West Elm white glove delivery: Furniture & more

Annur was great - very patient picking up the piece at west elm despite confusion on stores part . We tipped him in person with cash … - Gianna

Total Price$63

Completely wowed by the Lugg service . Had two large chairs ( 40x40 boxes ) to be picked from west elm . Shipping was $279 but Lugg did it for $55 !! And right on time , excellent service!! The Lugg employee has wheels too so don’t have to lift the box except for stairs . Overall , cannot wait to use the service again !! - SHWETA

Total Price$56

Caleb and Chris are smart and super positive and I think the best movers I’ve ever hired. They brought a sofa up a tricky staircase on the first attempt after the original contracted (through west elm) delivery folks couldn’t do it in 3 attempts. - Regan

Total Price$98

I recently ordered a new dresser from West Elm furniture, and I was blown away by the exceptional delivery service. The delivery team was prompt, professional, and incredibly helpful. They arrived on time and carefully brought the dresser into my home, making sure to protect my floors and walls. The team was quick and efficient and even took away all the packaging materials when they were finished. I was impressed by their attention to detail and willingness to go above and beyond to ensure the delivery was a success. The dresser itself is also fantastic, and I couldn't be happier with my purchase. I highly recommend Yacine & Rafael for anyone in need of high-quality and exceptional delivery service. - Shannon

Total Price$82

Brittany and Jordan did an excellent job with communicating and transporting our couch from the West elm outlet to our house. Would definitely recommend them. - Wardah

Total Price$106

I’m a first time Lugg user. Some friends and the sales team at West Elm in San Mateo recommended you. I’m blown away. The process was simple, affordable, and I love the tracking feature on the app! Julian and Jorge were pleasant and timely when communicating via text. So pleased! - Paul

Total Price$181

The guys were very nice. We talked briefly about where the furniture would be placed. I'm glad they brought a cart so they would not have back strain. They whole move went smoothly. I was shocked at the price!!! I had thought it would be more, so I packed the books and have them in the house. In August, I'll have a few more items moved. I've already told a couple of co-workers about my great experience. I originally got the referral from West Elm & am happy with the services. - Kathleen

Total Price$90

First time using your service. Salesperson at West Elm recommendation. Way better than asking a friend with a truck. Great service! - michael

Total Price$39

Tim and Antonio were fantastic! They were very careful with my new pieces of furniture from West Elm’s Mill Valley to San Francisco. They went above and beyond with lugging two large pieces of furniture up a flight of stairs, unpack the large boxes and even helped put on the legs of my media console and dresser. They provided excellent customer service. This was my first time using Lugg and I would use this app service again because of the help I received from Tim and Antonio. They get 5 stars and a nice tip! - Maggie

Total Price$139

Lee and Enrique were both fast and careful with two of my west elm pieces. One was a mid century dresser going upstairs (two flights of stairs) and the other was a Sydney sofa going downstairs! I appreciate the labor you guys. Completely well deserved 5 stars and many many more!!! - Bryan

Total Price$80

Incredible guys! Helped us out delivering an in store purchase from West Elm! Very professional and very patient -- West Elm messed up out order, and they took care of it, no problem. 5 Stars! - Camille

Total Price$113

We had such a wonderful experience with Mike! He delivered our fireplace and assembled it for us, and the care he brought to the entire experience made our evening feel truly special. From delivery through assembly, Mike was professional, courteous, and attentive. We appreciated the time and effort he put into getting our fireplace set up and ready for us to enjoy. Having someone handle both the delivery and assembly made the experience so much easier, and his helpful attitude added a personal touch that meant a great deal to us. What stood out most was that Mike did more than complete a service—he helped make a special addition to our home a wonderful memory. We were excited about our new fireplace, and being able to enjoy it together that very night made us even happier. Thank you, Mike, for your hard work, professionalism, and kindness. You made our night special, and we are truly grateful. We would gladly recommend you to anyone looking for thoughtful, professional delivery and assembly service! ⭐⭐⭐⭐⭐ - Helen

