How do my Luggers know what to pick up from my From House to Home seller, and how will they contact the seller?

When you book, upload photos and a clear description of the item from From House to Home in Atlanta - your Luggers will use this to identify it. They'll also confirm it matches the photos or description you provided so the correct used item is picked up. To keep the seller informed, add their phone number to the Additional Contacts field. Your Luggers will be able to contact them directly once they arrive at the pickup location. Once your crew is en route, you can also message them directly in the Lugg app to relay any last-minute details. This process works smoothly whether the pickup is from a private seller, thrift shop, secondhand store, or estate sale.

Do I need to be present when Lugg picks up my From House to Home item from the seller?

No, you don't need to be at the pickup location as long as the From House to Home seller is available to release the item and your booking includes clear photos and notes. Most used-item sellers are comfortable meeting directly with the crew. If the seller is leaving the item outside for contactless pickup, please confirm this with them ahead of time and make sure the item is clearly labeled. You'll be able to track your crew's arrival in real time and message them directly in the app.

Does Lugg provide same-day & next-day From House to Home deliveries in Atlanta?

Yes, Lugg provides on-demand, same-day, and next-day From House to Home deliveries. You can book movers and a truck within the hour, or schedule up to 60 days in advance for a time that works best for you.

What happens if the From House to Home seller isn't home or doesn't have the item ready when my Lugg arrives?

Your Luggers will attempt to contact the From House to Home seller and wait a reasonable amount of time. Any wait time is billed at your standard per-minute labor rate. If the seller is unresponsive and the pickup can't be completed, the Lugg will be canceled, and a cancellation fee may apply. To avoid this, please confirm the pickup time with the seller 1–2 hours before your arrival window. Double-checking the seller's availability helps prevent common used-item issues like no-shows or last-minute listing changes.

Can Lugg pay the From House to Home seller for me when they pick up the item (Cash on Delivery)?

No, Lugg crews cannot handle cash, checks, or digital payments between you and the seller, for liability and security reasons. Please arrange payment directly with the From House to Home seller. We recommend using a secure digital payment app after you've confirmed our crew has the item. Handling payment yourself keeps the transaction secure and helps avoid common risks with second hand purchases.

Can Lugg pick up used appliances from the From House to Home or other second hand sellers?

Yes, Lugg can pick up and deliver used appliances such as washers, dryers, refrigerators, and stoves, as long as they fit safely in the truck you choose. Please make sure the seller has disconnected the appliance and that any water lines are fully drained before the crew arrives, as Luggers aren't able to provide plumbing or electrical services.

What size truck and crew should I book for my From House to Home delivery?

Pick the truck that fits what you're moving. Almost every option is a two-Lugger booking, so crew size isn't usually the decision — the Lugg Lite is the exception. * Lite: 6 ft+ long × 4.5 ft wide. A single Lugger with a pickup truck, for a stack of boxes or a few lighter pieces. * Pickup: 6 ft+ long × 4.5 ft wide. The same truck as the Lite, with a second Lugger. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. Enclosed, so better in bad weather. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box: 12–16 ft long × 6 ft wide × 7 ft tall. * Box+: 18–24 ft long × 6 ft wide × 7 ft tall. The largest option, built for commercial relocations and anything that needs maximum cargo space. **Tip**: Pickup trucks carry a tarp for light rain, but book an enclosed truck — Van, XL, Box or Box+ — if heavier rain is forecast. When in doubt, size up. Not all box trucks have a lift gate. If your From House to Home delivery needs one, say so in the '**What are you moving?**' field when booking and Lugg will do its best to accommodate.

Can the crew inspect the item for damage before loading it?

While the Luggers can confirm the items' general condition, they are moving experts, not item inspectors. Upon request, they can perform basic inspections for quality, authenticity, or functionality, billed at the standard labor-minute rate. They will note and photograph any obvious, significant pre-existing damage (e.g., a large crack in a mirror, a torn sofa cushion) to ensure they aren't held responsible. For overall condition or quality concerns, we recommend asking the seller for detailed photos or a short video ahead of time.

