Very helpful, quick, and efficient when delivering/building my table/chairs and sectional with ottoman. They provided me with additional information on how to possibly combine my sectional. Strongly recommend. - Desiree

A marble side table from the outlet and a sofa that won't fit in the car. Lugg is an on-demand moving and delivery platform where you book local movers to pick up your Crate & Barrel purchase in Austin, TX and carry it inside to the room you choose, often within the hour. Enter your store and home address to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
Select day
Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.








Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand Crate and Barrel deliveries in Austin, TX.
Very helpful, quick, and efficient when delivering/building my table/chairs and sectional with ottoman. They provided me with additional information on how to possibly combine my sectional. Strongly recommend. - Desiree

Amazing! They took great care of my very large and heavy dresser. They had to lift it downstairs and did amazing. Brought their own blankets and wrap for the drawers! Would definitely use this team again. Highly recommend! - Lindy

I had an amazing experience with Lugg thanks to two incredible movers who went above and beyond. They moved a massive 200+ lb dresser upstairs (no easy task). They got creative and removed all the drawers to lighten the load and with some smart maneuvering (and a lot of muscle), they made it work. Not only did they handle the heavy lifting like pros, but they were also incredibly kind and thoughtful. They even helped move my old dresser downstairs which I really appreciated! - Kim

Super friendly and kept me well informed of the moving process and handled my sofa with amazing care! 10/10 - Kaylyn

Showed up quickly, so friendly and helped us get the loveseat sofa bed fro the second floor of an old house, and into our studio! So appreciated their help, speed, and professionalism! - Megan

Carlos and John were very friendly in my Lugg experience (first time user). They took care of my sleeper sofa with care and were great in taking the legs off to get it into the doorway. - Humza

Alisher and Carlos apparently had just run out of plastic wrap on their previous Lugg, so I just recommend to be over prepared in future. They did offer to pick more up on the way to delivery location to wrap in order to leave in my place, which is undergoing some dusty renovation work. I appreciated that but was worried I might be charged. They were friendly, efficient and took care with my sofa. Arrived in the estimated window and delivery went smoothly. - Shelley

Gently carried sofa through the obstacle course of our sales floor. (Note, I already included instructions for a tip via email as the app prompted me to do. So have to select zero here.) - Douglas

Good service! We asked Jon and Jeremy to adjust the locations of our sofas and the rugs, they did it quickly with no question asked. They took very step to ensure the save delivery of the sofa. Thank you Jon and Jeremy! - Weider "Peter"

Rafael and Jose were awesome! They got to my pickup spot incredibly quickly and somehow made all that heavy lifting look easy. I knew my new sofa was in good hands! They were also super polite and easy to deal with. - Camille

So kind and helpful, truly the best experience! Even brought my sofa up to my floor, on the 13th floor. Would highly recommend!! - Neetika

John and Marcus were absolutely wonderful! We needed last-minute help moving several heavy pieces of furniture, including a couch up the stairs, and they got everything done in an amazing amount of time. They were professional, friendly, efficient, and clearly knew exactly what they were doing. What had turned into a stressful situation for us was handled so quickly and easily once they arrived. I cannot say enough good things about them. I would absolutely use John and Marcus again and highly recommend them. Thank you both so much! - Leslie

Not only did they bring a couch and chair from super south Austin to north Central Austin, they pushed it all the way up my huge hilly walkway and even moved my old couch and chair to the curb. AND they played with my dogs! This is my second hire of this duo and they are AMAZING. Worth the money + the tip, and even more. - Jessica

These guys were better than good. I highly recommend their work. My couch was bigger and door was smaller than expected and they worked very hard to get it in. They were very concerned about my wood floors as well. If there were more stars to give I'd rate them higher! - Kim

Wow I am so pleased and happy with this moving job! We realized veryyyy quickly that the couch was not fitting in with the railing on the second floor and they helped unscrew it and be very creative with getting it into my apartment! They were kind, pleasant, professional and determined which I greatly appreciated!! 12/10 would recommend!! - Catherine

They noticed a dirty spot on my new brand couch and provided pictures (from the store) I’m going back to the store to get a discount! Thank you guys! - Flor

