What types of items can Lugg deliver to Goodwill furniture donation centers in Austin?

Lugg can deliver most donation items, including furniture, appliances, clothing, and household goods, as long as they're in good, reusable condition suitable for donation. **Tip**: Before booking your Lugg, double-check your local Goodwill furniture donation centers acceptance policy and drop-off hours in Austin.

Can Lugg deliver to smaller local charities, not just national organizations?

Absolutely, Lugg can drop off your donations at any local charity, nonprofit, thrift store, or community donation center in Austin, not just major organizations like [Goodwill](https://lugg.com/goodwill-industries-pick-up), [Salvation Army](https://lugg.com/salvation-army-usa-pick-up), or [Habitat for Humanity](https://lugg.com/habitat-for-humanity-pick-up).

Does Lugg provide same-day & next-day Goodwill furniture donation pickup in Austin?

Yes, Lugg provides on-demand, same-day, and next-day Goodwill furniture donation pickups. You can book movers and a truck in as little as 30 minutes, or schedule up to 30 days in advance for a time that works best for you.

What supplies and protective equipment will my Luggers bring for my Goodwill furniture donation pickup?

Every Lugg Goodwill furniture donation pickup in Austin includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Goodwill furniture donation pickup from start to finish. We do not provide moving boxes or mattress covers. Please have these items ready if needed.

What size truck and crew should I book for my Goodwill furniture donation pickup?

The best truck depends on the size and scope of your Goodwill furniture donation pickup. For most Goodwill furniture donation pickups involving heavy items, we **strongly recommend a 2-Lugger crew** to ensure everything is handled safely and efficiently. For smaller tasks, or when you'd like to assist, the Lugg Lite (1 Lugger + pickup truck) works great. Here's a quick look at our truck dimensions to help you choose: * Pickup: 6 ft+ long × 4.5 ft wide. The tailgate can stay open for extra length, and all items are secured with straps. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box Truck: 12 ft+ long × 6 ft wide × 7 ft tall. **Tip**: Our Pickup trucks include a tarp for light rain protection, but if the forecast calls for heavier rain, we recommend booking a covered truck, such as a Van, XL, or Box, for extra coverage. If your Goodwill furniture donation pickup requires a lift gate for loading or unloading, please book a Box Truck and add a note to your booking.

Can Lugg donate multiple items or boxes at once?

Yes, Lugg can load and deliver several donation items or boxes at once, as long as everything fits safely in the truck. For multi-stop donation runs, you can add up to 5 stops per Lugg when booking.

Are there size or weight limits for my Goodwill furniture donation pickup?

For safety, the standard [weight limit](https://lugg.com/help/general/does-lugg-have-weight-limits) is 100 lbs per Lugger per item (or 200 lbs for a two-person crew), but there's no limit to how many items you can move, just book the right Lugg truck for your load. Most Goodwill furniture donation pickups should be booked with two Luggers to ensure safe lifting, loading, and placement. For heavier items over 200 lbs, we recommend booking multiple Luggs for safe handling or having someone available to help the crew.

Do items need to be boxed or bagged before my Goodwill furniture donation pick up?

Yes. Smaller items like clothing, linens, or kitchenware should be packed in sturdy boxes or bags for transport. Having your items packed and ready helps our crew complete your donation pickup faster and keeps smaller items secure during transport. Your Luggers can wrap and protect furniture and large items for safe transport.

Do I need to be home for my Goodwill furniture donation pickup?

We recommend that you or someone 18 years or older be present to provide access and confirm which items to take. However, you can also arrange a contactless donation pickup if items are placed safely outside or in an accessible area, just include those details in your Lugg booking.

Do I need to pack my items before my Goodwill furniture move?

Yes. Lugg does not provide packing services or supplies, so please box or bag any small, loose, or fragile items before your crew arrives. This includes things like kitchenware, electronics accessories, office supplies, dorm essentials, and any items that could shift during transport. Your Luggers will bring moving supplies and equipment to protect furniture and larger pieces, but having your items packed ahead of time helps keep your move quick, organized, and damage-free.

