Do I need to arrange parking for my Luggers?
Luggers don’t carry parking permits. If your pickup or drop-off address needs a permit or reserved parking, have it arranged before your Luggers arrive. Labor time starts when your Luggers arrive at each stop, so if they have to wait for a spot or circle the block, that time counts toward your labor minutes.
How to prepare
Check local parking rules: some neighborhoods, apartment complexes and city streets require permits or have time limits. Check before your Lugg.
Reserve a loading zone or spot: if your building or city offers temporary loading zone permits, set one up for your arrival window. Many cities let you apply online.
Talk to your building: let your property manager or front desk know movers need access and parking on the day of your Lugg. If there’s a freight elevator or reserved loading area, find out how to book it.
Share access details with your Luggers: add parking info, freight elevator access and building instructions in the What are you moving? field when you book, or text your Luggers once they’re on the way.
Save a spot if you can: on a busy street, hold a nearby spot so your Luggers can get started right away.
What if parking isn’t available?
If safe, legal parking isn’t available when your Luggers arrive and it can’t be sorted out quickly, your Lugg may need to be canceled. You can rebook for a time when parking is ready, and you can cancel with no fee before your Luggers arrive and start working.
If a parking delay added a lot to your labor time, contact Lugg support and we’ll review the charges.
Still need help?
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