
Vince
Moved a queen mattress from IKEA in College Park, MD

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Victor & Eugene
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Great experience. Great integrity. They called me from Macys to inform me that one of the items was damaged. I called Macys and they took the item back in that moment! Thank you Ivan and John. Appreciate you being my advocate.
They were giving me updates where are they. I’m so glad they help my new macys couch deliver from road to inside. I really appreciate their service today.
They were very professional, on time, and very careful with our bed. Would highly recommend your company. I heard about your company from the sale person at Macys
There was a mixup and the wrong chair was taken by mistake. About 5 min from my house they had to turn around and go back to Macys. They arrived in good spirits and were very helpful in setting up my chair. Thanks guys!
Both Eder and angel were amazing professionals and great human beings who cared about their job and took care of us as their customers in an amazingly delightful experience providing way… Me and my wife have not seen someone as good as the TEAM that came to help us get our furniture from Macys delivered to our home. I hope someone in your organization is able to RECOGNIZE these great professionals you have in your organizations… A BIG THANK YOU TO EGER AND ANGEL
He was better than amazing. Thanks. I love the service. My Macys10 coupon code was expired, but Macy’s is promoting you to move my mattress. There is no expiration on the card they gave me. Just though I would let you know.
Coordinated the pickup from Macys in no time. They have already done it a million times. Set the mattress, help unpack. Great !
Zack was amazing! He waited patiently while Macys too forever to get mattress together. Then he still manage to arrive quickly to my home even though my gated community can be extremely tricky to find. Zack worked quickly and efficiently removing all the safeties put in place to protect my merchandise and was able to help me unload my mattresses in absolutely no time. I'm so impressed with his service with and great attitude. The amount of care and effort Zack took to ensure my mattress got to me in perfect condition was above and beyond. I definitely will be using this service again.
They were professional, helpful and friendly, even with the mistake Macys had made with the delivery address.
Loved how you guys texted updates on your ETA! Glad to have it delivered Hassel free. The only problem I had was that I used the code macys10 but didn't receive the $10 off. Everything else was great!
The delivery man were quick efficient and professional once they were here however I did not know they had to come from Seattle to pick up in Silverdale and drop off in poulsbo Macy's should have had someone on this side and not have to have someone drive that far for one pick up drop off. I tipped the men individually here so it does not need to be added on to my bill.
5* Service!! Excellent Communication, Superior Service, Professional!!! The Best Delivery Service!! So Easy to use! Thank You Macy's!! I will now only shop at Macy's Furniture because of Lugg's Outstanding Delivery
Great experience. Great integrity. They called me from Macys to inform me that one of the items was damaged. I called Macys and they took the item back in that moment! Thank you Ivan and John. Appreciate you being my advocate.
They were giving me updates where are they. I’m so glad they help my new macys couch deliver from road to inside. I really appreciate their service today.
They were very professional, on time, and very careful with our bed. Would highly recommend your company. I heard about your company from the sale person at Macys
There was a mixup and the wrong chair was taken by mistake. About 5 min from my house they had to turn around and go back to Macys. They arrived in good spirits and were very helpful in setting up my chair. Thanks guys!
Both Eder and angel were amazing professionals and great human beings who cared about their job and took care of us as their customers in an amazingly delightful experience providing way… Me and my wife have not seen someone as good as the TEAM that came to help us get our furniture from Macys delivered to our home. I hope someone in your organization is able to RECOGNIZE these great professionals you have in your organizations… A BIG THANK YOU TO EGER AND ANGEL
He was better than amazing. Thanks. I love the service. My Macys10 coupon code was expired, but Macy’s is promoting you to move my mattress. There is no expiration on the card they gave me. Just though I would let you know.
Coordinated the pickup from Macys in no time. They have already done it a million times. Set the mattress, help unpack. Great !
Zack was amazing! He waited patiently while Macys too forever to get mattress together. Then he still manage to arrive quickly to my home even though my gated community can be extremely tricky to find. Zack worked quickly and efficiently removing all the safeties put in place to protect my merchandise and was able to help me unload my mattresses in absolutely no time. I'm so impressed with his service with and great attitude. The amount of care and effort Zack took to ensure my mattress got to me in perfect condition was above and beyond. I definitely will be using this service again.
They were professional, helpful and friendly, even with the mistake Macys had made with the delivery address.
Loved how you guys texted updates on your ETA! Glad to have it delivered Hassel free. The only problem I had was that I used the code macys10 but didn't receive the $10 off. Everything else was great!
The delivery man were quick efficient and professional once they were here however I did not know they had to come from Seattle to pick up in Silverdale and drop off in poulsbo Macy's should have had someone on this side and not have to have someone drive that far for one pick up drop off. I tipped the men individually here so it does not need to be added on to my bill.
5* Service!! Excellent Communication, Superior Service, Professional!!! The Best Delivery Service!! So Easy to use! Thank You Macy's!! I will now only shop at Macy's Furniture because of Lugg's Outstanding Delivery