Can Lugg disassemble and assemble furniture during my From House to Home delivery?

Yes, your Luggers can help with basic furniture disassembly and assembly during your From House to Home delivery. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent disassembling or assembling is included in your total labor.

Will Lugg bring my From House to Home item inside and place it where I want it?

Yes, your Luggers will bring your used item(s) inside, carry it upstairs/downstairs, and place it exactly where you want it, whether that's a living room, bedroom, office, or hallway. Lugg doesn't add a surcharge for stairs, tight spaces, or in-home placement. Handling is billed at the standard per-minute labor rate, so a longer carry means more billed minutes.

What if Lugg gets there and the From House to Home item is not as described, and I don't want it anymore?

If you decide to cancel the purchase and delivery upon our crew's arrival, you may still be responsible for the Lugg booking. This includes situations where the item's size, condition, or appearance doesn't match the listing photos or what the seller described. Lugg's role is item transportation, and we're required to compensate crews for their time and travel.

What supplies and protective equipment will my Luggers bring for my From House to Home delivery?

Every Lugg From House to Home delivery in Atlanta includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient From House to Home delivery from start to finish.

Can you pick up an item and hold it for a few days before delivering it to me in Atlanta?

No, Lugg does not have storage facilities and can't hold items. Your pickup and delivery in Atlanta must be completed within the same booking.

The seller offered me another small item for free. Can the Luggers grab that too?

Yes, as long as the additional item(s) fit safely in the truck you booked and don't violate weight or restricted-items policies, we're happy to take them. The extra loading time is billed at the per-minute labor rate. For a smooth pickup, note any possible extras in your From House to Home booking details. If you're planning to pick up from multiple sellers, you can also add extra stops directly in your booking.

How much does a Lugg cost in Atlanta?

Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city. The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.

From House to Home donation delivery in Atlanta, GA

From House to Home makes the process of rebuilding a home a little easier. Get your new furniture home same-day without the hassle or heavy lifting.

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From House to Home furniture delivery, on-demand

Deliveries on your schedule

Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.

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Schedule up to 5 stops for pickup and dropoff along the way.

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Truck & muscle with every delivery

Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

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Your delivery is fully backed by our Damage Protection Guarantee

Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.

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Atlanta, GA loves Lugg
for on-demand deliveries

With an average 4.9-star rating across 5,883+ verified customer reviews, Lugg is the trusted choice for on-demand From House to Home deliveries in Atlanta, GA.

See all reviews

Atlanta, GA

I’m very pleased with my Lugg experience Paki and Sadiki were quick, efficient professional, and they took great care to not knock the walls or the door frames which stood out to me. Did a great job. When they arrived at the donation location, there was some confusion about unloading, but they called me, they stayed until everything was finished, and their professionalism was outstanding. I will definitely be using Lugg again, overall, I’m very pleased. - Meg

Total Price$206

Atlanta, GA

Paki and Sadiki took the time to make sure my desk was taken apart and packed away safely, and when the location of my donation center was closed, they were happy to take it to another nearby location! Very helpful and kind! - MICHELLE

Total Price$182

Atlanta, GA

I could not have asked for a better team luggers then Paki and Sadiki. They were quick, professional, carrying and friendly . Paki even went above and beyond helping me find a different place to donate as the Good Will where I was scheduled to donate didn't exempt sofas that day . I would definitely use them again as the app is easy to use and you can get things lugged the same day very reasonably priced. - Krasi

Total Price$251

Atlanta, GA

Dwayne and Kevin were awesome- pickup was smooth and so was delivery despite the truck not making it up the driveway. Thanks! - Hanna

Total Price$141

Atlanta, GA

Sadiki and Devin were fantastic movers! On time and polite, careful with my belongings, and they were both speedy with pickup and drop-off. I'd ask them to help me move again for sure💯 - Morgan

Total Price$139

Roswell, GA

Gabriel and Cedric were timely, professional, and extremely friendly. They handled my pickup with care! Can’t wait for the opportunity to use their services again. - Becca