They were very efficient, brought my couch up stairs with ease, and even made sure to take the wrapping that my couch was in, which was very helpful being that I don’t have a dumpster in my community. The couch came in perfect condition. They were very communicative, and all around wonderful to work with! - Morgan

Yadier & Michael were fast and efficient! They delivered and assembled my large, heavy couch within an hour of me ordering the service! First time using Lugg & can’t recommend it enough. - Zara

Outstanding Service from Michael and Yadier! Michael and Yadier were exceptional. They arrived on time, took extra care to shrink-wrap my white sectional couch, and efficiently navigated my large sectional through narrow doorways. Despite the intense heat, they worked swiftly and thoughtfully. Their professionalism and attention to detail were impressive. Highly, highly recommend Lugg and specifically these two movers! - Kim

Very quick and efficient! I was shocked at the price for delivery. I got my couch delivered the same day, within 2 hours after purchasing. Heck to the yeah. 👏🏻 👏🏻👏🏻 I’ll definitely use this service again. Thank you!! - Megan

They were really professional and considerate. It was rainy and muddy outside, and they were very careful not to track mud in or walk on the rugs. - Meredith

Michael and Yadier worked so smart and so efficiently - a true team. I couldn’t have moved my furniture or rugs by myself. Because of their help, I had a very productive Saturday! I wish more people knew that Lugg wasn’t just for hiring help to move things from point A to point B, but also to provide help within the house. Lugg was my go-to in San Francisco, and now in Austin! Thank you, Michael and Yadier! - Donna

We are still waiting for the assembly, once they come back and complete the assembly we can mark the lug Complete but right now assembly is still Not done - Jaspreet

They were great! They even helped with assembly, going above and beyond. Tip provided on site. Thank you! - Sarah






See what Lugg customers paid for similar Crate and Barrel deliveries.
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Enter your addresses to see your prices and schedule your move
Crate & Barrel may deliver orders on its own schedule, but when you buy in the store or at an outlet and want it home today, that's the gap Lugg fills. Book a Lugg once you've paid, and Lugg movers pick up your purchase and carry it inside to the room you choose, often within the hour. You pay Crate & Barrel for what you buy, and Lugg's upfront estimate covers the delivery. Lugg is an on-demand moving and delivery platform where customers have booked more than 2,000 Crate & Barrel pickups in the past year, from stores and outlets across the country.
Most Crate & Barrel Luggs start at an outlet, where floor models and last-of-a-kind pieces sell fast and usually have to leave with you. Pay at the register, then book a Lugg with the outlet as your pickup and your home as the drop-off. Sofas and sectionals are the most common Crate & Barrel Lugg, followed by tables, chairs, dressers and consoles.
Choose a vehicle at least as long as your longest piece. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. A Van (at least 8 feet) is enclosed, which keeps a sofa or a boxed bed frame dry on a rainy day, and the Pickup and the Van are the two most common choices for a Crate & Barrel run. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a sectional and a dining set in one trip.
Lugg movers wrap and strap each piece before it goes on the truck, which matters most on marble tops, glass shelves and solid wood cabinets. Check the weight of anything with stone in it before you book. Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+. Anything heavier needs more Luggers on the job, so book a second Lugg for the same time window.
Lugg movers carry your Crate & Barrel order to the room of your choice, whether that's a third-floor apartment or a bedroom upstairs. Measure the doorway and the stairwell first so a sectional doesn't stop at the front door. Once it's in place, Lugg movers can assemble it right there in the room, from a bed frame to a dining table.
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the Crate and Barrel store or parking lot in Austin. Your movers can often arrive for pickup within the hour, getting your new Crate and Barrel furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Austin. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your Crate and Barrel purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Crate and Barrel store in Austin, your Luggers can handle the pickup for you. Some Crate and Barrel locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your Crate and Barrel order confirmation number when booking so your movers can easily locate your Crate and Barrel furniture at the Austin store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Crate and Barrel in Austin that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Crate and Barrel store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Crate and Barrel store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg Crate and Barrel delivery in Austin includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Crate and Barrel delivery from start to finish.
Moving help when you need it throughout Austin








Services