What if my Goodwill furniture donation center refuses some of my items?

Not every donation center accepts all items, we always recommend calling ahead of time and confirming they are able to take your items. If the selected Goodwill furniture donation center cannot accept your items, your Luggers will contact you to coordinate another destination or return option. Standard rates apply for rerouting or additional stops. **Tip**: Donation centers often reach capacity later in the day. To avoid delays or rejections, we recommend booking a morning arrival window and calling ahead to confirm that your location is still accepting donations.

What are the most common reasons a Goodwill furniture donation center might reject a donation?

Items may be declined if they're broken, stained, torn, missing parts, or unsafe. Most donation centers also reject old TVs, mattresses, or large appliances due to health or recycling restrictions. To prevent your item(s) from being rejected, we recommend calling ahead to your Goodwill furniture donation drop-off center in Austin to ensure that the location accepts your items.

Can Lugg help with estate cleanouts or large community donation drives in Austin?

Yes! For estate cleanouts, office donations, or community drives in Austin, you can book as many Luggs as needed for pickup and delivery to your chosen Goodwill furniture donation location. Luggers will ensure items are delivered to your selected donation partners safely and efficiently. For multi-stop donation runs, you can add up to 5 stops per Lugg.

Can Lugg dispose of items that charities won't accept?

Yes, Lugg can haul away most items that charities or donation centers won't accept to a local recycling or disposal center in Austin. You can also combine a donation drop-off with a [haul-away](https://lugg.com/junk-hauling) or [disposal](https://lugg.com/furniture-disposal) stop in one Lugg. Tip: Not every recycling or disposal facility accepts all items, so we recommend calling ahead to confirm their hours, accepted items, and any potential fees.

Can Lugg provide proof of donation for tax purposes?

Upon request and when available, Luggers can send you a photo confirmation as proof of donation. For official tax receipts, you'll need to get documentation directly from the Goodwill furniture donation center or charity at drop-off.

Goodwill furniture pickup in Austin, TX

Need to schedule a Goodwill furniture pickup? Lugg provides on-demand service in Austin, TX to pick up your large furniture items and deliver them to your donation center of choice.

Top rated movers
in Austin, TX

4.9/5

3.0K Reviews

4.9/5

42K Ratings

4.6/5

1.2K Reviews

4.8/5

2.5K Reviews

Same-day Goodwill furniture pickup

Track your donation pickup in real time

En-route to pick-up

Donation pickups on your schedule

Select day

Select time

Trucks for every size donation pickup

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+

Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

245k+

Teamwork 🤝

1M+

Expert movers 💪

1.29M+

Friendly 😁

337k+

Efficient ⏱

Victor & Eugene

937k+

Went above and beyond 🚀

EHGJ

Millions of happy customers

Austin, TX

We had a wonderful experience. Efficient, friendly, and very careful with our furniture pickup. Thank you! - Katrina

Total Price$290

Austin, TX

Alisher and Yadier were so much help during the move and genuinely cared about us and about our furniture. They were super pleasant to be around and provided honestly the best experience I or my boyfriend have ever had. - shannon

Total Price$396

Austin, TX

Trevor and Jonathan were great! We’ll definitely use lugg again for our furniture pickup/moving needs based on this experience. - Pam

Total Price$145

Austin, TX

Matthew and Chris were a great team! They moved all of my furniture up three flights of stairs and put it exactly where I needed it to be! Truly went above and beyond and will definitely recommend to anyone that needs moving and delivery service! - Lydia

Total Price$152

Austin, TX

Phenomenal service! They were so fast & moved our furniture like it was their own. I wish I could give 10 stars. - Brooke

Total Price$62

Austin, TX

Great experience with Manuel and Rabah 😊 would definitely recommend these guys to anyone else moving furniture. - Cheyenne