Total Price$164

Marietta, GA

I wasn’t at pickup or delivery, but I heard from both people that Eric and Rickey were fantastic! Friendly and efficient. Lugg is the best! - Donna

Total Price$274

McDonough, GA

I am amazed at the level of ease to which I was able to schedule a pickup and delivery with a less than 7 hour turnaround. The process was seamless and the updates were awesome. The gentleman who delivered my item were top tier professionals. Lugg will be my new go-to company for deliveries. I tried to rate the service 5 star but there seems to be a glitch in the system with the star ratings. They definitely were 5 star. - Cheryl

Total Price$106

Lawrenceville, GA

This duo did a great job!!! They were timely and efficient. Their communication was great. Rory and Kimary were professional and careful during the pickup and delivery. I’m very pleased with the service they provided! Thank you so much! - Charissa

Total Price$72

Atlanta, GA

The men were friendly, timely and easy to work with. Thank you for making this pickup and delivery experience so easy. - Pamela

Total Price$113

Buford, GA

Rory and Kimary went above and beyond in my pickup/delivery request. They were friendly and provided excellent service. Thank you. - J

Total Price$61

Douglasville, GA

I appreciate how they wrapped up the furniture so it would not get wet in the rain. They kept me informed throughout the process from pickup to delivery. Thank you. - Wynde Jones

Total Price$147

Atlanta, GA

Total Price$206

Atlanta, GA

Total Price$182

Atlanta, GA

Total Price$251

Atlanta, GA

Dwayne and Kevin were awesome- pickup was smooth and so was delivery despite the truck not making it up the driveway. Thanks! - Hanna

Total Price$141

Atlanta, GA

Sadiki and Devin were fantastic movers! On time and polite, careful with my belongings, and they were both speedy with pickup and drop-off. I'd ask them to help me move again for sure💯 - Morgan

Total Price$139

Roswell, GA

Gabriel and Cedric were timely, professional, and extremely friendly. They handled my pickup with care! Can’t wait for the opportunity to use their services again. - Becca

Total Price$164

Marietta, GA

I wasn’t at pickup or delivery, but I heard from both people that Eric and Rickey were fantastic! Friendly and efficient. Lugg is the best! - Donna

Total Price$274

McDonough, GA

Total Price$106

Lawrenceville, GA

Total Price$72

Atlanta, GA

The men were friendly, timely and easy to work with. Thank you for making this pickup and delivery experience so easy. - Pamela

Total Price$113

Buford, GA

Rory and Kimary went above and beyond in my pickup/delivery request. They were friendly and provided excellent service. Thank you. - J

Total Price$61

Douglasville, GA

I appreciate how they wrapped up the furniture so it would not get wet in the rain. They kept me informed throughout the process from pickup to delivery. Thank you. - Wynde Jones

Total Price$147

Atlanta, GA

Very patient crew. Somehow the app had the wrong pickup address and then the second attempt was wrong as well. But they were still patient with me. They did a great job making sure everything was secure as well. - Angela

Total Price$171

Atlanta, GA

In every way with their communication from pickup to dropoff, showing great professionalism upon arrival and through to the completion of the delivery. - John

Total Price$59

Atlanta, GA

Edward & Syvalia were so nice and professional! They alerted me upon arrival to the pickup location and my home, and were so helpful in placing the packages. I'm so grateful for their help! - Dionne

Total Price$52

Avondale Estates, GA

Rashad and Jospeh were efficient, very careful, and helpful with hooking up my appliances. Would def recommend! - John

Total Price$132

Marietta, GA

Adrien and Larson helped me move some heavy items and did a great job. They were on time, professional, and careful with everything. They worked efficiently, handled the lifting with ease, and were friendly throughout. I'd gladly book them again through Lugg. Highly recommend! - Jac-Martin

Total Price$174

Dallas, GA

These two young men moved mountains today! I had alot of heavy potted plants they moved for me. Absolutely awesome workmanship, punctuality, polite, worked hard and steady. They were very willing to please! Thanks guys! My tip didnt show because I paid in person! Highly recommend! M Hunt - Marsha

