Wonderful job, took a large, antique, heavy dresser and nightstand set up apartment stairs and through a narrow entry with ease, care and efficiency! Would use them both again! - Claire

A rattan chair from the outlet and a dresser that won't fit in the hatchback. Lugg is an on-demand moving and delivery platform where you book local movers to pick up your Serena & Lily purchase in Los Angeles, CA and carry it inside to the room you choose, often within the hour. Enter your store and home address to see your upfront estimate.
Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.
Select day
Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.
Choose a vehicle for any size job. Your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+
Our industry-leading 99.4% damage-free rate means your items and delivery are safe with us.








Our 5-star movers are background checked and ready to help.
Fast ⚡️
Reliable 💪
Friendly 😁
Efficient ⏱
Victor & Eugene
Helpful 🤝
With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand Serena and Lily deliveries in Los Angeles, CA.
Wonderful job, took a large, antique, heavy dresser and nightstand set up apartment stairs and through a narrow entry with ease, care and efficiency! Would use them both again! - Claire

Jose was excellent! I had to move some nightstands upstairs that also subsequently required me moving a bed a rug a living room set and a rug pad - Jose was helpful every step of the way. And even went so far as to help me clean up! He worked with another Lugger as well - can’t recommend him enough!! - Alysha

Carey and Darryl drove all the way from LA and did a great job with my dresser, dining table, coffee table two nightstands, and side table - Sears

Carey and Darryl were wonderful, efficient and very professional!! Super helpful having them pick up our new nightstands and drop them off for us. Thank you guys so much! - Madeline

They were excellent! Professional and friendly. They delivered a dresser and two nightstands for me. They did a great job. Thank you Louie and Roy. - Sepi

Juan and Sam did a great job helping me move a day bed and small nightstand in a swift yet careful manner, thanks a bunch guys! - Stephanie

They were fast, friendly, and careful when picking up and delivering two mirrored nightstands. Awesome service! - Rose

My nightstand was picked up at the store within 20 minutes and delivered in approximately 40 minutes after that. The 2 guys who delivered my furniture were very nice. I would definitely use this service again. - Paulina

Ismael and Alonso were fantastic to work with. Moved a large, heavy dresser up a skinny flight of stairs easily and efficiently. They work great together and are very friendly. Could not recommend highly enough! - Brian

They were so friendly and efficient! They moved my dresser with ease, I would definitely book them again! Thank you so much! - Therese

So efficient! They moved a crazy heavy dresser above a tight staircase, and they did it so quickly with not a second wasted. Highly recommend ! - Louisa

Alex and Jose amazingly helpful in moving a large dresser to my home, helping me place it, and adjusting its location as needed. Highly highly recommend! They were friendly and pleasant to work with as well. - Shruti

Amazing movers! So quick and kind. Helped rearrange my whole room and protected my dresser I had them pick up very well! Super pleased will def use in future - Sydney

Helped to move a 180lb dresser to 2nd floor in fast speed and careful handling. Friendly and professional - Manjing

These terrific gentlemen were were fast, friendly, careful and efficient and wrapped the dresser well. Came in at a lower price than quoted. Very very happy. Thank you Eric and Konstantin! -Brigitte and Jeff - Jeff

Javier and Daniel were amazing. The app provided me with updated delivery times. When Javier and Daniel arrived they texted me and delivered with care. They used shoe covering to enter my home which I appreciated. They unwrapped the dresser and placed it perfectly. I am grateful for the service. I look forward to using Lugg again for future deliveries. - Ashley

Very professional work. Moved a large and heavy vintage dresser up a flight of stairs with very tight corners so smoothly. The whole process from ordering pick up, they arrived in 30 minutes, wrapper the piece securely and delivered it in less than an hour from start to finish. Made a daunting move so seamless. Definitely will be using Lugg again. - Kaitlyn

Oscar and Jorge picked up a massive dresser that could not fit up the stairs and into the room. We tried every angle and they were happy to give any of my suggestions a go. At the end, we agreed window. It was going to have to go thru window. Oscar was pumped and somehow he and Jorge made it happen! The dresser the window and they are all intact. Thank you!! - Maureen

Friendly and good text communication. Wrapped the furniture item (dresser) carefully. Be advised, this does make pickup take longer than expected. (Twice as long as dropoff.) Probably well worth it in the end :) - Allison

Javier and Daniel were efficient, professional and went above and beyond by moving a very heavy dresser from the store into our home. Highly recommend them and I plan to use them in the future when we move next. - Christopher

Long dresser delivery up curved stairs and these guys did an amazing job! I really tried another platform and they didn’t show up. This will be my go to for all deliveries.!😃 Happy Customer - April