Total Price$118

Austin, TX

Super kind and right on time! Very efficient and careful with the furniture! 🌟🌟🌟🌟🌟 thank you so much! - Kristin

Total Price$140

Austin, TX

These guys were definitely pros! They knew exactly what to do and picked up my furniture from Home Goods for me. I really didn’t even need to be there for them to pick up my items. They worked well together and got the items in my home carefully and professionally. They even taught me how to move them in the future if I need to. Very friendly gentleman! Highly recommend! - Kristin

Total Price$148

Austin, TX

Great guys! Excellent service! I like that they thought through moving large furniture up stairwells and brought plastic wrap to ensure my furniture was protected. - Si

Total Price$133

Round Rock, TX

Great service. Delivered during rush hour traffic. Covered / protected the furniture piece during transit. - Pam

Total Price$103

Austin, TX

Dalton & Rabah were amazing!! Very thankful for them being able to accommodate my furniture pickup last minute. They were perfect for the job - Tyler

Total Price$133

Sunset Valley, TX

They’re so awesome, I lost a receipt that was needed to pick the chair I wanted from a store and they were and kind and patient and spoke to the store staff on my behalf and gave them the purchase proof I had instead of the one the store specifically was asking for , and picked my furniture up and dropped it off seamlessly. - Nitya

Total Price$69

Austin, TX

We had a wonderful experience. Efficient, friendly, and very careful with our furniture pickup. Thank you! - Katrina

Total Price$290

Austin, TX

Total Price$396

Austin, TX

Trevor and Jonathan were great! We’ll definitely use lugg again for our furniture pickup/moving needs based on this experience. - Pam

Total Price$145

Austin, TX

Total Price$152

Austin, TX

Phenomenal service! They were so fast & moved our furniture like it was their own. I wish I could give 10 stars. - Brooke

Total Price$62

Austin, TX

Great experience with Manuel and Rabah 😊 would definitely recommend these guys to anyone else moving furniture. - Cheyenne

Total Price$118

Austin, TX

Super kind and right on time! Very efficient and careful with the furniture! 🌟🌟🌟🌟🌟 thank you so much! - Kristin

Total Price$140

Austin, TX

Total Price$148

Austin, TX

Great guys! Excellent service! I like that they thought through moving large furniture up stairwells and brought plastic wrap to ensure my furniture was protected. - Si

Total Price$133

Round Rock, TX

Great service. Delivered during rush hour traffic. Covered / protected the furniture piece during transit. - Pam

Total Price$103

Austin, TX

Dalton & Rabah were amazing!! Very thankful for them being able to accommodate my furniture pickup last minute. They were perfect for the job - Tyler

Total Price$133

Sunset Valley, TX

Total Price$69

Austin, TX

Macario and Michael were extremely friendly, prompt, and careful with the furniture that they moved for us. We were very happy with their service. - Charity

Total Price$171

Austin, TX

Saved a ton of money by buying furniture and an elliptical at the thrift store and scheduling a Lugg pickup. No hiccups. - Daniel

Total Price$169

Austin, TX

Leo helped deliver a piece of furniture from a store to our home and was an amazing help!! Great communication, efficient and timely! Will definitely hire again! - Chloe

Total Price$49

Austin, TX

They did more than just bring the furniture into the house. They helped set it up exactly as we wanted it - Andrea

Total Price$227

Austin, TX

Super timely delivery. Very professional service. Put heavy furniture item exactly where we asked. Thank you. - Roswell

Total Price$104

Austin, TX

These guys were awesome! I never used this app before, but I’m glad it exists! It came in handy when I purchased a big, heavy piece of furniture. They picked it up and delivered to me! Literally on demand, within 2 hours of purchasing! 👏🏼👏🏼👏🏼 - Ashley

Total Price$88

Austin, TX

Michael and Yadier worked so smart and so efficiently - a true team. I couldn’t have moved my furniture or rugs by myself. Because of their help, I had a very productive Saturday! I wish more people knew that Lugg wasn’t just for hiring help to move things from point A to point B, but also to provide help within the house. Lugg was my go-to in San Francisco, and now in Austin! Thank you, Michael and Yadier! - Donna