They're both hard workers and did a great job. My only problem is that there are no customer service numbers. The movers were about an hour and a half late. Why was it that I was assigned 2 different sets of movers? One to pock up my sofa from Macy's and bring it to my house another set of movers to take my old sofa to my daughter's apartment? A simple phone call would have fixed that. Not sure if I'd use the app again unless there is at least some phone support.
Wow! Leonardo was above and beyond amazing! Came prepared and on time! Was 1st time using, will use again and recommend to all my Macy's Furniture Gallery customers! Thanks!
Montreal really smoothed things over with the folks at Macy's who were very difficult to deal with! He communicated every step of the way. They were both nice & very professional.
They delivered our new power reclining sofa from Macy's, even though it was so heavy for only two men. I'm new to the Lugg app, the first time using it, and it would be nice if the app asked more about the item being delivered.
Excellent communication, pick up and delivery from Macy's right on time! This was my first time using Lugg, and Michael & Brandon left a very positive impression. Thank you!
These guys picked our new sofa we purchased at Macy's and delivered it to our home. They worked so hard to get it through our front door but we only had a half inch clearance so it just wouldn't work. With much disappointment they had to leave it in our garage until we can find a way to replace our front door with a wider door or find a way to dissemble the sofa in order to move it to our living. These guys were awesome to work with us for so long. Very hard workers and we appreciate their effort. Thanks guys!
They stayed persistent with Macy's at the pick up , until the item was located... the store could not find the item when the Luggers arrived. The driver stayed in communication with me, and delivered it perfectly. Many thanks to both men for extra time spent on my Lugg!
Anthony and Steven communicated with me very well at the start of the pick-up at Macy's Downtown Sacramento. They arrived as scheduled, unloaded the table & chairs, and moved them into position in my home. They were professional, polite, careful, and worked diligently. The pricing breakdown on the receipt was very helpful. The process is expensive but I could not have done it myself because of the weight of the table. Anthony and Steven were wonderful representatives of Luggs, a service that I had never used before.
These guys were on time, worked their butts off and helped fix a confusion created by Macy's. Recommend!!!!
Nestor and Richard were very responsible, personable and prompt with the pickup and delivery of our apartments new couch. They kept me in communication when they picked up the couch from Macy's Union Square all the way into the delivery of all 7 pieces of the couch unit into the apartment. Would highly recommend these two for my next Lugg request and to other customers!
These guys did a great job. Great communication, my furniture was properly wrapped, and they did great work maneuvering in a small space. Highly recommend!
Professional moving service whom moved several large pieces of furniture for us. They wrapped the furniture and took special care of my items. Highly recommended! Wonderful, thank you.
They're both hard workers and did a great job. My only problem is that there are no customer service numbers. The movers were about an hour and a half late. Why was it that I was assigned 2 different sets of movers? One to pock up my sofa from Macy's and bring it to my house another set of movers to take my old sofa to my daughter's apartment? A simple phone call would have fixed that. Not sure if I'd use the app again unless there is at least some phone support.
Wow! Leonardo was above and beyond amazing! Came prepared and on time! Was 1st time using, will use again and recommend to all my Macy's Furniture Gallery customers! Thanks!
Montreal really smoothed things over with the folks at Macy's who were very difficult to deal with! He communicated every step of the way. They were both nice & very professional.
They delivered our new power reclining sofa from Macy's, even though it was so heavy for only two men. I'm new to the Lugg app, the first time using it, and it would be nice if the app asked more about the item being delivered.
Excellent communication, pick up and delivery from Macy's right on time! This was my first time using Lugg, and Michael & Brandon left a very positive impression. Thank you!
These guys picked our new sofa we purchased at Macy's and delivered it to our home. They worked so hard to get it through our front door but we only had a half inch clearance so it just wouldn't work. With much disappointment they had to leave it in our garage until we can find a way to replace our front door with a wider door or find a way to dissemble the sofa in order to move it to our living. These guys were awesome to work with us for so long. Very hard workers and we appreciate their effort. Thanks guys!
They stayed persistent with Macy's at the pick up , until the item was located... the store could not find the item when the Luggers arrived. The driver stayed in communication with me, and delivered it perfectly. Many thanks to both men for extra time spent on my Lugg!
Anthony and Steven communicated with me very well at the start of the pick-up at Macy's Downtown Sacramento. They arrived as scheduled, unloaded the table & chairs, and moved them into position in my home. They were professional, polite, careful, and worked diligently. The pricing breakdown on the receipt was very helpful. The process is expensive but I could not have done it myself because of the weight of the table. Anthony and Steven were wonderful representatives of Luggs, a service that I had never used before.
These guys were on time, worked their butts off and helped fix a confusion created by Macy's. Recommend!!!!
Nestor and Richard were very responsible, personable and prompt with the pickup and delivery of our apartments new couch. They kept me in communication when they picked up the couch from Macy's Union Square all the way into the delivery of all 7 pieces of the couch unit into the apartment. Would highly recommend these two for my next Lugg request and to other customers!
These guys did a great job. Great communication, my furniture was properly wrapped, and they did great work maneuvering in a small space. Highly recommend!
Professional moving service whom moved several large pieces of furniture for us. They wrapped the furniture and took special care of my items. Highly recommended! Wonderful, thank you.






