Argeny and Leander did a great job dealing with a challenging parking situation and bringing my dresser my three flights of stairs. I am grateful for their professionalism and help! - Angela

A rattan chair from the outlet and a dresser that won't fit in the hatchback. Lugg is an on-demand moving and delivery platform where you book local movers to pick up your Serena & Lily purchase in Boston, MA and carry it inside to the room you choose, often within the hour. Enter your store and home address to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
Select day
Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.








Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand Serena and Lily deliveries in Boston, MA.
Argeny and Leander did a great job dealing with a challenging parking situation and bringing my dresser my three flights of stairs. I am grateful for their professionalism and help! - Angela

Cliff and Julie were fantastic. They did an excellent job moving my newly purchased dresser chest into my space flawlessly. I tipped them both in cash. Thank you guys! - Jamie

Thank you so much!! Super fast and efficient with a dresser we could not have moved ourselves :) Highly recommend!!! - Shradha

This is my 2nd time having Calvin and Muhammad. They're absolutely wonderful. I bought a dresser off FB marketplace, and I met them at the pickup since I had to pay the seller. They were all packed up and leaving before the Uber I booked was even finished assigning a driver. I arrived home about 4-5 minutes after they arrived, and they were already finished! If you're worried about the additional per minute cost, with Calvin and Muhammad, you don't have to. I don't know if their alter egos are something similar to The Flash, but I wouldn't be surprised if that's the case. One minute, everything is normal, next minute, there's a dresser in the living room. THANKS GUYS! - Melissa

Glen and Lamin were excellent transporters of my dresser! They were very friendly and very knowledgeable about their job. This piece of furniture was very heavy but they made it look easy! They are assets to your company! Thank you very much Glen and Lamin for a job well done! I greatly appreciate it. - Mary

So helpful!!! Took them all of 5 min to carry a dresser up all my apartment stairs. Polite & professional! Absolutely saved the day!!! Will definitely use again in the future. :D - Ashley

These guys are always the BEST! So punctual and they carefully wrapped the dresser for transport. The woman I bought the dresser from asked me for the name of the moving company I used bc she was so impressed, so these guys are bringing in new business! - Carolyn

Dennis and Chaz were great. Friendly, fast, and stayed to make sure that a dresser they were delivering was even before they left. - Jean

They were so nice and professional in moving a dresser up to our top floor apartment. Would happily recommend!! - Kristina

polite and professional. got a heavy awkward dresser down a skinny stairway. helped on the other end as well. couldn’t have done it without them. we’d use these guys again in heartbeat! - Alexandra

I had a great experience with Lugg! The two movers arrived on time, were very professional, and handled my dining table with great care. Everything was done quickly, smoothly, and without any hassle. I honestly wish every delivery service was this efficient. I’ll definitely use Lugg again and highly recommend them to anyone who needs reliable help. Thank you, Lugg! - Gaethane

Euclides and Damari were so friendly and diligent. They picked up a dining table and chairs I purchased and made sure to make sure the table was put together perfectly. - Michelle

Dushku and Steven went above and beyond to get a very very heavy piece of furniture into my condo. They were patient, understanding, and so effective. They helped me move my old TV console out of the way in order to put the new one where I wanted it to be. I couldn’t be more grateful that I had these two men to get the job done!! - Taylor

Lance & Lamin did a great job moving two swivel chairs and a console for us. They were careful and wrapped everything. They are also just wonderful people. - Abigail

Frederick was a rockstar. He ensured the item arrived at my apartment without any mishaps. He even had a dolly so I didn’t need to help lift the armchair. I would use this driver again snd again and again. Thank you so much…. Until next time. - john

They went above and beyond to put the chairs where I wanted. They were really polite and kind. They helped me take a door off and back on to get the chairs in my bedroom. So incredibly helpful! - Jessica

I would highly recommend this company! My chair was purchased and delivered within 3 hours! Great job! - Mary

They persevered when we couldn't get it through a door, and worked together to figure out how to take the back off the chair. - Erin

Kept up to date on delivery via app. Called upon arrival. Very pleasant. It took no time to get chairs in the house. Very happy. Thank you - Michelle

The Lugg team did an outstanding job delivering two chairs for me. They were not only prompt and professional but also incredibly friendly and kind throughout the entire process. They handled my furniture with care and ensured everything was delivered safely and in perfect condition. Their positive attitude made the experience even better. I couldn’t have asked for better service—highly recommend! - Jeanne

Figured out a difficult entry to the house that would work . Handled the chair with care. Moved other furniture in the room to accommodate the chair. Patient. Personable. On time!! Texted ahead. - Mary K

They were so very consider and careful, gentle even, as they moved my chairs into place and helped me get the room perfect! - Lynn

Very professional. Introduced themselves and shook my hand. Chair delivered on time and they put it where I wanted it. Great job ! - Dawn

James delivered the chair with the help of my husband. He was kind and arrived a bit after the scheduled time. We would definitely use Lugg again for delivery - Jasmyne






See what Lugg customers paid for similar Serena and Lily deliveries.
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Enter your addresses to see your prices and schedule your move
Serena & Lily may deliver orders placed online, but a piece you buy in person at an outlet or a design shop still needs a way home, and that's the gap Lugg fills. Book a Lugg once you've paid, and Lugg movers pick up your purchase and carry it inside to the room you choose, often within the hour. You pay Serena & Lily for what you buy, and Lugg's upfront estimate covers the delivery. Lugg is an on-demand moving and delivery platform where you book local movers to pick up Serena & Lily furniture from outlets and design shops for people who want it home the same day.
Outlet finds rarely fit in the car, and they don't wait around for you to come back with a truck. Pay for your piece at the register, then book a Lugg with the outlet as your pickup and your home as the drop-off. Tables, chairs and dressers are the most common Serena & Lily Luggs, followed by beds and sofas, and rugs, rattan and outdoor pieces come home the same way.
Choose a vehicle at least as long as your longest piece. A Van (at least 8 feet) is enclosed, which keeps upholstery, linen slipcovers and rattan dry, and it's the most common choice for a Serena & Lily run. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a bed, a dresser and a dining set in one trip.
Lugg movers wrap and strap each piece before it goes on the truck, which matters most on painted dressers, woven rattan and anything with a finish that scuffs easily. Solid wood dressers and sideboards are heavy, so check the weight before you book. Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+. Anything heavier needs more Luggers on the job, so book a second Lugg for the same time window.
Lugg movers carry your Serena & Lily order to the room of your choice, whether that's a bedroom up a flight of stairs or a covered porch. Measure the doorway and the stairwell first so a headboard or a sideboard doesn't stop at the front door. Once it's in place, Lugg movers can assemble it right there in the room, from a bed frame to a dining table.
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the Serena and Lily store or parking lot in Boston. Your movers can often arrive for pickup within the hour, getting your new Serena and Lily furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Boston. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your Serena and Lily purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Serena and Lily store in Boston, your Luggers can handle the pickup for you. Some Serena and Lily locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your Serena and Lily order confirmation number when booking so your movers can easily locate your Serena and Lily furniture at the Boston store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Serena and Lily in Boston that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Serena and Lily store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Serena and Lily store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg Serena and Lily delivery in Boston includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Serena and Lily delivery from start to finish.
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