Total Price$138

Austin, TX

I have never used Lugg and I am pleasantly surprised! They were quick to respond and I had my furniture within an hour! I received a text for each phase. They were professional, friendly and efficient. Highly recommend! - Max

Total Price$85

Austin, TX

I just used Lugg for the first time and I’m very impressed with the customer service I received and how user-friendly their app is. Also, the men who delivered my furniture were very customer service oriented and did a great job. - Roxanne

Total Price$157

Austin, TX

Prompt delivery. Good communication while in route. Love and care with the piece of furniture. Super great! Will use again! - Jacquie

Total Price$79

Austin, TX

The BEST! Their communication was awesome. They called when they were on their way to pick up my special item, called when they had it and even when they were on their way. My item was awkward, heavy and special! A Volkswagen bus bar! They carefully wrapped it in a blanket, and then a clear Stretchy material to keep it protected. The first part of the bar would not fit through the front door. So they had to carry it around to the back of the house and they did it with a smile. They even had to move other furniture in the house to get it into the house & to the room where we wanted it. They were very patient and allowed me to attach sticky felt foot pads on the bottom of the legs…all 8 of them. They moved it exactly where we wanted. These two were above & beyond! Thank you! - Jessica

Total Price$87

Austin, TX

Chris & Eric did an amazing job! Awesome care and communication throughout the pick up & delivery. Awesome team! - Janette

Total Price$248

Austin, TX

Macario and Michael were extremely friendly, prompt, and careful with the furniture that they moved for us. We were very happy with their service. - Charity

Total Price$171

Austin, TX

Saved a ton of money by buying furniture and an elliptical at the thrift store and scheduling a Lugg pickup. No hiccups. - Daniel

Total Price$169

Austin, TX

Leo helped deliver a piece of furniture from a store to our home and was an amazing help!! Great communication, efficient and timely! Will definitely hire again! - Chloe

Total Price$49

Austin, TX

They did more than just bring the furniture into the house. They helped set it up exactly as we wanted it - Andrea

Total Price$227

Austin, TX

Super timely delivery. Very professional service. Put heavy furniture item exactly where we asked. Thank you. - Roswell

Total Price$104

Austin, TX

Total Price$88

Austin, TX

Total Price$138

Austin, TX

Total Price$85

Austin, TX

Total Price$157

Austin, TX

Prompt delivery. Good communication while in route. Love and care with the piece of furniture. Super great! Will use again! - Jacquie

Total Price$79

Austin, TX

Total Price$87

Austin, TX

Chris & Eric did an amazing job! Awesome care and communication throughout the pick up & delivery. Awesome team! - Janette

Total Price$248

See all reviews

Lugg pricing in Austin

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

Box

2 Luggers

Base fare$152

Per-mile rate$5.00

Per-min labor$3.00

Average cost$222

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar Goodwill furniture donation pickups.

Derek

Moved a sofa to Savers in Worcester, MA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(4 mi @ $2.24/mi)$8.96

Labor(9 min @ $1.62/min)$14.58

Booking fee$3.69

Total price$65.23

Most customers pay$58–$82

Monica

Moved a recliner and bar stools to Goodwill in Glendale, CO

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(24 mi @ $2.24/mi)$53.76

Labor(14 min @ $1.62/min)$22.68

Booking fee$6.87

Total price$121.31

Most customers pay$113–$138

Brian

Moved a table and 6 chairs to Habitat for Humanity in Boston, MA

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(7.1 mi @ $3.08/mi)$21.87

Labor(32 min @ $2.03/min)$64.97

Booking fee$9.88

Total price$164.72

Most customers pay$164–$207

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

Help from real people

Dedicated support

A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.

Learn More

Safe and reliable

Trusted movers

Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

Learn More