Cliff and Julie were fantastic. They did an excellent job moving my newly purchased dresser chest into my space flawlessly. I tipped them both in cash. Thank you guys! - Jamie

A rattan chair from the outlet and a dresser that won't fit in the hatchback. Lugg is an on-demand moving and delivery service that picks up your Serena & Lily purchase in Boston, MA and carries it inside to the room you choose, often within the hour. Enter your store and home address to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
Select day
Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.








Our professional 5-star movers, are background checked, and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across 11,418+ verified customer reviews, Lugg is the trusted choice for on-demand Serena and Lily deliveries in Boston, MA.
Cliff and Julie were fantastic. They did an excellent job moving my newly purchased dresser chest into my space flawlessly. I tipped them both in cash. Thank you guys! - Jamie

Thank you so much!! Super fast and efficient with a dresser we could not have moved ourselves :) Highly recommend!!! - Shradha

This is my 2nd time having Calvin and Muhammad. They're absolutely wonderful. I bought a dresser off FB marketplace, and I met them at the pickup since I had to pay the seller. They were all packed up and leaving before the Uber I booked was even finished assigning a driver. I arrived home about 4-5 minutes after they arrived, and they were already finished! If you're worried about the additional per minute cost, with Calvin and Muhammad, you don't have to. I don't know if their alter egos are something similar to The Flash, but I wouldn't be surprised if that's the case. One minute, everything is normal, next minute, there's a dresser in the living room. THANKS GUYS! - Melissa

Glen and Lamin were excellent transporters of my dresser! They were very friendly and very knowledgeable about their job. This piece of furniture was very heavy but they made it look easy! They are assets to your company! Thank you very much Glen and Lamin for a job well done! I greatly appreciate it. - Mary

So helpful!!! Took them all of 5 min to carry a dresser up all my apartment stairs. Polite & professional! Absolutely saved the day!!! Will definitely use again in the future. :D - Ashley

These guys are always the BEST! So punctual and they carefully wrapped the dresser for transport. The woman I bought the dresser from asked me for the name of the moving company I used bc she was so impressed, so these guys are bringing in new business! - Carolyn

Dennis and Chaz were great. Friendly, fast, and stayed to make sure that a dresser they were delivering was even before they left. - Jean

They were so nice and professional in moving a dresser up to our top floor apartment. Would happily recommend!! - Kristina

polite and professional. got a heavy awkward dresser down a skinny stairway. helped on the other end as well. couldn’t have done it without them. we’d use these guys again in heartbeat! - Alexandra

I had a great experience with Lugg! The two movers arrived on time, were very professional, and handled my dining table with great care. Everything was done quickly, smoothly, and without any hassle. I honestly wish every delivery service was this efficient. I’ll definitely use Lugg again and highly recommend them to anyone who needs reliable help. Thank you, Lugg! - Gaethane

Euclides and Damari were so friendly and diligent. They picked up a dining table and chairs I purchased and made sure to make sure the table was put together perfectly. - Michelle

Dushku and Steven went above and beyond to get a very very heavy piece of furniture into my condo. They were patient, understanding, and so effective. They helped me move my old TV console out of the way in order to put the new one where I wanted it to be. I couldn’t be more grateful that I had these two men to get the job done!! - Taylor

Lance & Lamin did a great job moving two swivel chairs and a console for us. They were careful and wrapped everything. They are also just wonderful people. - Abigail

Frederick was a rockstar. He ensured the item arrived at my apartment without any mishaps. He even had a dolly so I didn’t need to help lift the armchair. I would use this driver again snd again and again. Thank you so much…. Until next time. - john

They went above and beyond to put the chairs where I wanted. They were really polite and kind. They helped me take a door off and back on to get the chairs in my bedroom. So incredibly helpful! - Jessica

I would highly recommend this company! My chair was purchased and delivered within 3 hours! Great job! - Mary

They persevered when we couldn't get it through a door, and worked together to figure out how to take the back off the chair. - Erin

Kept up to date on delivery via app. Called upon arrival. Very pleasant. It took no time to get chairs in the house. Very happy. Thank you - Michelle

The Lugg team did an outstanding job delivering two chairs for me. They were not only prompt and professional but also incredibly friendly and kind throughout the entire process. They handled my furniture with care and ensured everything was delivered safely and in perfect condition. Their positive attitude made the experience even better. I couldn’t have asked for better service—highly recommend! - Jeanne

Figured out a difficult entry to the house that would work . Handled the chair with care. Moved other furniture in the room to accommodate the chair. Patient. Personable. On time!! Texted ahead. - Mary K

They were so very consider and careful, gentle even, as they moved my chairs into place and helped me get the room perfect! - Lynn

Very professional. Introduced themselves and shook my hand. Chair delivered on time and they put it where I wanted it. Great job ! - Dawn

James delivered the chair with the help of my husband. He was kind and arrived a bit after the scheduled time. We would definitely use Lugg again for delivery - Jasmyne

Erica and Aljeny are amazing and I would highly recommend them! They moved my bed, my couch, chairs, a heavy A/C unit, and bookshelves in under 90 minutes - including transit time in between. They expertly maneuvered through several flights of stairs and tight corners, typical of old Boston homes. More than that, they were friendly and kind all throughout, which made the moving process fun and far less stressful. - Leslie






See what Lugg customers paid for similar Serena and Lily deliveries.

Vince
Moved a queen mattress from IKEA in College Park, MD


Ben
Moved a desk and chair from West Elm in New York, NY


Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.


Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Enter your addresses to see your prices and schedule your move
Serena & Lily may deliver orders placed online, but a piece you buy in person at an outlet or a design shop still needs a way home, and that's the gap Lugg fills. Book a Lugg once you've paid, and Lugg movers pick up your purchase and carry it inside to the room you choose, often within the hour. You pay Serena & Lily for what you buy, and Lugg's upfront estimate covers the delivery. Lugg is an on-demand moving and delivery service that picks up Serena & Lily furniture from outlets and design shops for people who want it home the same day.
Outlet finds rarely fit in the car, and they don't wait around for you to come back with a truck. Pay for your piece at the register, then book a Lugg with the outlet as your pickup and your home as the drop-off. Tables, chairs and dressers are the most common Serena & Lily Luggs, followed by beds and sofas, and rugs, rattan and outdoor pieces come home the same way.
Choose a vehicle at least as long as your longest piece. A Van (at least 8 feet) is enclosed, which keeps upholstery, linen slipcovers and rattan dry, and it's the most common choice for a Serena & Lily run. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a bed, a dresser and a dining set in one trip.
Lugg movers wrap and strap each piece before it goes on the truck, which matters most on painted dressers, woven rattan and anything with a finish that scuffs easily. Solid wood dressers and sideboards are heavy, so check the weight before you book. Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+. Anything heavier needs more Luggers on the job, so book a second Lugg for the same time window.
Lugg movers carry your Serena & Lily order to the room of your choice, whether that's a bedroom up a flight of stairs or a covered porch. Measure the doorway and the stairwell first so a headboard or a sideboard doesn't stop at the front door. Once it's in place, Lugg movers can assemble it right there in the room, from a bed frame to a dining table.
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