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Does Lugg have an hourly minimum?

Lugg has no hourly minimum. On a standard Lugg, you pay by the minute for labor at each stop, so if your move takes 45 minutes, you pay for 45 minutes. Many traditional moving companies require a 2 to 3 hour minimum.

You're never charged for drive time between stops, because the clock pauses while your Luggers are on the road.

Does this apply to every Lugg?

Per-minute labor applies to standard Luggs. A partner store delivery has a fixed price instead, marked Final price when booking, with no labor rate listed, as long as only one stop on your route isn't a partner store. If you add a second stop that isn't a partner store, such as a storage unit or the dump, your Lugg is priced as a standard Lugg, with labor time at every stop.

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Customers love Lugg
for on-demand moves

With an average 4.9-star rating across nearly 1 million verified customer reviews, Lugg is the trusted choice for on-demand moves.

See all reviews
Phoenix, AZ

Cesar & Z were professional, courteous and both possessed versed knowledge in completing our move in the most efficient, maneuvered, & packaged way so the process was quick and stress free. These two made it effortless. They definitely need a raise or some kind of edge over their colleagues for the bags that go to finishers. Cesar and Z are fantastic at their jobs!! - Bryan

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Total Price$89
Sacramento, CA

Ted and Joseph were great! Super professional and they transported the item safely all covered and padded. Thank you for your help! - Jenica

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Total Price$254
Hicksville, NY

I had specifically said in my order that it was a king sized mattress and needed to go up 5 flights of stairs. However, the team was only 2 and they couldn’t do it so I had to book 2 extra luggers which took an extra hour. And the cost ended up being more than double with the tips etc. - Nasser

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Total Price$170
Brookline, MA

The app states that the drop-off took 25 min, but I believe it took approximately same time (10-11 min) as during pick up. Other than that everything was good. - Pratik

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Total Price$83
Oak Park, IL

Really great guys! I would hire them right off the bat next time. They worked well as a team, professionally, and efficiently! - Danielle

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Total Price$204
Portland, OR

Prentice and Jack were awesome to work with. Friendly, professional, and very quick. Would absolutely book them again, thanks guys! - Arleigh

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Total Price$305
Culver City, CA

Ismael and Elias were extremely professional and efficient! Can't overstate how happy we are with their service! - Joe

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Total Price$108
Kirkland, WA

⭐⭐⭐⭐⭐ First time using Lugg, and a great experience! Juan and Raul were fantastic! They were professional, polite, and efficient. They arrived fully equipped with the right tools, moving blankets, and a van, and got straight to work. We were moving from a 10x10 storage unit into a 7x15 unit, and they completed the entire job in less than an hour! The final price was also very close to the original estimate. Our base cost before tax was $131, and we even received a complimentary upgrade to a van, which was a nice bonus. For our first experience with Lugg, we couldn’t have asked for better service. Juan and Raul made the move quick and hassle-free. Great team, fair pricing, and excellent service. We would absolutely use Lugg again and highly recommend them! Special call out to your amazing customer service rep Sam who was responsive and answered our first-timer questions. She even helped us place the order, since this was the same storage location, and we were moving from one unit to another, and that option was not available for self-service as the start and end locations were at the same address. - Yeeli

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Total Price$140
San Clemente, CA

They were concerned a desk was too big to get through the doorway. So, they quickly removed the door and got it in the room! Will definitely use Lugg again! - Erika

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Total Price$179
Allen, TX

Great guys, very friendly and supportive. They took good care of my sofa and placed where I need it. - Alejandro

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Total Price$96
Dallas, GA

Pablo and Amadou were right on time to pick up and deliver. They were engaging and professional. Thank you for your service! - Shelvie

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Total Price$162
New York, NY

Great service. Awesome communications and delivery. Highly recommend for all your delivery and moving needs - Jesus

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Total Price$137
Kennesaw, GA

Pablo, came and did the move alone. He was very professional and apologetic regarding the other associate who did not come. He showed up and worked hard, all by himself and very appreciative of this! - Clarene

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Total Price$20
Monterey Park, CA

Smooth, efficient, fast. These guys did an incredible job. I have a lot of stairs so I can't thank them enough for bringing my new bed down. Thank you thank you 👑💪🏼💪🏼 - Taylor

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Total Price$141
Los Angeles, CA

Cannot recommend these gentlemen enough! Super professional, on time and even took photos when they got there to ensure I knew of minor scuff ahead of time. A+! - Darren

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Total Price$223
Portland, OR

Thanks, guys. You don’t know happy I am to have these things in my apartment now. I appreciate what you do! - John

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Total Price$252
Austin, TX

These guys were patient while I coordinated a move while out of town. They were kind, careful, communicative and helpful! - Grace

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Total Price$120
Dallas, TX

Absolutely fantastic crew. Great guys and very helpful. They were A+ in service and took care of my stuff. Best Lugg yet - Hayden

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Total Price$298
Los Angeles, CA

Super flexible and patient after goodwill website incorrectly said they accepted furniture and they ended up having to make a round trip. Much appreciated!! - Xakota

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Total Price$150
Cypress, TX

My experience was Five star. I needed to provide the proof of purchase for my felivery, I did not include when I scheduled delivery, it was my first time using the service, they were very patient and very polite and professional during delivery - Denise

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Total Price$68
Camarillo, CA

Marco and Shane were great. Respectfully moved several items and were professional throughout. Highly recommend!! - Ryan

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Total Price$135
Los Angeles, CA

Oscar and James were fantastic! They were professional, friendly, hardworking, and very careful with everything. They made the entire moving process easy and stress-free. I highly recommend them and would absolutely use their moving company again. Great guys and great service! - Sam

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Total Price$219
Long Beach, CA

They were punctual, had great communication, and were extremely careful with my HEAVY plants. They were amazing and I would recommend them to everyone I know! - Kati

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Total Price$274
Providence, RI

Zachary was professional, on time and helpful throughout the moving process. Everything went smoothly. - Farah

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Total Price$137

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