Same day store delivery in Crown Heights, NY

There was only one functioning elevator in our building which delayed our move. John & Ahmed were patient and waited for our turn to use the elevator despite the crumby situation in our building. They made sure everything fit and were careful with our furniture. They also pre-flagged a damaged part of the couch at pickup from the furniture store to ensure that we still wanted to accept delivery. I’d hire them again and highly recommend them. Thanks!

Aston and Edward were excellent at handling my new furniture. The furniture was wrapped and well protected. I definitely would recommend Lugg for moving. The app was easy to use. The store where I purchased the furniture recommended another delivery service but they had so many bad reviews and they had a app that was difficult to use. Lugg is the best!

Jason was great! He arrived as scheduled and was very pleasant and personable. I would also like to add how strong he was… as he was able to lift and carry some extremely heavy boxes on his own, that took 2 people to lift at the store (when we purchased the items).

I actually didn’t get my delivery, but this was because of IKEA, which lost my cart and by the time they recollected the items, it was too late for Barry and Andrey to get to my place. Still, they deserve 5 stars for waiting more than 2 hours at the store, hoping IKEA could find a solution sooner. Thank you for your patience!