These two guys were amazing moving my two dressers for us. They were knowledgeable about the furniture’s weak points and were patient to hear my concerns. They managed to maneuver a stone-top dresser (at least 400lbs) down two flights of narrow stairs, with a huge window blocking their leverage. They asked us if we wanted to add more items than planned - just because they had space. If I could choose to have help again I would choose them again! - Nickel

Robert and Jaden were extremely friendly and helpful, they navigated moving a heavy dresser through an incredibly tight stairwell. Would book them again! - Sarah

Andrew was great! He helped me carry a dresser into my new apartment. He arrived on time and was very communicative. - Denah







See what Lugg customers paid for similar Serena and Lily deliveries.
Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.
Jennifer: Hey Lugg! When will you arrive to my pickup location?
Lugg: Hey Jennifer! Luggers Victor & Eugene will be at your apartment in 5 minutes to pick up your couch.
Jennifer: Great. Thanks so much for the fast response!
Lugg: You’re welcome! Let us know if you need any more help with your Lugg.
Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift up to 125 lbs, moving knowledge, customer experience
Truck
2001 or newer, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Enter your addresses to see your prices and schedule your move
Serena & Lily may deliver orders placed online, but a piece you buy in person at an outlet or a design shop still needs a way home, and that's the gap Lugg fills. Book a Lugg once you've paid, and Lugg movers pick up your purchase and carry it inside to the room you choose, often within the hour. You pay Serena & Lily for what you buy, and Lugg's upfront estimate covers the delivery. Lugg is an on-demand moving and delivery platform where you book local movers to pick up Serena & Lily furniture from outlets and design shops for people who want it home the same day.
Outlet finds rarely fit in the car, and they don't wait around for you to come back with a truck. Pay for your piece at the register, then book a Lugg with the outlet as your pickup and your home as the drop-off. Tables, chairs and dressers are the most common Serena & Lily Luggs, followed by beds and sofas, and rugs, rattan and outdoor pieces come home the same way.
Choose a vehicle at least as long as your longest piece. A Van (at least 8 feet) is enclosed, which keeps upholstery, linen slipcovers and rattan dry, and it's the most common choice for a Serena & Lily run. A pickup truck, booked as a Lite or a Pickup, has a bed at least 6 feet long and carries a tarp. An XL (at least 10 feet) or a Box truck, 12 to 16 feet, takes a bed, a dresser and a dining set in one trip.
Lugg movers wrap and strap each piece before it goes on the truck, which matters most on painted dressers, woven rattan and anything with a finish that scuffs easily. Solid wood dressers and sideboards are heavy, so check the weight before you book. Lugg's weight limit is 125 lbs per Lugger, or 250 lbs per item on any vehicle that comes with two Luggers: Pickup, Van, XL, Box or Box+. Anything heavier needs more Luggers on the job, so book a second Lugg for the same time window.
Lugg movers carry your Serena & Lily order to the room of your choice, whether that's a bedroom up a flight of stairs or a covered porch. Measure the doorway and the stairwell first so a headboard or a sideboard doesn't stop at the front door. Once it's in place, Lugg movers can assemble it right there in the room, from a bed frame to a dining table.
It's simple! Here's the process:
That's what we specialize in! You can book a Lugg right from the Serena and Lily store or parking lot in Los Angeles. Your movers can often arrive for pickup within the hour, getting your new Serena and Lily furniture home faster than traditional delivery.
If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.
Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like Goodwill or Habitat ReStore near Los Angeles. Just add an extra stop when booking your delivery. If you're buying from a partner store, that extra stop means your Lugg is priced as a standard Lugg, with labor billed by the minute at every stop.
Tip: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.
Yes, Lugg supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.
No, Lugg crews cannot complete payment at the store. Please ensure your Serena and Lily purchase is fully paid for and ready for pickup before booking.
Lugg prices every booking as a base fare for the vehicle you pick, a per-mile rate for the distance between your stops, and labor billed by the minute with no hourly minimum. You'll see your upfront estimate before you book, including a small variable booking fee, and rates vary by city.
The vehicle you pick sets most of the price, so a single piece of furniture in a Lite or Pickup costs much less than a full apartment in a Box. Routes over 30 miles add a long-distance fee, which is already in your estimate, and a Movers only job has no mileage at all.
No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Serena and Lily store in Los Angeles, your Luggers can handle the pickup for you. Some Serena and Lily locations may require additional verification, and we will contact you if that's the case.
Yes, upload your digital receipt or provide your Serena and Lily order confirmation number when booking so your movers can easily locate your Serena and Lily furniture at the Los Angeles store.
For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule.
For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Serena and Lily in Los Angeles that your order is ready for pickup before booking.
You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Serena and Lily store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.
Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Serena and Lily store for assistance.
If damage to your furniture occurred during transport, please contact us to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.
Every Lugg Serena and Lily delivery in Los Angeles includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.
Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Serena and Lily delivery from start to finish.
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