Total Price$134

Annur was great - very patient picking up the piece at west elm despite confusion on stores part . We tipped him in person with cash … - Gianna

Total Price$63

Completely wowed by the Lugg service . Had two large chairs ( 40x40 boxes ) to be picked from west elm . Shipping was $279 but Lugg did it for $55 !! And right on time , excellent service!! The Lugg employee has wheels too so don’t have to lift the box except for stairs . Overall , cannot wait to use the service again !! - SHWETA

Total Price$56

Caleb and Chris are smart and super positive and I think the best movers I’ve ever hired. They brought a sofa up a tricky staircase on the first attempt after the original contracted (through west elm) delivery folks couldn’t do it in 3 attempts. - Regan

Total Price$98

I recently ordered a new dresser from West Elm furniture, and I was blown away by the exceptional delivery service. The delivery team was prompt, professional, and incredibly helpful. They arrived on time and carefully brought the dresser into my home, making sure to protect my floors and walls. The team was quick and efficient and even took away all the packaging materials when they were finished. I was impressed by their attention to detail and willingness to go above and beyond to ensure the delivery was a success. The dresser itself is also fantastic, and I couldn't be happier with my purchase. I highly recommend Yacine & Rafael for anyone in need of high-quality and exceptional delivery service. - Shannon

Total Price$82

Brittany and Jordan did an excellent job with communicating and transporting our couch from the West elm outlet to our house. Would definitely recommend them. - Wardah

Total Price$106

I’m a first time Lugg user. Some friends and the sales team at West Elm in San Mateo recommended you. I’m blown away. The process was simple, affordable, and I love the tracking feature on the app! Julian and Jorge were pleasant and timely when communicating via text. So pleased! - Paul

Total Price$181

The guys were very nice. We talked briefly about where the furniture would be placed. I'm glad they brought a cart so they would not have back strain. They whole move went smoothly. I was shocked at the price!!! I had thought it would be more, so I packed the books and have them in the house. In August, I'll have a few more items moved. I've already told a couple of co-workers about my great experience. I originally got the referral from West Elm & am happy with the services. - Kathleen

Total Price$90

First time using your service. Salesperson at West Elm recommendation. Way better than asking a friend with a truck. Great service! - michael

Total Price$39

Tim and Antonio were fantastic! They were very careful with my new pieces of furniture from West Elm’s Mill Valley to San Francisco. They went above and beyond with lugging two large pieces of furniture up a flight of stairs, unpack the large boxes and even helped put on the legs of my media console and dresser. They provided excellent customer service. This was my first time using Lugg and I would use this app service again because of the help I received from Tim and Antonio. They get 5 stars and a nice tip! - Maggie

Total Price$139

Lee and Enrique were both fast and careful with two of my west elm pieces. One was a mid century dresser going upstairs (two flights of stairs) and the other was a Sydney sofa going downstairs! I appreciate the labor you guys. Completely well deserved 5 stars and many many more!!! - Bryan

Total Price$80

Incredible guys! Helped us out delivering an in store purchase from West Elm! Very professional and very patient -- West Elm messed up out order, and they took care of it, no problem. 5 Stars! - Camille

Total Price$113

We had such a wonderful experience with Mike! He delivered our fireplace and assembled it for us, and the care he brought to the entire experience made our evening feel truly special. From delivery through assembly, Mike was professional, courteous, and attentive. We appreciated the time and effort he put into getting our fireplace set up and ready for us to enjoy. Having someone handle both the delivery and assembly made the experience so much easier, and his helpful attitude added a personal touch that meant a great deal to us. What stood out most was that Mike did more than complete a service—he helped make a special addition to our home a wonderful memory. We were excited about our new fireplace, and being able to enjoy it together that very night made us even happier. Thank you, Mike, for your hard work, professionalism, and kindness. You made our night special, and we are truly grateful. We would gladly recommend you to anyone looking for thoughtful, professional delivery and assembly service! ⭐⭐⭐⭐⭐ - Helen

Total Price$134