Total Price$189

Atlanta, GA

Lugg added an extra stop and wasted more time in my dime. I would like to talk to a human agent about this to be reimbursed - Rich

Total Price$151

Kennesaw, GA

Nice guys. They delivered a lot of my houseplants and other delicate items that arrived in perfect condition. - Kate

Total Price$110

Atlanta, GA

They were awesome! They really knew their stuff, were careful, and they were friendly with a great attitude. I'd request them next time if I could! - Justin

Total Price$177

Marietta, GA

Dwayne and Kevin showed up on time and were efficient. It was a painless move. I appreciate their help - Caroline

Total Price$224

Dunwoody, GA

James and Desmond were so kind and helpful. They worked quickly and made this process extremely easy. - Faith

Total Price$137

Atlanta, GA

Paki and Sadiki were wonderful! They went above and beyond to help me and I’m so grateful and happy with my experience!! - Giulia

Total Price$399

Atlanta, GA

Total Price$171

Atlanta, GA

In every way with their communication from pickup to dropoff, showing great professionalism upon arrival and through to the completion of the delivery. - John

Total Price$59

Atlanta, GA

Edward & Syvalia were so nice and professional! They alerted me upon arrival to the pickup location and my home, and were so helpful in placing the packages. I'm so grateful for their help! - Dionne

Total Price$52

Avondale Estates, GA

Rashad and Jospeh were efficient, very careful, and helpful with hooking up my appliances. Would def recommend! - John

Total Price$132

Marietta, GA

Total Price$174

Dallas, GA

Total Price$189

Atlanta, GA

Lugg added an extra stop and wasted more time in my dime. I would like to talk to a human agent about this to be reimbursed - Rich

Total Price$151

Kennesaw, GA

Nice guys. They delivered a lot of my houseplants and other delicate items that arrived in perfect condition. - Kate

Total Price$110

Atlanta, GA

They were awesome! They really knew their stuff, were careful, and they were friendly with a great attitude. I'd request them next time if I could! - Justin

Total Price$177

Marietta, GA

Dwayne and Kevin showed up on time and were efficient. It was a painless move. I appreciate their help - Caroline

Total Price$224

Dunwoody, GA

James and Desmond were so kind and helpful. They worked quickly and made this process extremely easy. - Faith

Total Price$137

Atlanta, GA

Paki and Sadiki were wonderful! They went above and beyond to help me and I’m so grateful and happy with my experience!! - Giulia

Total Price$399

Lugg pricing in Atlanta, GA

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

Box

2 Luggers

Base fare$152

Per-mile rate$5.00

Per-min labor$3.00

Average cost$222

* Estimate for 5 miles of driving and 15 minutes of labor. Rates vary by city. Every booking includes a small variable booking fee for Lugg's operational and safety costs. Routes over 30 miles add $2/mile for miles 31 to 50, then $2.50/mile above 50. You'll see an upfront price before you book.

Real customer prices

See what Lugg customers paid for similar From House to Home deliveries.

Mark

Moved a bar and chairs from Facebook Marketplace in New York, NY

Lite1 Lugger LITE illustration

Base fare$31.20

Mileage(9 mi @ $2.35/mi)$21.15

Labor(16 min @ $1.13/min)$18.02

Booking fee$4.49

Total price$74.86

Most customers pay$88–$117

Kimberly

Moved a hutch from Facebook Marketplace in San Francisco, CA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(1.6 mi @ $2.24/mi)$3.58

Labor(40 min @ $1.63/min)$65.01

Booking fee$6.80

Total price$113.39

Most customers pay$80–$115

Elizabeth

Moved a dining table & 6 chairs from Craigslist in Glenview to Evanston, IL

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(9.1 mi @ $3.08/mi)$28.03

Labor(52 min @ $2.02/min)$105.10

Booking fee$12.84

Total price$213.97

Most customers pay$156–$199

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

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