See what Lugg customers paid for similar Macy's deliveries.

Vince
Moved a queen mattress from IKEA in College Park, MD


Ben
Moved a desk and chair from West Elm in New York, NY


Kevin
Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.
A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.


Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.
Mover
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Driver
Lugger rating
Qualifications
3/3
Background check
No criminal background, valid drivers license & more
Strong & Physically Able
Lift over 100lbs, moving knowledge, customer experience
Truck
Newer than 2001, insured, great shape, clean cargo
Couches, loveseats, and sectionals
Armchairs, accent & reading chairs, rocking chairs, and dining chairs
Bed frames, mattresses, and headboards
Dining, kitchen, coffee, and bedside tables
Dressers, wardrobes, and mini closets
Outdoor furniture and seating
Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.
Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.
Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.
Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.
Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.
Enter your addresses to see your prices and schedule your move
Get your new Macy's furniture home the same-day with Lugg! We ensure your furniture is delivered quickly and safely. Have your new couch, dining room table, bedroom set, and more delivered right to your room of choice. Track your movers in real-time, then rate and tip your crew directly through our website or the Lugg app afterward.
We’re rated Excellent on Trustpilot and have over 35,000 5-star reviews in the app store. Our movers handle all furniture with care, including bulky and fragile items. Schedule your delivery at a time that suits you best-whether today, tomorrow, or next week, we make it easy.
Ready to schedule your Macy's furniture delivery? Book now








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