Does Lugg have an hourly minimum?
Lugg has no hourly minimum. On a standard Lugg, you pay by the minute for labor at each stop, so if your move takes 45 minutes, you pay for 45 minutes. Many traditional moving companies require a 2 to 3 hour minimum.
You're never charged for drive time between stops, because the clock pauses while your Lugg movers are on the road. Here's how labor time works.
Does this apply to every Lugg?
Per-minute labor applies to standard Luggs. A partner store delivery has a fixed price instead, marked Final price in the app with no labor rate listed, as long as only one stop on your route isn't a partner store. If you add a second stop that isn't a partner store, such as a storage unit or the dump, your Lugg is priced as a standard Lugg, with labor time at every stop.
Still need help?
Our support team is here to help



