gracious and kind. Highly recommend! - Ariel
They were very polite and quick to get our items into the house. They worked together to get the items upstairs of our home with no issues. Great work! - Jenna
Matthew and Chris were a great team! They moved all of my furniture up three flights of stairs and put it exactly where I needed it to be! Truly went above and beyond and will definitely recommend to anyone that needs moving and delivery service! - Lydia
No 1. They both supplied the perfect amount of support for this last-minute task I could not have done just myself (up a flight of stairs! during rush hour!) No 2. They finished the job in just the nick of time! - Cee
They moved a VERY heavy antique barber chair up two flights of stairs very quickly. Appreciate their help. - Adam
John and Marcus were absolutely wonderful! We needed last-minute help moving several heavy pieces of furniture, including a couch up the stairs, and they got everything done in an amazing amount of time. They were professional, friendly, efficient, and clearly knew exactly what they were doing. What had turned into a stressful situation for us was handled so quickly and easily once they arrived. I cannot say enough good things about them. I would absolutely use John and Marcus again and highly recommend them. Thank you both so much! - Leslie
Jordan and Valente were very friendly and professional, they brought the TV up the stairs for me and handled everything with care. Thank you both! - Olivia
They were very efficient, brought my couch up stairs with ease, and even made sure to take the wrapping that my couch was in, which was very helpful being that I don’t have a dumpster in my community. The couch came in perfect condition. They were very communicative, and all around wonderful to work with! - Morgan
The BEST! Their communication was awesome. They called when they were on their way to pick up my special item, called when they had it and even when they were on their way. My item was awkward, heavy and special! A Volkswagen bus bar! They carefully wrapped it in a blanket, and then a clear Stretchy material to keep it protected. The first part of the bar would not fit through the front door. So they had to carry it around to the back of the house and they did it with a smile. They even had to move other furniture in the house to get it into the house & to the room where we wanted it. They were very patient and allowed me to attach sticky felt foot pads on the bottom of the legs…all 8 of them. They moved it exactly where we wanted. These two were above & beyond! Thank you! - Jessica
They were great. Friendly and respectful and they even helped move a heavy coffee table to reconfigure my living room. I tipped in cash and gave them beverages and they left with a smile. Highly recommend 😁👍🩷 - Amy
Matthew and Christopher are FANTASTIC! So professional and considerate - they delivered a very heavy credenza and hung around to make sure it was exactly where we wanted it. The credenza was even covered with moving blankets for extra protection. Absolutely the best service! Thank you! - Brooke
Kate and Johnny were awesome!!! Very personable and professional. They worked very hard and quickly. They wrapped and protected my heavy stuff i needed moved. Thank you very much you guys. Great service!!! - Valentina
Both guys were great. Wasn’t communicate with, professional and on time. They moved to heavy pieces for my daughter to her college apartment! Thanks - JACKIE
Luiz & Jeremy were on time & efficient. These guys are strong! They took care in moving a couple of heavy pieces out of awkward spots. Great team! - Cynthia
See what Lugg customers paid for similar Wayfair deliveries.
Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ
Matthew
Moved a queen mattress from Mattress Firm in Houston, TX
Srilasya
Moved a sofa from Costco in Kirkland to Bothell, WA
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.
Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.
Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.
Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.
Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.
Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.
These Wayfair locations are in the Austin, TX area. Tap one to start an instant delivery estimate with Lugg.
Enter your addresses to see your prices and schedule your move
Wayfair arranges delivery for orders placed on its website, and Lugg isn't one of its carriers. Lugg covers the two Wayfair jobs that fall outside that: getting a purchase home from a Wayfair Outlet or store the same day, and getting a delivered order the rest of the way inside. Lugg is an on-demand moving and delivery platform that covers both, with Lugg movers who carry your Wayfair furniture to the room you choose, often within the hour.
Wayfair Outlets sell discounted furniture that you'll often want home the same day, and a sofa or a dresser rarely fits in the car. Ask the outlet about its own delivery options when you buy. If you want it home the same day, pay at the register, then book a Lugg from the outlet. Lugg movers pick up from Wayfair Outlets in Naperville, IL, Chandler, AZ, San Marcos, TX, Attleboro, MA, and Hanover, MD, and from the Wayfair stores in Wilmette, IL, and Atlanta, GA. Want it put together too? Add Assembly when you book.
Wayfair furniture often arrives as heavy flat-pack boxes, and a delivery can end at the lobby, the garage or the curb instead of your room. When the boxes and the room are at the same address, book Movers only: tap Movers only under your first address, then on the Crew screen pick 1 Lugger, or pick 2 Luggers for anything over 125 lbs. Lugg movers carry the boxes up the stairs to the room you choose, and you don't book or pay for a truck. If the boxes went to a FedEx or UPS location, or to a neighbor's place down the street, book a standard Lugg with that address as your pickup.
On a Movers only or standard Lugg, Lugg movers can unbox your Wayfair furniture and put it together where it's going to stay, from a bed frame and a dresser to a desk or a patio set. Assembly is part of the labor time on your Lugg, so leave the instructions and hardware with the boxes. Lugg movers don't mount anything to a wall or connect electrical, plumbing or appliances.
Choose a vehicle at least as long as your longest box. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. A Van (at least 8 feet) is enclosed, which keeps cardboard boxes dry on a rainy day. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a sectional and a dining set in one trip. Check the box weights on your order before you book: Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+.
Lugg is an independent moving and delivery platform and isn't part of Wayfair or affiliated with it.
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the Wayfair store or parking lot in Austin. Your movers can often arrive for pickup within the hour, getting your new Wayfair furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Austin. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your Wayfair purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Wayfair store in Austin, your Luggers can handle the pickup for you. Some Wayfair locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your Wayfair order confirmation number when booking so your movers can easily locate your Wayfair furniture at the Austin store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Wayfair in Austin that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Wayfair store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Wayfair store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg Wayfair delivery in Austin includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Wayfair delivery from start to finish.
Moving help when you need it throughout Austin
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